I really want to love this Walgreens pharmacy and Walgreens in general due primarily to location. Unfortunately staffing remains hugely insufficient at any location I visit. It is especially frustrating when trying to reach them by phone to make an inquiry or provide information (such as no longer needing a prescription that is waiting for pick-up). I don't see any signs of improvement in the works... read more

This particular Walgreens is friendly, efficient, helpful, and the pharmacy staff really tries hard to help you. I'm writing this review because I know that anger or frustration motivate negative reviews, and I wanted to balance out with what we think. of this place. We're lucky to have them in the neighborhood. read more

I've used Walgreens for years and NEVER have I used a Walgreens Pharmacy with such an absolute absence of Customer Service...I'm betting they can't even spell that!!! Two days of trying to get a prescription delivered...no luck! Their "service" [and I'm using that term loosely] is the most disgusting I've experienced at a Walgreens establishment. Shame on them for impersonating Walgreens!!! read more

The other day, I visited this Walgreens to get some Diet Coke and browse. I had no problems backing into a parking spot and walking into the drugstore. There was plenty of parking. I liked the Squishmallows for Valentine's Day. They looked adorable! If you want chocolates for this occasion or throughout the year, you can find a ton at this store. I had no problem finding 2 L bottles of Diet Coke. There was a sale going on, so I got two of them. There was also a decent discount on whole cashews. You needed a rewards card to get the discount. It took a while to pay for my items. There were two people ahead of me and only one cashier open. Finally, another one opened. I still had to wait, but got to the newly opened one roughly five minutes later. Instead of scanning my rewards card from my phone, I entered my phone number at the kiosk. I saved six dollars on my purchases. No complaints here! This store has everything that I need. It's good. (28) read more

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I transferred all my prescriptions from this pharmacy. High prices, wouldn't honor goodrx coupons, bad pharmacy hours. I was just over them. read more

If I could give this poor excuse for a pharmacy a zero I would. I never write reviews because most of the time things go well and small hiccups happen but we are all human. Not this time! After my urgent care visit I received a call from Walgreens telling me it would be 30 minutes for my Xofluza medication to be ready, I said fine. I get to Walgreens, wait in the parking lot, and get in the drive thru line. When I pull up they claim they only have a steroid pack and no flu medication. I tell them there must be some mistake because someone from their office called me and mentioned the medication by name. Instead of working to try and solve the issue she just began arguing with me that they don't have it and I would need to call the urgent care place back and have them resend it, after I already waited nearly 30 minutes in the lot because I thought they were filling it! Not only that they make me get out of line and rejoin the line and have me call the urgent care facility. I call and they said they would call the pharmacy again and resend it which they did and so now they are finally filling my medication. Once its ready she tells me the total and i place my credit card in the push out bin and she reaches for it and takes it. after a few more minutes they come back to the window and ask how i want to pay. I said you have my credit card and she proceeds to argue with me about it for I don't even know how long and had the audacity to tell me "maybe that's what you saw". This went on until finally they made me give them another form of payment and kept stating they did not have my credit card. I drove off so upset and called my wife. She pulls our bank account info up and guess what! They charged my credit card not once but TWICE on top of my debit card! So there's irrefutable proof they had my card! As i write this review they are supposedly pulling receipts. i cannot express how awful, unprofessional, and honestly incompetent is this pharmacy!!! Now I am going to have to cancel my card and protest the credit card charges. Do NOT give this place your business under any circumstance!!!!! read more

This is where I go when I don't want to cross Garland Rd. to CVS, or if CVS is already closed. I hate to say it, but this Walgreens is like a B-Movie in the world of corner stores. It's old. It's run-down. It's staffed by odd looking, strange acting individuals who make you slightly nervous. But overall, it serves it's purpose. You need some last minute soda? Snacks? Looking for some OTC medicines? Forgot your shampoo/deodorant/rubbers? They have it. Just don't expect a stellar experience! read more

Walgreens - cars parked in front of a walgreens pharmacy - Drugstores Near Me - Dallas, Texas

Stopped by for a few items and had a pleasant Store experience thanks to MRS JO... She has impeccable customer service skills And guided us thru every step of purchase Thank you Mrs Jo Walgreens should apply your model of employe to everyone of they're locations read more

Website says pharmacy is open until 9 thru drive thru, but tried to pick up prescriptions and window was closed at 8:50pm. Really frustrating after working all day and get out to pick up meds, but store doesn't honor hours posted. Can't say I'm surprised-typical service today ‍ read more

There's this one worker at this walgreens who wears glasses and a mask. This one time i needed help getting something from the locked window i asked for help and she was telling me how she hated her job and she doesn't get paid enough for this. I completely ignored her because it is not my business to ask about that. After she unlocked the thing she took the item that i asked for and i told her if i could have it and she said no that i could get it at the register then after getting a few more stuff i went to the register and she forgot to give me my item that i specifically asked for and u wonder why u don't get paid enough she always his this lazy rude attitude and i come there less now because of how her customer service is !! . read more

If I could leave half a star, I would. The pharmacist tech who wears glasses is always completely rude when I try to get my prescriptions. She is very quick to over talk and if I say "please" or "thank you" she only responds with "mhm" -- how rude are you? I'm sorry your day sucks but why be completely mean to strangers. We are literally asking you questions about medicine... it's your job! She's the reason I dread picking up my medicines and I'm switching pharmacies because of her. Good luck keeping clients when you have someone who has a hell bent on being mean to others. Just because life shafted her doesn't mean it's everyone else's fault! YOU WORK IS CUSTOMER SERVICE. read more

Manager on staff that day was a total jerk, upset about having to do his job! All we needed was passport pictures without having to piss someone off for having to do his job. read more

The customer service in the pharmacy is the worst. Today was the last straw with these guys. The lady with the pink hair isn't any help what so ever. The regular pharmacist wasn't there today. The new pharmacist was too busy on a personal phone call to take a call from my nurse practitioner. Don't ever pay for a flu shot there either, if you have Medicare. I was charged for a flu shot there a couple of years ago. They said to file a claim. I did. Medicare said they reimbursed the pharmacy. I went to this Walgreens and they said they never received a payment. Somebody pocketed my money! read more

So run down, seems like they never do drink orders. Tried getting a passport photo taken and apparently that's broken too.

I have always found this Walgreens to be clean, well lit and friendly. Also, I've never been there when the place was empty. Apparently they do a pretty good business. The selection and pricing is pretty much the drug store standard. You're paying for the convenience. Chase ATM and Redbox outside are a bonus. There is even a charging station for hybrid cars. read more

I cannot believe this place is allowed to exist. Just poorly run. Can't carry all of my prescriptions. Rude. Slow. And dirty. I mean so dirty that I noticed that the pharmacy window had not been cleaned in about a year. So I wrote Wash Me on it. That was six months ago and it's still there. Since I'm forced to go somewhere else to get one of my scripts then I will be getting all of them from that place. For lowlife bottom feeding scum like the drug companies to be at the bottom of that pile of shit, then you really should not exist. I know that this will end up never getting addressed by your poor excuse of a company. read more

Worst Walgreens in Dallas. Don't bother using the pharmacy. They have lost a filled prescription. Usually, I have to wait three days to get my refill due to not being I stock after I have used this pharmacy for 18 months. read more

Horrible pharmacy staff. The lady who helped me called my insurance company to find my prescription plan because I didn't have the prescription card and ended up lying to me and telling me I wasn't covered. She said they told her I wasn't covered which is definitely not true. I called them and got all my information myself. Went back into the store and gave her the information and she looked surprised. I would recommend hiring a staff who actually cares and isn't lazy. The lady who helped me was nice in the end but she seemed like she didn't want to be there to help. read more

This place doesn't deserve a star. Every time I've gone here there has been an issue. I have never felt rage like the rage I have felt here. Pharmacy staff is the absolute worst. read more

We have lived in the area for 6+ years and have always had a great experience at this location. We have tried the CVS across the street which aesthetically looks better and more modern, but you shouldn't judge a book by their cover. We have always regretted going across the street and learned to stay loyal to this Walgreens that has so much better customer service. We will continue to stay loyal and give you 100% of our biz. read more

The pharmacy is 5 stars. They are always nice and fast. They help you even if you have questions about non prescription related items. The rest of the store is 2 star. Sales are often mislabeled and the management has no customer service skills and this clearly flows down to the rest is the staff. read more

Worst costumer service ever!!! I am coughing like a dog and all I needed to do was buy medicine. Lady at pharmacy very unprofessional, long nails and with no knowledge of costumer service . First time Inside a Walgreens in 2 years never going back ! Wish i could give it a 0 star!!! read more

Worst pharmacy experience of my life! Went through the drive thru to pick up my rx, to realized the moment I left, they had given me the wrong medication. I immediately called them and spoke with Kelly (who I believe was the pharmacist on duty) and was told I could not return it for the correct medication because it was their 'policy', even though they filled the WRONG medicine! She kept talking over me, repeating herself, every time I tried to speak. I could not get a word in. I was treated worse than a child. I finally raised my voice just to ask what the pharmacy manager's name was and that was when she hung up on me. I was still in the parking lot, so I went inside. Kelly hid in the back when I arrived and never approached or acknowledged me. Instead, the store manager on duty, Everett, did. He pretty much questioned me on why would I pay for a prescription that wasn't correct. How was I suppose to know it was wrong before I paid for it??! It's not like they give it to you before you pay! Anyway, long story short..I called corporate and then spoke with the pharmacy manager the next day, Robert, who was very apologetic and seemed quite embarrassed it was handled the way it was. They had my rx ready for me to exchange once I got there. Thank you, Robert. read more

WORST WALGREENS EVER. Do yourself a favor and use the Walgreens down the road or even better-a CVS. Unprofessional, uncaring, and unaware. I have never been treated with more disrespect and discontent in my LIFE. I am appalled that this pharmacy is still allowed to be in operation. I will NEVER return to this "establishment" again. read more

I've been going to this Walgreens ever since it opened and have seen a lot of managers come and go. They hired one or oriental guy who really hates his job. He walked around with a big chip on his shoulders. The other day I wanted 2. Eight packs of Dr pepper and asked the lady which has a broken arm to call someone to get them from the back. He went back thwre with her and made her carry those 2 eight packs with her good arm which I found really rude of him. She was hang a hard time walking with them anyways. What a jerk he is. She broke it while working up there because someone put a box on the ground right when she turned around and she fell over it. It was him who put the box there to. He's never friendly. Has a grumpy frown on all the time. If it wasn't for all the ladies up there I would stop going to that one. He doesn't help customers much. Always ask other employees to do it. Even when he's not doing anything. He's lazy. Can't say enough about his bad management skills. Get the other people back who the employees love. read more