I have found Arch street Pharmacy to always be responsive to customer needs. If I had an issue with…read morereceipt of a prescription, they put in the extra effort to obtain resolution. The staff are always pleasant. Free delivery is a bonus.

Had a package dropped off since this location is a UPS access point. Hours are listed as closing at…read more6 pm on weekdays. I arrived at 450 pm on Friday to pick up my package and was told that they are closed. The employees were standing around already with coats on waiting for 5 pm to close the store. They shut off the lights as I was walking in which had me confused since it's supposed to close at 6. They said that they were closed and I asked what time they close and they said 5. I said it's 450 and hours are listed as closing at 6 not 5. They said that they close at 5 and to come Saturday after 9 am. As I was walking out one of the employees mumbled something and the 3 of them laughed. Very unprofessional location and if they close at 5 then why were they already closed at 450 with coats on waiting for 5. Which imo means that they closed at 430 due to having worked in retail myself and knowing that the register has to be balanced and counted before leaving store. So they closed way before I arrived to have everything done and already with coats on and purses in hand 10 min prior to 5.

I mainly use them for the medical/pharmacy part of the business. They are amazing when it comes to…read morecustomer relations. When I call the pharmacy, there is no wait time no hold music. It is quick and simple to speak directly with the pharmacist. I can't say enough about the delivery service. They are prompt trustworthy and pleasant. I would be lost without having them as part of my Healthcare team.

The first time I ever used Westown was this year. I previously used Walgreens, CVS, Walmart and…read moreKinny's drug in Vermont. The service provided by Jessica and the entire Pharmacy team has been absolutely awesome. Never late on my scripts, they are always ready when I go to pick them up. Manchester should be grateful to have such a wonderful Pharmacy.

This is a great pharmacy. Tried of the big chains treating you like a number. I was. One too many…read morescrew ups sent me screaming. These people really care and get ready for this.... THEY DELIVER no extra charge. I swear. I was home sick, the doctor called something in, I called to see if it was ready and they said they would deliver. That was great. They are nice to boot.

I just visited this pharmacy for the 1st time ever, & it is fantastic;…read morevery FRIENDLY & KNOWLEDGEABLE, very neat and clean. Extremely smooth and efficient. The staff is wonderful. This is how all pharmacies need to be; PERSONABLE

My family members and I have been visiting this place for the last 15+ years, and overall we can…read moreattest to a 98% overall satisfaction. Congratulation for a job well done, and keep up the excellent customer service. Thank you very much.

I love this pharmacy. It has the neighborhood feel with small essentials if you live nearby and all…read moreyour pharmacy needs. I tend to stop here while at the nearby park for quick snacks. They have nostalgic candies that are priced as low as 10 cents. My one negative is they do not accept Apple Pay. So you have to remember to bring a credit card or cash.

always responsive to people's needs. Great employee's who always put the customer first. I am…read morelucky to have a neighborhood pharmacist rather than dealing with chain pharmacies.

Never thought I'd see the day where Rockville Pharmacy didn't care about the health first of their…read morelong-term customers. I went to Vincent's Pharmacy with GRANDMA in the 1970's when it was up in the building across the street from Rockville General Hospital. I went to was a patron when it moved to the strip mall down in back of where the old Zahner's used to be.... My mother used them all her life and they saved her from being extorted by one of her live in aides with me.... then they move and new ownership comes in and wants to utterly ruin their relationship with the long-term customers like I am who only owes 6 dollars and needs medication for a yeast infection that can be paid within two weeks, they can't give me my medication even though I've been paying my bill and have payment on file with them. I'm not one of those who use them wrack the bill up and then move onto other places either.... I cared about my relationship and loyalty to them and they snub me. Well forget them....I guess I'm going to have a yeast infection for two weeks..... these younger people don't know what loyalty of a customer truly is. I'm furious. I wish John didn't sell he cared about the person not the pocketbook when it concerned the health of a person! It's not like a yeast infection medication is a controlled substance either. WTF really? My five star rating just went down to two to one stars with this place. These new owners had better pray to GOD they never get sick when they are older and are denied basic healthcare services. If I didn't know better they are predjudice against people on SS Security or State... He told me to go someplace else and get my medication. He also told me to call my doctor to get a cheaper copay one this is why I think he's prejudiced against those with state healthcare. Why would he say that if this med was only$20? He feels like he should dictate to the doctor what the best medication is?.... I could understand better if it was 60-100 dollars then sure suggest away.... He didn't care I've been a long-term customer.... and I put this up on their reviews and lookie they took it down. THE COWARDS are afraid of a negative review I guess, eh? https://www.healthline.com/.../untreated-yeast-infection... I guess reacting strongly isn't the best way to go about this but... it just hurts to be treated like this when you've been a loyal customer for almost 50 years of your life. 50 years I owe them six dollars from past two months.... I couldn't pay this month the plan was to pay them the third.... I've put in a call to first choice. They do have a pharmacy I'll be calling tomorrow to get the ins and outs of getting them to help me. I don't like the other pharmacy's around here. And now this is the third bad interaction with them in six months' time. I wonder what changed with them. Is it just new ownership or new management? I put in a call to ask nurse how long I can let this go without treatment. NO ONE likes being treated like they don't matter when it concerns who is on their healthcare team. Pharmacy's are part of a healthcare team for an individual. People who have been loyal do not like to feel like their loyalty is disregarded either. I'm not out of line here. The only out of line thing I did was drop the F bomb a couple times. I got the yeast infection because I was on the antibiotics. Now see after hours nurse called me back calling office tomorrow seeing what they can do and then First Choice does have a pharmacy, so I'll take my business there... I'm done. I do NOT recommend Rockville Pharmacy to anyone at this point. They have changed and do not care about those in the community who are on fixed incomes anymore. We have a lot who are. First Choice Healthcare Centers has always been good to us and I go to them for everything. They just started this pharmacy so I'm going to call them and see about rolling everything including my daughter's things over. Want to know what the problem is? Yeast Infection with an open wound. I have a boil that just burst and another one that will be soon on my inner thigh. I have to be very careful the yeast doesn't get into the bloodstream through this open wound. The pharmacist didn't need to know this!

Rockville Pharmacy is great! Super helpful and friendly staff. We used them for prescriptions and…read moresupplies until our insurance forced us to use prescription by mail.

The best pharmacy in New Britain! The delivery drivers are wonderful, they know to wait a few…read moreminutes to allow their elderly clients to make it to the door to answer them. The staff is also very nice. Communication is excellent!

I would give them 10 stars if I could!…read more Amazing pharmacy that had my out-of-stock (in over 20 pharmacies) medication. Found out the owner is local and lives on the same street as my parents and went to school with my stepbrother! I showed up 5 minutes before they closed on a holiday weekend and they were amazing. I will be transferring all my prescriptions here. Also my very expensive medication was 20% cheaper than CVS. Spread the word! Local pharmacies are the way to go, down with the big name brands that couldn't care less about you. I can't say enough good things. Spend your $ here, they actually care about their customers

Hands down the best service. Free delivery, automatic refills, and, this is the best part, they…read moreanswer the phone, no menus'. The Town Plot neighborhood is lucky to have them. I would like to see more reviews for this business, they deserve the attention.

The pharmacist and everyone that works there are great. Prescriptions are always ready and I love…read moregiving to the small pharmacies instead of the big store. I drive from Southington just to get my rx's to support them