RENU 180 Southington always a pleasant experience. Love the results! Upon entering, always greeted w/ a welcoming smile. Was offered water or coffee.. while waiting a short time for room to be set up, I enjoyed a cappuccino. Owner Christina, is an amazing APRN w/ a gentle touch, & charming personality. read more

The prices I don't know what they charge per unit it wasn't aware I should say I paid $500 for 10 units on each side because they gave me a cup of coffee that was from Starbucks I didn't realize because it was the first time I feel so taking advantage of please ask the amount of price per unit and don't let them do this to anybody else read more

As I write this I am livid! I have been a customer for many years. Prior to my relocating across country, I was obsessed with this place. I have spent many thousands of dollars since my first visit! back in the day when Brooke was working in southington the two were an unstoppable business. When I relocated back to the east coast my first call was to 180 Renu. to my surprise, the business had exploded and there were new locations and staff. Christina worked very hard and rightfully so, opened up new businesses. Due to timing and availability I haven been to all locations since. When I had my appointment in the Middlebury CT office, I was not impressed with the staff. The young woman behind the counter did not smile, or remotely come accRoss friendly or welcoming. I was barely in the door and she rushed me in the back. The Nurse practitioner there rushed me just as much, barely speaking to me pri to injecting me. It was only when done she very fakely said " so what do you do, blah blah". literally as she walked me to the front to leave. It was so rushed I said " what time do you guys close", thinking that I was causing her to be late for something. Well, I wasn't. Clearly she wanted to leave and made me feel exactly that way. I never said anything because I give people the bene of the doubt. Maybe a bad day? No. I saw the same Front office girl in southington and again tried to politely say hello, how are you. Only again to be met with an unwelcoming stare. The Newington office was fantastic all around. I wish I could remember the PA in front desk, girls name because they were both awesome! Very friendly, very professional, very welcoming. Here's where I am extremely upset and unhappy. I was enrolled in the monthly club and for the better part of the last year there were no issues. Now, the fact that I had a large large, some of money stolen out of my account., Is no fault of theirs clearly. About six weeks ago maybe longer I was told by one of the girls at the front desk in Southington that due to the full amount, not being able to be successfully deducted, that I was going to be charged full price With no etc., etc. Now I get it, it's a business, and obviously being a faithful, client that has referred many people and spent thousands and thousands of dollars Apparently does not make a difference in being lenient while I am going through personal issues with my bank and getting the finances cleared up due to the theft. I get that it's a business. But I will this, not only did I hear it from the girl on the phone before I got there, but then one of the women at the front desk, I grossly over apologized for the inconvenience that actually only affects me as the customer, paid full price and moved on. Now, I just finally had a chance to go through my old email account and saw email after email after email basically being seven days apart from each other stating that "if I did not figure out the automatic withdrawal situation that I needed to give them a" CREDIT CARD" in all caps or I would lose my discount and be charged full price! "thanks for understanding The read exactly the way her shitty attitude intended them to . The problem with this is, you already told me this a month and a half ago "multiple times. So when I walked out, we were all under the understanding that I was no longer in the monthly discount club by having the automatic withdrawals, yet I'm still getting these distastefully written emails That most certainly came across as if they were yelling, and being disrespectful. They were also repeated every seven days until 8 July. Now, I would never, ever say that Christina is not fantastic at what she does, because she is. We all know that you are only as good as your office staff, regardless of you have following your name and signature. I myself have been in healthcare For many, many years, and if anybody ever spoke to a customer the way that I've been spoken to previously let alone those distastefully and disrespectfully written emails,, people's heads would roll! I don't know who this young lady named Jordan thinks she is, but she needs a serious fucking attitude adjustment, and in my opinion should be let go. But the damage is done with me. I never ever give people a reason to speak to me the way that she did via email or over the phone., And I sure as hell I am not going to allow that to happen again! It saddens me greatly that and almost decades worth of business is now worthless, and I am certain that the owner Christina will not be happy regarding these situations, but that unfortunately is not my job to be concerned about. I was a very loyal and faithful customer that is now lost due to some pretty shitty office staff! Again, I do not want these to throughout all locations and employees, that simply would not be fair. I do, however, want people to be aware of my very unfortunate circumstances. When paying for high dollar services, NO one should be made to feel the way I have read more

I went for a consultation in Middlebury for under eye filler, the lady who saw me and took the pictures thought I would be a great candidate and sent me to see the doctor at the southington office. I have dents under my eyes and I was desperate to get them filled, when I go to the southington office the Dr sees me and says she cannot do anything about it and that she's going to speak with the girls at the middlebury office and send them the pictures of my under eyes as a reminder that there is nothing to do with that and to not send other patients her way with similar problems. The Dr told me that there's nothing she can do, that I would need surgery for that and I should wait until I get older I was disappointed because my under eyes looked bad. I took my chance for a second opinion and call another clinic I was seen and taken care of the same day, fillers were done and I feel youthful and very happy about my results. Renu clearly has a doctor who doesn't have all options or is not updated in their field and does not have accurate information. If you go here and services are denied always look for a second opinion. I personally do not recommend. read more

I highly recommend Diane from Re:nu 180 MedSpa in Newington. She's professional and greets you with the warmest smile which immediately put you at ease. Discussion is open and options are discussed. What I loved about her is the " less is more" approach to Botox/dysport or fillers. You can always return for more if needed. That should be top priority for most. The office is impeccably clean, conveniently located and the staff is very friendly. Diane's knowledge is evident !!! These are reasons why I chose Diane from Re:nu 180 MedSpa in Newington. read more

I Lovvvvvve coming here - I have been a faithful client for years and always look forward to my time with Christina- she is the best of the best! read more

I went to see Christina at Renu and ended up with horrible results! I reached out to her because she over injected me, causing me to look disfigured! (Mainly because she was talking to her staff in the room and got distracted instead of focusing on my face!) Rather than helping me, she got extremely defensive! She was rude and insensitive. Then told me to go somewhere else. It was an absolutely horrible experience. Which I'm still trying to recover from, as to this day she did nothing to correct the uneven lips! Before you go to see her, do your homework. Not only does she lack the experience and knowledge (especially with lips/facial anatomy) but she has zero confidence and lacks that skilled eye to be teaching those other young girls she's hiring. While she may offer discounts, they come with a great risk! The blind is leading the blind...If you want to look lopsided. This is the place to go! read more

Renu  180  Medspa - Painful botched lip injection - Medical Spas Near Me - Southington, Connecticut

Christine is absolutely amazing. She is a true artist. I knew I wanted my forehead and crows feet done, but I was unsure/nervous about my lips. She took her time, asked a lot of questions and explained everything so well. I decided to get my lips done with her recommendation (starting out with a little) and I'm soooo happy I did!! I felt so comfortable and really trusted her expertise!! read more

Had a wonderful experience today with Christina! She was so nice and comforting and took her time to answer all of my questions! I have been there once before and everyone that works there is very upbeat and just makes you feel at ease! I definitely be returning! read more

I purchased one full syringe of Restylane for my lips. Everything went smoothly during the procedure, the staff was professional. Unfortunately the filler completely dissolved within a matter of a couple weeks. I've had my lips done numerous times in the past, five years to be exact. I reached out to the spa with concerns afterward, and was told there was nothing they could do to ensure a positive experience since "some people just metabolize filler quicker than others". I understand some people do metabolize filler a lot quicker than others, however once the initial swelling wore off, my lips looked exactly the same as they did prior to spending over $600 on this procedure. This was not a pleasant experience as I did not get what I paid for, a complete waste of money, time, and energy. Not sure if the filler that was used on me was a synthetic version of the filler that I actually paid for. I would rate my experience at zero stars if possible. read more

Wonderful place! Very clean and welcoming and she's honest about procedures. I wasn't sure whether or not I wanted to get juvederm so I did the free consultation and finally went and I'm very happy I did. It's nice to look in the mirror and admire the way you look. I'm now addicted and will be back! read more

EXCELLENT experience! i had been thinking about facial fillers for a while and I am so happy I found this amazing spa. The spa is beautiful and everyone was very kind and welcoming. All of my questions were answered during my initial consult. My facial fillers are beautiful and natural looking. The highly experienced APRN that performed my procedure was wonderful and explained to me exactly what she was doing. Highly recommend ReNu 180 !! read more

Awesome experience at Re:nu180. First, I appreciate the ease of making the appointment, the ability to complete paperwork online ahead of time, and the helpfulness of staff. Second, the spa smells heavenly, is contemporary but warm, and is spotless. It's the place you want to step into! However, the really big deal is Christina and her work. She is highly skilled, never pushy, and takes the time to discuss the issues you're looking to address. She provides options and understands the request to not appear "overdone". I found her approach of "let's do this first, see how you like it and then figure out what's next because there are a few options". I so appreciate this partnership approach. But beyond that, Christina is a perfectionist and her work, therefore, is excellent. Would absolutely recommend Re:nu 180 Medspa to anyone currently looking for a place where professionalism, client satisfaction and great results are priorities. read more

First time visit and first impression was nice. Christina Definitely has customers best interest at heart with all the options and saving options they offer. She took her time with me in office and explained everything and also her thought processes. Skin line out front seems to make a difference in short time as well. Cleanser is nicely fragrant but gentle, HA serum leaves skin so smooth!!! Only feedback was upon me leaving and the front desk. They appeared a little disorganized/overwhelmed which made me feel a little "rushed" . Hopefully it was just bc of the holidays. Either way I'll be back! read more

This is my 2nd visit. I scheduled an appointment to get Restylane fillers! All I can say is "AMAZING!" Today was my 2nd visit and the first time for fillers. Immediately I saw a difference. Christina has the touch to make you feel beautiful!!!! She takes pride in her work and ensures that you are satisfied. Now let's talk about customer service. Brook is very professional, attentive and answers your calls and emails promptly!!!! If this is your first time ever getting injectables and are a bit apprehensive, then this is the place to go!!!! I am 100% satisfied! And so will you!!!! read more

I cannot say enough good things about Christina at Re:nu 180. Even though this is 30 minutes from where I live I decided to try her out after a recommendation from a friend. 18 months later and I'm still consistently going back. It's worth the drive to get great service and professionalism when it comes to my skin/face. I'm always extremely impressed with the time she takes to understand what I'm looking for and that she's able to help me achieve those goals. I highly recommend to others. read more

Amazing! I can't wait to go back for my lips again!!! So painless and loved her!!! She was very patient with me for my first visit I was scared lol would recommend her to any and everyone!! read more

I was visiting from out of town and stopped in for a spontaneous treatment. WOW!!! I love her more than my regular place back home! I wish she could treat me forever! She was so thorough and informative and patient. She really really listens to what you want and what you don't want. Best thing of all, I barely felt the injections! Seriously this place is beautiful and Christina is AMAZING! read more

I cannot say enough good things about Christina Baden and Re:nu180 Medspa! Christina is a true artist. And like all true artists, she is a master of her craft. She listens, advises with great sensitivity, and delivers absolutely wonderful results. Christina loves what she does and is creative in her approach - carefully and thoughtfully devising the perfect solution for difficult problems. Her talent and skill set her apart from - and above - other practices offering similar services. Christina is beautiful inside and out, highly skilled, professional and caring. Go see her - You'll absolutely love the way you look! a long time, highly satisfied client - 69 years old read more

I've been getting Botox for several years with no problems at all. I decided to try here for first time. I was given way to much Botox in my forehead my eyelids are extremely puffy and droopy now. I went back to let her know and she told me some people like this look?? She said she was unable to correct it. Now I have to wait it out until it wears off. read more