There is really no need for this kind of store to exist. When I went there to print passport photos, the staff didn't even know how to operate the equipment, and they also had no idea how to handle a FedEx read more

We had appointments scheduled for our COVID boosters and was emailed an appointment reminder ahead of time. By the time we showed up for our appointment at 3:30PM, a sign was posted at the pharmacy to indicate that they are closed at 1:30 today "due to unforeseen circumstances." They never notified us of the abrupt closure. I would have been fine with rescheduling if they would have at least given me a courtesy call before I drove all the way there. The person who identified themselves as the manager on duty was extremely rude. When asked who the store manager and pharmacy manager is, she said "don't call the store, call the 800 number" repeatedly. There's clearly no customer service at all at this place. read more

Walgreens - Was scheduled for a COVID vaccine and not given notification that they are closed "due to unforeseen circumstances". - Drugstores Near Me - Arvada, Colorado

Not open during normal scheduled hours - "because the pharmacist was running late". Not very professional.

I had a Fed Ex drop-off and a cashier had a long line of people she was checking out. I was in the photo/federal express drop area waiting for help, assuming there were other employees. The cashier then screamed across the store at me that she was the only one there and I'd have to wait in the check out line with everyone else. No problem but the way she hollered and her attitude was uncalled for, embarrassing, and rude. I'll never step foot in this Walgreens again. Frankly, this woman shouldn't be working in a customer service job. read more

I don't like writing negative reviews but very frustrating when no one is able to assist when a store is open for business. I waited in a long line to have my daughter's passport photo taken and when I at the front of the line I was refused service because there was only one staff member. He said he couldn't do it. Please hire more staff or set the expectation that the store is not fully in business. Will avoid this store as much as possible! read more

Pretty much the most useless store ever. No one is ever at the counter- whenever a you do see an employee - they have a strong disdain for customers and love the idea of never helping. Being as unhelpful as possible. AVOID AVOID AVOID read more

This location was alright until low staffing. I have no qualms with the staff that quit, but the fact that Walgreens is unable to provide alternate means of getting medications when the pharmacy is low staff or inoperable is not okay. My medications legally cannot be transferred and are now stuck in there until after the weekend (that's if anyone shows up then). There were no alerts or heads up that the pharmacy would be closed, even though I got the usual "your prescriptions are ready for pickup." This is cruel to those who need their medications. Pay your employees properly Walgreens, then maybe others wouldn't have to suffer. read more

Walgreens - "Inconvenience" - Drugstores Near Me - Arvada, Colorado

Do not use the pharmacy. They are understaffed and the hours are unpredictable. It is leaving customers without prescriptions for days. There is no notice or communications with customers regarding staffing shortages. No alternatives provided. Do not ask to speak with the store manager. There isn't one. read more

If you value your health, do not go to this pharmacy. The pharmacists as well as the techs make it very clear that they do not want to speak to you at any point but want to take your money because it keeps their jobs. The pharmacists are very unpleasant, argumentative, demeaning woman. She literally told me that I could not call her anymore because I was bothering her. I contacted her district manager and left a brief message describing what happened and told him that I would not be coming back as a patient, but since I have prescriptions that I need refilled now, I cannot leave this pharmacy until I transfer all of my prescriptions as well as my families prescriptions over to a different pharmacy. She puts people on "hold" by setting the phone down on the counter for 20 minutes while she speaks to other customers. Not only does she do this, but she gives out the personal medical information as you get a verbal play-by-play of the patient's name, birthday and medication. This is a huge HIPAA violation. I am going to contact her manager one last time to leave a final review of this "medical establishment" as well as her terrible customer service skills tomorrow. As I said, before, if you wish to have not only good customer service, but the knowledge that you will be given proper respect as a patient, avoid this establishment at all costs!!!!!!!!!!!!!!!!! P S The Walgreens at 64th & Simms Street is just as terrible. I don't know what WALGREENS is doing but they're going to destroy this much beloved company because of foolish people who literally just want to take your money and treat you like crap. Jan is the pharmacist at 64th & Simms and she is a very unpleasant woman. she's worked there since I was in sixth grade and I am now 35 years old. She treats people with the same disrespect. Quite honestly, I am shocked that these establishments are still open. Covid destroy this country and destroy the medical industry. We are nothing but dollar signs. hope this review helps. read more

Expect to have the pharmacy window shut in your face if it's near their lunchtime, even if your the only customer in the store and there are multiple employees back there. Oh, expect a rude response when you ask about it. read more

This place is a complete shit-show. Don't send your prescriptions here if you want to receive them timely or correctly. As for the rest of the store, expect expired products, a mixed bag of employees, and more. Don't try to do a pick-up order-- they will randomly cancel and not notify you. And worse, hope FedEx doesn't divert your package here or you will never get it! They randomly "lose" packages. read more

Just had the rudest interaction I've possibly ever had in retail with Michelle the shift manager. We arrived to take passport photos with our children and after waiting 20 minutes for her to help us get them printed, she refused to do it for us (even after waiting in a long line TWICE) because every other employee went home and she needed to help other customers instead of us. She told us she didn't have time to help us and refused us service. She was incredibly rude and confrontational about helping us and refused us service for absolutely no reason. One of the worst employees I've ever seen in a business, she should be fired! Walgreens should be ashamed to have even hired her, especially in a shift lead position! read more

The worst. I scheduled a morning appointment for a vaccination. Show up, there's a sign on the door that the pharmacy is closed for the day. Go inside and am told there is no pharmacist present. This is Walgreens ...... they have only 1 pharmacist and no plan in place in case that pharmacist can't come in??? I only wanted a vaccine, but what about people who needed their medication? Highly irresponsible for a company built on people's medical needs. Strongly suggest you take your business elsewhere. read more

This is THE WORST Walgreens I have ever been to. There is a manager there named Michelle who is incredibly rude. After my daughter waited in the drive through line for over an hour, this woman placed trash cans in front of my daughters car when she was next in line. It was 10 minutes before 7pm closing! I was on the phone with my daughter at the time and I could hear her yelling at my daughter and other customers to go home. She was yelling and laughing at people who were upset. It was unreal. Then I called the store to find out when we can pick up the meds and she was rude to me on the phone! We reported her to the corporate office but the whole situation was just unbelievable. read more

How long does it take to push some pills into container? Not long! It takes them forever since all of them are too busy talking to each other about personal matters. I am sitting here looking almost as pale as Dracula and they just yap away. They said it would be a couple of minutes, since when did a couple of minutes mean 45 minutes? Everytime I come here there is an issue with the pharmacy. Other Walgreens are not as bad but when I am sick why would I drive another 20 minutes when this store should have their act together and do their job. Stop talking to each other about personal matters and do what you are paid for. Also, blue hair in the pharmacy area? Grow up. read more

Day 07/27/2021 i came to this walgreens for a covid test kit to test at home . I ask the register ( asian girl ) where can i find it . She then told me to go to cough saction . There were no kit , i had to find somebody else to help me to find it . The second person told me to ask the pharmacy . Pharmany then told me that the kit is in Register . I said the the register lady told me to come here . She then called register and ask if there were any covid test kit at the register, guess what, register lady said "yes" . What? Seriously? So she knew there they were there but still sent me around? I was just are u kidding me . When i confront her about it she just get very unhappy like " so what" attitude . Register lady u are horrible read more

Manager Michelle is still very rude. Had issues with her tonight and came here to read reviews. Apparently a year ago customers were having issues with Manager Michelle and...she's still there. Never going to this Walgreens again, they don't listen to our reviews and take care of issues with employees...and she's a MANAGER! read more

Very disappointing in this place. Recommend avoiding this place at all cost. There pharmacy is even more ridiculous. Can't even do the job they are promised to do read more

Fire the "manager" Michelle. I waited at the checkout and rang the bell for help twice. She strolled out from the back with a twisted up face, rolled her eyes at me when I said hello and I asked if she was ok. She said, "I'm hot and I have a to go order". What a terribly unpleasant and unprofessional person. I won't come back until she's gone. read more

Came in for passport photo and the lady was extremely rude and told me I can't have it done. Come another day! I will never come back based on her attitude and disrespect towards customers. She did not only treat me bad but the person in front of me! She needs a new job not in customer service. read more

Don't waste your time here, no one to answer the phone or speak to in person everything is done in the drive thru. I won't be getting anything filled here again, what a joke! read more

Don't bother with this Walgreens. On hold for over an hour. 20 cars in line to get prescriptions. Lost one of my scripts. There's only 2 yes TWO people working at that store. Never again read more

Customer service at this location is horrible. Tried to drop off a fed ex package, as they advertise, and they refused my package due to not having space for it. read more

I had a prescription filled and there were some issues with my insurance. Rachel was able to troubleshoot the problem and get it resolved quickly. I really appreciate her help and top notch service! read more

I don't understand why these reviews are so low but I thought I would throw in my two cents. I had been going to the grocery store across the street for my prescriptions but it got too hard to wrangle up my kids just to pick up. When I started getting my groceries delivered to my car I decided I should try Walgreens because of the drive thru. This has been a lifesaver! I have had a wonderful experience with the pharmacist and the staff at the drive thru window so far. My prescriptions are always ready and I get a text as a reminder. It's so easy. They also carry all of the medicines we have needed and it's a quick turn around. If you're a busy mom that doesn't have time to wrangle your kids inside of a store - I highly recommend using this Walgreens. read more

The staff here is incredibly rude. Came to fill prescriptions for my young sick children and the clerk "Josh" couldn't figure out the insurance number and told me he wouldn't call them to get it straight. I told him that I absolutely needed him to call because I needed the medication. He finally agreed to but said he couldn't tell me when that would be. I told him I needed him to tell me when he would call as I was standing there to pick up the medication and return home to my sick children. He continued to say he "didn't know when he'd call." I demanded he call at that moment so I could take my child her medication. The customer in line behind was clearly a desire employee as she then speaks up" well he's supposed to be on his lunch and not even helping you." This became a very confrontational and humiliating at the employee we shouting at me in front of everyone in the line. I had to demand to speak to the pharmacist. I had the woman behind me (clearly and employee) calling me "Karen" under her breath. All of this occurred because the tech "Josh" refused to cal the insurance company to get the billing correct. That's not my job, and I wouldn't even know where to begin. That's the pharmacy's job. I will never return to this location again as they have a history of being rude at this location but this was awful. To be humiliated and then have another employee join in as well. read more

The woman working here named Val was extremely rude to myself and others. I know it's stressful times right now with the virus and limited supplies, but her attitude towards me was unacceptable. Also, I don't like the false advertising online re: inventory. I came all the way here from another city to arrive by 9am in order to buy a vital first aid product, only to be told by the asshole woman "the website is inaccurate." I could cry. Glad I don't live nearby because I'm never returning to this location again. read more

Don't buy Latisse from here, they charge an outrageous price for it. $185 later I wish I would've tried somewhere else to get a lower price. I've heard places usually are around $120. Price gouging just because it's not insurance covered. read more

Absolute worst Walgreens. Customer service at this store is HORRIBLE-HORRIBLE! Management is condescending and it trickles down to their employees. There is a vibe of, 'I don't care'... Most importantly, this particular store does not seem to honor all of their ad prices/promotions. It's like they run off of their own "system". It is incredibly frustrating. Even though this is my neighborhood Walgreens, I drive out of my way to avoid it. I take the extra 5 minutes to drive over to 64th and Simms- where the staff is nice and they have better markdowns anyway (bonus!). read more

I want to this Walgreens to have a prescription filled they are definitely the worst Walgreens I have encountered. reviews showing the pharmacy are definitely correct they are so incompetent! I ended up calling the store to asked to speak with the store manager and was put on hold until the phone went dead so I just got done contacting the Corporate office and submitted a complaint this is about the only recourse you have when you have management that doesn't keep track of their employees. Long story short went across the street to a Kroger grocery store and had it filled within 20 minutes of submitting it with no problem. read more

Easy drive-thru pharmacy, friendly staff.

This Walgreen's is large and for the size of the store, it seems you could find a few items a bit easier. I couldn't find some simple over the counter items or things like cold compresses or the staff didn't know. One member told me the other the counter item could be ordered online, but I could do that myself. Hopefully this place will improve, but in the meantime, I only got like 1 out of 4 items on my shopping list. read more

I hate this Walgreens with a burning passion. To the point where I have gone a week without needed meds, bc I would rather wait for other pharmacies to get my med in than spend five seconds waste into my breath with the people at this store. read more

Terrible. One out of four times that I stop by the pharmacy is closed (during business hours). They put up a sign saying no pharmacist is on duty so no prescriptions will be dispensed. Isn't this the primary reason why people come to a pharmacy? Very frustrating. Take your business somewhere else. read more

I find all staff members, pharmacy to cashiers, provide prompt & friendly service. The Pharmacists thoroughly answer questions & suggest inexpensive OTC medications (with same ingredients as brand names). read more

We have been going to this pharmacy and store for 5 years now have we always found the staff to be pleasant and courteous. We have many prescriptions and the staff is always willing to answer questions, call in renewals, etc. I highly recommend the auto refill. Love it! Location is great and works well for our busy family. Appreciate the love the longer hours they are open. read more

Poor customer service I went to pick up a prescription and my co-pay had gone up a ton so the girl told me that they would check on it and get back to me on January 2 no call so I called again today a week later and she tells me rudely but that's not something that they do. They deleted my prescription she was just plain rude no empathy, no call. I'm going to move my prescriptions to somewhere else you lost my business read more

Pharmacy understaffed. To cover the pharmacy, the store will put another employee in the pharmacy to help out which are clearly not qualified to be working in there. Employees working are in sweats and disheveled---have no confidence in the pharmacy that the people handling the drugs are qualified---especially after they gave me someone else's prescription. read more

I love this Walgreens. I've been filling my prescriptions for myself as well as my family for years here. The pharmacy staff is great!! The technicians are always friendly and are very helpful. When the medications my doctor prescribe are too expensive they always offer to call my doctor's office and get a more cost-effective option. The pharmacists are great too. There have been numerous occasions where they have caught various interactions between my medications, or have counseled me on side effects to look out for. Every time I go into this pharmacy the pharmacy staff is incredibly busy (often times lines of people in the drive-thru and at the front counter), yet they still take time to answer my questions and are always friendly about it. This is my first Yelp review, but I wanted to shout out to my 64th and Mcintyre Pharmacy for always serving me and my family so well. read more

Do not use this Walgreens' photo center to develop film. I turned in professional film to be developed at this store. An hour later, an employee called to tell us that our film was ready. When we went in to pick it up, the employee told us our $10-per-roll film had been ruined by an employee who didn't realize it was professional film that had to be developed differently than non-professional film. Their offer to make things right? A disposable camera. How generous. Upon further inquisition, the store manager finally admitted that his employee was culpable and should have realized this film was different. Furthermore, he admits hat this has happened before with wedding photos! Incredible.If you make a mistake once, that is understandable. To make the same mistake twice is ridiculous, especially when it comes to precious memories that are irreplaceable. If your employee is to blame and expensive film is at stake, please understand that offering a disposable camera is an insult. I would expect better from a place that is entrusted with peoples' most valuable memories. read more