The pharmacy or I guess the pharmacist are terrible. Yesterday my Dr called in my usual monthly prescription. This morning at 9:15am knowing there is always a problem there I called. As predicted based on most of my experiences there it was not 'signed off' by the pharmacist. Knowing this I called AGAIN at noon to remind them and was told the pharmacist still didn't buy my name was 'on the board'. I told them my husband would pick it up at 5:30 to give them ample time to do it. He came and guess what. It wasn't there. I wish this was a one off occurrence but it's on a monthly basis. I plan to switch pharmacies even though it's so convenient. It's not worth it read more

I'll be honest, I wasn't the biggest fan of photo department at this Walgreens location. That is.. up until today! The gentleman working their today was top notch. You can tell just from his placement of the photos, posters, and the receipts that he is very organized. Comparing his workstation and level of focus to those I've seen at other stores, it's night and day. I often print poster boards for work and utilize different Walgreens locations to do so, about twice every month. Knowing that this location has my back, I will definitely now feel way more comfortable have prints sent here again in the very near future. read more

Just waited for 27 minutes at drive thru pharmacy with only one car in front of me. They should be ashamed of the quality of their service and under staffing read more

They make you wait for prescriptions like they are doing you a favor. Ive been to many Walgreens and this is the worst. Poorly managed.

The Pharmacy department is very poorly managed and the customer service is abominable. They are often out of stock and have blamed my physician twice for not responding to their requests for renewals. In both cases, my physician said they were never contacted. Quick solution - I switched to CVS and haven't had a problem since. Walgreens needs an overhaul or they won't have any customers left. read more

Pharmacy can't do anything. Prescriptions are not ready, medicine is not available when needed, they misplace filled prescriptions. Only Karen tries. read more

If I could give zero stars that's what this place deserves. Completely chaotic partial meditation refills out of stock meds then can't offer good rx or single care discounts because they partially fill the prescriptions. Woman at register vea and middle eastern pharmacist i think his name was marzug no disrespect but when i asked for their name written down vea yelled I was being rude.. got another woman and she wrote down a different name than veas tag They were beyond rude and didn't know how to properly process prescription since being partially filled. Vea couldn't figure out even after me pointing and describing a medication behind her to give me. But then ignored me standing with my prescription in her hand and proceeded to help coworkers with the drive thru door. They had me walk around the store for an hour after I got a text my prescription was ready and it was not it's lost after an hour ago it was there . Total chaos . read more

What can I say racism is real. I won't disclose what ethnicity I am but I waited over 10 minutes for someone to help me get my father a Covid booster. People walked by me like I didn't exist behind the pharmacist counter. A group of Caucasian women line up and they are helped before me while I waited to even be acknowledged. So while I am waiting on the line specifically for the Covid shots for over 10 minutes I have to stick my head behind the wall to ask if someone will help me. They say give them a few minutes 5-10 minutes after this they finally come. Just to tell me there aren't any shots but while waiting I saw someone else get a shot. Mind you I was waiting on the Covid shot only line like what else can I be there for. I hope management sees this and does something about this. read more

Poor customer service. I waited 8 hours for them to fill a very simple prescription. Then when I got to the window for the pick up, I had to wait and addition 20 minutes, there were no other cars in line read more

Worst customer service ever.... don't expect your photos to be ready on time!!! they'll make every excuse in the book to have any orders not ready. they threatened to call the police on me when I simply asked for my photos and why they couldn't give me what had printed since they hadn't started them in enough time for them to finish before they closed. Claimed to be busy when there was not another soul in the store besides me and the workers. Felt absolutely ridiculous that they'd kick me out and threaten to call the police over a photo pickup order. Never go to this walgreens. read more

Wow! This Walgreens first review is a big one! This store is a ripoff! This review was posted on my social media platforms as well as Walgreens Facebook page, so excuse the hashtags. Went to @walgreens for 3 items, of the items, 2 were scanned at the wrong price. The Peak window washer fluid was marked at $3.29 but I was charged $4.99! The Jumbo Jacks Links beef jerky was marked $8.99 but was charged $9.99. So since I hardly ever go to walgreens, this one was right next to the Home Depot where I needed to go. So basically, I was taken for almost $2.72 from a quick purchase! Of course, I'm not going out in this weather (17 degrees) and waste a round trip, waste gas for $2.72, but I feel that I had to post this as a lesson! Always check your receipt! And since when is window washer fluid $5? How many other customers have been #rippedoff at #walgreens? Oh and the lady that "rang me up" had to be greeted by me while she yawned! "Hi! How ya doin'!", she's like, "yawn"! She did not want to be there! Great customer service at Walgreens of Commack.....not! read more

Walgreens - 2 out of 3 items I purchased were wrong! I was ripped off by Walgreens of Commack! - Cosmetics & Beauty Supply Near Me - Commack, New York

Couldn't give Zero, if I could I would. I've never seen such carelessness towards sick people. I've been going here for 15 years, but in the last year or two this place has gone WAY downhill. They just put you in hold time after time. After waiting on hold for 30 min they hung up on me. I called back and tried to speak to the store manager and he just rushed to put me on hold for another 20 min until I finally hung up. I strongly encourage anyone who reads this to switch to a local neighborhood pharmacy where they appreciate your business read more

I've been going to this Walgreens for too many years to count. Surprised by the bad reviews. I have never had a negative experience. In fact the pharmacy department in a whole is so helpful and nice. I have been getting my flu shots here for years, as well. It's a large drugstore with a variety of products. On a side note, the Walgreens App is useful as well. read more

Walgreens in Commack on the corner of Larkfield road has a real problem. I made three appointments for a pneumonia vaccine online since you can't do it in store even though the website says walk ins. The first time they said I hadn't made an appointment, I had but I didn't have a print out of my email so I had to leave. The second time they said I needed a prescription ( they don't say this on their website) so I had to leave. THEN the third time they once again said I didn't have an appointment but this time I had proof. So then they questioned me about the prescription which didn't make sense since the doctor confirmed they called it in, then asked me to wait for an indefinite amount of time. I never got my vaccine. This Walgreens is poorly managed and grossly inept at their jobs. I would be surprised if their giving out the wrong prescriptions you certainly will have trouble getting any vaccinations there. read more

Usually decent but have had numerous issues. One- they ignored a DAW prescription for a particular brand of birth control, and actually filled with the incorrect medication, and gave it to me. You would think they would have called and said they did not have the brand i needed (as per the dispense as written-name brand only order by my provider) so they could not honor it, but would send it to another pharmacy or order the appropriate med, but nope, they filled with the generic brand that i specifically could not take, luckily I realized before taking the medication, and was able to point out that the script said "dispense as written, brand name only" so i have no clue why they ignored that. Ended up having to return meds, transfer script, and get prescription filled elsewhere (with correct meds) but it was a hassle and refills were a nightmare bc pharmacy transfer cancels auto refills. Also, i am more upset to mention that this Pharmacy does not remind you of any time sensitive prescription pickup. I am currently in the midst of trying to get a refill for an order of 90 day supply of another med, that i never picked up (order was placed too early by my dr, but usually they store it in computer, fill it on due date, then call me to pick up) because i was never informed it was ready, or even filled. it turns out the pharmacy cancelled the prescription (with no warning to me or my doctor) due to time (9 days). This came as a shock to me, and this is very anxiety inducing. When i expressed this, and questioned why i did not get any reminder whatsoever, I was callously told to deal with it with my doctor, so now i am left to get the doctor to reorder. It will be an extreme hassle for me.The staff refuses to call providers to do this and basically refused to apologize for lack of reminder and the inconvenience. The pharmacy tech or whoever answered the phone was honestly rude and not understanding at all about a situation I was confused and upset about. Very disappointed in this aspect of the service I have received here. read more

I have been using this Walgreens for going on 10 years now and have never had a problem. They are always accommodating and pleasant. The pharmacists are both very kind and empathic. The store is always stocked and always clean. read more

I have been going to this Walgreens for over 15 years never had a problem maybe what happened was he did not give your Walgreens card or your phone number to get the discount I find that anytime I need anything and I don't know where it is I asked them and they will walk me over to the item that I Ask for The pharmacy department has got to be one of the best that I've ever gone to I've had friends that went to CVS pharmacy and over there they are very rude like you owe them a living but at Walgreens they will take the time and answer any questions you may have and he will make sure that you understand the answer read more

The worst Walgreens ever! Go to the one down on Larkfield across from the Best Yet shopping center. Mike the acting manager is absolutely terrible. I wanted to return a pair of unworn flip flops with tags, and he said it was at his discretion. Power trip much? He actually told me to leave the store, as he claimed I was making a scene. He was yelling, and I was smiling and nodding. I informed him that I purchased them at the other Walgreens and he told me to get out and go there. Rude! I did, and they courtesly granted my return, with a smile. No issues at the other location. Selection is good, prices are high, but parking is ample. Go to the other store for excellent hassle free customer service. You won't regret it. I submitted a complaint to Gary, the District Manager and got no response. I go to Walgreens everyday. No one, especially a loyal customer deserves this treatment. Avoid this store at all costs. read more

Walgreens is wonderful and affordable! The staff are friendly, and the store has many items needed! It is also great to print photos out and cheap too! read more