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    Brooks Pharmacy

    2.7 (10 reviews)
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    Updated a few days ago

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    Rite Aid

    Rite Aid

    (2 reviews)

    I would give zero stars if I could. Any responses received thus far appear to only be because of my…read moreaccurate complaints. I plan on filing a formal complaint regarding their staffing, rude inexcusable behavior from their staff, and general lack of ownership over ensuring their patients receive their necessary medications in a reasonable time frame without waiting in line for over 30 minutes, especially after trying to accommodate their new rules. Those were glaring issues before their employees lied, and were incredibly rude, one of which refused to service me because I tried recording their absolutely unacceptable behavior. This pharmacy was incredibly incompetent even before their staffing shortages. I tried my best to be understanding, but when the accommodations you make still don't help you receive your medications, then to be spoken to so rudely, avoid this place at all costs. Even Rite Aids in general because they do not support their workers nor do they care about their employees violating HIPAA to bash legitimate grievances and requests for pharmacy recommendations I requested on Facebook to get away from this place. One of their employees violating HIPPA to bash me on Facebook is inexcusable. That same employee refused to help me or tell me why she was not comfortable being recorded as she refused me service. I can't believe such incompetence is tolerated by the Hamburg community when so many people are dissatisfied.

    I like this drugstore. They are helpful and it's always clean. The cashiers are usually friendly,…read morealways helpful and usually very quick at getting you checked out. I definitely recommend this drugstore!

    Brooks Pharmacy - drugstores - Updated May 2026

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