What an amazing luau! My favorite of 3 by far! Free drinks, activities, a great show, and amazing…read morefood...the food kept coming. The ahí poke was my favorite, but they had beef, chicken, pork, fish, veggies galore, Ube bread, a wide variety of desserts, some delicious appetizers, and the list goes on! Our entire table was so happy with this luau--they really do it right!! I recommend getting the standard package since it's close enough and using free self parking versus the valet. 10/10 recommend! I will be back if I have more visitors.

Always nice to check out a Luau when in Hawaii. We stayed at a resort nearby so ended up walking 10…read moremins here instead of driving over. It's probably easier to walk. The venue is beautiful and have plenty of space. We were seated towards the back so it a bit more difficult to pay attention and hear. The show was decent but it didn't start until later and it was paced out pretty slow. The whole event seems to be longer than needed.. from 4:30-8ish but it was nice to experience sunset here. Food was actually decent. A lot of places are ayce but this was family-style. Service was great and they kept refilling our food to make sure we're never empty. The short ribs were the best. Poke was good and simple, fish was a bit dry, salad was refreshing, but fruits were surprisingly not as sweet as I thought it would be in Maui. It's also aycd at the bar but the cocktails were very sweet. I learned to just order shots. They also have coffee and tea available. They had a cool tattoo and cute flower station too. Cool place to check out!

Great food and service. Also a good way to learn a little bit about Hawaiian culture.read more

Super solid luau at the Ritz Carlton!…read more Staying near Kapalua on our latest visit - I decided to surprise wifey with one of the newer luaus on the island, the Tales of the Kapa Moe! Had to make my reservations a few weeks in advance since the luau is only on Tuesdays and Fridays! Some limited, ah?! Taking place at the Ritz newly renovated Aloha Garden Pavilion, such a sight when you walk in! Welcomed by staff and given a fresh flower lei and a stiff cocktail (or TWO) right away! Now that's what I call the Aloha Spirit...quite literally LOL! -Blue Hawaiian -Kapalua Mai Tai (fave of the night, strong & vibrant!) Before going to your assigned seating in the covered pavilion, you can partake in the Hawaiian cultural activities in the lanai, and get your pictures taken underneath the beautiful garden backdrop! Then when you're ready you get escorted to your table for the luau pre-show! I gotta say - the highlight of the night is the luau dinner, pretty swanky! Before they call you up to the buffet line by table, they bring out the whole roasted pig for showing off as it heads to the display line for service! I noticed though that the pig is not made in an underground imu as is the traditional Hawaiian method - it is cooked in a Caja China, which can also produce succulent meat! The buffet is stacked well, and you can go back as your heart desires! So much to eat: Salads -Hawaiian Chopped Salad -Caesar Salad -Kula Beets with Arugula (for you vegans) -Soba Noodle Salad Entrees -Whole Roasted Pig -Macadamia Nut Crusted Fresh Fish Catch -Westside Huli Huli Chicken -North Shore Oahu Garlic Shrimp Sides -Wok Fired Island Vegetables -Local Molokai Sweet Potatoes -Ginger & Soy Steamed Bok Choy -Garlic Mushroom Fried Rice There's even a Build your own Poke Station with ahi and kimchi tako poke and tons of condiments! AND even a Keiki Menu that includes Fried Chicken Tenders and Mac & Cheese! I know this isn't what folks in ancient Hawaiian times ate, but cheee hooo the food overall is ONO! The Kula Beets with Arugula and Soba Noodle salads were faves! Some crazy flavor combos going there and good starters! Cannot go wrong with a poke bowl with your own fixings as an appetizer as well! The Whole Roasted Pig was nice & moist (especially the belly sections), delicious when served with the mu shu buns, poi, pickled vegetables, and hoisin chili sauce. Like basically an Asian taco! The Macadamia Nut Crusted Fresh Fish was delectable too, delicate fish with their mild Thai coconut curry sauce was very good! The North Shore Oahu Garlic Shrimp was liked as well, so much garlic and lemon butter! And what goes well with protein? Why, a heaping serving of Garlic Mushroom Fried Rice of course! More of a modern meal take on the Hawaiian luau, but I ain't mad! I made sure to eat enough for my ancestors HA! After the buffet dinner, relax, digest and get ready for the show. The Tales of the Kapa Moe! Great local host, makes you get interactive too, work off some of that luau food! The show is a lively depiction of a day in the life of the Hawaiian ancestors, showcasing the different tasks of everyone in the village. Many tales to enlighten your senses: *Koʻi Honua - A story of the creation of the islands *Pele - Goddess of the volcano and its molten lava *Kanehekili - God of thunder bringing forth rain to start growth *Laka - Goddess of the forest and all earthly vegetation *Ka I ka hoe - Audience participation chant lesson *Huakaʻi Hele - Migration of our ancestors from the south pacific *Ka wailele o Honokohau - Acrobat in the form of a waterfall *Ae Kakou - Men dance expressing their love for fish and poi *Lānaʻi - The beauty of Lānaʻi displayed as our women dance in a cloud *Moea awakens - Fire finale representing that the fire of our people its heritage will continue to live and burn strong And while you're enjoying the history, don't forget to grab some desserts: -Mochi Tart (must try!) -Mango Pudding -Mango Cheesecake -Kapalua Bar -Macadamia Chocolate Crunch Cake What an experience of a luau, very nuanced! Especially the fire show at the end, super LIT is an understatement! My only note is that this luau is a bit pricey for the 3 hour dinner & show - about $260 per person for Ohana Seating, and about $316 per person for the Ali'i Premium Seating (right near the front row). But if you're a kama'aina don't despair - let them know and you can get 20% off with valid Hawaii ID! Awesome time for wifey & I at the Tales of the Kapa Moe Luau Show! This was us early celebrating our 15th anniversary! Can't go wrong with this luau at the Ritz! AWWWRIGHT!!

The show was amazing! Good vibes, good food, great host/dancers/musicians. Being born and raised in…read morethe islands, it was so special to be engulfed in my culture and to experience the gratefulness of watching how we still speak through HULA, SONG, AND DANCE. Island Breeze never fails to put on a show! Little tip for those visiting the islands and choose to go to a Lū'au, please get hype! Show some love and attention to the dancers, musicians, and host! We adore sharing our culture with those who are visiting, but you also should get excited about learning it as well it's a rich heritage!

I have lost count of the number of Luaus i've gone to, too many!…read more What do you expect from a luau on Fairmont, first rate, it was! First rate food, ambience, service. As with all open bars decent. Activities before and a decent show. Food and ambience made this one stand out!!! Entertainment was pretty typical all like others IMHO

Service is slow to prevent you from getting drinks, hometown buffet style food nothing to tell your…read morefriends about when you get back.

The Luau was Awesome! The food buffet was good, drinks were included , during the show there was…read moresomeone who would assist with getting drinks, and the show was great!

My family and I loved this luau experience! The drinks and food were great and so was the show! We…read moreloved the beautiful story telling of Hawaii from the MC and all of the performers and workers were amazing! :)

We purchased VIP tickets for Drums of the Pacific expecting a special experience, but unfortunately…read moreit turned into one of the most disappointing experiences of our trip. After being seated at our VIP table (#16), we got our drinks and began chatting with our tablemates. Shortly afterward, we noticed water starting to pool around our table. As the water continued rising, it became clear that it wasn't just rainwater, it had a strong sewer-like odor. Guests at surrounding tables were also noticing it and looking around wondering if anyone was going to address the situation. Waiters and staff walked by repeatedly, but no one acknowledged what was happening. The water continued to rise beneath our table and nearby tables. I ended up keeping my feet elevated because I wasn't willing to sit with my feet in foul-smelling water. Several guests from our table complained to staff, waiters, and management, yet little was done until multiple people continued raising concerns. We eventually got up to get food from the buffet, hoping the issue would be resolved. When we requested to speak with management, the interaction was disappointing. We were told the flooding was due to water coming from the parking lot. When we asked if there was another place we could sit, we were met with a dismissive response that left us feeling like our concerns were not being taken seriously. As paying VIP guests, we weren't trying to dictate a solution, we simply expected the staff to find a reasonable accommodation. When we asked about a refund, we took the food we had already served ourselves and moved to a small bench off to the side while deciding what to do. Within a couple of minutes, a representative from Hyatt Regency Maui Resort & Spa approached us and told us that we either needed to leave immediately or pay for the luau. I found this response unprofessional and unnecessarily confrontational. What was most disappointing was the lack of effort to make the situation right. We fully understand that unexpected issues happen. Flooding is not something the staff could have prevented. However, customer service is measured by how situations are handled. A simple acknowledgment, apology, and effort to accommodate affected guests would have gone a long way. Something as simple as, "We're so sorry for this unexpected situation. We still want you to enjoy your evening. You may finish your meal, but if you choose to stay for the show, the refund would no longer apply," would have been completely reasonable. Instead, after agreeing to leave, we went outside to finish the food already on our plates and were then told by Hyatt Regency staff that we could not stand outside and eat either. We weren't allowed to sit elsewhere inside, and we weren't allowed to finish our food outside. The entire situation became increasingly frustrating and left a very negative impression. I also felt especially bad for the honeymooning couple seated next to us, whose special evening was impacted as well. The flooding itself wasn't the issue. The issue was the response. There seemed to be no urgency, little empathy, and no meaningful attempt to accommodate guests who had paid a premium price for a VIP experience. I'm sure the luau itself is wonderful, and under normal circumstances it may have been a great experience. However, seeing how Hyatt Regency Maui Resort & Spa handled this situation makes me hesitant to ever return. The flooding itself was unfortunate, but unexpected situations happen. What guests remember is how those situations are handled. Throughout the evening, there seemed to be very little urgency, empathy, or effort to accommodate guests who had paid a premium price for a VIP experience. The hospitality, warmth, and aloha spirit that are so often associated with Hawaiian culture were not reflected in our experience that evening. What should have been a memorable night became memorable for all the wrong reasons. Based on how this situation was handled, I would give this experience 1 star.

A perfect evening! The scenery was spectacular and the food was delicious. Well run and very…read moreorganized. Highly recommend!

This place is absolutely amazing ! The food , the venue, the service, the ambiance and the overall…read moreexperience are all top notch. This is a must-do event on the Big Island. We have been twice and each time it is just as amazing as the last. We cannot wait until our next visit.

This was the best luau I've ever attended. The MC was so great, we loved the way he spoke from the…read moreheart and shared his knowledge of the island. And all the wonderful traditions All the dancers were amazing with such talent. Especially the Chief Fire Dancer. My youngest son got chosen up on stage to learn the Hawai'i stick dance the food was delicious. The service was great!From the ocean breeze and ambience of the flowers and lovely location , this Luau can't be beat.

Aloha! This was an amazing luau!! The MC was a great storyteller and singer. The performers were…read moreso graceful and fluid, delivering captivating performances with beautiful Hawaiian attire. The Fire performing Chief was last and he did an amazing job!! I like the way the food was served on the gorgeous lawn, it felt so open and authentic. Everything I tasted was fantastic. Fish, pork beef with many sides. Pre luau festivities are a lovely touch and one reason I chose this luau, wish they were a little longer, really enjoyed the emu ceremony. The service was very good at the beginning of the night but tapered down after show began. This is one of the top luaus I've been to, I highly recommend!! The valet parking is super easy and I recommend this also. You can take a quick look around the stunning hotel, I recommend this also!!!