I'm new at Lyons pharmacy I want to thank all of you there been 2 months with no medicine at a…read morepharmacy rite down the rd almost ruined my mental health so a big thank you from Rhett McKay why I didn't switch 6 months ago I could have saved a ton of anguish

My wife and I have had a terrible time with the dysfunctional CVS in HdG after transferring from…read morethe Little Italy CVS. Walked down the street street to Lyons and Kenny the Pharmacist took care of the paperwork to effect a transfer. There was another woman there doing the same thing! This place is Old School; he personally calls to follow upon with Rx questions. I think CVS will keep this Mom and Pop place in business!

I used to live in Maryland Havre de Grace and go here all the time. I still go here all the time…read morefor a hour drive worth it lol. The donuts are amazing. Fruit is great! The service is nice. LOVE IT!

It's walking distance from my house so I go when forced but it smells awful when you walk in…read more Someone should shampoo the carpet in the entry way. Staff is nice but I only go out of convenience.

This CVS has all the usual items and the store seems a little bigger than most with lots of space…read moreand wide aisles so you won't be crowded. I didn't use the pharmacy so can't comment on that, just stopped to get a couple snacks and everything was fine. Self check out was easy and there's plenty of parking. I'd stop here again if I was in the area and needed something.

Abysmal customer service…read more We have been customers for many years, but over the past several months there has been a marked decline. They almost never answer the phone. We've experienced wait times of over an hour before giving up. And it's not isolated incidents, it's over and over again. Sometimes they even pick up and hang up on you. Out of the last few dozen times we have needed to call we have been able to reach them the first try ONE TIME. Most of the time it takes multiple attempts with wait times over 30 minutes, not uncommon to wait 60+ minutes. When they do pick up they're almost always harried, confused, or more often than not, just outright rude. They routinely place orders on hold without explanation or contact with the customer when they get busy. They cancel orders without explanation, fail to recognize quantity or other exceptions filed with insurance, and sometimes flag thing as not covered only to reverse themselves a few days later out of nowhere. And they're almost equally useless inside, with long waits and no information. The drive through speaker was broken for a while and they just rolled with it. I don't know if this location is understaffed or what, but they need to get their act together or they're going to lose most of their customers at this rate. Wake. Up.

The worst customer service from a younger generation. I had to get a manager. Shame on them for…read morecontinuing to get away with the way they treat their customers. Thank you Benjamin my generation for helping me!!!

Posted on Walgreens OMG, Ironic your splash page touts "Save time...". I get emails and txt…read moremessages from you (your computers) telling me there is an insurance problem. So I CALL YOU... I had to listen to unnecessary announcements like "Just so you know..." I have been in the que with 2 callers ahead of me for 20 minutes now. I have heard your "We're sorry, there are 2 callers ahead of you" I must have heard "We're sorry" 30 times now. I don't t your SORRY. I want you to staff up or put a call back feature, so you don't eat up so much of my personal time trying to fix your problems... Oh, that's great, it just hung up on me I gotta start using the local Shoprite Kleins. They are cheaper and MUCH MUCH better staffed. U guys are losing sooo much business, I'm sure. This is SO UNECESSARY, so you can save on labor costs. Those poor employees. I'd drive there in 10 minutes, but then I must face THE LINE AT THE DRIVE UP WINDOW and/or INSIDE THE STORE. It is SO HARD doing business with Walgreens.. Going to Google and Yelp now, while I am WAITING... I know... you're sorry.

Drive up pick up today was so fast. They were standing outside in the parking area waiting for me…read more Maybe the app tells them I'm there when really I'm on the way. Either way, it was quick and I was happy I didn't have to wait.

Always clean and being stocked with everyday items when Walmart down the road doesn't. Plenty of…read morestaff around to help when needed. I love walking through the skin care isles

If I could give them one half star that would be generous, 56 minutes on hold for a 1 (one) minute…read morequestion and answer! I'm sorry but you have 3 callers before you. That for 56 minutes, were sorry but all of our csr are helping? other people. Give me a break.... terminal ignore it is! YELP must keep with the times, half stars are a must! Please people come on we can do better than this. A DM should hear about this!

All people who work there with the exception of one guy, have deplorable customer service skills…read more They intentionally ignore customers and don't seem to give a damn about a customer's time. This has been a repeated experience over and over again. They seriously need training in customer service and an attitude adjustment because it's disgustingly bad.