I'm a first timer at Prairieville Pharmacy, my experience was great. The Pharmacist that helped me…read moreexplain their procedures to me begin afirst time customer. I must say I will be transferring all of my medication to Prairieville Pharmacy. Thanks Mrs East

Best pharmacy ever. They won't even let you wait for 5 to 10 minutes for your medication. That type…read moreof service you can't get anywhere else. Thank you Prairieville Pharmacy for being the best at customer service.

It's clean inside and the employees are polite and helpful. The reason I didn't give 5 stars is the…read moredrive thru is soooooo slow!! The line is always so long that they hold up street traffic into the neighborhood!! They should make you drive around and get back in line while you wait for your prescription to be filled instead of sitting there 15 minutes for your prescription holding up the line. They are new so hopefully they will change the drive thru window rules!!

IF YOU ARE NEW TO TOWN OR VISITING DON'T GO HERE!! GO ANYWHERE ELSE!! Try Bellingrath Pharmacy or…read moreTwo Rivers you'll save youself the headache and wasted energy. I really don't understand how this place stays open other than the fact they are locally owned (maybe?) and not a big box chain pharmacy. The people in here aren't customer service friendly, they are slow (like hours slow), they are so very inconsistent on filling, timing, & availability of meds. Higher cash bills to pay, oh no can't do that, they don't have change, ever it seems. Call and make sure they have your script and are filling it 3 hrs before you go to pick up; and they still don't a have it ready when you arrive, this is the place for you if you like to sit and wait on them. Call in a script to the automated system on a weekend - don't do that here, because they still won't check and order the meds on the Monday to have them for Tuesday when you need them, you're just expecting too much of this business doing that. Whew, and I haven't even gotten into the drive thru. Can we say cluster mess. I'm not talking once or twice with this scenario, this one has happened more than 5 times.. You're script isn't ready even though you called to make sure ahead of time, too bad, here's a buzzer drive around get back in the 7-10 car deep drive thru and wait again for over 30 minutes while we continue to try and get it together. Seriously, and then they get annoyed and flabbergasted when you say no, you aren't doing that. Ha, it's now somehow my fault and I'm being sent to the back of the line to wait even longer, I don't think so. Have to call days in advance because they don't stock your meds and they have to order every time - just go somewhere else, probably anywhere else would be better than here if that's the case. This place lost the small town family feel several years ago. Thank goodness there are other options in our city when I'm in a hurry, need it same day or want excellent customer service so I can go to them instead of here.

This pharmacy is quite out of my way but I still make the drive to pick up my prescriptions there!…read moreOn my last visit, I went 3 days before Christmas to pick up 4 medications for my family. By the time my physician had called them in and I drove there, all 4 were ready and the techs helped a lot with making sure all the applicable coupons were applied to get it as discounted as possible! They were fast, kind, and very helpful! Would recommend if you are looking for an Ochsner pharmacy!

This is the best pharmacy that I've used. They are fast, helpful and knowledge. I really like how…read morefast they are when filling our prescriptions and how they have curbside pickup. Billie, which is a pharmacy tech there goes above and beyond with what she does! If I call and speak with her my meds are ready before I arrive and she delivers them with a smile. There was also a time that my husband was in ICU at the hospital and she went to visit him during a time that was not open for family visiting. She really surprised me when she called me out of the blue to tell me that she saw that he was there when filling his meds. She just wanted to let me know that he was fine and resting well. I'm still shocked by her act of kindness. This Is the pharmacy on O'Neal lane in Baton Rouge.

I came here every so often to get a prescription filled and it was easy-peasy! My prescription was…read moresent via doctor's office or sometimes I had to drop it off and was filled in no time. The service was always friendly and with a smile. They sold little trinkets and gifts in there, which I thought was great of them to have. It's located in a small strip mall with a handful and a half of businesses in them. The parking is simple and what was great about this pharmacy was it's open until 7pm, Mon-Fri and until 1pm on Saturdays. It was was easy to get in and easy to get out.

This pharmacy offers wonderful customer service in a speedy manner. I was amazed at the fact that…read moreit delivers products to its customer database. Talk about a gas saver! I love this pharmacy and would definitely recommend it!!

Pharmacist tried to cover his *ss by blaiming the insurance company, me and other obsurd…read moreexplanations for my husband's prescription not being filled. My husband went without his much needed medication for 2 weeks as a result! I found him to be condescending and untruthfull in our conversation. When asked for the owners info (which he originally claimed he was) I was told he lived in Canada. I have dates and times provided by the insurance compancy which totally contradict his explanations and whoever is responsible for this travisty should be held accountable. I will find the owners information and enlighten them of what is happening at there place of business (at least on this occasion).

Well, this wasn't exactly my favorite place to go, but I am happy to review it because it's a place…read moreI would want people to easily find. This was another pharmacy I visited one too many times. Fortunately so, the staff here was always very helpful and a whiz at filling prescriptions. Most of the time, my scripts were called in by the doctor, so by the time I had gotten home, they were done and ready to be picked up! They have small parking lot, but if you really needed something there, you'll find a way to get your goods. The street was not super busy. In fact, it's located pretty deep into a small street that leads right to the Mississippi River levy. The store sold little trinkets and even some hygiene needs. It was almost often I ran into people I knew, so even got to catch-up with friends while I was there.

I have picked up prescriptions from here and everyone has been helpful and patient. Quick and…read moreaccurate 10/10! Thank you!

This is really a great local pharmacy. After having issues getting some prescriptions straight at a…read morebig box pharmacy, it was recommended to try a local pharmacy and I'm glad I did. You don't get a lot of frills as far as... you can refill from an app etc...like you can with some big name pharmacies and they don't have night hours etc, but the personal service you get is fantastic. You can talk directly to the pharmacist even from the window and they are always very quick and efficient.

Great hometown pharmacy! Personal service with a smile! I love the convenience of the "around the…read morecorner" drugstore.

I walked in to pick up a prescription to the sign that said "pick up." I stood there for…read moreapproximately 6 minutes, maybe longer, without being acknowledged. 3 men walked in behind me that were all helped. The 4 people that were working looked busy with their tasks, but should never be too busy to offer hospitality. A simple "hello" or "someone will be right with you" goes a long way. I'm really disappointed.

Great, personalized service! They didn't have a certain prescription I needed so instead of making…read moreme go somewhere else or call the doctor, they called them for me and had it changed to something similar that they carried. They also have filled my prescriptions in record times compared to any chain store when I came in early and needed them because I was in pain. They even called my husband on his birthday to wish him happy birthday and to thank him for the business. We are life long customers now!

Fantastic service. And prices are equivalent to any insurance program's mail order service. I've…read moreeven found that many over the counter products have been cheaper than those in the big chain pharmacies. The staff at Ralph's is simply the best. I used my insurance company mail in service for many years due to the supposed cost savings, and had forgotten how useful it is at times to be able to ask the pharmacist questions about the drugs I was taking, or about other minor health issues. But after a number of problems with the computer generated refill service, I decided to check out how much it would cost to buy my prescriptions locally at brick and mortar stores. Ralph's cost was equal to or lower than the 4 other pharmacies I checked with, and was within "pennies" of the mail order prices. And no more problems talking to a "computer" trying to get a refill sent when I need it, or cancel a prescription when the doctor changes the drugs I'm taking. But its really about the staff -- can't say enough about how good they are. (re the Pelican Point location,)