I had an outstanding experience with the photo department at Walgreens on 35th Ave and Deer Valley. Mr Chris was incredibly helpful, patient, and knowledgeable. He took the time to walk me through the process of creating a poster board for a party, answered all of my questions, and made sure everything turned out exactly the way I wanted. Outstanding customer service like this deserves to be recognized. Thank you for making my project a success! read more

I went in to purchase a glucose monitor on 1/7/26 and I believe his name is Gary, was so very helpful in assisting me with finding the monitor that I need. He showed great customer service! This is my prior review re: pharmacy I had been going to this pharmacy for over 10 years and had to move to another pharmacy, not Walgreens. They have gone downhill, signing me up for auto renewal when I've never done auto renewal and then they fill my scrip without my authorization and then send it back. Well, I didn't request to have it filled and then they fill it for 30 days instead of the regular 90 days that I've done for over 10 yrs. Then I call to speak to someone and a guy puts me on hold and never returns. Then call back and no one answers. No thanks, there is too much competition and the new pharmacy I've moved to is competent and not making these critical errors. I do understand now why Walgreen's has a bad reputation as far as pharmacy. read more

I come in here for water and random snack it's relatively cheap and they usually have a good deal or two. It does stink that the freezers and refrigerators are out of service . Other wise the staff is always very nice read more

I used to live nearby here, and found myself driving by, and in need of a drink. I walked in and saw that they've changed all of the coolers to those ridiculous video coolers. I tried to find what I was looking for, opened two doors and realized that I didn't want to give my money to an establishment that decided that this was a good idea. I don't care how much time it saves with price changes (MAYBE CONSTANT PRICE CHANGES ARE THE ISSUE?!!!) it's ridiculous and it's what caused me to walk out of the store. I will not return to this Walgreens for any reason, ever again. read more

Rushing over to get my moms medication because we had been calling all day to see if it had been filled , finally they told us it be ready by 4-430 , so we get to the pharmacy and the young lady with long dark hair assisted us and was very rude , we asked to use good RX even though the price was $12.39 which isn't bad but here in this economy every dollar counts and the receptionist was giving my mom attitude just because we asked to use good RX. We get it it's almost closing time but we have been trying to get my moms meds for over a week and for them to be rude to use when we finally get her medicine is not ok for us. Have a nice day. read more

Can't believe I'm leaving a review for a Walgreens but I had to! The staff here is SUPER helpful and friendly. Thanks to Regina for being a star! read more

The pharmacy is ran by the elderly and I was in line behind one car for 30 minutes. Happens quite frequently.

I took both my kids to the doctor and the doctor prescribed anabiotic but call them in at different pharmacies one at Walmart and the other at this Walgreens, the prescription was order at 10 AM Walmart pharmacy called me at 12:30 to let me know my prescription was ready so I called Walgreens thinking it be the same and they said it wouldn't be ready until after they had lunch. Pretty ridiculous if he asked me. read more

Terrible pharmacy. Order prescription 2 days ahead and get there and they don't have it ready and tell me to wait another half hour cause they are busy. Next time they can't find my order so tell me to get out of the line and come back soon Until they find it. This happened 3 times until finally the manager or whoever found it. read more

Well surprise surprise this Walgreens has a poor Yelp review. The pharmacy has messed my prescription up about five times now. The most recent boner these glorified pill counters pulled you ask? They gave me around 6 boxes of the wrong test strips . Do we apologize and fix the issue? Nah the middle eastern lady I didn't catch her name basically treated me like I was trying to scam drugs. Lol I need this stuff to live. I will be moving all my prescriptions to another pharmacy. Not that this company really cares but this is a cautionary tale for whom ever may stumble into this abysmal dumpster fire. read more

I visited this Walgreens on 3/9/22 to purchase a cosmetic that was on sale. I presented the cashier a coupon for $4.00 off that I printed from the website coupons.com. The cashier said I don't think we accept printed coupons only from the newspaper. I asked that she contact her manager and ask. She called him and he said NO we will not honor. No explanation, also there is nothing on Walgreens website indicating this. The manager on duty that day was Christopher Nelson. I suggest if you want to use a coupon from Coupons.com you go to CVS. At least there you are not treated poorly. Shame on you Walgreens! read more

Disappointment. I made a visit online for their health clinic. I went to check-in and of course it wasn't working. When I finally got it to work it said I was past my scheduled appointment time and couldn't check in. The next appointment was for 6 hours later. No one to ask for assistance. No one to help. I'll spend the extra money and go to an urgent care next time. No idea how this clinic is still open considering no one works there, apparently. read more

We switched to this location and it was good for a few months. Then the usual fare: Mistakes, lies about what our insurance covers, obstinacy not stocking our meds. Truth is that no one cares about anything. Underpaid, incompetent service yields the only result it can: frustration on all sides. We will switch to some other pharmacy but don't expect any miracles. Pitiful situation. We want excellent service only. We don't care for excuses and explanations. read more

Walgreens is a good neighbor! Convenience with a smile, all my prescriptions are here and the new Theranos lab is very well priced and friendly. I have always had good service at the cosmetics department they're very helpful. read more

By far worst pharmacy in Phoenix. Every time I come here the pharmacy staff acts like I'm bothering them. I tried to get antibiotics for my daughter and the staff member rolled her eyes and said "we don't have that script here" I said ok should I call the doc to make sure it was sent? She said no, you just have to wait and closed the window!! Then another time I came and was told to come back in 1 hour to get my script. Came back and she said "we didn't fill it because it needed authorization" I said ok well why didn't anyone tell me? She said it wasn't her problem. They are so rude I swear the don't want customers because they may have to do something... like their job ! Transferred all my scripts to cvs 5 more miles away just to not have to return here. Rude and unhelpful is the nicest thing I can think of read more

Manager was really great, older gentleman in a pink beard. Me and my wife bought a great blood pressure cuff and after about a month and a half it just stopped working, well I had lost the receipt of course, and when I went to try and replace it, the manager let me! he was very helpful and very nice, so were the cashiers around him while I was exchanging! Great employees, great environment 5 stars!! read more

This place is right down the road from my work. It's been very convenient in so many ways. I love the specials they run and the holidays. I usually come here for the photo center or to grab some essential toiletries. read more

Horrible customer service told me oh well contact you insurance because they submitted it before making the changes in my health insurance leaving me with out my medication because my expired old was submitted as the primary my actual insurance as a secondary my primary won't cover it leaving me with out my Meds that cause heavy withdrawal symptoms for 2days. Not willing to try and call My insurance about there mistake: nothing main tech and pharmacist was extremely standoffish lacked empathy and rude as hell, my whole family went here we are all gonna change pharmacies now! Good Job Walgreens! read more

Terrible customer service. I was hospitalized and needed to start meds on Easter Sunday, knowing that my regular pharmacy isn't open I thought i'd bring my Rx's here since they are the only place open. Well that doesn't seem to matter, I now remember why I had all my prescriptions moved from here to Target. Apparently with my medical insurance, I have a separate RX plan. I gave them the name and # of the plan, and they still refused to look up any information. Said that I needed to call, and then give and get the information. Without this info they refused to even fill my prescriptions. When I went to target, they looked up all the info for me, they just took my medical card. I explained I don't get a separate card for prescriptions and it was no problem. This is why Target pharmacy's are growing, Walgreens doesn't care about their customers, and in this day and age, customer service is everything. I will never return to this or any Walgreens. read more

We waited 30 minutes in drive-thru line at the pharmacy with only 2 cars ahead of us!!!

I feel silly even writing this review but man I am so tired of the horrible/rude customer service my family and I receive every time we are helped at the register by a man named Barry. It's ridiculous. We go to this Walgreens because it is literally 1 minute away from home but at this point I think we will be traveling the extra distance to a different Walgreens. If you walk in this location and see an employee named Barry, do your self a favor and walk right back out. read more

This one star is for the photo department!!! I sent them 4 large poster through online last night. I called the store ask them if they are be able to get it done before they close the store. (It was around 8pm and they close at midnight)The woman who works at the photo department answered it didn't take too long so they were be able to print out those 4posters before they close .After an hour she called me back told me that she does not have enough papers to print all my poster. I was kind of upset. I asked her if she can do anything about it may be sent it to other location.she won't do it also there's no apologies and I even asked her for the inconvenience can she just discount the one she already printed and I will go online edit again then send it to the other store the second day to print rest of three ! Her answer was :"you can go to website edit again and send it to other store"She was so unprofessional and have a horrible customers Serivce ! My 4 posters were over $90 dollars because of her poor service I won't go back to that location ever again ! Rude read more

Best neighborhood market ever. Staff is always helpful and quick. Tonight I needed a lanyard,and Regina went out her way,much appreciated!

Ugh. My wife and I are having a baby so we need to get certain vaccinations, so we scheduled appointments. When we got there, a sign on the counter said "Sorry we went home early". No notification, text, email, or phone call to tell us not to bother coming in. Then we get emails saying that we missed our appointments. So I came back in without an appointment, signed in, and I've been sitting here for 90 minutes now, listening to an incredibly unprofessional pharmacy staff making fun of customers. This place is unbelievable... And now I am walking out. read more

I cannot believe this place! My wife was five minutes late, only five minutes late and the doctor their refused to see her even when there was nobody there for a visit. The doctor said, I have to turn you down because it will take me awhile to put your information in. Seriously?!?! And then yet she turned another person down. How rude! This is poor customer service and we will not be coming here again. Why are you even a doctor? Sometimes as a doctor, you will have to stay late. read more

Close to my home and for the most part the staff are friendly. They close at 12 which is a bummer but it understandable with all those homeless junkies mucking about. I've never had a bad experience here and come here every week read more

Normally wouldn't leave a review for a Walgreens but the lady working here tonight was so helpful and nice I really thought a nice word was in order... read more

The staff is rude uneducated and untrustworthy. Do not expect them to make you aware of a problem with your with your prescription. Call your doctor call yourself or insurance. They will not do anything they state they will do and for you. "not to worry we are taking care of it you have nothing to worry about" . PLEASE WORRY or you will end up with no prescription. They hire a bunch of uneducated simpletons with out the ability to critically think or even think it is scary that they ask them to fill your prescription. I suggest that if there is any kind of problem not resolved get very quickly ( I'm talking less than 24 hours) Call your own doctor call your own insurance company and resolve the problem yourself for when they say they will they are lying save yourself some time and aggravation. Most likely this is the case in all wallgreens stores but please for your own sake and that of your family consider another pharmacy if you do use this pharmacy on 35th Avenue and Deer Valley Road. phone number of 623 582 9566. Speak ONLY to the pharmacist and pharmacy manager who works Monday through Friday his name is Kausik Patel. He is able to put two and two together unlike his , ignorant and rude staff if you want to find a solution he is the one to speak to if you cannot deal with him I suggest highly you use a different pharmacy. There is another pharmacist that works there they wouldn't give me her name when there was a problem but it is Liz G I wouldn't trust her to plunge a toilet. As far as the store itself is disgusting the store manager is also disgusting rude incompetent and should not work anywhere except maybe a cow manure processing plant. There are frequently Vagrants loitering outside the doors with no action taken by management they will run up to your car and almost jump in when the managers is made aware he shrugs his shoulders as they're likely his family members obviously I'm not a fan of the store but its for good reason. I'm telling you all this for your own good save yourself some stress and by the way trying to contact Walgreens via email or phone number is a waste of time they don't care about their customers they won't return your calls. So either avoid that store or scream into a pillow when you have to use it peace out yo read more

I've been trying for a WEEK to get my prescriptions transferred from one Walgreens in Mesa to this one. I've only ever been transferred to a stupid "care center" where they DON'T care and they're just another call center designed to give you the run around! They are claiming I have to actually CANCEL my prescriptions from my original/home pharmacy and then call them and have them filled, "if they have them". A few years ago, this would have been SO much easier. I tell them, hey, I'm on a trip, I need this one transferred to this location and BOOM it was done. Not now. SO very disappointed. Back to Costco I go! read more

This place is pretty low on customer service. I have. Not been too impressed with Walgreens lately as their attention to detail on prescriptions has fallen off with misplaced and inaccurate fills and refills but in addition when you wait at the drive up window for five minutes and aren't even acknowledged you have to give the one star. Get it together Walgreens because there are other stores. read more

Pharmacy has several times said they have not received scripts digitally sent from healthcare provider. From 3 different providers. Family practice, pediatric, and urgent care twice over past year. I know they cant all be the office's fault. Walgreens pharmacy and store has gone downhill. Wait times are ridiculous. Now having scrips sent to grocery store. They have same hours as walgreens. No more 24 hrs. Unless I am forced to ever go to one, I will no longer utilize walgreens. Which is a shame because it is convenient, but I guess that is why they don't care about quality and customer service. read more