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    MoonDance Botanicals

    4.9 (46 reviews)
    Open 9:00 am - 3:00 pm

    By appointment only

    Updated over 3 months ago

    MoonDance Botanicals Photos

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    13 years ago

    My ultimate indulgence. My girlfriends and I love this place and do weekly facials. It doesn't get any better!

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    Page 1 of 2

    Ask the Community - MoonDance Botanicals

    Review Highlights - MoonDance Botanicals

    Tonja is great - we first found her wonderful shop on 11th Avenue but have since followed her to 6th and Corona.

    Mentioned in 6 reviews

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    JOY FILL - My hair while using joy fill products

    JOY FILL

    4.5(29 reviews)
    3.3 miHighland, Northwest

    I've been a customer of this refillery since 2020, starting with their original location down the…read morestreet, and have consistently supported the business and its mission. That's what made this experience especially disappointing. I no longer live nearby, so when I'm in the neighborhood I sometimes bring partially used or half-filled containers to refill--something that has never been an issue in the past and is consistent with how refilleries typically operate. During my most recent visit, however, the service I received was unprofessional and deeply uncomfortable. The staff member who assisted us said her name was Carly (not sure if that was accurate). She is a tall white woman with glasses and a brown, slightly curly bob haircut. From the start, she made repeated presumptions--first questioning whether my partner and I were together (we are a biracial couple), and then repeatedly challenging whether our containers were actually half-full even after we provided the weights. Her tone was accusatory rather than curious, and it felt like we were being treated with suspicion rather than respect. As a longtime customer, this interaction felt biased, presumptuous, and frankly degrading. I left feeling uncomfortable and unwelcome, which is the opposite of what I expect from a community-oriented, values-driven business. I hope ownership takes this feedback seriously and provides additional training around customer interactions, bias awareness, and how to handle questions without making customers feel interrogated or judged. I want to continue supporting businesses like this--but experiences like this make that difficult.

    Money got tight and I had to stop buying products from here almost a year ago. My body and hair…read morerealllllllyy miss it, but my hair is visibly unhealthy now that I'm using store bought products instead of joy fill. I'll be back, hopefully today

    Photos
    JOY FILL - My hair while using shampoo and conditioner bought at Walmart or target.

    My hair while using shampoo and conditioner bought at Walmart or target.

    JOY FILL - Refill wall
 Dish soap, hand soap, shower gel, shampoo, conditioner, etc.

    Refill wall Dish soap, hand soap, shower gel, shampoo, conditioner, etc.

    JOY FILL

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    MoonDance Botanicals - cosmetics - Updated May 2026

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