Started using Bocage a few months ago. No problems and much better than large retail pharmacies.read more

We really wanted to like this pharmacy but it is terrible. I am patient when people are honest but…read morethis pharmacy tells you one thing and it is never accurate. I have given them multiple opportunities and it is a consistent problem. I am not willing to keep trying to crack the code when it is not necessary at other options. Disappointing.

It's clean inside and the employees are polite and helpful. The reason I didn't give 5 stars is the…read moredrive thru is soooooo slow!! The line is always so long that they hold up street traffic into the neighborhood!! They should make you drive around and get back in line while you wait for your prescription to be filled instead of sitting there 15 minutes for your prescription holding up the line. They are new so hopefully they will change the drive thru window rules!!

IF YOU ARE NEW TO TOWN OR VISITING DON'T GO HERE!! GO ANYWHERE ELSE!! Try Bellingrath Pharmacy or…read moreTwo Rivers you'll save youself the headache and wasted energy. I really don't understand how this place stays open other than the fact they are locally owned (maybe?) and not a big box chain pharmacy. The people in here aren't customer service friendly, they are slow (like hours slow), they are so very inconsistent on filling, timing, & availability of meds. Higher cash bills to pay, oh no can't do that, they don't have change, ever it seems. Call and make sure they have your script and are filling it 3 hrs before you go to pick up; and they still don't a have it ready when you arrive, this is the place for you if you like to sit and wait on them. Call in a script to the automated system on a weekend - don't do that here, because they still won't check and order the meds on the Monday to have them for Tuesday when you need them, you're just expecting too much of this business doing that. Whew, and I haven't even gotten into the drive thru. Can we say cluster mess. I'm not talking once or twice with this scenario, this one has happened more than 5 times.. You're script isn't ready even though you called to make sure ahead of time, too bad, here's a buzzer drive around get back in the 7-10 car deep drive thru and wait again for over 30 minutes while we continue to try and get it together. Seriously, and then they get annoyed and flabbergasted when you say no, you aren't doing that. Ha, it's now somehow my fault and I'm being sent to the back of the line to wait even longer, I don't think so. Have to call days in advance because they don't stock your meds and they have to order every time - just go somewhere else, probably anywhere else would be better than here if that's the case. This place lost the small town family feel several years ago. Thank goodness there are other options in our city when I'm in a hurry, need it same day or want excellent customer service so I can go to them instead of here.

Great, personalized service! They didn't have a certain prescription I needed so instead of making…read moreme go somewhere else or call the doctor, they called them for me and had it changed to something similar that they carried. They also have filled my prescriptions in record times compared to any chain store when I came in early and needed them because I was in pain. They even called my husband on his birthday to wish him happy birthday and to thank him for the business. We are life long customers now!

Fantastic service. And prices are equivalent to any insurance program's mail order service. I've…read moreeven found that many over the counter products have been cheaper than those in the big chain pharmacies. The staff at Ralph's is simply the best. I used my insurance company mail in service for many years due to the supposed cost savings, and had forgotten how useful it is at times to be able to ask the pharmacist questions about the drugs I was taking, or about other minor health issues. But after a number of problems with the computer generated refill service, I decided to check out how much it would cost to buy my prescriptions locally at brick and mortar stores. Ralph's cost was equal to or lower than the 4 other pharmacies I checked with, and was within "pennies" of the mail order prices. And no more problems talking to a "computer" trying to get a refill sent when I need it, or cancel a prescription when the doctor changes the drugs I'm taking. But its really about the staff -- can't say enough about how good they are. (re the Pelican Point location,)

I been using them for years and I never got my medicine messed up and I will keep going to themread more

I started using Walker Pharmacy after we moved to the area last year. Friendly and professional…read morestaff. But what truly places them in the 5 Start category is this: I was going out of town early the next day but it was already 5:30pm and they close at 6pm. So I wouldn't be able to get the much needed prescription that night. Instead, they offered to deliver the meds to my house that night so I wouldn't miss it. They kept in constant contact to make sure they got the address correct and that I received it I don't know if this is their standard practice, but it made a world of a difference in positive business practices. EXCEPTIONAL CUSTOMER SERVICES!!!

Great mom and pop pharmacy. A 100% service Been around for…read moreyears and years. Thank you for your services Bordelon

Bordelon's Pharmacy is a wonderful Pharmacy. The customer service agents address you with a…read moresmile; they're very friendly and welcoming. The pharmacists are very knowledgeable, experienced and they really care about their customers. They go above and beyond to make sure you're taken care of. "I would recommend them very highly..........10 s!!!"

I recently switched from a local pharmacy to Bernard's. David was extremely helpful in the…read moretransition. When I went to pick up my prescriptions the staff was very friendly and courteous. Great move so far. Chuck N.

I had an appointment for a vaccine. Waited 45 minutes past the appointment time because they forgot…read moreabout me while I was sitting in the designated waiting area. The receptionist openly said that; it's not speculation. On another occasion, my medicine was meant to be filled by the time I got there. I called ahead to make sure. When I arrived, it wasn't ready, so they took my number and said they'd call as soon as it was ready. I waited over an hour in the parking lot before I decided to drive back around. It was ready. They just never called. Cut to this morning. I call & ask them to fill my prescriptions. "Sure," the man says. "No problem. Give us 20 to 30 minutes and it'll be ready." It's now been an hour and a half, and they're still not ready. Terrible, terrible customer service. I'm honestly not sure how this place is still open. I've been using Bernard's for years, which is why I hadn't switched pharmacies before now, but I do think I'll start going to the Walgreens next door.

Pharmacist tried to cover his *ss by blaiming the insurance company, me and other obsurd…read moreexplanations for my husband's prescription not being filled. My husband went without his much needed medication for 2 weeks as a result! I found him to be condescending and untruthfull in our conversation. When asked for the owners info (which he originally claimed he was) I was told he lived in Canada. I have dates and times provided by the insurance compancy which totally contradict his explanations and whoever is responsible for this travisty should be held accountable. I will find the owners information and enlighten them of what is happening at there place of business (at least on this occasion).

Well, this wasn't exactly my favorite place to go, but I am happy to review it because it's a place…read moreI would want people to easily find. This was another pharmacy I visited one too many times. Fortunately so, the staff here was always very helpful and a whiz at filling prescriptions. Most of the time, my scripts were called in by the doctor, so by the time I had gotten home, they were done and ready to be picked up! They have small parking lot, but if you really needed something there, you'll find a way to get your goods. The street was not super busy. In fact, it's located pretty deep into a small street that leads right to the Mississippi River levy. The store sold little trinkets and even some hygiene needs. It was almost often I ran into people I knew, so even got to catch-up with friends while I was there.

This pharmacy is quite out of my way but I still make the drive to pick up my prescriptions there!…read moreOn my last visit, I went 3 days before Christmas to pick up 4 medications for my family. By the time my physician had called them in and I drove there, all 4 were ready and the techs helped a lot with making sure all the applicable coupons were applied to get it as discounted as possible! They were fast, kind, and very helpful! Would recommend if you are looking for an Ochsner pharmacy!

This is the best pharmacy that I've used. They are fast, helpful and knowledge. I really like how…read morefast they are when filling our prescriptions and how they have curbside pickup. Billie, which is a pharmacy tech there goes above and beyond with what she does! If I call and speak with her my meds are ready before I arrive and she delivers them with a smile. There was also a time that my husband was in ICU at the hospital and she went to visit him during a time that was not open for family visiting. She really surprised me when she called me out of the blue to tell me that she saw that he was there when filling his meds. She just wanted to let me know that he was fine and resting well. I'm still shocked by her act of kindness. This Is the pharmacy on O'Neal lane in Baton Rouge.