The Walgreens is connected to Weiss and has its own parking lot which is nice. Usually not too busy the several times I have gone and is kept very clean. read more

I called to be sure my medication was in stock so my doctor could sent it over. Two hours later, they had my RX from my doctor but when I called them, they said they "gave my prescription to someone else". And they "don't even know if they will have it by the end of the week". The pharmacist spoke as if she doesn't have a reverence for the management of the medication. She was snarky and unkind. read more

Came here to get my COVID booster with The Queen. Made the point of scheduling an appointment because I wanted to get in and out. Well, that did not happen. I was there almost an hour before I was seen. If I had not wanted the booster for bad, I would have walked. What is the point in scheduling appointments if I could have just walked in a waited for an hour? read more

There is a pharmacy clerk who arbitrarily gives me problems when I try and get my prescriptions. He always asks, "Are you ok with the price of this insulin? Cuz it's pretty expensive." Of course I'm ok with the price, I need fast acting insulin JUST TO LIVE. I told this clerk that I'd have to be ok with the price and I was visibly irritated that he would ask that question as I went on with a tense voice that that was an inappropriate question. He then went on to say it AGAIN!!?? He goes "so you're ok with the price then, cuz it's pretty expensive." How completely arbitrary and awful of him to continue to say exactly what I told him not to say. Do not EVER single out a customer like me because of their disability! What is the point to single someone out who can do NOTHING about their disability? It was so visibly triggering to me and I wonder WHY would he CONTINUE to keep going on about if I was ok with the price After I told him I was and was irritated by the extra questioning?! Plus another time I had to pick up a complex name of an antibiotic and he didn't want to because I couldn't pronounce it. He got very specific with me about which one it was, this [long complex Rx name] or that [nearly the same spelled?]. This pharmacy has zero cell phone reception and as an employee he has to know that, and this there is never any way one can check their App and double check the name. So why does this employee continually make customers lives difficult on purpose? Walgreens probably won't do anything about this arbitrary evil employee who likes to toy with customers and give them a hard time, which is shameful! About 5'9 dark haired man light brown skin medium-heavy set talks fast. I will NEVER go to this Walgreens Ever again as this employee has really triggered me so much by pointing out that my insulin is unaffordable and continuing to do so after I told him not to. read more

My doc called in a prescription. An hour later, I got a text saying the drug was out of stock. Four days later, I still hadn't heard any else, so I tried to call the pharmacy. First, I had to jump though robo hoops. The first robot said that they had no prescription for me at all. The second robot offered me the option of talking to someone in the pharmacy and transferred the call. It rang for five minutes, then someone picked up and put the call right back on hold. This happened four times, for a total of 20 minutes or so. Then I call Walgreen customer service. The person who answered the phone didn't know how to help me, so transferred me to the online pharmacy, who also couldn't help me but offered to connect me to Marine Drive pharmacy's voice mail. "They usually check it once a day," she said. I've just left a message. I have no great hope of ever hearing from anyone. I know this is a first world problem, but it just infuriates me. I'm not a big "call and waste people's time" kind of person. I do everything I can to avoid the call. But darn it, when I have to call, I really don't appreciate being hung up on four times in a row. I am almost old enough to have been a Walgreen's customer since 1901. But you know what? I won't be chump--sorry, customer--any more. read more

Pharmacy took a waiting prescription, then closed the doors on me, leaving me without the prescription. Never been at a Walgreens like this one ... Spent 75 wonderful minutes waiting here And, no restrooms read more

Unlike most Walgreen's store is like a Shotgun Shack, crowded & chaotic ! Needed a 2nd shingles shot, waited forever. Rx system, was down & they are required to book 70 vaccines a day ! My on-line food order wasn't there at all. Pharmacists were great, staff average. read more

The pharmacist who administered the 2nd Pfizer booster today couldn't have been better! She was professional and super nice as well. Thank you! read more

After buying few item I ask them if I can use a bathroom, they told me sorry no public restrooms available, really I never heard that before ..... read more

Walgreens - Horrible Store Will Not Let You Use the bathroom!!!!! - Drugstores Near Me - Chicago, Illinois

Terrible customer experience and lazy staff especially the manger. Was looking for an item online and the website told me they have it in store...count 9. So i drove to the other side of town to find it. Not on shelf. Asked a guy who work their, he said ask the lady cashier so I stood in the big line waiting for her to check out the big line ahead of me... when my turn came she called the manger to help me (she was helpful actually).... he came over, said they don't have it, showed him the count on the web , he scanned, the scanner said you have 9 of them.... did he go to check, no... unapologetically he said the computer is wrong. The one time I actually ask for help from the Walgreens staff, they let me down. read more

Worst and I mean worst customer service ever at a pharmacy. Technician Nancy, has not been trained in customer service. Combative, condescending and dismissive. People are here for help and spending thousands of dollars; our illnesses keep you employed. Show some compassion and empathy or get another job! read more

If I had to just rate the efficiency of this Walgreens, I'd give it a 1.5. That's generous. However, I really like the pharmacy staff here, so they bump up my rating a bit. But let me reiterate: the service here is incredibly slow. There's always 1000 people picking up prescriptions at all times of the day so prepare to just stand around and wait. There's usually only one pharm tech and one pharmacist working, which slows down the process even more. Yes, they're nice, but there's only two of them. Yikes. There's no self-checkout, even though this location was recently remodeled. Same issue with the front staff. Checkout is unbelievably slow. Every time I've been here (early, mid-afternoon, early evening, late night) it's insanely slow. However, they have a pretty decent grocery section with a good selection of fresh items. The pharmacy team is nice and they look out for you, so that bumps up the rating. They always have scripts in stock and they are good about calling your doctor when you have a problem with your auto-refill. read more

I love Walgreens especially this one or every Walgreens to be exact they have steals and deals on almost everything except food and I have always loved their pharmacy u might have to pay copays for medicine but that's ok and their pharmacies r linked with one another so if u go to a different one ur all good read more

Slow. Slow. Slow. Desperately needs a self-checkout lane. Granted it may just be chance that there is always a long line, and always the same cashier going on and on to every customer about the importance of a Walgreens card, but I finally had enough. I used to stop here almost daily as it's close to my house. I go out of my way to avoid it now. That being said, it's pretty much your standard Walgreens when it comes to stock. Just don't expect to pop in and pop out. Doesn't serve alcohol. read more

Never ceases to be stressful. Either the computer is down, they are understaffed and the line is long or the refill is not ready. In every instance, you have to become irritable before the staff will become helpful. The products are overpriced and the store itself struggles to classify as clean. I hope I never have to come back. read more

Walgreens stores don't give me a whole lot of wiggle room when it comes to Yelp reviews. The fact of the matter is that most Walgreens are okay. They're unremarkable in almost every way but are convenient and usually have what you're looking for as long as you're looking for something basic. This branch is no exception. I like it. It's close to my home and I can get the bare basics here. It's not the best pharmacy or convenience store that I've ever been to, but it really doesn't have to be. A-OK. Nothing more, nothing less. read more

What a horrible pharmacy. They either cannot find a way to serve customers or their registers and computers are not working. I said I will be switching to another pharmacy and the employee said "I don't blame you ". Employees don't even seem happy working there. I have moved on to another pharmacy and am getting incredible customer service. read more

This used to be a freestanding Walgreens, but it looks like they made a deal with Weiss Memorial hospital, when Weiss built their new professional building extension on the north side of the hospital. Walgreens now has a space on the first floor of the extension, equal to or bigger than the old space they had. By definition, the space is newer than the old building, bigger than it seems from the outside, and well-stocked with a broad group of diverse products. read more

This store doesn't even deserve 1 star. I tried getting my prescription which was definitely due for refill and they told me to go to a different store. I literally tried filling this script that I need for seizures and they just stopped. They said that my 'doctor didn't have a refill,' but I saw my doctor today and that is an absolute lie. I ended up having a seizure that almost cost me my life. I have gone to many pharmacies in the city of Chicago but I have NEVER had such a horrible experience. I was foaming from the mouth apparently. I needed to go to the emergency room. This is a terrible place to try to get your medications read more

I usually have a good experience with this pharmacy, not so today. I went in at 2:00 p.m. And dropped off my prescription the tech told me it would be 15 minutes, said I would wait, after 40 minutes of waiting the same tech told me to get back in line and wait, "it wouldn't be fair to the people who just arrived in line if I received my prescription if I wasn't in line" please tell me how it's fair for ME to wait 40 minutes and you want ME to get back in line to get my medicine? Sorry younger person you are wrong, when a prescription is ready they call your name on the PA, you pay, then you leave. The people waiting in line who are dropping off their prescriptions will have to wait just like I did. I walked out without my medicine, I will go to cvs instead. Do you even know the meaning of fair? I'm questioning your ability to handle drugs in general. Hire better help. read more

This Walgreens has yet to provide a "wow" or even satisfactory experience to be honest. When I visit (which is often, since I live about 700 feet from their front door) I feel like I'm on the corner of "Mundane and maybe-you'll-get-your-prescription-today" instead of the corner of "Happy and Healthy." The staff is generally less than upbeat, except for the woman that works in cosmetics. But my experience at the pharmacy department today and yesterday is my reason for finally writing. Yesterday while attempting to pick up my prescription, I alerted the pharmacy technician that it was likely my prescription insurance was outdated and needed to be updated (new roll out on Jan 1 this year). She disagreed and then quoted me $200 for an inhaler. I noted that my physician said that may happen, and in which case asked the pharmacy to call her. The pharmacy technician said they would send a fax. After a couple of hours of not hearing anything, I called my physician's office to alert them that there may be a fax. They let me know they would follow up with Walgreens. Three hours later, I called Walgreens to inquire about the status of the inhaler, and the same pharmacy technician offered no other information than, "your doctor hasn't responded." So, I asked her if she, or someone in the pharmacy, could call the doctor's office to explain the situation. She replied, "Okay." This morning, I checked my current prescription insurance information on my Walgreens account online, and to my expectation, it had yet to be updated. So, I updated the information, quoted the original inhaler on my prescription insurance provider's website, and it came out to $75. After this, I went back to Walgreens and explained the situation to the same pharmacy technician, again. She remembered me and disagreed that my insurance information needed to be updated, but she did offer to re quote the inhaler. To her surprise, it came in at $75 this time. I reiterated that it was likely because I updated the information myself in my account on the Walgreens website. She said that it would be about 15 minutes to get the inhaler ready. So, I agreed to wait in the store. After 20 minutes, I approached the pharmacy counter for the 4th time in two days, and was lucky enough to become noticed by the General Manager, who asked for my name and assured me he would prepare the medication for me. At that time, the (same) pharmacy technician called me to the counter to inform me that they didn't have the inhaler on my prescription in stock. My options were to wait for them to order it, or pick it up from another store. (The General Manager did offer to pick it up for me, but at this point I just wanted to take my medication at the earliest possible time, since I had been prescribed more than 24 hours ago.) The pharmacy technician did finally apologize for the inconvenience of waiting for an item that wasn't in stock. I support Walgreens because my uncle is a Regional Manager and has worked for Walgreens for almost 20 years. I know they pride themselves on doing better and I hope this store can find their bearings. read more

Its close to the crib, it has a chase atm, and its pretty much self serve. I will say that I've seen a manager walk away from an argument between a customer and a employee..."he was like, I'm outta here" hahaha and just avoid the older white lady cashier with red hair. I rather watch grass grow then to deal wih her. read more

Had a bad experience here tonight. went and bought ice cream, was hoping for some quarters when I got cash back, I asked the over weight white haired mid 40's white man named Steve for 3.50 in quarters out of my 5.00 cash back. He said 2.00 is the best he could do. As this store closes in an hour or so and they have over 15 dollars in quarters right there I pressed and expressed I need to do laundry and I need just a 1.50 more, he said "im offering you 2 and that's it.". I pointed out that It was near closing and still 2 is all he could do. I could see this from an unorganized mom and pop shop but really? Walgreens doesn't have 1.50 in quarters, smh at this rude unorganized mess of a person working at Walgreens tryna horde all the quarters for no reason. Inconvenience from a convenient store, I'm not returning. read more

The pharmacy team at Walgreens at this location has restored my faith in the healthcare system! Their team is just wonderful! Pharmacist Diego went out of his way to get something from the other side of town that I needed for a prescription and Dalia was incredibly nice, considerate and helpful! Amazing! read more

The pharmacy staff is the best. They know their customers and are always helpful. Tonight Shaina spent time finding a coupon for a prescription that costs $25 a month and is now $10. She input it so it will last a year. Norman is also really great. read more

Absolute Hell hole. Whatever you do, don't try to have your prescriptions filled here, unless you have an extra hour to spare, or you want to watch confused people argue with the pharmacist. read more

I have been going to this pharmacy for the last 8 or 9 year's, besides being treated with the utmost respect, the Pharmacy staff has always been able to answer any of my questions, and if they don't have a certain Medicine they gladly will find a pharmacy as close as possible that does, my experience there is always pleasant, and yes sometimes you have to wait in line, if that's the worst thing that happens I'm in good shape! I've never seen or experienced any of the other not so good reviews I'm just saying! read more

This review is mainly for the female cashier with short hair and lots of tattoos. She's the most genuine, friendly employee of any store I've encountered. I live nearby and come in often. She's always enthusiastic and outgoing with every customer, no matter the time. Cant remember her name, but she worked the evening of Tues 03-14. Give that lady a raise! I also have had multiple great experiences with those working in the pharmacy. read more

Aside from the AWESOME pharmacists this is the worst walgreens I've Ever Been to.Very limited selection of food and beauty items which wouldn't be so bad if they rotated products once in a while read more