If someone orders a cab, they clearly need one. I put in a request for a cab to take me from a location about 25 miles from where I was, close to the headquarters of this company (so they should be familiar with the area). I received a text(unprofessional) from the dispatcher asking for the address, after clearly giving an internet request with the business address, and destination. I was told there was a 45 minute wait. An hour after this wait time, I called back to inquire a. Do received no clear answer. I received another call 15 minutes later from another driver to confirm the cab request. I was given a mileage estimate of 16 miles which is 20 minutes on 50 Mph average roads. I called 30 minutes later to see where the driver was. He faced to inform me of a need to get gas, which should have been communicated beforehand. I don't understand what type of operation this is, the prior experiences and reviews before this, or how it is profitable, but I will personally not patronize again. read more