So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

I recently purchased a Swiss watch for my son for Christmas and needed the metal links reducing to…read morefit his wrist. I sent out a request via yelp to a whole bunch of different jewelers that were local to Lincoln Park and Lakeview. Lincoln Park Gems, was the first to respond! I spoke with Victor, who was incredibly friendly and pleasant said that he was planning on closing a little bit early because it was New Year's eve, but then offered to stay a little later in order to help get this watch sorted that night! (Totally did not need to do this). When we arrived Victor, (very well dressed, stylish gentleman) sat us down, made my son, and I feel very welcome, and then proceeded to explain what he was going to do to the watch and made suggestions about how many links to remove and why. He was able to make the adjustments very quickly, under 5 mins and was extremely pleasant and professional from start to finish! All around. A+++ service and done with a genuine great attitude and welcoming vibe! I'll definitely be back for anything else I need adjusting/fixing jewelry or watch related!

I walk in there to get my watch battery replaced, the guy received me and said he will be the…read moreperson to do it. I have 3 Swiss watches, he quoted 35 dollar each. I felt the quotation is pretty high. He then down the price to 30 each. There is no other people at the store, I'm not sure, so i left and tell him that i will check back. Later my daughter told me that she did battery change once there, seems works fine. I feel better, but i guess it's Chicago price! From where i came from, probably half of the price. But anyway..

I hate to use this platform for negatives, but BOD has failed me repeatedly, and recommended…read moreentirely replacing the movement on a Swiss watch that just needed the battery terminals cleaned. The other guy I just got my watches back from took five minutes to address this issue and found that the battery terminals had been BENT on this and another Swiss watch, which was keeping the battery from connecting properly on either. This is after dropping the first watch off TWICE for WEEKS. I sure am glad I didn't listen to BOD. Replacing the movement would have totaled my watch. A to Z on Harlem saved me hundreds of dollars. It took them five minutes. Cost me $10. F- Absolute ineptitude.

I had a really great experience getting a vintage Citizen serviced. It wasn't staying wound as long…read moreas it should, and Joseph was able to identify and fix the problem in a more than reasonable time frame. He kept me updated via text and even shared some interesting info about the movement as he researched it. I'll absolutely be coming back!

I found this place try to get my watch battery replaced. Drove there, and walk in, the lady is…read morenice. So i asked whether they do watch battery replacement? She said yes, but they will need to mail it to somewhere and get it done then i probably get my watch back in two weeks time! Unbelievable! Still it's a decent jeweler store!

Local jeweler, amazing staff, and very fair prices with white glove level professionalism! We came…read morein one day to casually browse, and after meeting Marissa and learning more my fiancee are happily engaged with a Fey & Co engagement ring, custom made by Marissa! We absolutely recommend Fey for their craftsmanship and we love to recommend Marissa as well for her artistic skills and ability turn a vision into a reality. We'll be back for our wedding bands!

Jewelry is beautiful and staff are nice which is the 3 stars but minus 2 for anything after your…read morepurchase. My husband got my engagement ring there and we were exchanging it for a different one and the buying process was wonderful (but as it should be if you are spending that kind of $$). Now is where it goes downhill cause waiting for it to be set and sized took forever. They kept saying it would be done next week then next week... I gave them an ultimatum and said if it isn't ready next week (as already promised) I would not be buying my wedding band there. Guess what? Yup ring wasn't ready. But it was a blessing in disguise! We went elsewhere and they were even better and promised the integrity of the ring for LIFE! Here is another reason these guys are terrible they only guarantee their rings for 1 year! It has been 5 years but my ring lost 2 tiny diamonds and had to pay to get them fixed elsewhere since there is nothing they can do about it which just makes me question their craftsmanship but they are pretty

Peggy was amazing to work with. I brought a tennis bracelet in that needed to be repaired and she…read morehelped me get it fixed very quickly and it was repaired perfectly. Would 100% go back. Thank you, Peggy for your help!

I took an antique ring there for repair. The repair was quick and done well. Very reasonable price…read moretoo!

I needed a repair to a sentimental ring. The shank had broken and there was a second crack forming…read more This ring is 70 years old and was given to me 23 years ago. I wear it almost daily. The jewelers at Donna's offered to repair or replace. It was a substantial difference in price but knowing how the shank was compromised, I went for replacement. They suggested a thicker and slightly wider shank and sized it up a 1/4 size. I picked it up a week later and it looks fantastic. You cannot detect the repair and it was beautifully polished. I'm pleased to know this ring is secure for the next quarter century. I was also invited to return for free cleaning anytime.

I've bought a couple items here and wear them all the time! Have also had some things repaired and…read moremade beautiful again. I think prices are fair, the people that work there are very nice and no need to go all the way downtown to jewelers row.

I went in for a quote to convert my wedding and engagement rings into other jewelry. They were 10…read moreyears in a cabinet, and needed new life. I'd gotten a quote (which took about 10 days) at another local jeweler and felt strongly I was being very over-charged. At Bryn Mawr I was attended by Emmett, who was friendly and helpful. I wanted to do a fixed pendant for the diamond in the engagement ring and make cluster earring from the small stones in the wedding band. Emmett helped me pick a chain and ensured they had a clear picture of what I wanted for the reasons, then provided a full quote including the purchase of the scrap gold. It was about 40% less than I was previously quoted. I paid the deposit and hoped for a good outcome! I picked up my new jewelry Sunday and couldn't be happier! It's all beautiful and exactly what I envisioned. The pics don't do it justice. These are lovely and can be passed down one day.

Honest and decent folks ..... I sold them a couple pieces of Gould and took part of it and trade…read morefor a gold chain for my girlfriend for Christmas. She didn't really care for the chain style, so I brought it back knowing that they probably wouldn't give me my money back at a pawn shop. No problem, they said, and they took care of me immediately. Good people.

dishonest gold appraissal, they use a machine to test intended to gain your trust then lie to your…read morefar if they think your a good victim. they will tell test results are much lesser in purity so that they can offer you way under what it's worth. I knew what I had and knew what it was worth so I went and got 35%more than they offered. they are thieves there, always get a second opimoon and you will see.

Many thanks to Shirley and Reginald who helped us design and create our beautiful, one-of-a-kind…read morewedding bands. They were both so friendly and engaging and made the entire process both educational and fun. We couldn't have been any happier with any part of the process. Those "other" jewelers who put their goods in little blue boxes would do well to take a lesson from Jan Dee Jewelry. Those "other" guys don't hold a candle to the customer service and responsiveness Shirley and Reggie extended.

JanDee has been our jeweler for 25 years - from engagement and wedding rings to watches, earrings,…read morerepair of 100yo irreplaceable pieces, resizing rings, insurance valuation, and cleaning an ordination chalice from 1950. You won't find a better jeweler in the city.

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

Great service great repair price very friendly and knows what they are doing. Will definitely returnread more