Took the boat in to be serviced and requested that a loose speaker be tightened. The service manager, Bill, stated that he tried to fix the speaker, but was unable to do so. Upon retrieving the boat later, the speaker was found in pieces on the floor of the boat. The speaker had been broken and left in pieces. There were screwdriver marks where they had attempted to pry the speaker off. There was no mention of this on multiple previous phone calls. They accepted my credit card, sight unseen, over the phone and didn't mention that they had broken the speaker. After contacting them regarding the issue, a profanity laced tirade by the service manager ensued. We were then told to "piss up a different tree." Enter Yelp. Just wanted everyone to know of their customer service skills. Would not even drive past the place again. Poor. read more