The pharmacy staff is amazing! So helpful! So friendly. Problem solvers. KeKe is the best. This store is always busy and looks understaffed, but the folks working there are doing the best job they can! 5/5 stars! read more

Always polite and they usually can fill any prescription pretty quick here. This is one of the best locations for prescriptions read more

Walgreens - Drive thru - Drugstores Near Me - Baton Rouge, Louisiana

Worst Pharmacy in the area. Walgreens says they are "1200 scripts behind." That sounds like a YOU problem and NOT mine. I NEED MY MEDICINE. Where does the nightmare begin... Everytime you come here- expect to wait in line for an hour or so. They have one line which is for all drop offs, consultations and pickups. If you try to get someone on the phone it's nearly impossible. You will call and be on hold for an hour and a half and than the recording will say they are on break for 30 mins. This can happen at 10:45am, 1pm or even 6pm. Than when you wait that out- the system will hang up on you. Now, hurricane Ida came. I tried to pick up my scripts 2 days early because it's a hurricane. Waited in line for an hour. Pharmacist says nope we can't fill it. The law states you can have your script up to 2 days early. Pharmacist will not give you your prescription slip back either so you can have it filled elsewhere. 2nd attempt next day over 1 hr in line. Yielded same results. Day 3 storm arrives. Day 4 showed up at store.. nope. closed.. systems are down Day 5 store opens but then they close the doors without warning and still won't give me my prescription back. Day 6 is tomorrow. I'll go waste another 2 hours out of my day and will probably leave with no prescription. I tried to call my doctor's office to have the prescription called in elsewhere. They can't and say their hands are tied- because walgreens has my prescription slip. They told me to get my prescription slip from walgreens. A vicious, horrible cycle. Update: Day 6 today. I was told they would be open 8-4 today. Showed up at 9:30am only to be told the store was open but the pharmacy was STILL CLOSED. No one answers phone even when you try photo or any other department. I see the pharmacy is open at other locations but can't get my prescription transfered on app and can't get in touch with store. Try again tomorrow. That's DAY 7. read more

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Wow the absolute worst experience I've had with any type of pharmacy in my life. I'm on vacation needed antibiotics and I made the grave mistake of sending it to this atrocious excuse for a business. It was suppose to be ready at 11am. I called at 11am they said they didn't receive anything yet to try back in 30 mins to an hr. I called back and they said they don't have anything for me and that I had 4 different "addresses" on file. Then I asked if they could consolidate these to one profile. The lady said yes let me put you on hold. I was on hold for 5 mins then the phone picked up and it was that same lady talking. Laughing and making jokes (I'm not sure what they were talking about but perspective seems like it was geared towards me). Then she hangs up. I get frustrated and call the provider. They said the nurse is on the phone with them now and said they denied it being filled. My provider had to cancel and resend. I tried to tell them to send it elsewhere but they were already in the process. I called Walgreens back cause my partner got back from taking our kids out for some fun (we're on vacation). The provider I was talking to earlier said the Walgreens pharmacy said it would be ready in 10-15 mins (it's 12:50pm at the time). So I let my partner know they can go grab it for me. She left and I was like I'm going to make sure that's correct. I call over there to the pharmacy and got one of the rudest techs I've talked too ( in 2007-2014 I worked as a photo tech and manager at Walgreens). He gave me the same ole I need your information which was cool but he said he couldn't find anything. I then started to raise my voice cause at this point I just want my medicine and get on with my vacation. After giving all my addresses he said "oh this is going to be filled at 2pm. It was 1:15pm at the time. The tech put me on hold and said someone in filling may help you out. I'm frustrated at this point because it shouldn't be this hard to get two antibiotics filled (ones pre packaged for crying out loud). Some guy gets on the phone we exchange hellos. I explain to him in detail what's going on and after a couple seconds replies "hello? Hello?" I said did you hear me and he said "naw I didn't hear you bro". I then replied with my situation at hand, he then says what can I help you with!? I said "you can fill my prescription that was suppose to be filled at 11am, my partners on her way now. My provider told me while his nurse was on the phone with their pharmacy that it would be ready in 15 minutes 25-30 mins ago". He then tells me to not tell him how to do his job. I replied with "If you did your job you wouldn't feel that I was telling you how to do your job, my partner is on her way to pick them up. He then replies with "when HE gets here they'll be ready for HIM to pick up. What a disgrace to the franchise Walgreens. I hope they take action on this dude. Who knows what he has done before me and what he's gonna do in the future for customers. read more

Went to a 24 hour Walgreens at 2 in the morning and there is a paper on the door that says closed. All the lights are on, person is standing in front just putting toilet paper on the shelf. Just looking at me. Called corporate, and they say they can't call them and tell them to open. read more

Honestly, this place doesn't even deserve one star and I cannot overstate that. I sincerely don't think it's the employees fault necessarily either. They just happen to work for a horrible company. My medicine is never ready when they say it will be, the lines are an hour and a half long if you're lucky, the drive through is closed all the time. They do not take LA wallet so if you have time sensitive medication, go as early as possible, don't try to use anything other than a physical copy of your ID, don't go to the drive through, and be prepared to wait for a long LONG time. Or just switch pharmacies. That's really your best bet. Don't even try to get these people on the phone. You'll be on hold for hours with a robot and then be hung up on when you're next in line. This isn't unique to this location either. Walgreens is horrible and genuinely doesn't seem to give a single &$@! about their customers' health or needs. Don't bother with Walgreens. At. All. This location is no different. Neither is any other location I've ever been to. Seriously. Don't bother if you actually want your medication in a timely and reasonable manner. read more

Came here after SCHEDULING an appointment online for a covid vaccine.. although I called ahead and was told they are accepting WALK INS I still made the choice to be "scheduled" to secure my spot. Got in can hear the pharmacist on duty laughing, talking, joking... doing everything but GREETING A CUSTOMER. A nice employee walks from the back after some waiting 10 minutes and asked if I've been helped. I tell her NO, calmly and tells her about my vaccination appointment. The pharmacist then tells me "its best to come between 8-4" ? So I was DENIED any scheduled appointment for no apparent reason. If the store is OPEN and has appointment availability at that time why was mine denied when I came in? I do not recommend this place to ANYONE. (: read more

I picked up a DoorDash order here so I got to see the store. It was semi-stocked, semi-clean and semi-friendly. However the night before I went there was a woman robbed at gunpoint in the parking lot (I know this because of the Nextdoor app). So be careful if you come at night. But it is open 24/7 so that's a good thing read more

This is my go to. It's a couple blocks from my house and I am guilty of going there at all hours of the day evening and morning. I just had two prints enlarged as I waited about 30 minutes I shopped for a few items I needed. I wouldn't suggest coming here if you want to get a print done and you're expecting it to be a professional job. This is just a color print not extraordinary. At times I've had the color very on the same print. If you're not worried about it being a professional print the print quality is not horrible. They do have some good deals but you do need to be signed up for their rewards program. The pharmacy is open 24/7. Staff is always friendly and greets you as you walk in the door. I find myself at the store quite often. read more

Went in around midnight to get a couple of things that couldn't wait until the next day. I was greeted by the security guard, the manager and the customer associate. I found what I needed and checked out quickly. The store appeared neat and clean. read more

I had a script called in at 7pm. Went to the pharmacy at 7:30pm and was told it would be an hour wait. At 8:30pm I was told it would be another 30 minutes. At 9pm I was told they didn't have the script - which is when I got pissed - they miraculously found it and and now at 9:40 I finally got the medicine. Awful customer service!!!!! I would NO stars if I could read more

Worst pharmacy service ever. Received emails and texts indicating prescriptions were ready. Came waited an hour and half to be told not ready. read more

I went to CVS across the street and people were very rude to me after I stood in line and found out that there was no tobacco products sold there. honestly might have had my whole day turned around, Her name was karlin, she greeted me and immediately with no hesitation helped me and checked me out, this is important to me because she knew her job and even though she was in the middle of something she put me first. Whoever is in-charge at this Walgreens, i would recommend her for a management job or pay raise. You do not find people that treat people like that anymore. Thank you for the way you treated me today. read more

Service is PATHETIC! I had a prescription sent there and went to pick it up. Had 5 cars in line at drive thru, so I decided I would go in. One person at the window but they didn't have insurance so they just blocked the window up. Then they started coughing again and again, I realized my health was in danger, so I left. Went to grocery store then came back to the drive thru, 3 cars in line now. I waited and waited, finally got to the window and the clerk acknowledge I was there but didn't come to the window so I waited some more. Finally hit the call button and after much ado was able to get my prescription. I WILL NEVER GO BACK! read more

Would have given 0 stars if possible. Called in prescription to another Walgreens but was unable to get there before closing so was told to go to a 24 hour one and they could pull up the prescription that was filled and transfer it. My husband went to pick it up and the tech didn't see it at the other store so asked which one, he didn't know the name but said it was the one i just filled at the other store. They acted like they knew which one, filled it and gave to Him. When he gets home i see they filled a prescription that i have not filled in over a year and was actually for a completely different Illness. I called and the pharmacist got rude and said it wasn't his fault that he would fill the other one but would not refund the one my husband picked up. I called immediately and offered to bring it straight back to him but he kept saying it wasn't his fault so he wasn't refunding anything. How do you fill the wrong medicine, a medication that i have not gotten in over a year, and it's not your fault. Will never go here again. read more

Such brutal customer service. I asked one associate for help and she ignored me. I wondered if she was hearing impaired. The second associate asking if I had looked for the product at Walmart. Just a brutal experience read more

Worst customer service in BATON ROUGE. I said something so th pharmacy took Over an hour to fill my scrip At 12 midnight. No ones here, and the staff is rude and lazy. Try your hardest to avoid this place. read more

Whenever I come here it's only for small things. They always have what I need. It's hit and miss with the customer service but it's not bad. If you go there late you may stand in line for a while otherwise I have no problems. read more

Pharmacy poorly run, customer service is horrible and expect at least 20 min wait to be seen at the pharmacy...