On the evening of March 2nd, 2026, I had an extremely disappointing experience at Waba Grill. The service was terrible & the girls at the register were very rude. To make matters worse, I found not one, but TWO hairs in my food. It was absolutely disgusting and completely ruined my meal. When you go out to eat, basic cleanliness and decent service should be the bare minimum. Unfortunately, this place failed on both. I left feeling frustrated and grossed out. I would not recommend this place to anyone. There are far better food spots to spend your time and money. read more

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Absolutely don't recommend, girls are just on the phone showing each other videos not acknowledging they have customers. Heard the WHOLE conversation. Didn't even put on gloves after passing their dirty phones back and forth and served the rice. The cook did put on gloves but as I'm walking out there's a cockroach. So gross. read more

WaBa Grill - A cockroach. - Asian Fusion Near Me - Riverside, California

Give this BS a F-ing 0 star if could! Pay 10+ for like 3 ounces of protein and 2 scoops of rice . Total waste of money read more

WaBa Grill - 10.50 for something I could have thrown together at home - Asian Fusion Near Me - Riverside, California

This WaBa Grill is not representing the WaBa Grill brand well and is giving the company a bad name. The cleanliness, service, and overall experience were far below what customers should expect. Ownership needs to address these issues immediately before more customers are driven away. read more

There was hair in the food. Don't eat here. Thru away $30 worth of food as soon as we got home. They're closed now so we couldn't take it back. But yea we're super grossed out and will never eat here again. read more

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Food was fresh , fast service during 1-2pm one of the best Wabas out here. The ambiance was work lunch break read more

WaBa Grill - Inside booth - Asian Fusion Near Me - Riverside, California

The women who work here are miserable and dirty. The store was so dirty and out of everything! No WaBa sauce no green onions and everything g was filthy! Came 11/04 around 2pm for my order and she just throws it at me smh! Who hires these people and how do they get past the interview process smh. Management doesn't seem to care last time coming to this location so dirty. read more

They got new machines where you do everything yourself. There are no abilities to enter any deals in the machines at all. I waited for help and the lady took my order. There was sketchy homeless people lurking all around the store walking up to women and yelling at them. I finally got my food and tried to use the magic sauce pump. There was no magic sauce pump anymore. I asked where's the pump and she said we don't have one right now. (Obviously) I said are you going to get one back? She said maybe tomorrow so you can use the packets. Kids running all over screaming and nowhere to wait for your food. The pickup line, the ordering line and waiting line are all in the same spot. This experience was a disaster. Regret coming here for lunch, bad experience and rude people. read more

Finally tried the Boom Boom taco....I ordered a shrimp taco. It was pretty good, came on a flour tortilla with sauce and cilantro. That was my side of choice with the Value deal. I didn't get any carrots this time, because they are always dry and rubbery. read more

WaBa Grill - Shrimp taco on a flour tortilla - Asian Fusion Near Me - Riverside, California

Beyond horrible customer service. The workers dont want to work the cash register and force the computer order system. Then say why did u order there if u are paying with cash?!?! Then proceeded to say: "We dont accept cash unless you have the exact change." read more

WaBa Grill - Workers dont want to interact then dont want to do a cash transaction - Asian Fusion Near Me - Riverside, California

Food is good value . Customer service is like whatever did not feel welcomed. Place needs to be cleaned knowing that this is a food business. read more

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I just started with the whole Waba experience. Went to this location and I was not impressed as I have been. Rice was clumped & Chicken all white was over cooked & This is my normal order when I order. The cashier had great customer service though. I wish I would have looked at my bowl before I made it back to work. This Waba needs to correctly measure that rice cooker & have someone better on the chicken and preparation. I want my order to somewhat resemble the picture not just be served with no passion for the food. read more

I've been eating Waba Grill for over 10 years but this trip was different. First, they had no white rice, but I decided to give the brown rice a chance. Then my bowl came and it had the teeniest amount of steak imaginable. I asked for a refund and when asked "why" I explained how it wasn't enough meat in the bowl for $11.63. Id never recommend not eating Waba Grill but I'd definitely recommend you to stay away from this one since they only want to give a Teaspoon of meat. Get more bang for your buck elsewhere. read more

WaBa Grill - A steak bowl with not even enough meat - Asian Fusion Near Me - Riverside, California

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Ordered a bowl for pickup and went to the store. No one at the registers because of the kiosk. Thought they would have order at the pickup if ready but didn't. Waited 20 minutes until I went up because there was finally a person there and she handed me my order which was right there behind the registers the while time read more

I will not be returning to this location. The customer service was extremely unprofessional and disrespectful. The staff appeared more focused on joking around and socializing than assisting customers. Where is management?? Very disappointing experience. read more

Gotta love this place. I go once a week and get food for all my family. 10/10 just dont get tired of it :)

I'm a regular at this waba..usually come in 3-4 times a week. Usually the portions are good but this seems a bit off. I ordered a regular chicken bowl & mini chicken bowl & the chicken portions are the same. read more

WaBa Grill - Chicken bowl - Asian Fusion Near Me - Riverside, California

Made fresh to order, this place is what you've come to love about meat and veggie bowls. If you are vegetarian, you can opt out of meat. Love the taste and their spicy sauce is delicious. Service is always friendly and fast. I never have to wait more than 10 minutes for my meal. The seating outside makes for a great spot to enjoy your meal and gather with friends. Located in the university plaza, you'll find plenty of options if this doesn't suit your pallet. Maybe after you'll want some desert. Great desert options nearby with a theater in close proximity. Customer service is robotic. Questions are standard when asked what toppings you want. Plenty of parking, you're sure to find a space. Bathrooms are well stocked and clean. Just ask for the key! read more

WaBa Grill - a close up of a plate of food - Asian Fusion Near Me - Riverside, California

Kiosks don't work correctly, a bunch of handwritten signs all over the counter, no Waba sauce stocked, guy at the front wanted to have an attitude when telling him who I was picking up for. Giving them 3 stars mainly because the food is still good, service needs improvement overall though. read more

The food of this place is good, every time I go I order the 2 bowls for $15, the service could be better, they lack a lot in customer service and the ambiance is good, it's a comfortable place to eat, they have good music. read more

I eat WaBa grill daily i add points to my account by scanning the receipt. Was forced to use the kiosks (hate using those) and the machine didnt even print out a receipt. Told the staff can you print out a receipt for me so I can get the points. They kept saying put your phone number in as if I didn't already order and ask him for a receipt. Disappointing to say the least i wasnt asking for much. All good all WaBa grills aren't created equal. Won't be coming back. The bowl was mid at best anyways read more

I don't know what happened . But this place is so dirty now they don't have any condiments or anything stocked up. Service is horrible ! Won't be coming back read more

My plate had a well portion chicken the only thing was that my chicken was hard and overcooked it was really hard to chew and also got the free chicken bowl for my kids! Maybe not over cook the chicken and it would have been perfect the service was ok nothing over the top. read more

WaBa Grill - Chicken plate - Asian Fusion Near Me - Riverside, California

Service sucks here, I will not come back. Kiosk did not allow me to use my reward and when I talked to the cashier. She said there is nothing she can do. Food was okay. Customer Service is horrible and they cannot explain anything. Ambiance is very chaotic. read more

Wanna grill is always fresh steak are chicken grilled and served with rice, w2 different kinds to chooses for your order, white are brown rice. read more

We placed an online order, arrived 10 minutes later. The workers were all chatting, didn't acknowledge us. We finally got their attention and they were so occupied with their conversation that they hadn't even noticed an online order was placed so they started cooking after we arrived. The bathroom was insanely disgusting. Food was mediocre. Do not recommend. read more

Overall: 2-3 stars. Taste: 2-3 stars depending on how simple and bland you like your teriyaki chicken with rice. Not sure how many years ago but when they first opened, they had a deal and we tried this place. Last night, we decided to give it another shot. Nope. Definitely still bland. We ordered the Family Chicken Teriyaki Meal and the broccoli/carrots/cabbage were just steamed and there was no flavor. The teriyaki chicken with the Waba sauce they had drizzled over it was just meh. Yoshinoya tasted better but then again, if you've just come out from a workout at the gym across the parking lot, then I guess it's better to not put back all those calories you've just burned. I had to use a lot of hot sauce. The pickled carrots/jalapeño (next to the condiments) helped flavor each bite a bit. Price: 4 stars if you get a deal through Groupon, LocalFlavor, or their 2 for $11.99 bowls. (Btw, their deal certificates must be used on regular priced items, makes sense.) Otherwise, it's like $9 regular price for a chicken bowl. Eh. If you frequent this restaurant often, they have an app to earn points. Atmosphere: 3 stars. Lots of parking outside. Clean inside. read more

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Cashiers are very friendly. Name on ticket said Destiny. It was my first time having Waba grill and she gave me recommendations and told me about the two bowls for $15. I ended up just getting one chicken and steak bowl. The portion size for the steak was a bit small but the food was good. Overall a good experience read more

I went earlier today and needless to say the service was awful. the woman who helped me out was the same person who helped me and my family out before with the same attitude. she was so weird and so dismissive. and rude. and not to mention she was busy having silly conversations with her other coworkers while ringing up someone???? crazy. the food was good tho but it made such a dent in the mood lol the persons name was emily (the one with glasses) read more

Ordered a chicken plate from this location. Was given the tiniest orange and barely a tablespoon of salad. The portions of the sides were completely off from past experiences ordering from Waba Grill. read more

Yeah I don't know I've had this place now twice and the flavor just is not there. The chicken is so bland I was hoping it was like grilled. The beef was fine. The sauce has this weird texture. The rice had no flavor. I'm just disappointed. read more

The food was amazing, service was fast and the store was super clean. I definitely recommend coming back to this location.

I've always loved and supported Waba Grill locations as well as this location. Let me give you three reasons why after tonights experience I've decided that I will no longer support Waba Grill. First, I was excited to be there tonight yet when I walked in- the cashier looked miserable. I didn't get no kind of greeting. I mean I don't need a lot but at least greet us by saying HOW CAN I HELP YOU? Instead all we got was a dead stare. Secondly, the wait for me was long. 45mins the most. I thought maybe these customer's orders were placed before me. But no. So many customers were passing me up. There was a bag left on the counter so the lady calling out the numbers looked at me and said this bag must be yours. I knew it was wrong because I ordered 2 waba bowls and a bowl of dumplings and all I seen was one bowl. It ended up belonging to someone that just walked in. I was fed up at this point. I showed her my receipt so she looked at the cashier upset and tried to rush and finish up my order. And my third reason why I will not support Waba Grill was when I finally hear my order is complete. The cashier still had a miserable face and hands me my bag. I didn't even get a "SORRY" for her mistake. This location really needs to hire a new cashier that appreciate working for Waba Grill. Her attitude sucks! I was literally happy when I walked in and upset when I walked out. NEVER AGAIN The cashier that I had to experience tonight-really needs some help on customer service and communication skill with the cook. I will not support this kind of service. read more

I always call in my order for pickup and employees are always very courteous and helpful. Food always fresh hot ready at the time frame they give and also one of the cleanest waba's . read more

So I just moved back here from Washington and out there, there is no waba grill and I remembered loving it! I was rather disappointed! The flavor wasn't the small. The rice was hard and tasted old. The vegetables didn't seem like it was cooked. I am not sure if it's just this location but my first experience back was very sad. read more

Food was good and came out quick. However, as I entered the front door into the restaurant, I was approached by a man selling honey. He was stationed at a table by the front door and approached everyone in the place. I thought the manager or staff member would ask him to leave. Quite the opposite. They were talking with him and joking. I guess this is a franchise so they can do what they say want. But, it makes customers feel uneasy as they enter the business. I have no idea what the rules are selling food items that haven't been inspected. Either way, I doubt we will return. read more

Fast! Clean! I get the Plantinspired Steak and veggies it's the greatest thing EVER!!!! I'm addicted! read more

I came in with my friend, for lunch, EDDIE, who took our order was so friendly, helpful, and very kind. The whole staff, where very kind.

This location used to be good, it seems like their portions got way smaller. Bowl its about $10 not expensive but again portions are way to small. read more

No more 5$ lunch special. Owner gave me military discount 10%. Owner or manager works right up front here. They got food out in 10 mins, not bad. Food wasnt bad either. Wish I could give 5 star but some areas of Riverside I can't. Also, the atmosphere seem on edge. My spidey senses ..... lol Was not super clean. Service was average nothing special. Big parking lot. Food was great that's way 4 star. read more

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