This store was well stocked with a friendly staff person at the register. I went in for some Refresh eye solution. This desert weather will dry your eyes like crazy. Then if it gets windy some people get teary eyed. In any event, this helps refresh (good name for product) your precious eyes and they actually feel relieved after use. Shared parking lot. read more

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I love shopping at this Walgreens mostly because of Mike W, the older gentleman at the front checkout. I left a more detailed review on Google. I find myself hoping Mike will be there whenever I visit so we can exchange kind words and a smile. He is very welcoming, helpful and kind...the epitome of excellent customer service. This store is very clean, well stocked and well merchandised, but it's Mike W that keeps me shopping here time and time again, even though it's not my neighborhood Walgreens store. read more

Horrible experience with the pharmacist. Condescending, rude, defensive and unprofessional service. Run away from this pharmacy. Walgreens is falling apart and the simple idea of providing Value Added Service is long gone at this store. They cannot keep staff and the ones that have stuck around are very rude and inept as is the pharmacist. read more

How disappointing Walgreens. Your pharmacist saw additional people in line at the drive through and you closed the window without servicing us who had been in line well before closing time. You literally shut the window in a patrons face. Then, when we waited to address it with the manager as they walked out, a lady asked what prescriptions we were on breaking any sort of HIPPA regulations set in place. We were also met with rude statements that they had a long day and didn't even get lunch. If that's the case, then Walgreens you're breaking labor laws too. Where is your professionalism? So disappointing! You're only redeeming quality was that the head pharmacist agreed to make the transaction and get the prescriptions. read more

This is the WORST PHARMACY EVER! Stay away! I totally understand that the pharmacy's are short staffed, but..... My physician called in a script for me at 2:30pm today. It took me 50 minutes to talk to someone to verify that it was received. IT WAS NOT FOUND! The last time I had a script called in here, same problem! The same Physician left a Voicemail and NO info found! You have lost my business! read more

Very disrespectful. I made an appointment for an updated Covid shot 3 days in advance. I pre-registered as requested by Walgreens, I showed up 15 minutes ahead of my appointment as requested by Walgreens, and checked-in online when I arrived as requested by Walgreens. 45 minutes later I'm still waiting to be called so I got up and left. That was so completely disrespectful of me and my time. Any/every other pharmacy has my business from now on. read more

The Pharmacy doesn't answer their phones. I was the next caller in line for 45 minutes until the call was spontaneously disconnected. I will take my business somewhere else. read more

I had the hardest time transferring my prescriptions to Walgreens from Safeway. Had to make the change bc insurance. After it was all set up it works REALLY well! I think the pharmacists are even happier than the Safeway employees. BONUS! read more

Came today to print some photos for a gift and their kiosk was down. Bruce who works in the photo department was super helpful and advised I could upload them from my phone and they would print in a few moments. During my wait, he went above and beyond helping other customers to ensure their photos were perfect. I'm sure having equipment you need down is frustrating but he was so patient and helpful He just made my day to see how much pride he took In making sure everyone was helped. read more

These folks couldn't care less about customer service or doing even a reasonable job. It seems that it is ingrained in their culture as a corporate norm. Their incompetence carries over into prescriptions. read more

I'm not sure why this Walgreens doesnt have a better rating. I am in town to see family and had to run in here. It was super clean, staff was friendly and I was in and out in a few moments. Highly recommend! read more

Don't bother using the photo service in this store as it IS NEVER CORRECT. I LIKE TO HAVE THE PHOTOS ON WOOD FRAMES. OVER TIME I HAVE Picked UP 2 with huge bubbles in them 2 with heads cut off. Lost photos every time and yesterday 2 photos not stuck to the wooden frame at all. Upon discussion with the oh so young "manager" rude responses were received and a "f... you"attitude. No managerial experience obviously and certainly no customer service. Avoid this store probably better to go to CVS down the road. read more

I would not recommend their pharmacy if you want your drugs- they are too busy to care about individuals issues and don't make an effort to assist you in any way. Shame on you Walgreens. read more

I have used this Walgreens for 14 years great service very friendly always asking if I have any questions. no problems with any doctors call in prescriptions read more

Been waiting over a week for a prescription to be filled. Ordered 08/24. Checked the app today and says it was filled on 08/26. Called them and they say 'sorry it's on back order' ... worst communication, period. It's only medication after all. read more

Photos, medicine, daily essentials. Walgreens is the place. This location is clean, the staff is friendly, and the the healthcare clinic is so nice to have. For the pharmacy, I like that they have a TV screen at the top to give you an idea of when your prescription is ready. Very helpful touch. read more

Walgreens - Drugstores Near Me - Cave Creek, Arizona

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Best attention and customer service, very kind and well educated staff welcomes you and uses proper language and etiquette to approach you, best ive seen in walgreens, thumbs up to the manager or human resources for training their staff well and hiring only the best. read more

Dropped off a prescription at the drive thru only to have it lost. Wife spent 2 hours arguing to get it filled, even though it was lost? Called in another prescription only to show up to find out " it was cancelled by the doctor". I refilled that same prescription at CVS same day with a phone call, it wasn't cancelled at all. Picked it up 2 hours later. Why is this Walgreens location even in the business? I used different location for 20 years with few problems. I can only say they have some really poor help there. They do have some good people but sadly the bad element out shines the good ones. read more

Aside from Everyone arguing over some pen issue which is comical this Walgreens is great! Prescriptions always ready on time, photos always developed super quick and the ladies who work their are awesome. Always complimenting something I'm wearing or giving out free samples Or hooking me up with coupons. This place is fantastic. read more

This Walgreens' Pharmacy is amazing. I've used them a couple times since moving to the Cave Creek area and they have been quick and efficient. The pharmacist has been amazing and got my prescription filled quickly (when CVS failed to). I'll be switching to this pharmacy for now on. I truly appreciate it- especially when you aren't feeling best and want your medication filled quickly! read more

Dropped off a disposable camera to get my film developed and I called about 6 times in a month, I even went into the store to check if they were ready. No one was giving me an answer or even getting back to me. Finally a month later they admitted that they didn't know where it was...they have record of it being dropped off but not even record of it being sent out to be developed. This is ridiculous and it contains memories and pictures that can never be replaced. All the guy could say was "accidents happen"...Very disappointed and will never use walgeeens photo again. read more

Find Another Pharmacy! My husband had a major surgery. The day I brought him home from the hospital ( he needed full time supervision) I had to fill several prescriptions. Although, I have had issues with this pharmacy due to low stocked meds and poor customer service In the past it is the closet drug store to my home. When I arrived they only had enough pain meds for a partial order. My option were to wait until the next day, take the partial amount ( get another rx from the doctor), or find another Walgreens that had the full quanity. My husband was in Pain and could not be left for long so I took the partial. I also picked up another Rx. When I got the prescription home the bag indicated the correct prescription, I paid for the correct amount for the prescribed prescription; but, it was not the correct medication. Good thing I was paying attention. I got to make yet another run to Walgreens. read more

I have had excellent experience at the clinic on three occasions, one with a quite complex issue. The NP's seem very well trained.

This Walgreens has given me nothing but trouble and headaches. I've been using Walgreens for 26 years and as someone with a chronic illness I use them frequently (at least once a week) and will now be changing pharmacies because this location has been so difficult to work with. read more

Needed photo copies fast and Walgreens Assistant Manager Charlie got us taken in a jiffy!!

Disappointing. We made an appointment for a vaccination for my daughter, received multiple reminders (including 5 min. prior) and when we arrived the clinic was closed. Made an appointment for the following day and when we arrived there was no record of our attempt. We are now in the waiting area for our 3rd attempt..... read more

Now this, is the perfect example of how a Walgreens should be ran! This store is always clean, and their customer service is always so friendly even if it's late night and you just need to run in to get something done real quick. Their Theranos lab is amazing, and is way cheaper than doing lab work at a regular physician! This is the best Walgreens around if your in the Cave Creek area! read more

I was behind that crazy Tom person.... I saw them throw a pen at the Tech! I can NOT believe she had the guts to do such a thing to another human! I also know that Theranos and Walgreens are separate systems. So if there was an issue with the lab end, that's not a Walgreens problems. I love this location and Nydia has been helpful numerous time to me! She's called insurances and billed coupons for my prescriptions and it always brightens my day when she is there. I am a firm believer in the Golden Rule. Nydia was not mean at all (even though she really should have been the way this lady was talking) Only reason I am writing this review is because I heard "Tom" say she was a blogger... More like she Yelps. So I want wanted to make sure people know that Nydia was abused verbally by this lady. And she was impatient from the moment the pharmacist and technician came in to help her. She should of been escorted out of the facility. Re: Update: I wasn't in line for Theranos. I was there for prescriptions and witnessed it all since I dropped off and chose to wait. So unfortunately, I'm not a "friend" of Nydia's. I just get my scripts there. I've never used Theranos before since I have not needed labs to be done. So no, I wasn't behind in line for check-in for labs, but I was there in the waiting room and watched the whole thing. I wouldn't even have paid attention to the counter until I saw the pen fly across the counter at the tech and heard the absurd comment about being worried of people stealing pens. There was not a single moment where this LADY didn't have an attitude or any non-rude comments. read more

Worst Pharmacy Experience in 30 years! Paul, the pharmacist hates his job and was very unprofessional. At one point he had a customer banging on the drive thru window because of their frustration. I will never set foot in this Walgreens again. Horrible experience. read more

Terrible prices at this Pharmacy. They quoted me a price 5x higher than I pay at a large, national, well-known superstore chain. And this on a drug that is generic and old as the hills. AWFUL! read more

I gave one star because there isn't a lower option. I went in to see someone at the clinic. I just came to town for vacation and my ears were hurting from the flight. The sign says they are open till 7:00. I got there just before 6:30 and was told they were closed. I pointed out the sign says 7 and the rude woman says they close early for cleaning. Again, not the hours advertised. I told her my problem and she said that checking my ears could be a really long procedure and again they were closed. She offered to send me 40 minutes away to another Walgreens (how kind-insert sarcasm here) rather than the CVS only a half mile away. By the way, CVS was awesome. In and out in 15 minutes with my prescription in hand. Go to CVS!!! Stay away from this Walgreens!!! read more