This place has its flaws. The place overall is not poorly organized and the prices are okay but I did have some issues with this place. I was once in the drive-thru for 15-20 minutes, probably the longest I've been in a drive-thru. Some of the employees are really nice, others act like they're having a bad day. Then the prescription system shut down all of a sudden one time and I couldn't get my meds for a week and the pharmacy closed temporarily another time. There's also many times I go to get my prescription but 9 out of 10 times, they tell me it'll be ready in a couple hours, and I get annoyed because I wasted my time. If you need to buy things that are non-prescription related, just go to the ACME down the street read more

this store is nice and I have never felt uncomfortable going in until this women who has recently stsrted about a month ago I started seeing her. she's there almost every day. she and I have a great interaction the first day I met her but then suddenly I dont know what happened but she became a nasty grouch of a person to me. I actually asked to have another cashier take care of me to avoid her. I don't know her name but she's an older women African American maybe in her late 40s. sshes got a BAD attitude and made a smart commant to me about something. the last time I saw her which brought me to wright a complaint. this isn't how cashiers should ever treat customers. I've never been nervous to deal with a cashier before this women. read more

I m in Chestertown this weekend and this is not my regular Walgreens I go to. This is an upscale Walgreens. So here's the deal I love this Walgreens because it has a beauty consultant . Where I live the Walgreens do not have beauty consultants. So you spend $25.00 in the beauty department you get this awesome FREE beauty enthusiast bag. The bottom line is if your Walgreens DOESN'T have a beauty consultant your not getting free sample bags. Onto the the beauty consultant in Chestertown she was a little snarky , however, I put up with this snark, because I wanted the sample bag! She made mention to "coupon fraud" and how she attended classes on this when she saw I was going to be using coupons in the store. (ok am I a criminal now?). I completely understand If I don't satisfy the terms and conditions for redemption of a coupon, so be it , and I'm fine with it. She personally had come over while I was shopping and said, " if your using coupons they may not work." What is this tit for tat? I'm not understanding your point with your deal with me using coupons? Earlier that day I was in the pharmacy and this dept rocks! I had to get compression stockings for a client and they go out of their way to help. Chester River pharmacy closes at 2 p.m. on Saturday and is closed on Sunday, with Heron Point being so close, I don't understand Chester Rivers hours, so I give my business to this Walgreens, on Washington Ave, and from the looks of it so does Heron Point. 1 star removal secondary to "coupon fraud" mention and I'm still confused. I am not a criminal perhaps they ran a special on "coupon fraud" at this store and the beauty consultant is taking it out on me. Your implication that I would commit fraud was insulting. FWIW read more

Walgreens - Free sample bag! Call your local Walgreens and make sure they have beauty consultants so you can get your bag when you spend $25.00 - Drugstores Near Me - Chestertown, Maryland

Just rec'd my message from Walgreen's the my Colonoscopy Prep is ready to pick up.....about 72 hours later than I needed it. That cost me a day at least...have to now 'try again" at getting a good read, man. They have a good beauty department and photo shop, but not pharmacy. May explain all of the cars from WVa and PA out in the parking lot....part of the 'opiod epidemic"?...perhaps. Rock Hall is way better! read more

Scheduled a flu shot on the web site as I was advised to when I had stopped in. Arrived 15 minutes earlier with forms completed as I was instructed. Waited over an hour after my appointment in a filthy fly infested waiting area. Just grand! read more

Pharmacy is a dysfunctional mess and has been for some time. Plenty of clerks running around back there, but terrible service at the counter. Mostly they don't care about their customers or giving any kind of service without a negative attitude. And no satisfaction talking to a 'supervisor'. The person claimed to be the pharmacist but was most unhelpful (and appeared to be a child in manner and appearance). There were house flys in the pharmacy waiting area. Where did THEY come from? Avoid giving them business if you can. There is one independent pharmacy in Chestertown and another Walgreens in Rockhall. read more

Customer service in store I'd say relatively helpful however when needing assistance over the phone the wait time to get a hold of an employee is unbelievably long...30 minutes!? read more

First vaccine shot at M and T stadium in Baltimore, 2 hours start to finish and they processed thousands of people. Second shot at the Walgreens in Chestertown, 2 hours 45 minutes to process about 20 people. It was a complete cluster. Warning everyone I know not to go there!!!! Total mess. read more

Be sure to allow extra time if you shop at this Walgreen's. Ever since it became one of only two pharmacies for the entire Chestertown area the service has become unbearably bad. The employees do not understand their own company's policies, and the employees are not interested in solving problems. Yesterday I had two problems with this Walgreen's. I went to pick up a prescription. There were plenty of employees behind the counter, but only one person was being helped at a time and the employee serving that line kept mysteriously disappearing. When it finally was my turn the employee serving me said that there was a problem with my GOODRX coupon. I said at least three times that there was a toll-free number on the coupon to call for problems. The employee refused to call the number and charged me $2 more than the coupon price. I was too sick and in too much pain to argue. I later called GOOD RX, and they fixed the problem. This store is a 40-mile round trip for me, so I don't know when I'll be able to get my refund. The second problem arose when I tried to exchange a container of THERAWORX foam. When I had purchased it on Sunday the clerk dropped it as she was putting it in the bag. She said not to worry it would be fine. The thing leaked all over the place. I took another one (everything the same as the original) to the counter with the one to exchange. I had bought the original one with a coupon and paid $16.49 for it. The clerk charged me the full price of the product -- $20.95 and would not listen to reason or solve the problem. I understand that if I were asking for a REFUND the amount would be $16.49. But I was doing a 100 percent exchange -- you would think there would be no difference in price. I took the defective can and left. I later called Walgreen's Customer Service. The woman who helped me was clearly appalled -- she could not understand why the problem wasn't solved at the store. She thought it was very clear that an exact exchange is made at the price paid for the original. She said that is Walgreen's policy, and the employee (who passed herself off as a Manager) clearly was wrong. The Customer Service agent put 20,000 points ($20) on my Walgreen's card. The Walgreen's in Middletown, Delaware is about equidistant for me. They are bright and friendly there. Guess where I am going to go from now on?!?!?! read more

The Chestertown store is now closed for two days and the central operator connected me twice and kept me on hold for an entire hour to be disconnected. Should have The courtesy to refer you to another pharmacy and provide up to date information read more

The Pharmacy provides horrible customer service. There is absolutely not one once of caring or empathy what so ever. The sad part is, the customer,ie: patient, is caught in the middle of the complete incompetence. I am absolutely disgusted. read more

This walgreens pharmacy is incompetent to a point of being dangerous. One time i gave them a copy of my prescription, they looked at it, told me they didnt know what it was so they couldnt fill it, and then refused to give it back so i could bring it to a different pharmacy to have it filled. Theyve taken a month to fill my prescriptions before, and then sometimes they delete my refill requests without ever filling them. They also literally dont know how their own policies. They told me they couldnt transfer my prescriptions to another walgreens, (prescriptions that they literally had because the other walgreens transferred them to this walgreens!?) only for me to call the other walgreens and have them transferred by the other walgreens. Theyve also told me i need to call my doctor for a brand new prescription for some of my meds when ive had 2+ refills remaining, i guess just because they hate doing the bare minimum of their jobs??? The rest of the store is just a normal drugstore tho, like everyone outside of the pharmacy is nice and knows what they're doing. So like, i guess if you just want some tylenol or something this is a fine place to go. read more

Good selection of products, in a clean environment. A bit pricier than some other options.

This is my favorite Rite Aid in the area. They have pink bubblegum, like u know the bazooka kind, I'm being serious. The one cashier resembled a tortoise. Which I liked, jk. Oh I bought a lighter they also have my fav popcorn. I bought shampoo. It tasted good. If I had the money I would shop here everyday? read more

Blonde woman at pharmacy was extremely rude. Purposefully ignored me for around 20 minutes, was impatient, abrupt, and ultimately refused to take my prescription because of an error she made up. I tried explaining to her that I'd had the error before and it was a mistake, I'd always ended up getting my medication anyways, and she very rudely kept repeating "I can't do anything. I can't do anything. I can't do anything". I've had many problems before with this pharmacy, unlike any other Walgreens I've been to. read more

I know they're a busy store but when you call in you can be on hold forever. So far now I've been on hold for 15 mins. I've been told there is 1 caller ahead of me for all that time. The store is clean and well stocked. Also when you go to pick up your prescriptions there is usually a large line. It seems like they don't have enough help back at the prescription area. read more

This is an outstanding store, the employees are very committed to customer service. I like the variety of choices of merchandise and also the food items. Only one employee has no personality needed for customer interaction- Brooke. She always acts like it is an inconvenience to help and repeatedly screws up my purchases. Otherwise ALL the managers and employees are terrific. read more