The worst. Slow service, broken fridge/freezers. Melted ice cream on three recent occasions, even when the price is much higher than shoprite. High prices. I would never get a prescription there. I only go there when I need snacks or quick first aid. Even then, they never seem to have what you need. When they do, it is %30 more than Target. read more

Absolute WORST pharmacy I've ever dealt with. Do not get your prescriptions filled here unless you want to wait far longer than any reasonable human has the patience to withstand. Good luck calling them, too, as they'll keep you on hold for an hour just to randomly hang up. I actually created an account for the sole purpose of leaving this review. Absolutely shameful service. read more

The worst pharmacy ever! They leave you on hold, they do not contact you if your medication is back ordered and/or if it comes in.

And it just keeps getting WORSE if that's even possible! 14 people now standing in line to pick up prescriptions while One pharmacist takes customers and everyone else who works here is hiding behind the cabinets in the back. WHAT ARE YOU PEOPLE DOING!!!??? For all that is holy GET IT TOGETHER!!!!! read more

A flash. Then a bang. I wake to pandemonium. Its bright and seems sterile, but somehow unclean at the same time. Items strewn on the floor. Empty aisles with disoriented people trying, helplessly, to come back into focus. Cries for help unanswered; things are bleak and barren. There's no one here to lead us. "The ground shakes... Drums. Drums in the deep. We cannot get out. A Shadow moves in the dark... We cannot get out... They are [NOT] coming." I literally wanted to buy vitamin C. Worst experience ever. read more

Terrible staff and manager. I had a very serious incident with a cashier and the manager couldn't care less. She never followed up with me and didn't even have the decency to apologize read more

Bad management. Pharmacy closed weekends. Reduced hours. Give me a break. I don't care what's open on weekends,just have the pharmacy open. Even as a kid, drug stores were open weekends. People need their medicines. read more

Starting to scalp customers with 20% markups over the advertised prices! Adding insult to injury, their most recent store manager was nasty and aggressive. Stay away & buy on line from reputable drugstores. read more

cluelessly unorganized, rude. expect absolutely no help. crews n the manager here are clueless. they got no ideas if any FedEx packages are received or dropped off. I need 3 visits to this branch of Walgreens to receive a fedEX package. even then, I had to have a FedEx customer service on the phone with the manager there to get my package. they told me and claimed that the package was never there but I myself found it in the back of a storage room there. WTH, trying to steal? totally unacceptable. read more

So disappointing to have such irresponsible/rude workers here. Rating this a big /huge 0 !! The pharmacy team is so lazy and rude, Send someone pick up a prescription they did not care to make one phone call to the doctor as the prescription should've been covered under insurance, its easier to charge people fees they don't need to pay. read more

Worst service ever always a line at cashiers. I do my best to avoid this store. Staff have no motivation and move at a snails pace!

I think it is time for another chain to take over this business. It's in a convenient location but the pharmacy has major problems. One of my prescriptions they have not had for 3 months. They send me to another Walgreens a few miles away each time. This time, I found out that they just transferred the entire prescription to the other store. This was without my asking and I still don't know why they never have this. Today the pharmacy is closed altogether. This time it is because of a lack of pharmacist. They have a sign out saying to go to another store. There used to be a Rite Aid in Chappaqua but when Walgreens bought most of Rite Aid, they closed up the existing Rite Aid location (which is now vacant) and this store took on their business as well. You would think with double the clientele, the store would do better but evidently not. Unless they make major improvements, it is time to move on to another pharmacy. read more

Horrific experience with Manager of this store Thursday evening. Frequently make purchases here but never ever again!!!! Had bought 2 dozen roses. When got home & put into vases, all the petals fell off Went back to store next day w receipt & Mgr said out of luck!!! Even though it's not posted anywhere & isn't in writing anywhere from corporate/ she said tough nothing they can do This Mgr didn't even ask her direct report or contact headquarters This store located in small town that I've lived in for 30 yrs. But we have options & I will exercise my option & shop at Rite Aid from now on read more

Why does the woman with the blonde/brown curly hair working in the pharmacy have such a bad attitude? It's ridiculous that she is working in customer service. She has a terrible tone of voice and no care for customers. read more

Staff appears confused and unprepared to receive paying customers. They'd rather pretend to stock shelves

I'd give the pharmacy here a 0 out of five stars if possible. I write this while waiting in line for the third time today to pick up a prescription. It is without fail that EVERY time I have a prescription to be filled by this pharmacy there is an issue. Typical wait time is 30 mins to find out I have to go to CVS in Mt Kisco. Never, I repeat Never, use the pharmacy here. Whoever is the manager at this location is a complete and utter dunce. read more

After coming here (because the Walgreen's in Thornton said they didn't have my RX in stock) the pharmacist at this store refused to fill my prescription, claiming they did not have it in stock--even though the pharmacist on the phone said they did. My husband had to make a stink and told them he refused to leave until they filled at least a smaller emergency order (which my insurance approved). Magically, the pharmacist was able to fill the entire original prescription but not until my husband made a fuss. They had it on stock the entire time! Do they not realize that they are dealing with people's lives? read more

If you're looking for skilled support in the photo department, or in any other part of the store, ask for Carlos, the outstanding manager of Walgreens on King St. in Chappaqua. He assisted me w adjustments to my collage photos for my business and applied the discount coupon w ease. I return to this particular Walgreens time after time because the entire store is set up in an inviting way. The staff is knowledgeable & helpful, especially due to its exemplary manager, Carlos. read more

The pharmacy counter is empty- At All Times. No employees stand at the counter ever. You are lucky if they come out from the back to notice you. If they do realize you are standing there, it still takes another few minutes to find your prescription. I Do Not Recommend coming here . Especially with children who need antibiotics, etc. This type of service, where you stand around waiting to be noticed for service is new to me. So my suggestion, Go elsewhere. ANY elsewhere. read more

I'm not entirely sure how this store is filled entirely with rude employees but they managed to do it. The woman at the register was truly so rude. My friend was getting motion sickness so we asked if she had any plastic bags or anything and she was so rude about it and made us feel awful for asking. Her name was Barbara West and I hope someone puts her in some customer service classes soon. read more

They merged with Chappaqua rite aid and acquired more customers than they can handle. They think they can treat customers like dirt because they are the only pharmacy in Chappaqua. They are understaffed and there are always very long lines at the pharmacy. One pharmacist told me that they have told corporate it's a problem and asked for authority to hire more people to staff the pharmacy. Chappaqua Walgreens was told that other stores manage lines and they should too. I will take my business to CVS in Thornwood. I am done with Walgreens. I would rather drive 5 minutes extra and be treated with respect than be treated like cattle. I am done with Walgreens!! read more

Great service, fast checkouts. They stock everything I need and thensome. They do have limited food items which is great; better than none at all. Their pharmacy service is superb! I wish other pharmacies were as good. Only small qualms: wish their lighting color was on the warmer versus cooler side and that they were 24 hours but no big deal. read more

I really like it but would have preferred a grocery store. The service has been outstanding. I prefer this store to rite aid but Walgreens does not always have what I am looking for. read more

Much better looking than the local Rite Aid, and they sell a wider variety of tobacco products - something I often find myself needing when I buy my weekly lottery ticket haul. Unfortunately, they do not sell these so I must trek to Rite Aid. Both stores sell playing cards, which is a plus. Pricing is about where it should be. Good beer selection as well as non-alcoholic wine. I thoroughly enjoy perusing their wares after a dinner at Spoon, which is right next door. Overall, good. read more

Extremely clean store with basic grocery items and typical Walgreens selection. Staff is very friendly and will call you by name if you come in regularly. read more