I truly wish I could say that reviews are wrong. However, the comments and reviews regarding the Pharmacy are absolutely accurate. On hold for an hour and a half. Practically driven to the brink of insanity listening to, "We're sorry, our staff is answering other calls. Please hold on and we will be with you shortly," playing perpetually. To then just be no help at all. If you are in need of a pharmacy that can refill medications that you actually are dependent upon for staying in good health, go to a different pharmacy. This place doesn't have it figured out. read more

Was on hold for 45 minutes to check in on my prescription that was sent by my doctor three days ago but it still hasn't been filled. Then they are "on their meal break" at 10:15am which seems a little early for lunch. Especially because their normal break is 1:30-2pm. If u go to pick up ur prescription the line inside the pharmacy is 30 minutes and the drive up looks like an in and out drive thru. Poor service, slow service, never had such a bad Walgreens experience. read more

I needed a prescription filled, after getting a root canal and was told by the staff that it would take over 2 hours to fill this STAT order. I asked them why and they said 2 people called in sick. I work in healthcare and when someone calls in sick we call in someone to help. I spoke with the manager there and he didn't seem to care that I was told to start antibiotic stat. I asked him if he knew what stat meant, he said condescendingly, "When we get to it." I'm am done shopping at Walgreens. read more

This location has become totally non-functional. I tried to get a prescription filled here because it is near my home. I got a message that there was a problem with insurance approval. I tried to call, but after 45 minutes on hold, the line was disconnected. I went in early the next morning but had to wait because the cash registers were'nt working. Finally, I got to speak with someone, and she admitted that the staff was hundreds of prescriptions behind, and that there wasn't a even pharmacist working there. Even those who were there were "floaters" from other locations. The pharmacy Is so understaffed it should be closed. read more

Absolutely the worst Walgreens location- specifically the pharmacy. I have spent hours on hold with the pharmacy where no one has ever picked up. I even went to the pharmacy to talk to someone because I couldn't talk to a single person over the phone, only to find the drive-thru was closed due to high volume, and the line to talk to the pharmacist crazy long. Makes no sense. My refills are consistently incorrect, leaving me to pay out of pocket at other pharmacies since I can't skip my medications. I've had better experiences calling comcast and waiting in line at the DMV. read more

Lucky I gave them that! Slowest pharmacy ever. Absolute shit service and they never have anyone working. Always a line no matter when you go. Walgreens needs to step their game up and hire quicker, competent pharmacists. read more

Don't even think about getting your prescription filled here-you'll die first. If you call, you'll be on hold for an hour, then get a message "the pharmacy is on break now." If you go to the pharmacy inside the store, there's only one cashier helping a line that's to the back of the store while 3 staff are in the back roaming around. Horrible service. Please hire someone that will come in and make your employees work more efficiently. read more

I want nothing more than to love this Walgreens but I absolutely cannot if I have to wait in line for 30 minutes every single time. The whole point of a drug store is to be able to run in and out, that is not an option here. Every single transaction takes at least 30 minutes of waiting in line. read more

Don't bother using this pharmacy. Understaffed and the waits to pick up medicine are absolutely absurd. Go literally anywhere else.

I have been trying to call in a prescription for over an hour now. Both times the person transfers me right away, I sit on hold for over a half hour, and then it discounts. The a$$hole working there transferred me as I was in the middle of saying that this has already happened twice and no one picks up. Do not use this pharmacy unless it is your only option. They don't even deserve 1 star. read more

When it comes to this Walgreens, I hate to say it, but they just don't have it together. I hate writing reviews like this, but after my many poor experiences here, it's time I be honest. Pharmacy: I live right by this Walgreens and will no longer go here after the several failed attempts to process my prescription. If I'm going to fill a prescription here I will submit the refill days in advance and then come. They take way too long too long to refill prescriptions for same day. The last time I filled my prescription here, i came by 4 hours after the prescription was submitted and it still wasn't filled. When I went to the window they said to come back in 30 mins, so I sat in the parking lot for 30 mins and went back and they still did not have the prescription filled and told me it was a "miscommunication". I'm not sure what was miscommunicated. I have also had a bad experience when trying to submit a vacation override with them. I called my insurance 3 times because Walgreens kept saying it was my insurance who was holding it up. It ended up being that the Walgreens pharmacists were not calling the pharmacy hotline on my insurance, like I had suggested a couple times. Photo: I have submitted 24 hour online photo processing here a couple times. Every time I use this photo department to process my photos I get numerous photos that are chopped off and not printed correctly. Cleanliness: Not the cleanest store. Items seem a bit disorganized and the floor and bathrooms don't seem to be kept clean. I realize this store is in a busy location, but I would think cleanliness would be a must in a food and drug store. read more

I have never been to a worse Walgreens in my life. I'd rather get my prescriptions filled in a dumpster on 16th street.

The pharmacy literally does not answer their phone. Was on hold collectively for over 2 hours and got disconnected twice...called the next day and same thing. I've been waiting for my Rx to be filled for a day, even though the status says "in progress" and now the pharmacy is closed. Always short staffed and very poor customer service. I communicated this issue and a pharmacy assistant proceeded to argue with me. I'll be switching to CVS. read more

Let's not pretend. This business could not care less about feedback. They figure having a drive thru pharmacy and some lights on is literally their only job. Except good luck actually EVER getting a prescription. Every single negative review about the pharmacy is true. They will produce a series of revolving excuses from the phones being broken to other generic tech issues to Covid to being understaffed but they have ALWAYS been incompetent, self important, rude and useless. They have NEVER answered their phones. They have never managed to not screw up prescriptions. They have never been timely. They have always had useless, dismissive, dishonest management. Go literally anywhere else. read more

The only reason I created an account with Yelp was to expose this store. I scheduled a required COVID test, called to see if I could come in early to which I was told that would be "ideal" because the woman was the only pharm tech there for the day. That should have been my first indication to book somewhere else. When I went to test, the woman was rude (obviously stressed and stretched beyond her abilities). I have done many tests in the past so knew the protocol, and attempted to make things as quick as possible for her. That was my second mistake. Flash forward to 48 hours after my test. When results were received, they were inconclusive as the technician failed to put my patient identifiers on the tube itself, with the ramification being me not allowed at my clinical site. While I understand the tech was the only one working the day my test was taken, and that staffing is an ongoing problem at most Walgreens due to the way they treat their staff members, this mistake was unacceptable. When I called the store to make this mistake known, it was after pharmacy hours. The first TWO times, I was hung up on. The first time without speaking to someone, and the second time by the manager who clearly requires more conflict management training. When I called back for the third time, we spoke and I finally gave the manager information for the pharmacy manager to get in contact with me when they arrive tomorrow. I do not recommend this store to anyone except those looking to buy a quick beverage and snack (and that is generous). There is a concrete reason this store has the rating it does. read more

Everything you need in one place! This store is very organized, clean, and the clerks are extremely helpful. Colorado is filled with nice people! :) read more

I read the bad reviews and thought, "I should call first." It's as bad as people say. This place is the epitome of ineptitude, and the wait times are excessively long. The staff will stare at you with this glaze of inconvenienced daydream, like they're hoping you'll just go away. I went in for a flu shot...it took almost two hours. There were only two other people around the pharmacy area, too.... read more

Where do I start; they have sent me voice mails regarding my prescription being ready and when I show up and have to wait at least 30 minutes in drive through or walk up and being told it's not ready on numerous occasions, only to receive another voicemail after I leave to tell me there was an issue. Or having to wait 3 weeks for my infant sons much needed medication, without being able to get someone on the phone to figure out what is going on. This place has been nothing short of a nightmare to deal with, we're still without medication and no answers. DO NOT SHOW UP THERE WITHOUT CONFIRMATION, your order will not be ready. And when you voice your frustrations with staff it can get ugly. Whoever is managing this place needs to be fired and replaced, I have pity for those having to work under such garbage "leadership" read more

The worst service the slowest service . I cant believe management has no stepped in to rectify this situation .This store should be shut down. On hold 45 minutes for a prescription that my doctor asked me to call in .Client went in to pick up NEXT DAY and said we dont have it. THIS HAS HAPPENED ON MORE THAN ONE OCCASION, read more

This is one of the worst customer service I have ever had .. The pharmacy people are extremely rude .. One exception there used to be a lovely woman with short brown hair that was lovely she is no long there . So I stopped going . read more

Worst pharmacy. Rudest staff. Don't go here. Unbelievable and so so slow! They obviously have no care about customer experience. I even spoke to the manager. No apology. I got hung up on. Isn't a pharmacy supposed to take care of sick and injured. Not badger and make them feel worse. I'll never go back. read more

Went to have TB skin test performed and was not notified that the reading was an additional charge of 25$ for less than 1 min being in office and I could have told you it was negative. The NP should have informed me prior to doing my intial skin test of the charge. Very misleading and cheap. I won't be using clinic again. When I called to make a compliant the manager was not helpful and never acknowledged her staff didn't inform me on the reading. read more

The 9th circle of hell is nothing compared to trying to get your medication at this pit of despair. Always understaffed, overwhelmed and serving the drive up window before the pedestrians inside. Don't plan on spending less than an hour and forget getting there early cause they don't open on time. You're better off trying to live without your meds. And the music...if you're waiting on antidepressants bring earplugs so you don't off yourself. read more

All the pharmacists need to be fired. Rude, incompetent and condescending. The line is always very long snaking around the back of the store. Parking lot is like a third world country filled with aggressive transients, potholes, garbage, broken bottles, and spilled soda/coffee. read more

This is the worst pharmacy on the planet. The lines are long, the wait is always insane no matter if you go inside or drive through. Sometimes the staff is nice, sometimes rude as hell. They are either crazy understaffed or just plain busy, I hate it. Today I went to the drive through and no one was in line, score! Nope. No one came, so after a while I rang the buzzer. Someone picked up, but then hang up on me. There was no one inside in line. A few minutes later someone finally came to the window, proving that this place always sucks no matter how busy they are. I need to switch pharmacies. read more

Picked up an RX in middle of the evening rush hour. Everyone behind the pharmacy counter was busting their behinds trying to help people and being courteous and professional. They are trying hard and it came across- well done guys! read more

I do not recommend this Walgreens my wife went in there to get TB shot but the people in there very rude maybe racist but they try to act very mean didn't help very good never go back again try to act like my wife didn't have any money then did help her make an appointment very bad customer service read more

2 days in a row I have needed to pick up an eye drop prescription. Yesterday I walked in to drop it off. I was told it would only be a few minutes. The girl filled my prescription and then failed to call me, despite me sitting in the waiting area. Another girl working behind the counter saw me still sitting patiently after watching all the others filling prescriptions come & leave, and called me over. Today, I dropped my prescription off through the drive thru. I was quoted about an hour and a half. I got there an hour and 45 minutes later for my order to "not quite be ready"....(give me 3 minutes to put the box of drops in a baggie)... I'm only giving the 2nd star because the girl yesterday was extra helpful. The girl today just gave me the typical "we are understaffed" excuse....I'll be taking my next prescriptions down to Safeway. read more

It's Walgreens, what do you expect? Oh good, well they have that. My only complaint is that they stopped refilling ink cartridges. That was a very useful service. read more

Pharmacy is always slow, apparently understaffed and definitely poorly managed; wait times of 15 - 20 minutes IN THE DRIVE-THRU LANE are routine. Staff seem untrained & inexperienced, with new faces (high turnover) every month! It's the only pharmacy in my neighborhood, otherwise I'd have given up years ago-- UGH!! read more

If i could give 1 star I would. Had an appointment for a flu shot. They state if you don't show on time they won't honor your appt. So you should show up 10 minutes early. I did, and after waiting an hour I left. Such a blatant disregard for value of patients' time. Go somewhere else. read more

I seem to have similar experiences than those that reviewed before me, but, WOW, the pharmacy/healthcare department is terrible. Not only is the pharmacy ungodly slow, but the NP I saw for my appointment was extremely rude. When I first entered into the room with her, she asked what was going on/needed to be fixed. I started describing what was wrong and before I could finish she said (with a condescending giggle), "There's nothing you can do about that!". I won't go into detail about our entire "conversation" (if that's what you want to call what happened), but I felt ill-informed and she seemed pretty irritated at my presence and didn't give me any information about what she prescribed me without me asking first. To add to the list, I've taken one dose of the prescription and won't take anymore due to bad side-effects. I'm not a doctor or in the healthcare field at all, but my prescription seemed WAY too strong for the problem I was having. Clinic and pharmacy aside, the store is fine. Good products, well-stocked, fine checkout service. read more

They didn't have my medication in stock and failed to call to let me know. They then said it's not their job to keep track of what they have in stock. This place blows. Would NOT recommend. read more

I decided to come to this Walgreens since it was open until midnight. I got there and the lights were on but the doors were locked with the keys in the door, which is probably the dumbest idea ever if you ask me. I decided to call the store since it was only 10:30 when I showed up. The lady who answered the phone, was first of all super rude, she told me that the store was closed and I politely corrected her and told her that the store doesn't close until midnight, not only does it say it on the website, and Google maps, but it also says it on the phone operating system when I called the store. She told me that she is the only one working so they can't open the store. However I saw her in the back corner of the room with the keys literally in the door on her phone so if this isn't the most lazy ass thing you've ever seen that I don't know what is. honestly if your paying whoever was "working" tonight. your an idiot read more

I would absolutely rather die of whatever it is I'm sick of then go fill a prescription there. They have the rudest staff I've ever encountered. They don't acknowledge you, could care less if you're needing help from one of them. Be ready to wait hours to fill a prescription or wait hours to see if any of them notice you are even standing there. I don't know why they even work in that field if they're so unhappy. read more

I wish I could give this location's pharmacy zero stars. No matter what day of the week or time of day, there is a huge line inside the store and at the drive-thru. Do not send your prescriptions here. So, so frustrating. Extremely slow service and not friendly at all. As other reviews have mentioned, the rest of the store is fine. It's the pharmacy that is a huge issue. read more

This pharmacy is the worst. I had an appointment for a flu shot and when I arrived I had to get into the general long pharmacy line. Then when I finally got up to the counter they said it would be at least a 45 minute wait, the same as if I didn't have an appointment. What's the point of having an appointment?? On top of that the pharmacist was rude and didn't care. I left and went to CVS for my flu shot and had a good experience. I will never go to that pharmacy again. It's too bad because it's a good location. read more

This Walgreens has great stock on products. Plus the pharmacy and PA are awesome too. Any time I need a vaccination I go here. They always fill my prescription quickly and easily. Anytime I have a question the pharmacist is available for questions. They also have a drive through if you don't want to get out of your. The 24 hour photo is more like 20 minutes. If you order a picture off the app or go in to print they can pretty much do it immediately. read more

Since my first review I have been to this location several times and have had no problems.. which I am pleased to share... the organization of this location is above average.. and the night crew is always friendly and attentive.. it's my pleasure to do a follow up review ... read more

This is THE WORST Walgreens I have ever been to, specifically in regards to their pharmacy. Forget about calling the main line for any reason...a 30+ minute wait should be expected. The staff is beyond unhelpful and prescriptions are never ready. Walgreens should be ashamed of themselves for lacking such courtesy and customer service. read more