So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

I wasn't sure what to expect as this was my first such (gold sale) transaction…read more I found the owner to be very professional. He made the appraisal/sales process very transparent and fair. I can highly recommend Joe and Chicago Golf Gallery!

Extremely helpful jeweler. Spouse surprised me with an upgraded piece from this jeweler which is…read moreamazing, superb, gorgeous, and fun! Later, we went back and they bought some gold jewelry from us. The sales clerks at this spot are awesome. They are very knowledgeable and are willing to share information, which is always helpful.

They recently reset my grandmother's engagement ring for me. Every step of the process was well…read morecommunicated and explained. I wanted it to be as similar to her ring as possible, with the center stone turned east west. In the first step they even noticed small details I hadn't caught, and were sure to incorporate them into the final design. am so thrilled not only with the final product, but with the entire experience. My biggest thanks to Emmett and entire team!

Angie was able to repair my rope chain which required some intricate and detailed work. She is…read morepersonal and detail-oriented to work with. She explained the details of the process with me and made sure I felt comfortable with timing and intricacies of the repair. Best yet, she's super talented--the repair is flawless. It's amazing to find a jeweler you can trust!

Owner very quickly responded to my request to resize my ring, and she did a great job!read more

I recently came in to get some pieces repaired and polished. nothing super nice and when I brought…read morein my stuff originally, he was super helpful with telling me what was worth polishing and what would rust which ended up saving me a lot. Everything that he did looked great and exactly what I needed. The service was great. He even came in on the weekend when it was not because I to pick them up for a while. I would recommend!

I walk in there to get my watch battery replaced, the guy received me and said he will be the…read moreperson to do it. I have 3 Swiss watches, he quoted 35 dollar each. I felt the quotation is pretty high. He then down the price to 30 each. There is no other people at the store, I'm not sure, so i left and tell him that i will check back. Later my daughter told me that she did battery change once there, seems works fine. I feel better, but i guess it's Chicago price! From where i came from, probably half of the price. But anyway..

My now-fiancé and I worked with Susan to design a custom engagement ring and I cannot overstate how…read morefantastic the experience was from start to finish Susan's expert knowledge and guidance was invaluable and the patience and positive energy she brought throughout the whole process put us at ease and made us that much more excited. The ring itself is absolutely stunning!! Every single one of the little unique touches I was looking for was executed to perfection. I truly could not be happier with how it turned out. We will definitely be returning to dimend SCAASI for our wedding bands and will also be recommending them to all our friends and family. Thank you SO much for everything, Susan, and looking forward to working with you again very soon!

My experience buying an engagement ring through Dimend SCAASI was nothing short of amazing and I…read morecan't recommend them enough to anyone shopping for a ring or jewelry. What stood out about Dimend SCAASI was their selection of settings and stones at some of the most competitive prices. I was a little nervous about buying a ring online, so I booked an in-person appointment, and I'm very glad I did. The team was incredibly friendly and knowledgeable. They patiently walked me through the entire process, showing me all the different settings, cuts, and options while answering every question I had. Working directly with Isaac was a highlight. After I shared my budget and preferences, he found a stone that matched exactly what I wanted and ordered it that same day. As another thoughtful touch, he scheduled a time for me to view the diamond in person once it arrived and assured me that if I wasn't completely happy with it, he'd replace it at no cost and no questions asked. The entire team made the process an absolute joy. All communication was responsive and they were very accommodating with my engagement timeline, ensuring the ring was ready well in advance. When I picked it up, the diamond grading report, insurance details, and additional paperwork were all prepared and ready, and the ring itself looked stunning. Everything turned out great and my Fiancé absolutely loved the ring. I'm thrilled I found Dimend SCAASI and can't say enough good things about the experience. My Fiancé and I are already looking forward to returning for our wedding bands!

I went in today with my sister n law, & Lucy helped us & was so helpful & patient with us, she took…read moreher time, & made sure we were happy with our items, she was absolutely sweet. We found this location on TikTok we are from Joliet & drove over an hour just to come to this location, & it was definitely worth the traffic thank you Lucy for being so sweet, & super helpful

I went to this place to get a new battery put in my Movado watch. This was the first time my watch…read morehas ever gotten serviced. The lady that helped me told me that the person that would service the watch was not in and would it would take a couple of days. A few days later they call me and tell me that the watch isn't working with the new battery. I thought it was weird that it wasn't working since it was before the battery dies. So I took it to the Swap o Rama flea market and the gentleman there opened the watch and told me that they bent a piece that holds the battery in place. He said instead of removing the piece probably by removing the screws they tried to pry it out and in turn scratching the pieces and bending the piece. So he ended up ordering the replacement parts and fixed it for me. I wouldn't recommend this place. If you do happen to do business here be very careful because if they are doing this type of work, I can imagine where else they're cutting corners or deceiving customers. Whether it's with watches or gold jewelry that they sell or buy. I mean, I got my watch fixed at a flea market for God sakes.

They go above and beyond to help you and work with you at a reasonable price they are great and are…read morereally helpful and nice people and I highly recommend them for all your jewelry repair

This review is LONG overdue…read more After looking online and at a couple of different 'big box' type jewelry stores for an engagement ring and just not finding what we wanted, we decided we wanted to go the route of having a custom ring made, and so we ended up at Holtzmann's. Pam and Pat Holtzmann are the most phenomenal folks around. When you're in their store, you feel like family. They are super friendly, and made you feel comfortable from the get-go. They are both super patient, and they really take the time to educate you on different stones, and different aspects of design to help make sure that you're creating a jewelry piece that will last a lifetime with proper care. We ended up having my engagement ring and my husband's wedding ring made by them, and then after having my husbands wedding ring made, I ended up wanting to make a more feminine, mini-version of his ring to be able to wear myself as well, and they helped us make that too. The quality of the jewelry pieces we received is outstanding, and working with Pam and Pat was the same. We valued getting to work with them so closely on pieces we plan to wear a lifetime! Although we had rings made, Holtzmann's specializes in all types of custom jewelry. We happened to pop into the store at the tail end of another couple leaving who had the most beautiful custom bracelet made, and at another visit saw someone picking up a necklace that they had redesigned with stones from a different necklace they no longer wore anymore. All of those jewelry pieces were amazing too. 10/10 recommend for whatever your jewelry needs are!!