Food and service are always amazing every time I come with my family! Staff is always so helpful and attentive too!! Love that we have local places out here in the valley read more

Person taking our order was rude and dismissive when we asked a question. We left mid-order and went to Ono Hawaiian BBQ where we had an amazing experience- super clean, friendly, food was delicious. Don't ignore all the other bad reviews for this WaBa location! read more

Restrooms are filthy, drink fridge is pretty much empty, tables are dirty. If it wasn't for the food my daughter likes I wouldn't come. 3rd visit today, it seems to be the norm here. I hope I find a restaurant replacement soon. read more

So I received an invite by the owner to respond about my family and mine experience here. I never do this. And I actually did email as requested by the owner of the establishment. In all my reviews, I've never gone as far to email back when they ask to email. But our experience here was so horrible that I decided it was important to do so. This email has went out a long time ago, and I yet have still not heard back from the owner of this location. I figured sending an email as she requested would have had her do the same. I'm starting to believe that that was just something to put on yelp so people think she's taken care of the problems in her location. read more

WaBa Grill - WABA meal - Fast Food Near Me - Indio, California

I'm really disappointed with my experience at WaBa Grill today. I ordered four bowls for my family and each one had barely any chicken -- maybe a couple teaspoons at most. For over $50, I expected fair portions. Please make this right. Order #41772919748247555 read more

We were lucky we didn't get sick. The food was dicey at best and we should have just left. Service was awful and the place was empty. We were desperate for a quick lunch but will NEVER do that again read more

My wife and had been traveling all day from Washington State to Indio for vacation. We were tired and just wanted something quick, healthy and close by the resort we were staying at. We got anything but quick and healthy. We ordered a rice bowl with salmon and a salad with Shrimp. The food took 1 hour before it was ready. The salmon tasted horrible. Overcooked and tasted more like steak than fish. My wife's shrimp also over cooked. Daniel was the order taker. Big guy that was obviously unhappy about his position or life in general. The place was not very busy, but EVERY table was dirty without being bussed. In hours. The music was loud and not enticing at all. Floors were dirty. The place needs help. We will not be back! read more

Food was ok chicken was overcooked and burnt. But that's not why I'm leaving a bad review Elizabeth who took my order was so rude, I wanted some lemon for my meal and she shrugged me off and said to wait while the cook came and helped me. I've been there twice and both times she's rude and doesn't want to help. I wanted dumplings but said I could wait 30 minutes if I wanted some. Very disappointed read more

Call Corporate!!! Place needs to be shut down! This location is disgusting to say the least! Even the staff looks like they haven't showered! The place is dirty every time I go in. It always stinks. And food is poorly cooked. And to top it off they rip you off with small portions! read more

Service is never kind, always in a mood responding aggravated when I asked a question. Never said you're welcome, or have a nice day, or anything after I thanked them for the food. Makes me never want to come to this location due to their disrespect. read more

WaBa Grill - Fast Food Near Me - Indio, California

Gross!! I should have read the reviews before ordering. 1. Girl at the front taking my order was rude and couldn't speak up so I can hear her. She clearly doesn't want to be there. 2. Soda machine doesn't work. 3. Ordered a chicken beef plate. Comes with salad. I didn't know plain lettuce is salad. 4. Chicken and beef were diced so think and small it was like ground up mystery meat. The beef tasted like dry beef jerky. And the chicken was like cardboard. Yum my favorite. 5. I got a glass of water and even that was warm. 6. I didn't ask for sauce and I got 50 packs of all sorts of stuff that I threw away. What a waste. 7. The table I waited at to get my food was sticky and dirty. 8. Lastly. Know one said thank you or anything. Just picked up my food and left. If I ate it there I would have given it back for a refund. Don't go here. And the ownership should get new management and staff. Sad. Maybe pick a different franchise. read more

I drove 30 mins from palm springs I got there at 7pm and the girl at the register was wearing a shirt that said " Trix and hoes" they were out of white rice, and chicken. The boy that was grilling kept pulling his pants up while he was cooking. Very disappointing I usually like waba and its why I drive 30 moms for it. read more

Most disgusting Waba Grill I've ever been to. My bf never had Waba before so we decided to stop in on our way back home from the river. First the cashier was dripping sweat while taking our order and was rude while doing it. Almost everything is "out of order" in the soda fountain. I had to use the bathroom no seat covers, paper towels or soap. You need a key which is attached to a plastic pipe on the front counter. Small portions of meat rice was hard. We got dumplings that took 20 mins and were just boiled which they are supposed to be fried as well. We requested a refund on the dumplings and the "manager" wouldn't even talk to my bf when he asked would you eat that why are you serving undercooked food. We will not be returning. This location needs to be shutdown to how dirty it is. I'm grossed out I even ate here. read more

Tried coming to this location again after not being in the area for over a year. Thought maybe they fixed their staffing issue. Obviously not. Last time I came an hour before closing and had one of the rude young workers telling me they were closed. Now today 9/9/25 I was standing at the register for over 10 minutes with no one in sight at 7:10 pm. They close at 8. Horrible!!!!! read more

This was our first (and probably last) time eating at Waba Grill. My wife and I both ordered the Wild salmon rice bowls. They both had about 90% rice and a small over-cooked piece of salmon. Our daughter got the tofu which I thought was better. I had just signed up to use the app, and we were supposed to save 25% (about $10) off our first meal, but the lady who took our order didn't tell us to scan the barcode before we paid - then it was too late. So not worth the price! read more

Drove 30 minutes to eat at WaBa Grill. Wanted to order a WaBa bowl "sorry we don't have any steak". Okay, changed order to a chicken bowl. "What would you like to drink?" I'll have Thai iced tea, " sorry, we're out of Thai iced tea". WTF WaBa Grill. How do you stay in business??? read more

Disappointed with the customer service. The servers tone of voice and body language was as if she was in inconvenienced having to assist her customers. read more

WaBa Grill - Fast Food Near Me - Indio, California

Today, four of us at work ordered some meals and sides from this Waba Grill location to eat at work. The four of us have eaten at several other Waba Grills, and this was the worst food quality by far. The steak was dry and charred, mostly composed of fibrous material. Two of us didn't even finish our meals. I wouldn't even feed this to a dog. Two of the others had similar experience with the steak, and their portions were small. Very disappointed! read more

WaBa Grill - Horrible Food! - Fast Food Near Me - Indio, California

Lady in charge in morning was so rude and loud! If it says open at 10am why have doors opens but proceeds to yell at customers that they are closed. read more

Usually love WaBa grill. Stopped here in my way from AZ to LA. Where do I begin? I walk up to the counter with my family and get ready to order, and they tell us that they are out of chicken. We order beef, but it comes out really dry like beef jerky. The bathroom door is broken, so my wife almost gets barged in on. Multiple drinks are out at the fountain. No Horchata. As I'm finishing my meal, I hear the guy at the counter tell the next customer that they are now out of beef, but the chicken is ready. Seriously?? Get your act together and be prepared for the dinner rush. read more

Walk in and employees act like you're a ghost, are not polite. Took too long to get my order. Won't be back

Don't ever go here , customer experience is the absolute worst. The kitchen is disgustingly filthy. I already called the health department. This place should be shut down. The food is warm at best and the workers are rude . I can't believe this place is still in business . Would give it negative 10 stars if I could. Oh and everything and I mean EVERYTHING is STICKY read more

Heath department should do a surprise visit. No hairnets? With that much hair? Off to chipotle I guess. read more

WaBa Grill - a woman preparing food in a commercial kitchen - Fast Food Near Me - Indio, California

I'd been wanting to try this chain out for awhile, and I was unfortunate to pick this location for my first experience. The spicy Asian chicken salad wasn't Asian at all. Where were the almonds, the wonton strips, the ginger dressing? It was basically the house salad with withered gross old leaves and teriyaki chicken. My husband got the salmon bowl with veggie and his carrots were raw. The shrimp taco was thankfully decent, which is why I gave this place another star. Just don't bother with the chicken salad and don't expect your veggies to be cooked when you get your bowl. read more

Service could have been better, we got there 40 minutes before closing and the girl said no taco's clearly she didn't want to make them, then I was going to pay with cash and she said she didn't have change, really you don't have 20 dollars in your register, well they missed out on there tip, there loss my gain, I've been to wave grills all over and this one was the worst, you know when you come to work you could try to act happy. read more

Person at the front was eating and chewing while taking my order. The guy also wiped his nose as he proceeded to take my order and start preparing. He did not clean his hands and started touching my chicken. I immediately asked for a refund back. Disgusting and lacks cleanliness and is beyond unsanitary by the behavior . Do not eat here read more

Burnt, dry overcooked chicken. Tasted like it was days old. They didn't have any steak so had to settle. They charge $4 to add tofu. They gave us extra sauce which use to be so delicious but now is like water and salt. Tried to drown the nasty chicken flavor. There are only three employees but they're very slow and the guy at the register talked soft and slow and wasn't in a rush. Rude. Honestly it's so overpriced. Try Yoshinoya instead. The chicken here was so hard it made me choke and cut my throat. Jack in the box has better teriyaki chicken bowls. read more

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Disappointed is such an understatement. I placed an online order for pickup around 6:30, drove 15 minutes to pick up the food only to be told once I walked in they were out of chicken and steak. The two things that both orders consisted of. I told them I wished they would have called me before I drove all the way there to let me know, but the guy said they don't see our numbers when we place an order and that they only had white meat chicken or shrimp. I had to completely adjust our orders and wait about 20 minutes for them to then make everything. Mind you, one of the bowls was ordered the boom boom way, and I even mentioned that in person while they were making the food. Once I got home I had a regular bowl with just the boom boom sauce, not the edamame or cucumbers that it's supposed to come with. Pot stickers were cold. The white meat chicken I got for my bowl was overcooked and so was the shrimp and rice. I also wanted a side of the green onions and wonton strips that I didn't get. Over $30 spent for a terrible experience. read more

Got sweet n spicy chicken bowl with brown rice and veggies. Chicken was overcooked and tasteless. The hole bowl was not good. I had gotten the same bowl at another Waba Grill, and it was delicious, so i was looking forward to having it again ........ very disappointing. read more

Enjoy the food but as we walk in, it's empty but lots of trash and cups on 4 different tables as I count. Floor dirty. I see 4 male employees and seems only two makin food and orders. No horchata also sucks. I love the food here after the gym and will come back but Dang. Dirty is biggest issue, attitude shows they don't and definitely don't want to bring my Kids here. Been here now 25+ minutes. No cleaning still and ppl show up can't find clean table read more

WaBa Grill - Tables and floor been like This for at least 15 min+ since we walked In. - Fast Food Near Me - Indio, California

All people are inside at the back, as if the place is close. Drinks are water downed. No ice. Will not come back.

Others have hit the nail on the head. This place is extremely unimpressive. The service is poor, Elizabeth is a mess and customers are clearly a distraction for whatever else they have going on here. We were here grabbing dinner on our way to CA for the Thanksgiving Holiday. We walked in around 6:15pm and had to wait for Elizabeth to finish restocking the utensils and breaking down their boxes before she would even acknowledge us. As soon as we ordered our bowls she let us k ow that they were out of white rice and only had brown rice. No problem, it happens I get it. What I didn't appreciate that was while we were eating others ordered and received white rice. Why were we told they were out? In any event I highly recommend choosing somewhere else to grab something to eat. This shopping center is littered with vacant store fronts and I fully expect this one to join the list soon. read more

WaBa Grill - Fast Food Near Me - Indio, California

Looooong wait time. Order ahead or suffer for mid quality food. I was hoping it would suffice for lunch, but we ate there and it was also very sticky and muggy inside read more

Food is not fresh, smells like a backed up sewage. The floor is not clean. Pay attention to the cook. He wipes sweat off over the meat. He's cooking. read more

Worst case Waba grill ever They take AGES to prepare one order They need atleast 3 workers here this location is SUPER SLOW read more

I like their veggie and rice bowls quite a bit. The new vegan "steak" is fantastic, and nobody would guess it's not meat. Service is always friendly, though it takes a while to get your food. Plan on about a ten minute wait after you order. I stop here regularly on my way between AZ and CA. read more

Staff was high as a kite. Food was only chicken. Ambiance was dirty and untaken care of and just gross. Staff didn't use gloves. It's 630 and sold out of everything besides chicken. Never come here. "They ran out" is their headline. read more

WaBa Grill - Fast Food Near Me - Indio, California

I honestly don't know how this location stays open, it's as bad as it was when they first opened. The food is served warm not hot , it taste like reheated leftovers from the night before. Take a close look at the kitchen and it's dirty with several health code violations and the bathroom is disgusting. The service is awful and all new employees. All I can I think is most of their business is freeway traffic and very little repeat customers. From day one this Waba has never compared to any of the others I've stopped at. Flame Broiler in Indio is clean, Hot, Fresh and delicious. read more

So came here because the one near the pumpkin patch is so good in Yucaipa and this is quite the opposite it was not kept up. wWe purchased food and drinks from soda fountain but they were out of Diet Pepsi, sobe, horchata, Jamaica And ice tea.the worker said they didn't have the syrups to replace them, so I asked for a refund and they couldn't do a refund because nobody there had authority refunds. Food was good so I am giving stars for that. read more

Super tasty and affordable. I also got the boom boom taco which was really tasty. We had so many option to choose from around here and are so glad we picked this spot. read more

WaBa Grill - Sweet and spicy chicken rice bowl with vegetables. - Fast Food Near Me - Indio, California