I'm so disappointed how fast this place went downhill since its opening. Today I went in for the first time in several weeks, most of the tables were dirty and not wiped down, the beverage dispensing area was sticky and filthy. When I was in line I noticed they no longer have the self serving sauce dispensers and the worse thing I noticed was the Jalapeño container was empty and had the tongs all the way submerged inside. I mentioned it to the cashier that I want Jalapeños and she didn't even acknowledge me. The food was awful Served warm to cold like its been sitting since lunch time and my vegetables were gross and soggy. read more

WaBa Grill - This place is not worth visiting - Fast Food Near Me - Indio, California

Food is standard Waba grill fare. Nothing special, always good. We ordered the Waba rice veggie bowl. Tastes like I'd expect it to at every Waba location. The staff was friendly enough. What is negative is there's no baby changing station ! For a location in a relatively new establishment, I'm shocked there's no changing station. We ended up having to take all the luggage out of the trunk in order to change our child . read more

I have never had WaBa Grill until my friend, Ashman E., convinced me to go. First off it was tucked away and hardly noticeable when you pull into the shopping complex. Parking is fair and they have outdoor seating too. The ambience was excellent, definitely felt like I was in some sort of Wreck-It-Ralph video game haha they had music playing that wasn't too loud and I was immediately greeted upon entry. Apparently, I showed up at the right time because it was not busy to the point I had to wait for a long period of time. If you hate waiting is recommend coming here 2pmish. I ordered a chicken bowl with the brown rice option...but failed to realize you can add Avocado for an extra charge, they should ask you or make that avocado on the menu huge haha. My food was warm and steamy when I received and delicious. The employees are friendly and professional. The negatives were seeing an employee stare at a pile of dropped food and walking by it like he didn't see it...luckily the owner, or whom I assume was the owner, saw it and immediately took care of it. Overall 4stars, because of lack of attention to detail from staff and visibility of store and of sides to add into bowls...AVOCADO! read more

WaBa Grill - Chicken Bowl with self added hot sauce - Fast Food Near Me - Indio, California

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The worst waba location Cashiers never Pay attention as ending giving the order wrong.they seem really busy playing with the cooks Besides the place is usually dirty read more

Very patient professional service they wouldn't accept $50 bills but i ended up spending40 and was a happy customer thank you Emily!

This evening went to Jackson WaBa for my favorite chicken bowl. There was so much noise in the kitchen AND clearly a new clerk taking my order, was a challenge, aside from the fact I had two different items and ordered two each. I thought all was well, paid and sat down to wait. Got home only to find out they'd done 2 different meats on two of the orders, which wasn't even mentioned at difference of over $2 plus per item. I know, I should have checked each order individually but I didn't. I'm just out an additional 9 dollars. I tried to call to let them know but guess what! Their line is disconnected! read more

Great chicken and salmon bowls! read more

WaBa Grill - Fast Food Near Me - Indio, California

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SHORT FALL. Very nice casher! That's probably the only thing nce I can say about this place. DINNING: Not so clean, tables haven't been wide up and lots of food on the floor. Yes, I know it's a fast food. I was the only one in the place. FOOD: SO-SO. I order the steak bowel and streak plate..almost the same meal. The plate comes with oranges. Ordering or take out. Comes in the same container. The food wasn't much for $10. The veggies were not fresh. [See pictures] PRICE:: TO MUCH FOR TOO LITTLE. FINAL NOTES: Not worth the wait and your money. Go some where else read more

WaBa Grill - Fast Food Near Me - Indio, California

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Pretty typical waba. Service was good. Clean floor and tables. Annoying fly near us..probably to family who keeps opening the door. Kiddo liked her food and portion seemed right for $5 read more

WaBa Grill - Hal and half veggie bowl for kids - Fast Food Near Me - Indio, California

The food is amazingly delicious, fresh, made to order, and healthier than most other places. This is the first time we've been here and grama loved it too! Gram is a bit of a food coneseur and it's good news to me that she enjoyed her lunch. Great customer service and very fast; we will definitely be eating here more frequently. We highly recommend this establishment. read more

WaBa Grill - Shrimp and veggie bowl with brown rice - Fast Food Near Me - Indio, California

I went into this place and made my order and patiently waited while they were making my food. I didn't receive utensils or the 2 bottles drinks I asked for and on top of that my recipe it was never given back to me after I had to verify it was my order number when they called it. They don't have anyone to answer the phone and this isn't the first issue I've had at this restaurant and it's made me irritated enough to leave this review. read more

Is there even an owner of this WaBa? Dear Mr. owner sir, I would pay attention to what is happening at this establishment. How is this place still open? Do you read your reviews? I freaking love WaBa Grille and would drive from Palm Desert to Indio to get it! Just out of respect for myself I can't go anymore! When you walk in the workers literally look up at you and wonder why the heck you are there! They are rude! The food is made with no care. It's always so dirty and messy it's almost hard to eat there. Slow is an understatement and when you get your small order 30-40 min later they set it on the counter and say nothing whatsoever. You are wondering if it's your order or the other 5 people waiting. No apologies for the ridiculous wait, just basically mad dog you. It's almost comical. Is the air conditioner fixed yet? My husband even left his A/C card it was so hot for months! Just a shame Mr. Owner of WaBa! Embarrassing for you actually. And I would not dare say a word to the heavy set woman handling things....she literally would gather the crew and jump me. Her looks pierced my sweet soul while I was waiting.....I've been having nightmares ever since my last and final visit. Thanks a lot for killing my vibe WaBa Indio. read more

Super rude cashier, there's only one person working which is ridiculous poor her. Also it doesn't look clean floor was really messy

Tried to have a great lunch with my girlfriend when a roach as big as a newborn baby started to crawl on the wall by the register I even have the pictures to prove it, definitely disgusting to see people keep eating the food while they seen the roach as well. But good staff to offer a full refund cleanliness I'll give an F to say the least. read more

WaBa Grill - By register /condiments - Fast Food Near Me - Indio, California

Stopped by feeling very hungry, so maybe I was hangry! None the less I walked in and walked up to the cashier( no name tag so didn't even bother asking for her name). I was greeted from the back of the kitchen which was pleasant. When owning a restaurant and depending on customer service greeting your potential customers is key. I appreciate being greeted when I walk in, which in this case it wasn't the cashier that was working the register ( face of the business). I stood there ready to order in which she finally looked and me and said " I will be right with you". As I stand there with my hands in my pocket hungry and ready to place my order ( unable to since she is still busy), I hear the phone ring and a gentleman answers the phone and takes a phone order. While I stand there and continue to wait (approximately 5 minutes), I realize if someone is able to take a phone order how is it possible that they are still keeping me waiting unable to take my order? Is there a priority to phone orders? Finally the cashier is ready for my order in which I place my order. My total was somewhere along the lines of fifteen dollars or so, give or take a few cents. I hand her a one hundred dollar bill. She then says " I don't have change for that"! How is it that a food chain of this magnitude can't even be prepared to have adequate change for the business day! She then asks me if I have a debit card. Why should I have to accommodate your business when it is not my fault that me a paying customer has money to pay for a meal but I am turned away for lack of change! Back to the cashier she lacks enthusiasm and definitely does not genuinely care about the customers. I took my business elsewhere. I have been coming to WaBa Grill for a long time and there were days in where I ate here up to three times in a day even held business meetings here. Better trained staff goes along way! read more

Can I just say, "dirty and disgusting location" I have never been to a Waba Grill as dirty and lack of cleanliness, bathrooms, floors and grill. This location needs some attention ASAP! Wanted to run out but knowing my kids were starving and wouldn't appreciate Me taking them out. Staff was nice and courteous but seriously that does not make up for their dirty grill. Wanted to take a picture but they were all standing around. Cmon owners this is a spot for travelers stoping and as a traveler I always want to come in and enjoy a tasty meal in a clean environment. read more

Dissapointed... ordered 2 salmon plate and kid's chicken teriyaki ... I wasn't sure if I was eating salmon or chicken breast as it was over cooked and chewy. My daughter's chicken teriyaki was also chewy. I actually never had this experience with waba's food.. read more

Definitely needs new management! Staff was very stressed out In a hurry Running back and fourth ! Dropping on the floor to go containers Forgetting people's orders ! I felt bad and wanted to help them. Please get new management!!! Food is great but seriously need new people running this place ! Sorry read more

Wow. Unbelievable. Charges me extra and didn't get the right amount. When I call them they give u attitude like if it's there great grandma left it behind for u. read more

The guy in the back giving everyone bad looks was out wiping down tables before going to the back to prepare our food without washing his hands or wearing gloves. Also, the kid at the cashier has NO IDEA what customer service is. He might be stoned. Or special needs. If he is, then I apologize. Today is 7/30 and it's 4:30 pm. Ordered and paid for avocado with my bowl, didn't receive any. Didn't get my apple juices for my kids meals. The place is empty but the whole restaurant is dirty. Management should look into this location. read more

Out of steak, out of dumplings, out of salad, Ike this place was straight out of food. Brown rice was hard, and the ladies were absolutely terribly rude. I'm giving it a 2 to make my review seem more realistic to those on the fence. Don't waste your money at this location. read more

Unfortunately this is the only Waba in the desert the ones in Palm Springs and La Quinta are no longer there. Very disappointed with the service and the food. Our chicken bowl was gross! The chicken was burnt and was chopped into small pieces. We stopped at the one in Redlands last month on the way home and what a difference from the service to the food. We will never go here again! Hopefully Ono will be different. read more

I live down the street from this place and it will probably be the last time I eat at that location after tonight. The employees who worked literally grossed me out! I arrived and one just sat there staring at me while eating her "hot Cheetos" and the other just seemed bothered with that fact that a customer showed up and wanted to place and order. I then ordered my food and after she rung me up she didn't even bother washing her filthy hands. She did slap on some gloves but washing your hands prior to serving food should be a stand practice. read more

I would give half a star if I could. People were rude, place was filthy and food was terrible. There was no one in the place so you would think with 3 people working that we could see- it should have been clean. From junk on the floor, to a dirty beverage station, to the broken door leading into the kitchen. You could see how filthy it was. When the food came the steak was like beef jerky. The vegetable were burnt from the microwave that they must have came out of. Most of the bowl was ice cold. We didn't eat but two bites and threw it out. Now feeling nauseous after. Don't go to this location!!! There are other locations to try. Avoid this one!!! read more

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These guys are great. Not only is the food wonderful they are personable and friendly. We stop here every time we head to LA. Ty guys read more

WaBa Grill - Lobby - Fast Food Near Me - Indio, California

I have to say I'm truly disgusted, management and the franchise owners obviously do not care about this establishment or the reputation it has. I came here about a month ago with my family and the customer service was horrible ! I asked for my order to be " for here" instead I received it in a bag " to go ". Then I ordered 3 kids meals that say on the menu " chicken veggie " only to open them and there be no veggie and when I asked the girl at the counter about the veggies she told me the kids meal didn't come with veggie. If that is the case WHY do you advertise " chicken veggie bowls " for kids ? With that experience I was hesitant to come back . And I honestly shouldn't have ! I came in today with my son only to see a worker ( Tonya ) in the back on her phone. I thought nothing of it she could be on break whatever I ordered and was given my food no later then the first bite I see Tonya turn around and start cooking the chicken with her phone in her hand the entire time. This is not her house whatever germs she has myself, my son and everyone else in the restaurant at this time now have them too ( March 12,2019 ) . SO THANKS TONYA ! Not once did I see her wash her hands. And at one point she was talking on her phone while handling the chicken . I'm no health inspector but that is extremely unsanitary and disgusting to say the least. This comment will go no where like the ones before it below. But if for a chance the franchise owner sees these comments I highly recommend hiring a new staff and doing a deep clean of the store . Horrible customer service and unsanitary conditions is enough to make people not want to return to your establishment. I definitely won't be back. read more

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So love this place for the most part but its defenitly a bummer when you show up 45min before closing and find out that they dont have veggies because they're already pre-closing. One of the biggest key items veggies!!! But I understand the need to pre close and want to go home so I'll leave 2 stars instead of one. Plus they dont have uniforms it would seem. Reading other reviews company should close it like the one in LQ unless willing to invest in better training or employees read more

I am happily surprised with how this restaurant is still open in over 120 degrees heat. There is a tesla super charger right in front so while we were charging our car, we were able to eat dinner. The food came in less than 30 minuites, but the flavor was average. I had the salmon, but it was a bit dry and pasty. My brother had the steak which was admittedly better than mine... Overall I think this is a good stop for a long trip. read more

This place is awful. No beef, no AC. I love WaBa Grill, just not this one. We ended up eating Next door at the yogurt land.

Ordered 15min in advance so I can get my food as I walk In for my lunch break, but waited an extra 30 min and didn't even get to eat my food. No one was working. The kids behind the counter didn't even know what to do. After 20min of standing there they realize I'm the one that ordered and then they start making it. The lady in red was then rude to my wife and then realized how stupid she was acting. Complete waste of time. Absolute waste of money. Manger takes down my information and says the owner will call you and give you a full refund; 2 days later and nothing. I tried calling today and the phone number doesn't even work. read more

Place is filthy. Place was empty and 1 table was clean, trash on floors. Needs management

I was debating whether to post this, but my jaw is still sore today from the hard dry chicken this place had yesterday. The tomatoes in my salad had the stem on it. AVOID THIS LOCATION!!! From the beginning of our visit we noticed none of the employees were in uniform and were wearing everyday casual wear without name tags. Kinda odd. The manager had a long sleeve shirt, but he was also working in the kitchen. Poor dude. We ate inside and the tables were dirty. Wish I had taken a picture of the long hair that was attached to the table next to us. The female bathroom was dirty. The trash can next to the entrance was overflowing and sticky. I do not recommend this place and I am not very picky about where I eat. read more

WaBa Grill - The stems from my tomato. I had chewed up the other one. - Fast Food Near Me - Indio, California

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Staff Knowingly allowed a customer get ice and drink in a personal pitcher which he rinsed out at the drink bar. I told the staff who said no it's ok. He was rude didn't get my correct. I was charged for avocado but never got it. Rude staff. Won't be going back after that drink scare gross read more

If you are looking for a healthy place to eat in Indio, you've found it. They have wonderful salads and bowls, with Chicken, Beef or Salmon. You can add a full half an Avocado which I recommend. Parking is easy and staff is friendly!!! read more

WaBa Grill - Fast Food Near Me - Indio, California

I truly honestly do not understand how this place is still standing. Its know for being a healthy alternative and it really is BUT they RARELY have white meat it's insane. The staff is unprofessional in their upkeep of appearance and their hospitality. I've given it an abundance of chances but have officially given up. read more

This was the worst Waba experience Ive had. Servers was extremely rude and slow, walking around like they had no idea what they were doing. I ordered at 713 and didnt get my food til 750. Dont come here. read more

This is my third and final visit to this location. Every time I come here they are rude and unwelcoming. They act like customers are bothering them. Today was no different. I knew going in it would probably be a negative experience but decided to give them the benefit of the doubt. I shouldn't have. I usually get the same thing at Waba, so I know how it should be and when they get lazy and cheat you. I ordered my rice bowl with Elizabeth (one of two employees here) She immediately asked me if my order would be to go, rather than asking if I wanted to eat it here. Making me feel like she wanted me out! I told her I would be eating it here, paid my bill, and waited for her to hand me my beverage cup. She didn't. She just looked at me like "why are you still here?". I asked if we were supposed to just grab the cups ourselves and she then sighed and rolled her eyes and handed it to me. After watching the guy before me get his food (for here) on a tray with no lid on his bowl (the way it's usually served when you eat there), mine was given to me with no tray, just on the counter with a lid. Not even a bag! Wow! Okay. Clearly she was sending me a message there. I am sitting here taking my time eating. Watching them mess around and greet other customers as they walk in with very little enthusiasm. When I walked in, neither one if them greeted me. Yet they greeted the person behind me. I was friendly despite this behavior, but I am making this known because its wrong and this is the last time it will be happening to me. This location needs new management. read more

I visited waba grill the woman that helped was very rude! And chicken and rice was dry. I will never go back to waba grill in indio they suck! read more

It's about time I write a review on these slackers. Half the time they don't have chicken. The other half they don't have steak. Only God knows how they're still in business. I ain't going back. Good luck read more

Pretty good here! Nice amount of food if you get the signature plates! Very healthy choices that you can choose from. read more

WaBa Grill - Fast Food Near Me - Indio, California