This place has its flaws. The place overall is not poorly organized and the prices are okay but I…read moredid have some issues with this place. I was once in the drive-thru for 15-20 minutes, probably the longest I've been in a drive-thru. Some of the employees are really nice, others act like they're having a bad day. Then the prescription system shut down all of a sudden one time and I couldn't get my meds for a week and the pharmacy closed temporarily another time. There's also many times I go to get my prescription but 9 out of 10 times, they tell me it'll be ready in a couple hours, and I get annoyed because I wasted my time. If you need to buy things that are non-prescription related, just go to the ACME down the street

this store is nice and I have never felt uncomfortable going in until this women who has recently…read morestsrted about a month ago I started seeing her. she's there almost every day. she and I have a great interaction the first day I met her but then suddenly I dont know what happened but she became a nasty grouch of a person to me. I actually asked to have another cashier take care of me to avoid her. I don't know her name but she's an older women African American maybe in her late 40s. sshes got a BAD attitude and made a smart commant to me about something. the last time I saw her which brought me to wright a complaint. this isn't how cashiers should ever treat customers. I've never been nervous to deal with a cashier before this women.

I was with a larger company well known in Chester was treated with total disrespect. Came through…read morethe drive in did not have prescription ready came back 20 minutes later was told still not ready went through drive through 2 more times and the young lady seemed mad that I did not leave. She was rude. I have never experienced this with Edwards and they deliver. I appreciate if there is an issue a call so you don't wait with no need. Respectful and excellent service.

I can not say enough about how wonderful the staff and service is at Edwards! We had a last minute…read moreprescription that was called in right before the holiday . Edwards had this ready and waiting for us alleviating a lot of stress! Great service! Thank you

I love this store. The people who work there treat you as if you're the most important person on…read morethe planet. They go to the ends of the earth to help you find things and if they don't carry the product, they'll search on their phones for the place that does have it. Now that's a full service store.

This store has been recently renovated and looks great. The store is roomy and clean. The only…read moredetail that needed improvement was the keypad on the self serve kiosk where you print coupons. The employees are cheerful and helpful.

Rudeness. Sat on hold for 12 minutes at 8pm on a Tuesday night to ask questions in regard to RX…read moresent from another pharmacy earlier today to be told they never received it and then when asking questions in regard to refill and back orders, she basically didn't care to continue discussing and had to "let me go because there were other calls ringing through." I find it odd at 8:00 at night their phones are that slammed. If they are, maybe have more than one person in the pharmacy working.

They do everything possible to avoid dealing with customers. I needed to speak with the pharmacist…read moreabout a major issue I had with my prescription. I called on a Friday at 4:30 PM and was on hold for over 45 minutes before I was hung up on. I finally got through to a pharmacy staff member at 5:45 PM who told me they were about to close and she couldn't help me so I needed to call at 9 AM the following morning. I tried calling from 9:30 to 11:30 the next morning only to receive a pre-recorded message saying the pharmacy is closed. When I go to their website to check on my prescription status, more often than not, the site says their system is temporarily down. This Walgreens- along with certain others - had completely inefficient and uncaring staff. Do yourself a big favor and GO TO ANY PHARMACY BESIDES THIS ONE.

Received a text this morning that my photo book was ready for pick up. I showed up four hours…read morelater only to see that it's not even been printed. There was no apology not even from the manager the sale staff was rude. And I wish I could say it was the first time I've had this experience with photo at Ken Island but it's not I can say it will be the last. Never using Walgreens again at any location.

Absolutely horrible service at the pharmacy. I had an appointment for a vaccination. They don't…read moretake VA insurance. They didn't give me paperwork to fill out until twenty minutes later (-and it was the same info I had already filled online). I didn't get my shot about 40 minutes past my appointment. I also was not told to wait 15 minutes after my shot, like every other place, I've been to.

Thus concerns the MINUTE CLINIC only. The doctor was…read moreexcellent, thorough, and exact in explaining the issues.In addition to diagnosing my immediate concerns she checked a numbe,of other things, BP, hearing, eyes etc/. Just excrement/

Prompt Service @Pharmacy! I visited the pharmacy @Dupont…read moreCircle. It was mid-afternoon, the line moved quickly. Got my prescription promptly-it was ready. Courteous Customer Service.

Your standard CVS experience. Easy in and out. They actually have an employee dedicated to…read morewatching the self checkout here, so they must have lp problems.

It's a CVS. In this part of town it's convenient and a little cheaper than hotel beverages (why I…read morewent). Clean and well stocked, no complaints... for a CVS or convenience store.

This has got to be the worst Walgreens I've been to. I almost passed it to begin with the way my…read moregps was set up but it's on a corner. It looked dingy and I even saw a roach on the floor. There was only one cashier on a Sunday morning which was dreadful because of the line. He was friendly enough. I found what I needed so no complaints there and even the guard was doing his own thing walking outside then coming in to sit looking at his phone. Weird vibe. Should I come into town again, I won't come here.

Worst Walgreens location I've ever been to. This place is a literal dump. Super dirty, shelves…read moreempty. I went to the pharmacist counter with some cough drops, COVID-19 tests, and other remedies to buy, and tried to buy some Sudafed. The pharmacist told me I couldn't buy any of the non-pharmacy stuff there and had to buy it up front. Okay? Odd. When trying to buy the Sudafed their system went down when processing my DL. I asked if he could try it again and he said no. I left feeling very defeated because I was sick, in an unfamiliar city, and no other pharmacies nearby were open yet. I had already taken a Lyft to get here. I decided to go back inside to the pharmacist and asked where the nearest pharmacy was. The same pharmacist told me there was one at the university of Maryland, but it wasn't open to the public. !?! THANKS. During that time another very nice pharmacist had come in, took pity on me, and offered to try processing my DL again so I could get the Sudafed. This time it worked and I was incredibly grateful for her kindness. Finally, to top it all off, I bought a sealed bag of cough drops here and when I got back to my hotel, I opened it to find that some of the sealed cough drops actually had no cough drops in the packets. I basically bought a bag of empty cough drop packets. FML. Baltimore, you did me dirty this trip!!

Walgreens, 50 Massachusetts Ave NE - This Walgreens branch is an excellent example of a practical…read morecity store. I always found everything I needed here, from food to toiletries and medications. The shop is clean, well organized, and the staff appear friendly and professional. A big advantage is its location near the station, making it easy to stop by quickly and take care of everything without losing time.

On the bottom level of Walgreens, this location gets a bad rap, but I appreciate it. It's spacious…read morewith all the necessities, including grab-n-go food. There's even a FedEx kiosk inside!