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    Walgreens

    2.4 (14 reviews)
    Open • 7:00 am - 11:00 pm

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    Photo department
    Harrison H.

    It always takes forever for me to sort through these pictures but I have always been a fan of how fast and what good quality Walgreen's photo department has thank you for the help.

    Voicemail with the WRONG hours (2/2)

    **BEWARE** the pharmacy hours were SHORTENED without any notice other than IN-PERSON signs in the stores. The hours online have NOT been updated. The automated voicemail was also stating the wrong hours. They updated it but part of it is still wrong because it says they are open Sunday 1-3pm which is still wrong. My MAIN concern is the fact that people need their medications daily and the company did not effectively notify its consumers in advance of the hour change. This makes it hard to contact the pharmacist and obtain your prescriptions in a timely manner. I asked for a prescription refill which was shown as pending on my Walgreens app and gave me a tentative time for when it would be ready. I waited 2 days but the prescription was never filled. I called the pharmacy 3 days later and the automated message said they were closed but didn't tell me the new hours or offer to connect me to a human being who could help. I was confused b/c I called around 7pm after double checking online, the app, and the voice message Walgreens left me that their hours were 9a-9p on weekdays. I've called in the evening around this time before and they always answered. I come to find out later that their NEW hours are Sun-Fri 9a-6p and CLOSED on Saturdays which they apparently changed about 1 month ago. I work long hours and the change without sending any updated notification (voicemail, email, online, etc.) was HIGHLY inconvenient for me b/c now the pharmacy is closed by the time I get out of work and I can't contact anyone to figure out what is going on with my prescription. Because of my long work hours I am not going in person to the store frequently so I would not have seen the in-person signs. I couldn't get a hold of the pharmacist on the phone to see what the issue was otherwise I could have told my provider to send the script to another pharmacy location. I don't understand why if it's been 1 month, Walgreens wouldn't have notified consumers properly. ESPECIALLY for something as important as medication. Based on this experience, I feel like Walgreens does not really care about its consumers or their health and safety. Apparently this is more of a corporate issue than specific to this Walgreens location. I understand places are short staffed now. I don't expect medications to be filled immediately after I submit for a refill. I don't think it's too much to ask to notify consumers of correct hours of operation so that they can actually call the pharmacist to plan accordingly and not be left several days without medication that they need daily. This is a VERY poor decision made by the higher-ups.

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    1 year ago

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    1 year ago

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    3 years ago

    The staff are always friendly and the store is always very clean and fully stocked. Def. Recommend.

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    I frequently shop at CVS, and for the past few years, I've also had my prescriptions filled through…read moreCVS. When I moved back to the area in August, I transferred my prescriptions to this CVS pharmacy from Boston with no issues. The pharmacists are nice but usually seem stressed out- I think they are quite busy. There is also a large number of pharmacists who I've seen working here- so if you prefer a pharmacy where there is only one or two pharmacists who know you very well, this might not be the place for you. You can fill your prescriptions over the internet or over the phone, which I highly recommend versus dropping off and waiting for it to be filled... I've seen it take up to 20 minutes to fill a prescription. I've never had issues with my medications- I've always gotten the right things at the right time. I think the main reason I stay at CVS is knowing that no matter what location I go to next- for work, or grad school, or whatever- it will be easy to transfer my prescriptions and my prescription history. (Literally, it takes a few clicks of the button if you do it online). I've never used it, but there is also a drive-up pharmacy window for pick-up that seems quite popular. The rest of the store is similar to most CVS stores in the area- a little overpriced but diverse and convenient. If you join the CVS program and get your card scanned whenever you purchase things, you will get excellent deals on products, as well as quarterly Extrabucks (money back that you spend at CVS).

    Very nice pharmacists & cashiers. The cashiers always go above and beyond to hel me navigate. The…read morepharmacists are also super friendly and I love that they text you when your prescription is ready

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