This pharmacy is off of Hwy 42 in Prairieville but to me it's worth the drive. The employees here…read moreare really nice and caring. I was having problems with my insurance company and CVS (Perkins Rowe) and Lagniappe were the only places that had my medication. Eric and Makaela have gone above and beyond dealing with my insurance company and getting my meds. approved. Meanwhile I had to keep calling CVS, was getting mixed information from different employees, would drive all the way across town bc a pharmacist told me it was ready when it wasn't, waited 4 extra days because they "forgot" to call me and tell me that they didn't even have my medication and that they would have to order it. I drove back and forth across town 4 times to CVS because the pharmacy techs and pharmacists weren't communicating with each other or with me. Trust me it's worth the drive to not have to deal with all that stress every time and it's nice to go to a pharmacy where the employees care.

I switched from a large retail pharmacy to Lagniappe when I moved to Prairieville 3 years ago. I…read moream so glad that I found this pharmacy!! Medications that I had been paying $200+ dollars/month for, due to my insurance not covering the medication, were suddenly available to me for $15/month because the staff at Lagniappe took the time to research my medications and found drug coupons. They did this completely unsolicited...just because they care about customer satisfaction! My prescriptions are ready on time and I get a text notifying me when it is time to pick them up. When I ran out of refills, the Pharmacy Tech called my Physician on my behalf to get more refills authorized. I have never dealt with such a customer-oriented Pharmacy!!

It's clean inside and the employees are polite and helpful. The reason I didn't give 5 stars is the…read moredrive thru is soooooo slow!! The line is always so long that they hold up street traffic into the neighborhood!! They should make you drive around and get back in line while you wait for your prescription to be filled instead of sitting there 15 minutes for your prescription holding up the line. They are new so hopefully they will change the drive thru window rules!!

IF YOU ARE NEW TO TOWN OR VISITING DON'T GO HERE!! GO ANYWHERE ELSE!! Try Bellingrath Pharmacy or…read moreTwo Rivers you'll save youself the headache and wasted energy. I really don't understand how this place stays open other than the fact they are locally owned (maybe?) and not a big box chain pharmacy. The people in here aren't customer service friendly, they are slow (like hours slow), they are so very inconsistent on filling, timing, & availability of meds. Higher cash bills to pay, oh no can't do that, they don't have change, ever it seems. Call and make sure they have your script and are filling it 3 hrs before you go to pick up; and they still don't a have it ready when you arrive, this is the place for you if you like to sit and wait on them. Call in a script to the automated system on a weekend - don't do that here, because they still won't check and order the meds on the Monday to have them for Tuesday when you need them, you're just expecting too much of this business doing that. Whew, and I haven't even gotten into the drive thru. Can we say cluster mess. I'm not talking once or twice with this scenario, this one has happened more than 5 times.. You're script isn't ready even though you called to make sure ahead of time, too bad, here's a buzzer drive around get back in the 7-10 car deep drive thru and wait again for over 30 minutes while we continue to try and get it together. Seriously, and then they get annoyed and flabbergasted when you say no, you aren't doing that. Ha, it's now somehow my fault and I'm being sent to the back of the line to wait even longer, I don't think so. Have to call days in advance because they don't stock your meds and they have to order every time - just go somewhere else, probably anywhere else would be better than here if that's the case. This place lost the small town family feel several years ago. Thank goodness there are other options in our city when I'm in a hurry, need it same day or want excellent customer service so I can go to them instead of here.

Great, personalized service! They didn't have a certain prescription I needed so instead of making…read moreme go somewhere else or call the doctor, they called them for me and had it changed to something similar that they carried. They also have filled my prescriptions in record times compared to any chain store when I came in early and needed them because I was in pain. They even called my husband on his birthday to wish him happy birthday and to thank him for the business. We are life long customers now!

Fantastic service. And prices are equivalent to any insurance program's mail order service. I've…read moreeven found that many over the counter products have been cheaper than those in the big chain pharmacies. The staff at Ralph's is simply the best. I used my insurance company mail in service for many years due to the supposed cost savings, and had forgotten how useful it is at times to be able to ask the pharmacist questions about the drugs I was taking, or about other minor health issues. But after a number of problems with the computer generated refill service, I decided to check out how much it would cost to buy my prescriptions locally at brick and mortar stores. Ralph's cost was equal to or lower than the 4 other pharmacies I checked with, and was within "pennies" of the mail order prices. And no more problems talking to a "computer" trying to get a refill sent when I need it, or cancel a prescription when the doctor changes the drugs I'm taking. But its really about the staff -- can't say enough about how good they are. (re the Pelican Point location,)

I have picked up prescriptions from here and everyone has been helpful and patient. Quick and…read moreaccurate 10/10! Thank you!

This is really a great local pharmacy. After having issues getting some prescriptions straight at a…read morebig box pharmacy, it was recommended to try a local pharmacy and I'm glad I did. You don't get a lot of frills as far as... you can refill from an app etc...like you can with some big name pharmacies and they don't have night hours etc, but the personal service you get is fantastic. You can talk directly to the pharmacist even from the window and they are always very quick and efficient.

This pharmacy is quite out of my way but I still make the drive to pick up my prescriptions there!…read moreOn my last visit, I went 3 days before Christmas to pick up 4 medications for my family. By the time my physician had called them in and I drove there, all 4 were ready and the techs helped a lot with making sure all the applicable coupons were applied to get it as discounted as possible! They were fast, kind, and very helpful! Would recommend if you are looking for an Ochsner pharmacy!

This is the best pharmacy that I've used. They are fast, helpful and knowledge. I really like how…read morefast they are when filling our prescriptions and how they have curbside pickup. Billie, which is a pharmacy tech there goes above and beyond with what she does! If I call and speak with her my meds are ready before I arrive and she delivers them with a smile. There was also a time that my husband was in ICU at the hospital and she went to visit him during a time that was not open for family visiting. She really surprised me when she called me out of the blue to tell me that she saw that he was there when filling his meds. She just wanted to let me know that he was fine and resting well. I'm still shocked by her act of kindness. This Is the pharmacy on O'Neal lane in Baton Rouge.

They are so friendly and helpful here. Brooke always goes the extra mile to get me the best prices…read moreshe can on my scripts. They always have the best prices and fastest service around. Even though I live in Denham I use them because they will mail my scripts to me for free and in some areas they offer same day delivery. Hands down they are the GREATEST pharmacy around!!

I actually went in the store to buy a pair of reading glasses as my office is in walking distance…read more They were so friendly and helpful, I decided to switch from a chain pharmacy to Prescriptions to Geaux. I had actually forgotten how nice it is to call and speak with a person. The other day, a young gentlemen came to my office with a prescription that was ready for my daughter without me even requesting delivery. Super impressed and love to support a local business.

I been using them for years and I never got my medicine messed up and I will keep going to themread more

I started using Walker Pharmacy after we moved to the area last year. Friendly and professional…read morestaff. But what truly places them in the 5 Start category is this: I was going out of town early the next day but it was already 5:30pm and they close at 6pm. So I wouldn't be able to get the much needed prescription that night. Instead, they offered to deliver the meds to my house that night so I wouldn't miss it. They kept in constant contact to make sure they got the address correct and that I received it I don't know if this is their standard practice, but it made a world of a difference in positive business practices. EXCEPTIONAL CUSTOMER SERVICES!!!

I'm a first timer at Prairieville Pharmacy, my experience was great. The Pharmacist that helped me…read moreexplain their procedures to me begin afirst time customer. I must say I will be transferring all of my medication to Prairieville Pharmacy. Thanks Mrs East

Best pharmacy ever. They won't even let you wait for 5 to 10 minutes for your medication. That type…read moreof service you can't get anywhere else. Thank you Prairieville Pharmacy for being the best at customer service.