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    Citizens Pharmacy Services

    5.0 (4 reviews)
    Closed 9:00 am - 5:30 pm

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    4 years ago

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    CVS Pharmacy

    CVS Pharmacy

    1.6
    (10 reviews)

    This CVS has all the usual items and the store seems a little bigger than most with lots of space…read moreand wide aisles so you won't be crowded. I didn't use the pharmacy so can't comment on that, just stopped to get a couple snacks and everything was fine. Self check out was easy and there's plenty of parking. I'd stop here again if I was in the area and needed something.

    Abysmal customer service…read more We have been customers for many years, but over the past several months there has been a marked decline. They almost never answer the phone. We've experienced wait times of over an hour before giving up. And it's not isolated incidents, it's over and over again. Sometimes they even pick up and hang up on you. Out of the last few dozen times we have needed to call we have been able to reach them the first try ONE TIME. Most of the time it takes multiple attempts with wait times over 30 minutes, not uncommon to wait 60+ minutes. When they do pick up they're almost always harried, confused, or more often than not, just outright rude. They routinely place orders on hold without explanation or contact with the customer when they get busy. They cancel orders without explanation, fail to recognize quantity or other exceptions filed with insurance, and sometimes flag thing as not covered only to reverse themselves a few days later out of nowhere. And they're almost equally useless inside, with long waits and no information. The drive through speaker was broken for a while and they just rolled with it. I don't know if this location is understaffed or what, but they need to get their act together or they're going to lose most of their customers at this rate. Wake. Up.

    Medline Industries

    Medline Industries

    5.0
    (2 reviews)

    Because Susan my order taker verifies everything's perfect and correct product location and my…read morepayment to keep me in the specific products I need to make my life cohesive ;so I can maintain sustain ,and retain ,a good element of a quality life. And Mr Michael Hillard a supervisor came on the line honored a special price that I seen online when it wasn't in their system correctly so always check and make the time to call in I saved $18.50 just on the product and they gave me free shipping they honored the anything over $50 free shipping rule in the ad that I showed them all I had to do is email it to him he put me on hold for four physical minutes, came right back on one of the most cordial people on planet Earth!!!! Trust me when you need medical supplies there's no other place to go the Medline!!!! Because it's Medline or no place else when you want to be healed!!!!..... So, goNOW!!!! to shop with Medlineathome.medline.com you're really be glad you did James Ryan, "The US Singing Marine."© Sm-Tm.2024-2025. President, and CEO, of RDI records, and 5:44 Productions ©Rtm.2004-2025. ALL rights reserved.

    Medline is the best!!!…read more I needed some surgery on my ankle back on the 11th, insurance issues pushed it to the 18th. So we tried to order the knee walker I would need through a different vendor on the 13th. A lot of back and forth with other vendor, Apria,(did a review) and we get to Monday this week. So on Monday 25 we looked online for another vendor. We found Medline and placed it with them after giving insurance information. So now I have 2 orders for the same thing. I wanted to see which one would come first. I decided to call both on Wednesday 27th to get an update. Apria this time gave me different info saying it was back ordered, first time they ever they said it was back ordered. I called Medline and the rep said it was with billing and once cleared they would call me. Ok another waiting game. To my surprise I get a call from Medline later that saying it was being shipped. It should be here by Friday. To my horror as I am working down stairs the dog starts to flip out. "Ding dong", the doorbell goes, who could that be? The wife gets up to see and it my equipment? WTH, they said Friday not Thursday. Ok this is good. So I call Apria back to cancel the order, the rep says they have it ready to go, I tell her I was supposed to get a call when ready. She then says she needs to call the local office to confirm. Why do you need to call if it is ready to go I ask, she needed to make sure it is there. Don't bother I say as I don't need it from you anymore. 12 workdays for Apria and 4 for Medline. I know not all offices are the same as it came the office in my area, DC metro area, but I would tip my hat if I wore one.

    Citizens Pharmacy Services - medicalsupplies - Updated July 2026

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