I was given a groupon as a gift. When I went to make the appointment I was told that because I used…read morea groupon at the business 3 years ago they would not honor my voucher. I offered to pay whatever the difference was for my treatment at the regular rate after the groupon was applied. Still no. I was told to seek a refund from groupon. Groupon will only give refunds up to 3 days after the purchase so now I have a $200 groupon that I can't use! I don't have the heart to tell the gift giver what happened. And please be aware that groupon was rated D- by the Better Busines Bureau. Buyer beware with both of these organizations!!

Alecia knows her profession, listens to your desires and explains well what she suggests or…read morerecommends for you, how and why. She attends educational events annually.

Very nice skincare bar located in the old Southington downtown green area. Very nice ambience…read morewhen you walk in, smells nice as well :) I had a facial treatment with Kaya which I found through Groupon so I figured I'd treat myself. It was a VERY relaxing experience and Kaya made sure to let me know what she was doing and using. There was calm music for me to relax to while I had a mask on. Very serene. I just might go back :)

I went here for a facial last night and Yajaira was a DELIGHT. Not only can you tell that she loves…read morewhat she does but she asks you detailed questions about what your skin goals are, what products you use, and offers services/best practices to get you where you want to be. I already scheduled another appointment with her. The facility is spotless and very comfortable. Nothing but rave reviews coming from me.

Beautiful environment, wonderful customer service! I had emsculpt muscle building treatments done…read moreat this office and I love my results. Take a look at the photo of my before and after it just four weeks apart, I also had lipo mino injections done once a week to help boost my metabolism during the emsculpt treatment!

I truly never leave businesses a Google review but this information HAS to be shared…read more I wrote an email to Tristen, owner of True Medical Aesthetics, to express my deep disappointment regarding the recent Botox treatments my sister, Tammie, and I received. I sent her an email three times and she still has yet to respond to me. I get it, she simply does not want to address the issue because she believes there is no issue. My sister and I went to True Medical Aesthetics because the business came highly recommended by my immediate family members and a few friends. They have all had a variety of injections and services done there. Two weeks before a special event my sister and I decided to book a botox appointment. At that appointment Allison, our injector, happily answered all my questions and addressed all my concerns since it was my first ever botox appointment. She said that the typical number of units most people receive on their forehead lines and elevens to ensure a great result was 64. Tammie received 56 units and I received 48 (that's what she said we needed.) Well, after patiently waiting the "two weeks for results to kick in" it was clear that we weren't going to have any results. Our foreheads looked exactly the same. Frustrated, we requested a follow-up appointment with Tristen. This appointment took place four weeks after our first appointment with Allison. You would think by four weeks we would have some sort of change, right? No. At the start of the appointment Tristen pulled up my sisters before photos to compare them to her face and that's when the excuses and gaslighting started. During our follow-up appointment, Tristen specifically dismissed our concerns, claiming the Botox had WORKED for Tammie because her forehead was "softer," and suggesting she just needed "more." This response was upsetting and felt like extreme gaslighting, as Tammie's lack of results are VERY CLEAR. Tammie spent nearly $1,000 on her treatment but experienced no noticeable results. I've attached a photo below for you to see for yourself. Can you even tell me which one is the "before" photo out of the two? If you truly believe her Botox worked that is very concerning. When I sat in the chair for Tristen to review my results she said that I'm "part of the 1% of people botox doesn't work on" and that I should try Dysport. To which I replied I didn't want anything else injected into my face at her business. (For some reason Allison forgot to take a before photo of me so I have nothing to attach here.) She also went on to say that because I'm receiving chemotherapy treatment that the botox had kicked in and metabolized in the 4 weeks since my first appointment. I've never had botox before this but I would think that it lasts more than 2-4 weeks???? We left the appointment with Tristen taking absolutely no accountability in our lack of results. So, we sought out other professional opinions from two different medical spas, both of which confirmed that the Botox we received was SIGNIFICANTLY DILUTED!! It is crucial to note that both professionals agreed that under normal circumstances, Tammie's injections should have yielded effective results, contrary to Tristen's claim. In addition to that, both professionals agreed that my ongoing chemotherapy treatment did not affect the efficacy of the Botox administered to me. I even brought up this situation to my oncologist, who used to be a botox injector herself, and she agreed. Given the results I kindly requested a full refund for both Tammie's and I's botox treatments. The request reflects our dissatisfaction with the services provided and the discrepancy between what we paid for and what was delivered. Did we get refunded? Nope. Did we even get a reply back? Nope. Will we ever go to True Medical Aesthetics again? Noooope. And P.S., They also had a coupon on their website that said 20% OFF a service for new clients, which we we're planning to use at checkout, that they did not allow us to redeem. Apparently getting botox isn't a "service"??? Should probably add a disclaimer about that then!?

RENU 180 Southington always a pleasant experience. Love the…read moreresults! Upon entering, always greeted w/ a welcoming smile. Was offered water or coffee.. while waiting a short time for room to be set up, I enjoyed a cappuccino. Owner Christina, is an amazing APRN w/ a gentle touch, & charming personality.

The prices I don't know what they charge per unit it wasn't aware I should say I paid $500 for 10…read moreunits on each side because they gave me a cup of coffee that was from Starbucks I didn't realize because it was the first time I feel so taking advantage of please ask the amount of price per unit and don't let them do this to anybody else

Absolutely amazing spa experience. A friend and I got massages and express facials with the oxygen…read moretreatment and they may have been the best massages and facials either of have ever gotten.

Not sure what happened but I had the Acne Facial and by the end of the session I noticed something…read morewas still on the corner of my mouth. I tried to wipe it off and even washed my face later with cleanser but this was how it looked like the next morning, skin peeling off and moisture leeking out (?)... Other than that, the service was nice overall. Just wish they told me beforehand about all the steps because I also expected to get my blemishes extracted but didn't have that done. The technician explained that it was because my skin barrier needed to be repaired first, which was fine, but it would be better if I knew about that during the session

Aria was having Fall Specials so I thought I would try the…read morepumpkin facial. I was not dissappointed. Kacyi does an excellent job! She is very knowlegeable, always profession and covid safe. I highly recommend Aria and Kayci.

I went to Aria for facial laser hair removal .. and also bikini hair removal. My face did ok after…read more14 months/treatments. Most dark hair is gone.. but after 7 treatments on my bikini area no hair is gone.. After reading many articles .. average treatments need to remove all hair from bikini area is 6-8 treatments .. needless to say I spent alot of money and still have all my hair..

She is super pleasant, knowledgeable and caters to your specific needs. We've been to her a few…read moretimes and even purchased gift cards for birthday gifts. Very relaxing!!

My facial this morning was amazing I'm still on cloud nine !…read moreIt was so relaxing and you taught me a lot for my first visit about my skin I'm excited to get myself into a routine Thankyou again :)

I read all the reviews I could find on Beauty 911 before I made an appointment. Yesterday was my…read more3rd visit for ultrasound body sculpturing and I look forward to my next appointment. The ladies at 911 are very knowledgeable and good at what they do. They are also respectful - which I found refreshing. To address some of the issues I read: My changes are not visually obvious to me when I first get off the table. I am groggy from being relaxed from the treatment and I honestly do not know exactly what I looked like before! The next day, after I shower and get dressed; that is when I start to notice changes; three days later the changes are more obvious to me. If you do not see results quickly I believe there are two reasons; 1) You probably do not need much work done so it will take a few days for you to notice; or 2) You need more sessions to achieve a noticeable difference. If you want results - keep going! As far as the locations goes; I think it is wonderful that with today's economical challenges Elena had the courage to open a business. She started out with what she could; and soon she will be relocating to a better place. If it was not for Elena's courage and affordable prices; I would not be able to afford to make these positive changes in my life. Elena - Thank you!

Another amazing set of treatments.. Jorge & Elana are excellent.. very knowledgeable.. and I've…read morenoticed a lot of difference in my body & face from each treatment.. I definitely recommend this location..