Johnny helped me out finding a hockey cup I needed and was in a rush for. Very good customer…read moreservice!

Chuck, For your…read moreinformation, I actually came into your business and had my son fitted for a helmet. Unfortunately, you did not have the size we needed in stock, so we went directly to the manufacturer. When it comes to my child's safety, I will pay whatever it costs to ensure he has the best protection available. What I found disappointing about your response is that it came across as defensive from the very beginning. If your company's policy is that you won't help customers unless they purchased the product from you, then perhaps that should be clearly communicated. What you also failed to address was my concern about the unfriendly, nonverbal communication we experienced in your store. Ironically, my son's cheeks were just barely touching the side pads, so the helmet needed a minor adjustment. We stopped at another sporting goods store, and they were happy to help us. They took the time to make sure the fit was correct, and because of the excellent customer service they provided, I ended up purchasing a different helmet from them that fit even better. You assumed that because I didn't buy the helmet from your store, I should not have expected any assistance. I disagree. I was a small business owner myself, and if someone came into my business needing help with a product--even if they purchased it elsewhere--I would help them. More often than not, that level of service led to a sale and earned a loyal customer. Customer service builds relationships, and relationships build businesses. There's a reason I was able to sell my company successfully. Unfortunately, that wasn't the experience we had at your store. Your employee simply shook his head "no," dismissed us, and made no effort to assist. Had he taken a few minutes to help, your business very likely would have earned a sale and a long-term customer. Your response has only reinforced my impression of how your business treats people. I'll gladly drive wherever I need to in order to get the products and service my family deserves. Even if your store is on the way, I won't stop. I'll take my business elsewhere.

Expert service, thoroughly helped us find the exact gear we need, let us try on shorts we were…read morelooking for, even let us test out gloves on the bag. Large selection, we were looking for Muay Thai gear and they had everything we needed. 10/10 would recommend!

Came here for Muay Thai gloves, left with gloves, katana and bow staff…read more Friendly, helpful and great customer service! Will be retuning here soon!

Just tried Racket Tek for the first time and I am never going to anyone else! Matt is incredibly…read moreknowledgeable about different types of strings/tensions/etc. and gives customized recommendations based on your desired performance, style of play, and budget. Rather than the cheapo manual stringing machines most local tennis facilities use (which can be really inaccurate), Racket Tek uses the same machines the pro use. The turnaround time was super quick, and he gives free labor for first time customers when you buy the string from him. Two enthusiastic thumbs up!!

Great knowledgeable staff and a very fast turnaround on my restringing and new grips for my rackets.read more

Came by to check out the shop today. Staff very educated and was very helpful and informative…read more Believe his name was mason or mace anyways I had a great experience and reccomend this business.

I biked all over town in search of warm weather wax for spring riding and when I stopped at Emage…read moreand they didn't have the goods, the guy working there suggested I try Confluence on my way back home. Thankfully that had just what I was looking for on the floor. I grabbed my wax and headed home happy to know that there's a shop so close by with everything I need to keep my board tuned all season long.

Really friendly, walked in with minimal knowledge of what I wanted and Timothy was helpful and…read morepatient in explaining a handful of options

Friendly and helpful staff, Timothy was super helpful and did not make me feel rushed at all. The…read morewhole team answered all my questions. I'll be back for sure!

Extremely rude and unprofessional experience. I went in because the website clearly stated that FFL…read moreprivate transfers were offered, but when I arrived, I was immediately met with hostility. The owner used profanity and told me he doesn't do transfers for anyone he doesn't personally know--completely contradicting what's advertised online. If that's the policy, it should be stated upfront. Wast of my time! There's no excuse for treating customers this way. I would not recommend this business.

Everyone here is just awesome. Mark took great care of me on a firearms transfer and a difficult…read morefront sight replacement. Having been an FFL myself, I highly recommend these guys for all your firearms needs!

I can't say enough about how helpful Troy Simpson of Simpson's Fit Supply was with my PRX garage…read moregym system. From my initial inquiry, to making sure I order a system that works for me as well as my garage, to receiving my order...Troy was very quick to answer my calls, emails, and of course my questions. His customer service and his product line of PRX systems and his own Simpson's Fit Supply brand are top of the line....as is Troys customer service. The PRX garage gym he helped me select is amazing! I can now lift at home with professional equipment without having to deal with dirty sweaty public gyms. Folks, check out Simpson's Fit Supply if your looking for a space saving home gym! My cars actually fit in the garage still!

Happy to support local business. Purchased some bumpers 15,25,35s. Troy was great on getting me a…read moreset of 35lbs that met the grade.

Extremely capable and competent staff! Highly recommended, great prices, selection & value.read more

Charlie's Fly Box We finally got to make it to their new…read morelocation, they moved opposite side of Wadsworth, basically on the East side, Wadsworth & 52nd, on the east side. It's a great store with about everything you can imagine for what you need for fly fishing. Charlie also does fly tying classes. He is a master Fly tying expert. If you love to go fly fishing, you need to come to the shop to check out all the equipment that they have here. I WOULD recommend..