Outstanding home town pharmacy. I'm struck how they know my name whenever I pop in. I'm never kept…read morewaiting and the owners are there at all times filling prescriptions and ready to offer up answers about my medications. This is the kind of local business I will always support.

I always like idea of support local business. . but there…read moreare NOT very friendly people work there!!

I came here to drop off prescriptions for someone else. The pharmacists came out and let me know…read morehow they worked and what I needed to do. This place will pack all your meds individually so you have a date and time to take them. It's terrific! They do this at no cost. So if you have a number of things you take daily this can greatly help reduce missing pills or taking them too often etc. I would recommended this service for anyone who has various pills and various times to take them. This pharmacy also delivers. Independent pharmacy really does stand above the rest with service.

I have been coming here since they first opened. The service has been above expectation…read more Pharmacist are extremely knowledgeable on all pharmaceuticals, Vitamins and pet medicines. They are able to make compound medicines also. They answer insurance questions , notifying of any issues. Staff is friendly and helpful. They offer delivery service and now prepackaging daily medicines. In pharmacy medical supplies and equipment available. also they are available for emergency medicine problems.

This is our go-to drugstore and where we get our prescriptions filled. I would have given 5 stars,…read morebut many of the regular staff, including pharmacists, have left within the last 2 years. The store is always clean. I've always been greeted with a smile and hello at the door. I've hardly waited more than 10 minutes in line at the pharmacy. They offer many vaccines and allow scheduling as well. I like the automatic refills and texts that remind you if you have a script due for pick up. The store is highly organized. Many beauty products, vitamins, snack foods, candy, and tons of beer/seltzer products at low prices. My favorite pharmacy.

I have been using the pharmacy at this Rite Aid for years. They really go out of their way to be…read moresure you have the medicine you need when you need it. When your monthly prescription runs out, they call your doctor for the refill. They also offer automatic refills so you do not have to call for a refill. The pharmacy is open from 8am-9pm Mon-Sat and 9am-6pm on Sunday making it very convenient for me. Rite Aid runs good sales, and some are not advertised. You can use the Plenti app as a rewards card. You earn points that can be converted to dollars off your purchase. They have everything you would expect from a drug store as well as a small selection of food, frozen items and beverages including beer, pop/soda and milk, office/school supplies and seasonal items such as decorations.

Ever since Rite Aid closed, it has been impossible to get your prescriptions without an extremely…read morelong wait, in the drive thru and in store. It does look like they've increased pharmacy employees but the lines are still very long every time. I'd recommend getting your scripts mailed if possible.

My girlfriend was ordered an emergency prescription 8pm at night. We were stuck on hold for 40…read moreminutes trying to find out if the prescription is ready. Then we called back the next day and they said they wouldnt be able to fill it for 3 more days. We told them that we would just call our doctor back and get it sent over somewhere else then they insisted on having it ready in 90 minutes. She goes to pick it up hours later and gets told it's not ready. Complete lack of communication in the pharmacy department and we will never be back.

I was discharging from the hospital last Monday and I brought my script here for my supplies and…read morethey told me they would be ready by Friday and the hospital gave me enough supplies to get me to Friday but when I called they said the supplies weren't in yet and I had to go to a different pharmacy to supplies. They told me it would be Monday but when I called they were still missing one item. And now it's Sunday and I still haven't heard anything about that supply I'm missing and I had to order them on amazon! I asked my doctor for new scripts and will be going to a different pharmacy!

I've never had so many problems with a pharmacy as I have had with this one . First Mr Dr was told…read morethey had bandages that he wanted for me to pack an open wound with. But when I got to the pharmacy they told me that they didn't have any. But they would order some and gave me something they had just hanging around. I wad told I'd get a call by the following Wednesday when they would come in Wednesday goes by Thursday goes by I call on Friday no they're not in yet do you know when no we don't have any ideas so they give me five of something else that they have over there again not exactly what the doctor's order for me so now today I go to see my surgeon and now he wants a specific wound cream for me he calls over there and he was told that yes they have it he said okay I'm sending over a script to you she'll be over to pick it up I go over there to pick it up oh we have to have authorization from your insurance company we will call you when it's ready okay I leave I wait and wait couple hours goes by now my son has to go to work he's the one that has to drive me right now cuz I can't cuz the surgery they pick up the phone I asked about the Insurance authorization and if the insurance approved it and I was told oh yeah they approved that yeah a while ago seriously you couldn't have called me and told me this oh well there's no Alert in here telling us to call you when it was ready are you freaking kidding me you don't call patience what pharmacy doesn't call patients are ready this is ridiculous I've never had so many problems unless it's something that you can walk in and get off the shelf don't get a prescription there if you have to this entire thing has been such a cluster poop that I will never get anything there again I will call any place and every place I possibly can if my own Pharmacy doesn't have it they're just a waste of time Also today when I went to pick up my script that they couldn't bother to call.me to tell.me it was ready. I was told that I couldn't use my medicaid cash card that I have for my Co pays and otc needs in this case I needed more peroxide. I was told I could t use.it they don't accept it. So on top of staff being rude. And unable to call to call let me know that the prescription was ready. They also don't accept.the.social.services cash card.. I listened to the staff today talk.tp others I. The store they were waiting on and they were very nice and polite. But the. They go get my script and see my insurance and see I was going to pay with my social service cash card their attitude changed. Suddenly I was treated differently then the otheres they had taken cate of before me. I worked for nearly 40 years. I paid my state taxes.that.money went into the soc service department. Now i need to use it.and im treated like im some looser POS. That never worked and has 7 kids with 7 baby daddies. Or im.here illegaly and had everything handed to me. .i feel.discriminated aginst. So if you have medicaid or need to pay for your co pays or OTC medical needs with a social services cash card dont go there . They will treat you like shit​

The Pharmacist and the women assistant are rude and uncaring. I witness several times they were…read morebeing rude to seniors and just about everyone. They won't even look at you just ask you do you have your insurance card. I reported them to NYS they were deny COVID shots to people who didn't have insurance during the times the shots were free and reimbursed by the government. These two need of be terminated. I no longer go there and never will again.

Pharmacy personnel appeared to be bothered by customers. I asked one rude female pharmacist if two…read moreinsulins were essentially the same. She said "no" and that was it, I was dismissed. No further explanation. cashiers In the general store most times will send you to the self check out! Just generally a bad store, and CVS is ignoring the bad reviews!

I would give zero stars if I could. Any responses received thus far appear to only be because of my…read moreaccurate complaints. I plan on filing a formal complaint regarding their staffing, rude inexcusable behavior from their staff, and general lack of ownership over ensuring their patients receive their necessary medications in a reasonable time frame without waiting in line for over 30 minutes, especially after trying to accommodate their new rules. Those were glaring issues before their employees lied, and were incredibly rude, one of which refused to service me because I tried recording their absolutely unacceptable behavior. This pharmacy was incredibly incompetent even before their staffing shortages. I tried my best to be understanding, but when the accommodations you make still don't help you receive your medications, then to be spoken to so rudely, avoid this place at all costs. Even Rite Aids in general because they do not support their workers nor do they care about their employees violating HIPAA to bash legitimate grievances and requests for pharmacy recommendations I requested on Facebook to get away from this place. One of their employees violating HIPPA to bash me on Facebook is inexcusable. That same employee refused to help me or tell me why she was not comfortable being recorded as she refused me service. I can't believe such incompetence is tolerated by the Hamburg community when so many people are dissatisfied.

I like this drugstore. They are helpful and it's always clean. The cashiers are usually friendly,…read morealways helpful and usually very quick at getting you checked out. I definitely recommend this drugstore!

Ordering Cpap supplies is like wrestling alligators. What should be a 5 minute chat takes 45 min…read more Put on hold 2x. Patronizing reps talk down to me. The order center in Florida is just as bad. One manager told me angrily that "Your data has not been updated" so I hung up in disgust. Customer service is awful.

I have an oxygen machine from there. Stopped working. Hasn't been serviced since 2006. Called…read morenumerous time and they never showed. The repairman have me a hard time when I tried to give him my address. He was rude, told me to stop talking. I wouldn't advise anyone to dy business with them. I wanted a newer machine but they only have refurbished. It's noisy and very big. Awful company Never once serviced it in 20yrs. My insurance Co cutoff have bought ten machines for what they have charged them.