picked up my $3 meds and paid with a $20. I was given back $7 in change. i immediately went back…read moreand they won't give me back the rest of my change. so they stole $10 from me

Because of the review's being positive, I was excited about transferring my prescriptions to S&J -…read moreI have several... After my initial visit to pick up a script from yesterday. Not filled because they had never heard of it. The person behind the counter was absolutely the rudest pharmacy technician I've ever encountered in all my years. I'm assuming Technician because surely a pharmacist would never treat their customers like this. IF you do not know how to be kind and personal able - get out of all forms of retail. I'll never be back! The positive thing: there was a lady that manages pickup of scripts - she is a woman of color and she is a 10 star!

This location sucks. They will not dispense the amount of medication that my doctor prescribed…read morebecause they say they sell too much of it and they have to meter their sales. Never did they say that to me, in fact I called earlier in the day to confirm the quantity before I picked it up, and they confirmed that it was for a 3 month quantity not one month. Yet at pick up they only filled one month despite the doctor requesting 3. They said that's how most pharmacies operate, and that is blatantly untrue. I used to get the 3 month fill at Walmart and CVS. I said that I guess I would need to move back to one of those pharmacies. The tech said, "Okay" and then hung up. Stay away from this pharmacy unless you want rude techs and a pharmacy that ignores doctors orders. So unprofessional.

Absolutely the worst!!! 18 yrs I have been going to this pharmacy and some fat mouth kid changed…read morethat all for me today!!! Marilyn at the Flower Mound Justin rd location just lost you a long time customer!!! I am extremely sick, never received any notification my prescriptions were ready, called twice to "messages are full" and no answer. Then to have this person tell me pretty much its my fault. Im done. So pissed.

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

Incredibly rude staff. Lied to about prescriptions that were going to be ready after calling to…read moreconfirm then showing up to get it to be told Oops, we messed up, we dont have it and wait 3 days. THE RUDEST STAFF EVER. EVERY SINGLE TIME.

As a military family who has lived in numerous locations around the world, we have had extensive…read moreexperience with pharmacies in a variety of settings. Unfortunately, our recent experience with Justin Family Pharmacy was among the most disappointing we've encountered. Following a visit to the emergency room, our son's prescription was sent to Justin Family Pharmacy. Before proceeding, he contacted the pharmacy to confirm they were in-network with TRICARE, and the staff confirmed they were. However, when asked to provide insurance information, the technician requested details such as the RxBIN number. As a military family, we only have a military ID, which typically suffices for prescriptions and does not include an RxBIN. Rather than assisting by looking up the necessary information using our sponsor's Social Security number--a standard procedure--or contacting TRICARE directly, the technician instead advised us to call CVS or Walgreens to have the prescription transferred. When I asked for clarification, he plainly stated that he did not want our business. I was shocked by the dismissive and unprofessional manner in which we were treated. In all our years of dealing with pharmacies both in the U.S. and abroad, we have never experienced such rudeness or unwillingness to assist. This was not only frustrating but disheartening, especially given the high level of respect and care military families are accustomed to receiving in healthcare settings. I hope this feedback encourages a review of service practices at this location. No patient--military or civilian--should be treated with such disregard.

I was excited to shop here until I felt like I was being watched the whole time ...the associate…read moreliterally stood next to us in one of the isles where we were looking and didn't budge, she wasn't even doing anything just standing there and my sister is here trying to reach over in front of her to grab something bc the associate is standing where she wanted to see a lipstick.

Love the staff had mask and were doing every safety measure. The store was spotless. The staff…read morewere brilliant on their products. Great job!

These guys have always been good to me and I'm very happy with their service and the people who…read morework there - prices with GoodRx are fair too

I have been using the TT Pharmacy at Beltline and Preston for a couple of years. The staff is…read morealways busy but is also compassionate. Yesterday when I appeared to pick up yet another prescription, the pharmacist noticed me and asked if I was starting to feel better. Unexpectedly, I started sobbing uncontrollably - it's been a challenging week. I was embarrassed and felt out of control. Sheila and the pharmacy tech embraced and comforted me like I never imagined. The pharmacy here is stellar, but in general, this store is outstanding. And it doesn't hurt that prescriptions and groceries add up to discounts at the gas pump - I had a 20 cent discount last month. So thanks Tom Thumb for remembering that SERVICE is still king!

Highly recommend this pharmacy for their ability to be your knowledgeable one stop shop for…read morevitamins, prescriptions and formulary of your doctor wants to help you move to natural medicines! I went there because my new Dr gave me 4 prescriptions including a formulary. I normally go to CVS but they only could fill 1 of 4 and cost for a second which my insurance didn't want to cover was $255 for 30 days! I ended up going 4 different pharmacies until I went to FM Pharmacy where Dennis is the pharmacist took the time to let me know how he could do everything we needed. I also discussed how a natural supplement could help me but only after he reviewed everything I am taking now and the purpose of each. Couldn't be happier to find my new go to pharmacy!

This is the worst, most incompetent, belabored and arcanely functioning pharmacy I have ever…read moreencountered. As one who works in drug research, has a B.S. in biochemistry, an MPH and knows full well FDA protocols and regulatory standards, I can tell you the head pharmacist, Dennis, operates his business like it's the 1950s. The only reason I came to this pharmacy in the first place was because the particular molecule I needed compounded was out of stock throughout the greater DFW metroplex - another very telling indication of just how inadequate their business model is. If you're the only pharmacy out of, say 25, that has a drug, I'd gather things aren't going so swimmingly. In addition to the aforementioned shortcomings, this pharmacy - unlike any other I've known - doesn't offer a courier nor a shipping service. So, if you live in Downtown Dallas, you'll need to drive 30mi to and from the pharmacy to fulfill your order each time. Equally as fun - because of the head pharmacist's rules and relevant paranoia - if you have a month's supply, you'll be expected to come in TWICE within that month to pick up your script. Super convenient, right?! Oh, and another one of my favorite aspects was the rigidity in which this pharmacist felt it necessary to adhere to arbitrary, make-believe chemical standards. I'm not going to bore you with the minutia but suffice to say, if you know anything about chemistry (acidulants, antimicrobial properties, stability, salts, etc) this guy is doing way too much for too simple a process. "You know you don't HAVE to use saline sol'n, right? You can just use water - the molecule has HCl already in it". He says "Well, per FDA regulations we have to comply to a set of stability standards". I followed with, "oh so then I guess every OTHER pharmacy in the metroplex is just doing it 'wrong'? Are they all going to get 'busted'?! Did you discover some novel chem properties that the rest of the world doesn't know about?". Golly, maybe he'll avoid fines and criminal drug charges AND win the Nobel Prize too. The final kicker though is when Dennis tells me further, they can no longer fill my script because it's in a particular drug class as another medicine I take. Which again is false and an entirely ridiculous statement. Drug classes: opioids, benzodiazepines, dissociatives, amphetamines, anticonvulsants, PPIs, SSRIs, etc. They are all different and - unless you got your PharmD degree in 1985 - not equal and very often non-competitive. Especially when considering dosage and frequency at which these particular meds are filled. But I don't take Dennis for a big picture kind of guy anyhow. The moral of the story, unless it's the last pharmacy on earth, please PLEASE do yourself a favor by avoiding this dinosaur and support one of the many other great, reasonably priced, convenient, practical, and current pharmacies being operated in TX. And even if they're in Tyler and you're in Ft. Worth, they can probably ship your meds right to your front door.

Ginormous grocery store with an equally ginormous selection…read more Looking for local beer & they had tons of Revolver in stock. Grabbed the Bock and a Honey Bee & one which was better. We loved them both And their chips selection was off the charts but what pulled our hearts was the Voodoo Chips! These things are like salt n vinegar / bbq fusion & they'll put a spell on you! Be forewarned & you can thank me later Could have gone crazy here & we did just a little......this is as good as it gets

I bought only 2 items, both on sale, and the receipt suggested I had received the discounts but…read moreactually NO, the total did not include the discounts. So the bill was deceptive. This can only happen if (mis)managers make it happen, probably at the regional level. I had to go back inside and request the discounts after the fact.