I visited this location a couple of days ago and right away I love how clean it is. The staff are kind, respectable, and fast. They make sure all orders are correct before hanging them off. I really liked the feel of this establishment. I definitely recommend it! read more

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Food was fine but Ana had a terrible attitude and bad customer service skills. Who doesn't greet a customer and gives them the silent treatment for most of the interaction?? read more

40 min to closing they already had cleaned the floors. Said they weren't cooking tofu and then said they were out. Wernt very helpful, just seemed like they wanted to get out. Ans one of the employees went back to work after eating and didn't wash his hands..... read more

WaBa Grill - Floors are so wet could fall, and it's 40 min to closing... - Asian Fusion Near Me - Menifee, California

The food is really good and always fresh and the prices are reasonable. I always get the chicken veggie bowl with brown rice and top it off with avocado. read more

Great Service! Quick & Super Friendly Alondra was 5 starsss Great food for anytime of the day read more

Good food, good service, and good vibes! Good steak and chicken. Good location. Hard working, young folks delivering great service. read more

Went few weeks ago service was good greeted when walked in and after ordering food came out pretty quick. Food was good I mean it's Waba! Everywhere is short staffed so nothing wrong with a lil patience people especially when a lot of places also have delivery orders ahead of yours. Kindness goes a long way. read more

I want to say thank you to the three employees who were working at WaBa Grill because, they didn't get upset that I came in to the location 3 minutes before closing time. They showed great customer service and patience no matter what the clock said. I'm a professional Chef and business owner, and I appreciate when employees go above and beyond their job title to make sure customers are satisfied. Thank you to Alonrda, Dillion and Maria! read more

Meliah was the sweetest and very helpful with it being my first time. She did not rush me and gave me recommendations.

Food was great. Very clean place and customer service was great and fast. The cashier Meliah was very pleasant great customer service skills. Will be coming back read more

I been ordering to this since they opened, will never go back again to this place thanks to your service Gabriel. So I was ordering 2 Waba (chicken and steak) and i told him upgrade it to plate, he's expression of his face changed he so what it's then bowl or a plate, I told him I order 2 Waba haven't said if is a bowl or plate. He started mumbling to himself I told him what did you say? After I order he start talking to his coworker about what happened and im still there and I can hear them, and the lady chopping the meat is this the order? She put away some of the meat that she cut looks like I get less meat today! Talked to your co worker when the guest leaves it was so obvious and loud for goodness sake. read more

Waba Grill in Menifee, CA does not honor to what they commit to. I represent a group of parents that volunteer at Paloma Valley High School's NJROTC program. We had reached to Waba Grill in Menifee, CA to see if they can help support our program with any type of donation or assistance. The school is hosting an upcoming drill meet with 16 other schools. The corporate maketing department reached out to us and offered to donate 150 of their new Waba tacos and 20% off any other item. We were very happy for this help to our local community. Last week the store manager reneged on the offer, claiming that there was "miscommunication" and are only offering 20% any item. I have the email showing what coporate had promised us. We are now less than two weeks away from our drill meet and have to scramble to find an alternative food source. Likely, all the volunteer parents are going to end up cooking for the event. I will never give one more dollar of my hard-earned money to Waba Grill. One of the many things our program teaches our cadets is integrity. Something Waba Grill in Menifee, CA does not have. Thank you for screwing us over at the last minute #wabagrill. #NoHonor read more

First time coming here and Gabriel D has no customer service, made me grab my own receipt, and as a first time customer trying waba doesn't explain the menu at all. idk how he got hired, super rude . Never coming here again . read more

Food was good. The cashier needs some people skills. Smile more and if a customer is not sure how to order, help them out nicely. Will not be coming back here. read more

I'm done going to this place. Went in a got a salmon bowl for take out. Got home and noticed a measly little piece of salmon and barely any veggies and rice. I was so disappointed. Please go to Flame Broiler down the street instead. read more

The staff in this store needs to be trained on how to show manners and not be arrogant when talking to their clients! T read more

Ordered online and when my 18 yo picked up the order it was missing the $7+tofu item bc they were "running out" of supplies and needed to close for curfew so they didn't bother to answer the phone or refund?! Crazy. Don't bother going here or r expecting good service or at least a refund for something they ran out of. Complete BS. read more

WaBa Grill - Asian Fusion Near Me - Menifee, California

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The food is good but i would highly recommend driving 10/15 miles to the next city over because every time i go to this location, their customer service is horrible and the employees are extremely rude. read more

This was a quick and easy trip. It wasn't too crowded and we were in and out in a jiffy. I was visiting my mother-in-law and looking for a quick bite. Ordered the salmon & veggies WaBa bowl, beef WaBa bowl, and a mini chicken bowl. I did not like the salmon it had a funny taste to it, but everything else was delicious. It was my husband and kids first time trying it. My picky 4 year old liked the chicken bowl and the sauce they put on it. The WaBa sauce is very good. I always ask for a few extra. The inside was clean and they have stickers on the ground to ensure people are 6 feet away from each other. Tables are also labeled to ensure people are sitting 6 feet away from each other. The staff was nice and friendly. She was happy to answer questions. Definitely would return to this location. read more

Food was good and ready quick but cashier looked super annoyed when I walked up, didn't greet me, just handed me my food after I greeted her and told her I was picking up an order. She didn't say a word and just looked at me nasty. read more

amazing service from Sophia was so helpful and our food came out pretty quickly would definitely recommend this location

Happened 3 times now. Kept getting the wrong order. Whenever we ordered family with chicken and beef, we kept getting chicken only. Tonight, we decided to turn around and told the store employees of the mistake, but instead of reading the receipt correctly, they gave us the beef in half of a cup, after waiting for more than 30 mins and reminding them 3 times, while our food has gotten cold and other people being hungry from the wait. WTH?! We do not look forward in returning or recommending this place. The mistakes are getting ridiculous. read more

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the chicken for last couple times I have came has been way over cooked and crunchy. place used to be super good

They were so helpful. The food hit the spot and their mini bowls are the perfect portion for me.

This Waba needs to properly train their employees. One of the employees (Dillion on cap) literally ate the vegetables with his hand as he was fixing customers plates. This is very unsanitary. I just left. Unacceptable, unsat, and unsanitary. read more

They have been great with customer service and always do their best to go above beyond. I use to enjoy flame broiler but Waba grills food taste lore fresh and moist. read more

Arrived at 9:15 and the place looked closed. Staff was rude and loud, and totally unprofessional. They were watching videos on their phones instead of tending to customers. This is totally unsanitary and the health department will be paying a visit. Employees touching our food without washing their hands. Totally gross. Only one employee, Ceci was working while the others were screaming and playing on their phones. Do better please. read more

Dillon had great customer service. Made out experience fast and easy. The ambiance was get restaurant was extremely clean. The food was fresh and made to order read more

Food is ok - customer service SUCKS. My mom always taught me that if you have nothing nice to say, don't say anything at all - however something REALLY needs to be done about the rude ladies that work here. A customer should never feel inconvenienced when they walk into your business. What threw me over the edge was when I asked for a cup for sauce and they told me I had to use packets... after I stated I was eating in the girl rolled her eyes and reluctantly gave me the cup. Why the cups weren't provided for free use in the first place (especially for a chain as large as WaBa) is beyond me. read more

The employees play to much always making mistakes on order this is my second time visiting this location both time order was wrong I will never again visit this location the worst customer service ever also call the restaurant to tell them what had happened you guess it I sorry I don't know what to tell you I mean from running out vegetables to running out of meat they need more training on customers service less play pay more attention to what going in front of you if no customer in the store you can do whatever you feel but once a customer comes in put on your professional hat read more

My chicken tacos had a foul rotten taste, I asked for a refund they refused. I wish I would have read the reviews before eating here.

The restaurant is clean and organized! Smells good and music on point, I mean it is a new location so the quality and aesthetics of this place have to be maintained! One thing they need to improve is their customer service. I've been here about three times now and never do I feel welcome. It's always more like they're there because they need to do the hours and receive a paycheck rather than serving others, customers. Look, I get it. It might not be the dream job, but if given the opportunity to represent a business you must present yourself well to be able to represent the business well. Customers will come back not only for the food but for the customer service as well. Maybe some customer service training can be implemented! read more

Always love this place!! Great for family. Food is great as usual. You can get green onions fresh daily as well! read more

WaBa Grill - Waba grill time - Asian Fusion Near Me - Menifee, California

So, this Wednesday, a few minutes before noon, I came into the store to get two bowls; one shrimp and the other, salmon. The place was clean and pretty much empty aside from the one patron and her child sitting to the right of the entrance door. A "welcome" was shouted out from behind the counter. I came up to the register, smiled, gave my order, and paid. So far so good. I took my receipt and went to wait for my food. As I stood waiting, I decided to get some of their jalapeño and carrot mix and some extra WaBa Sauce. Unfortunately, they had zero containers for the items. So of course, I ask politely if they had any. Alondra began to look for the items checking under the counter and even asking the other two employees in the preparation area if they knew where the containers could be found. After going from place to place in search of them, she finds the plastics ziplock bags under the counter and reaches over to the empty container near the bar with the jalapeño and carrot mix, lemon slices, and chopped green onions. At the same time, I had asked if they do fundraisers. She had a puzzled and unsure look about her. She then begins to hesitatingly day, "No, I don't think so." This is one of my ultimate pet peeves when it comes to customer service. Don't ever say "No" if you're unsure. Ok, I get it. You're store is new. She then says that the person who should know will be in at noon. Luckily for me, that time was now. More people had come in and a line was beginning to form. Two people who ordered after me had already been served their order. Minutes later the "person who should know" walked in, dropped off her stuff, and checked on the food, even helping to prep some other stuff. I got my food in this time and waited to speak with the "person". With a box in hand and a bag of frozen shrimp on the box, Alondra was able to get her to come over to the counter. The same question was asked, "Do you do fundraisers?" She answers in a more confident, but still slightly hesitant, "No. No we don't." Interesting. So, I left. To the parking lot I went and waddaya know. The"person" was trying to get into her car still holding the box and frozen shrimp. "Would you like some help?" I asked. She said she had it and went in her car. Before she closes the car door, she then says, "I'll check on that fundraising." (Insert appropriate emoji here) Bottom line folks, give them more time. They still need to work on their location of supplies, customer service, an all around knowledge. Why the two stars? This was a less than average experience. Hopefully in a month or two, the owner of this particular store will address these issues and we'll see an improvement. Otherwise, you reading this will continue to add to this until it hopefully does get fixed. On to the next place! read more

Quick and healthy food! There is a Waba Grill closer to where I live, but I go to this one because I prefer this one's cooking. All the cashiers (Alondra, Breanne, Elizabeth, Gabriel and Dylan) are kind and get the job done swiftly so much so that I have put their names to memory! The only complaint I would have is that sometimes the music they play isn't family friendly but other then that, definitely recommend. read more

Alondra was great from when I walked in to when I left. Greeted me with a smile and wished me a great day. Customer service is very important to me and she absolutely killed it. Will be back read more

Cashier talks low and slow and doesn't know the menu. Had to confirm and ask questions and he stares at you blankly. The crew in the back clearly miserable and messing up multiple orders in the 5 mins I showed up. 2 customers complained right in front of us. The ambiance is. Chill but just a bunch of teens running the place. Seems like no one with common sense around. 2 meals and 1 drink is $32.58.. Overall 3/10. Might as well go to Ono Hawaiian and get double the food for the same price. read more

Waited almost half hour for my chicken veggie bowl terrible service. Location needs more workers

Normally I like going to this place as a healthy alternative to other fast food!! And normally I have a good experience. I paid for white meat chicken but received mostly dark meat on two of my orders out of 3. I paid for a large drink and was given a medium because they were out, which is fine, but I was not offered reimbursement or another cup to supplement the difference knowing I paid for a large because it was clearly on the ticket. I was offered a bottle of soda and she took the cup back after i had already touched it. Not only that, she was rude and I was made to wait until after she finished another customers order before helping me after waiting for my food. read more

These employees are working so fast and hard- they seem to communicate well even with tons of customers waiting- nobody can even be mad at the wait bc everyone who's working is busting their butts off! Good job employees if you're reading this! read more