Amazing jeweler!! Got my engagement ring here and they were phenomenal. It's better than I envisioned. I can't stop looking at it! Highly recommend read more

I have Had the honor of having several custom rings made for me. They are THE BEST IN CHICAGO! Forget the rest and go to the best! read more

I had lost a Pearl necklace I loved and thankfully I had a few photos on my phone's camera roll wearing it. I had been told by a friend about CA Jewelers, so I stopped in. I met Suzie their friendly gemologist (turns out it is a local family business in the Jewelers Row district) and not only was she patient and kind, but she realized that this was a sentimental piece and took extreme care to help me recreate it without breaking the bank. The day I came to pickup the custom necklace, there was a gorgeous ring that caught my eye in the display case but at that time, it was not something I was ready to buy. Then seven months later, I still had that ring on my mind so I called to make my appointment, Suzie said she had added it to my profile last time so she would be able to help me better when I was ready. When I came in, she pulled several rings similar in design, size and pricepoint for me to try - I ended up getting exactly what I wanted! There are many places to shop in Jewelers Row which can feel overwhelming and so many of them to me felt pushy and overly pricey, but I would highly recommend CA Jewelers and specifically do ask for Suzie for a great honest and personal experience. Like many things, when you know - you KNOW!! This is a place you can feel good about getting a special piece from. Everything is made right on premise by her family. If you need sizing, plating, cleaning, or an appraisal it can all be done easily and possibly same day while you wait. Very happy with my bling. read more

C A Jewelers - Jewelry Near Me - Chicago, Illinois

I've known Connie, Yee, Susie, Tommy and the staff at CA Jewelers since 1994 and am happy to recommend them for all your jewelry needs. Yee and his guys do some incredible bench work while fabricating (with wax) some incredible rings. I have many beautiful, custom pieces that they have crafted for me. Connie and Susie are so lovely and helpful and recently helped my husband with a special job on his gold pocket watch jump ring. This was his first time meeting Connie and he just raved on how gracious she was and how kind. There are many jewelers in Jewelers Row, but not many who can match CA Jewelers pricing, service, knowledge and quality. read more

Overall: Great, friendly service and a good selection of quality bands! The good: Very friendly service - they weren't in-your-face but also weren't absent-minded when it comes to service. That was refreshing versus some of the other stores on the row. They have a lot of men's bands selections to choose from and I ultimately found what I needed. The price was right (until COVID hit the market) and we are very happy with the purchase! The not-so-good: Only bump in the experience was that I had to contact them to ask if my ring was ready, in which they told me that it was. I wish they would've reached out when it was finished, but I wasn't in a rush so it's not a huge problem. read more

Shopping on jeweler's row, this was our worst experience on the whole street. We came looking for a pendant for my mom and the young man helping us didn't know any of the prices, couldn't make any recommendations, and didn't know the selection. At one point, we picked out a very simple pendant that actually cost more somehow than the more complex and intricate ones, and we asked him how that could be possible. He told us he'd have to ask a manager.... but didn't call one over. He just sat futzing with the jewelry displays for at least 2 full minutes while we just stood staring at him. When we finally left in disgust, he cheerily reminded us of their hours and said he hoped we'd find something the next time we came. Definitely no next time for us! read more

C A Jewelers - Rings rings rings - Jewelry Near Me - Chicago, Illinois

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My wedding ring was made in California, as well as the band. The band was made without the ring at a later date, so the jeweler did the best they could to match the band to the ring using a mold. (I'm a bride that postponed wedding 4 times so the thought of losing my original wedding ring in the mail was not something I wanted to risk too). Anyway, the band had a slight gap and didn't hug the wedding ring perfectly. I went to a few jewelers in the area who said since the band had stones, they couldn't bend it without compromising the band. Last resort was CA Jewelers. They were so nice, explained what they would do, had it done in 4 hours! It hugs the ring to perfection now!! This place is the best and I'm so beyond happy now!! Coming back to solder the bands together after the wedding. Thank you CA Jewelers!! read more

I highly recommend this team of jewelers to anyone who is looking for fine jewelry, or is simply in need of work done to their fine jewelry. I went with a friend to Jeweler's Row because he wanted to pick out an engagement ring. Upon entering the building, my friend and I were not only greeted and given great customer service, but were offered the best prices, and had a wide selection to choose from on the spot. Even though their customer service, prices, and selection had us blown away, we wanted to stick with the plan so we checked out the other booths and ended up feeling like we had made an unnecessary round. So... we went back to them and closed the deal. I am very happy with the work that C.A. Jewlers did on my ring. I will definitely be going back to them. read more

If I could give CA Jewelers more than 5 stars, I would. Everyone we interacted with was lovely, but Susie especially is such a sweetheart. She was so thorough and patient throughout the entire process of designing an engagement ring for us. She took the time to explain the pros and cons of each type of metal, showed us many different sizes of diamonds, and gave us her honest feedback when it came to the feasibility of the design we had in mind. Like other reviewers have mentioned, we did not feel pressured at all, and it is clear Susie does everything she can to ensure her clients are happy with the final result. Susie let us look around for as long as we wanted, but the band we ended up loving was the one she suggested after only a few minutes of discussing the elements we were looking for. The ring was gorgeous, well-made, and priced fairly. For fun, I tried to design a similar ring on Brilliant Earth, and it actually ended up being more expensive for a lower quality ring. If you are in the market for an engagement ring or any other fine jewelry, I highly recommend CA Jewelers. read more

After having the engagement ring for 2-3 months the ring crack on the back as if I drop or throw it really hard but I didnt. Went back to fix it. Its been 6months of owning the ring, one of the diamond fall out. Yes, they took care of me nicely, but the quality of the ring is very poor as if it was a fake gold. read more

C A Jewelers - Another diamond fall out within less than one year. This is very disappointing. I will be coming in tomorrow 4/23 for a full refund back. - Jewelry Near Me - Chicago, Illinois

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This jeweler was recommended to us. And we are SO glad it was! Susie Lam is awesome! She was really friendly, patient, and went above and beyond to make sure we were happy customers! On the first visit she cleaned my engagement ring for me so that it sparkled next to the wedding rings I was trying on. There wasn't anything I liked already made so I chose 3 rings and told Susie what I liked about each. She designed a custom made palladium wedding band with 26 full cut round diamonds set in a channel setting and fifty full cut round diamonds set on the profile in the channel setting, with a milgrained band. It was absolutely beautiful and I've had a lot of compliments on it. Cost: $2,500 My husband bought a palladium wedding band with a vertical brush in center and high polished edges. Cost: $1,400 After having shopped at some bigger name jewelry stores, we thought the cost was very reasonable. I highly recommend this jeweler! read more

C A Jewelers - Jewelry Near Me - Chicago, Illinois

I have been a customer of CA Jewelers for 23 years. They designed my engagement ring back in the late 90's and are currently working on resetting of my diamond into a new custom ring. My husband and I just happened to walk into their store when we started talking about getting married two decades ago, and we instantly knew we had met our jeweler for life. We have purchased other custom work from CA including the pearl and diamond earrings and necklace I wore on my wedding day, a diamond pendant, several pairs of earrings, and a wedding ring update for my husband after his Christian Bauer moving line wedding ring got so thinned down that it was cutting his finger. CA is a family run business with very warm and friendly customer service, competitive pricing, fair and honest business practices, and creative designs. I highly recommend calling or emailing and asking for Susie. You will feel like you are speaking with a knowledgeable friend. She is very open and giving of her time, and is not at all pushy. She will work within your budget and take time to explain options and show you lots of examples. She makes me feel like I am her most important customer. Don't let the Covid pandemic prevent you from pursuing a jewelry purchase, even a custom one. Susie and I have been working via phone and email during the pandemic, sharing photos and brainstorming ideas for a custom piece. I can't wait to see the final results and will come back and update this review with photos. read more

C A Jewelers - My husband got a new wedding band for our 20 year anniversary. He's obviously very thrilled with the experience, lol. Thanks, Susie and CA! - Jewelry Near Me - Chicago, Illinois

Great selection and overall experience. Susie helped me pick out a gift for my wife and was very understanding and helpful when I needed to make an exchange. Definitely stop in if making your way through Jewelers Row. read more

I came here to get my ring appraised for insurance purposes. I've been researching several jewelry stores in jeweler's row trying to find a credible jeweler who appraise the ring for me AND someone I can trust since I will be leaving my ring with them to appraise. A friend of mine recommended me to see Susie Lam at C.A. Jewelers and told me that I would be in good hands once I meet her. And yes, my friend was right. Susie is very nice and sweet. I dropped my ring off for her to appraise and went back to work since it was during my lunch. She took about an hour and half to appraise my ring and cleaned it for me making it super shiny! This review probably won't be useful for those that are looking to purchase rings/jewelries, but if you want to get your ring appraised I'd go here and meet with Susie Lam. It seems like it is a family-owned business and everyone inside are nice. I also checked out the different settings for rings they have on display - they are really nice and comes in a variety of styles. read more

OK - So I had to go back to CA Jewelers because a week after my wedding I realized there was a CRACK in my band. I took it in and they fixed it within an hour, which was great... The reason for the 2 star review is two-fold (1) The fact that my ring had a crack in it at all was really disappointing in and of itself. I realize that I have a delicate ring that had intricate engraved details, but even still. It was disappointing. (2) When I returned to CA Susie was very kind, helpful and accommodating - I left my ring there and returned in an hour. Everyone I interacted with when I came to pick up the ring was very rude and cold to me. Was it because I left a sub-par Yelp review? You can read my other yelp reviews - I am overwhelmingly positive (this is actually my first 2 star review), but CA really rubbed me the wrong way and I felt that I should share the experience. I do LOVE my ring, but their service leaves a lot to be desired. And I acknowledge my mistake from my previous review - the first time we were in the store Julie helped us, Susie helped me when I returned to get the crack fixed. read more

My girlfriend wanted to be surprised and totally trusted me to pick out the perfect ring for her. For someone as bad at making decisions as i am, this was both awesome and terrifying. When I first walked in to CA I was a bit overwhelmed and didn't know where to start. It can be alot of pressure picking out the perfect ring for someone else to love... FOREVER. I definitely appreciated the low pressure/laid back atmosphere there. All of the quizzing, hint dropping and secret note taking did not sufficiently prepare me for this experience. Im glad I started here. They showed me a ton of stuff, for a really long time, we chatted about it, and then I narrowed it down from there. I wanted alittle bit of customization, and it was way cheaper than i had thought. The appraisal was provided in a very timely manner and Susie always got back to me within 24hours. Also, when I got my car towed across the street, she was very empathetic and accommodating to my dumb ass. MAKE SURE TO OBEY ALL STREET SIGNS! (or just valet. it wouldve been way cheaper) We couldnt be happier with the ring. its perfect. read more

My parents came here for their 25th wedding anniversary to have my moms ring re-set. They just celebrated 41 years of marital bliss this week! Congrats mom and dad!!!! So it only seemed fitting that my engagement ring should come from CA! My fiancé (Tom Q) wrote his own review of CA Jewelers. I might not have been involved in the whole process but I can say as recipient of the gorgeous ring- they do a FANTASTIC job. My ring is the most gorgeous thing I've ever seen. CA is extremely detail orientated. They are patient and helpful and just want you to be happy. Suzie is fantastic and the pleasure of doing business with her makes purchasing fine Jewelery at CA well well worth it. I've never seen anything (aside from my fiance's blue eyes) sparkle as much as my ring. I swear- its phenomenal. I LOVE the Band. I LOOOVVVEE the Halo. I LLLLLLOOOOOOOOVVVVEE the center stone. I'm totally obsessed. If you want to give breathtaking, gorgeous, sparkly, well-crafted jewelery to someone special and you want the sales people to guide you through the process, not bulldoze you through the process, definitely go to CA. WE LOVE CA!!!! I LOVE MY RING!!!!!!!!!! :) I LOVE MY FIANCÉ TOM Q!!!!!!!!! :) read more

We came in with no appointment and were still given amazing service by our new friend Suzie. They had a great selection of well priced engagement rings and were able to help us narrow down our options very easily. My fiancé and I are extremely pleased with our purchase and the experience. We can't wait to return to CA Jewelers soon! read more

My fiancé and I had a great experience here! We were treated warmly and were just walk-ins. I love my ring and loved that we could walk out the same day with it. The only reason that we don't have 5 stars is because there was a small snafu with the pricing of the ring. Our documents said the ring was 18k white gold, but when we got home, realized it was stamped 14k. CA Jewelers were awesome about getting the documents corrected for us for insurance, but it felt a little weird that they said their 14k and 18k white gold settings were priced the same. (They did not change the value of the ring for insurance) I asked around to some folks more savvy than I (who work behind the scenes at other diamond suppliers) and they said that didn't sound quite right. So, while we love the engagement ring and loved working with CA, there is a tiny part of me that feels like maybe we got taken for a small ride. Perhaps the ring was priced as 14k but the documents had marked it up? No way to know now! Really did love them, though. read more

We met with Suzie and she was so nice and friendly. Setting up an appointment was easy. They had lots bands and diamonds to choose from and at different price points. This is where I found the type of band I would ultimately come to love. We came here as one of our first stops on our engagement ring journey, so we didn't want to rush into anything. Now looking back, they were a little expensive and so we bought my ring elsewhere. read more

Very worthy of a recommendation. This was a good idea from the start. Design skills, variety of choices, costs well in line with and lower in some cases than other stores. Susie has a great customer presence and knows how to do what sales people need to do most- listen to your customer. I cannot say that for all the stores I visited so I wont say anything for some, but this is a place worth looking into for your major lifetime purchases, don't pass it up. read more

I went from knowing nothing about engagement rings to feeling like I had my own personal jeweler. All I had was a few clues as to what my girlfriend wanted in a ring, but I wanted the proposal to be a surprise so I was on my own the rest of the way. I started by going to Jeweler's Row, pulling up Yelp and going to the closest 5-star establishment. I told them what I wanted, including a ruby, and they explained they were not best suited to fulfill my request for gemstones. They recommended CA Jewelers, and I could not be happier. Susie greeted me right away, and I explained what my girlfriend wanted. The very first ring she suggested is the ring I ended up getting. I looked at plenty of other rings, and visited other stores, big and small, but nothing compared to that first ring. When I went back to Susie a few weeks later, she had a wide range of rubies waiting for me, took the time to explain all of the differences to me, and after an hour, she helped me pick the perfect stone. She gave me a fair price, it was completed in a reasonable amount of time and I couldn't be happier with the final product. More importantly my fiance loves it. Susie was amazing during the entire process, easy to work with and always responded to my plethora of questions the same day. She also did a great job helping me guess the proper ring size. If you don't know where to start, CA Jewelers will make the process less daunting, especially if you need someone who knows gemstones. read more

We bought my engagement ring from CA after a recommendation from my friend's husband, who bought her ring from them. We worked with Leon, who could not have been more accommodating. I showed him a picture of a ring I liked and he looked at similar settings. The first setting he showed us was perfect. I wanted rose gold for the setting and Morganite as the center stone. Leon assured me that they could make the setting in rose gold in-house, but said he would have to track down a Morganite for me. Not twenty minutes after we left, he called to say he had one - it was the perfect color and the perfect size. We had to go back and forth a few times due to us being crazy busy and being on vacation, and Leon was very helpful every time. I also spoke with Susie on a few occasions and she was lovely too. My ring was completed in great time - it didn't take weeks and weeks but it's still evident that a lot of care went into making it. I couldn't be happier with it, it's exactly what I wanted and even more beautiful that I imagined! I will definitely work with CA again in future. read more

C A Jewelers - 14K rose gold, diamond halo and 1.2ct Morganite center stone - Jewelry Near Me - Chicago, Illinois

My fiancee and I randomly picked this store to stroll into on Jeweler's Row. Susie was great - very unpretentious and friendly. My fiancee shopped around the other stores and eventually came back to these guys for the final purchase, which he says was a great deal compared to the other stores he looked at. Not only that, but when we came back in after the proposal (he could've sworn I liked the princess diamonds even though I liked round, etc) they took back the ring he bought, and custom designed my ring to have a lower setting and channel set diamonds on the side (instead of pave) since I work in emergency medicine and do a lot with my hands. They even let me wear the old ring until the new one was ready! I highly recommend this store to anyone looking for beautiful, unique, non-cookie-cutter jewelry and great service! read more

I have absolutely had the most wonderful customer service. I was helped by Bertha. She was so helpful and so amazing. I felt as though I was the most important customer. She took thorough time and effort to explain the process of resizing my ring as well as explained the style and intricacy of my ring. My ring was bought by my fiance and was the wrong size. It needed to be upsized. It was a very reasonable price and was done within two days. I was absolutely 100% satisfied. I highly recommend them to anyone and everyone. They are so knowledgeable and helpful. I am honestly impressed. Thank you so much C.A. Jeweler read more

Fantastic beyond belief! My boyfriend I were visiting Chicago in early 2012 and thankfully stumbled upon CA jewlers and looked at engagement rings. Fast forward to a year later when my fiancé was ready to propose. He contacted Susie about the ring I liked and after a few modifications (and many emails/phone calls back and forth- unbeknownst to me) the georgous ring I liked was customized, engraved and sent all the way to Seattle! Suzie was patient, friendly and an absolute joy to work with (a quote from my fiance). The service and care they provided was second to none. I couldn't be happier with my beautiful ring and soon to be husband! Ps- CA jewlers- feel free to set up shop in Seattle, would love to have an amazing jewler like you nearby! read more

Took my wife's engagement and wedding bands in to get the fused and cleaned up, as well as my own band to have it bumped up a 1/4 size. A lot of the jewelers along Wabash have a bit of a shady feel to them, but CA was very clean and well put together. I brought the rings in around 1pm and they were done by 5pm. That's some super fast server. They even polished and re-brushed (burshed metal finish) my ring. Highly recommended. read more

Susie is awesome!! She was the reason I went with CA Jewelers for my engagement ring-personable, not pushy, honest and all around an amazing person!! I had done some homework and visited a bunch of jewelers around the area but as soon as I walked into CA, Susie was quick to make me feel comfortable. Even when she was away on vacay-she kept in touch making sure I was well taken care of during the entire buying process!! Thanks again Susie! I'll see you soon :) read more

I've been dealing with Tom from CA jewelers for many years. He has custom designed multiple rings for me. The quality he delivers is consistently solid. He will work with you and make arrangements for whatever budget you have. One time he even got my ring done for under budget. They have beautiful jewelry on display and it's a wonderful family operated business. Highly recommended I will be back again read more

Competitive prices and sales people that are willing to work with you to deliver exactly what you're looking for. On-site setting and free resizing is a bonus. Highly recommend. read more

Bert was absolutely amazing! Not only did she help us find the perfect engagement ring, she also made sure we were well educated about our options, especially when it came to the diamonds and their GIA ratings. I would highly recommend this jeweler and will be going back there in the future! read more

Wife and I were visiting Chicago, walked into this Jeweler and was amazed by the warm customer service and quality of items. Wife fell in love with a multi-color sapphire tennis bracelet, but we didn't get it at the time. Weeks later, after returning home and some checking around, we found that the price they offered was VERY reasonable, and when considering the quality of their piece - it was a BARGAIN! Called them up on the phone, sales lady remembered us (which was amazing, because we were only in their for a brief minute), she knew what bracelet I was talking about and they shipped it to me, the very next day. Great pricing, Great Customer Service! Highly Recommend this place! read more

I've been here and in person, they are nice and very personable. However, I don't think they have that great of a service when dealing with clients over the phone or net. I went into the shop to look for a ring for my long time girlfriend and they were nice and helpful however we weren't able to find the ring design we were looking for. We ended that meeting with me making plans to send them the exact design I would like with the specifications that I would like. A few weeks after my visit I email the rep that I spoke with and she wasn't around. I kept calling and when I finally connected our conversation was lackadaisical. She didn't read emails that I sent her, they made no attempts at getting me any quotes and one person says one thing and the other the another. It was just very confusing to me. They can do better. read more

I came here to have my fiance's ring resized and they were able to do it quickly and easily without a hassle. The ring actually ended up being slightly too big so we came back after a week and the staff resized it for free while we waited. Prices were very reasonable but estimates will vary depending on the type of ring, settings, inscriptions, etc,. I definitely recommend C A Jewelers for the customer service and affordability. read more

CA Jewelers had the right ring at the right time, and we were happy with the service we received! My fiance (now husband) and I had purchased a 2mm platinum wedding band for me online but we found that next to the vintage engagement ring he had given me that the 2mm band seemed gigantic! Less and 2mm bands are tough to find online, save for customer places like etsy. I wanted to try on the ring before I bought it, and so we headed down to Jeweler's Row to hopefully find one. After a few stores we were starting to think that no place carried a ready-made band the width we were looking for. But CA Jewelers had one! Maybe it was fate--I don't know if they normally carry this style in stock--but they sized it same day and we walked out of the Loop an hour later with my wedding band. Tom Lam helped us with the purchase and he was great. He helped to make sure the ring was sized correctly and was very friendly and knowledgeable. read more

I came here to get a simple platinum ring resized. Service was quick, friendly, and genuinely helpful, pricing was transparent and reasonable, and I have no complaints about the quality of the work. read more

So, I decided to pop the question. First, the task of finding a ring. I went to many stores, most of which did not meet my expectations. I had a hard time finding settings that really caught my eye. And often the service was shabby at best. I of course looked online, but really wanted to be able to be able to hold what I was looking at. One store caught my attention early on. I knew that my girlfriend wanted a halo. The halos at other stores seemed weak and unimpressive. CA Jewelers had a very nice selection though. Also, Susie, was very nice and helpful. I continued my research but kept going back to CA, as nowhere else seemed to match them. Susie (daughter of this family run store) was so amazing to work with. I probably went back to see the poor girl 4-5 different times, each time making her painstakingly show me different setting and diamond combo options. She was extremely patient with me and spent whatever time I needed to feel comfortable with what I was buying. She never once tried to up-sell me. She just wanted me to be happy with the ring. They were also very fairly priced. I finally made the purchase. After giving it to my now fiance, we realized I got it a bit too big and CA happily resized it for us. We didn't have them size it down enough, so had to go back again. They again, happily resized it for us. I would highly recommend CA Jewelers for engagement rings or any jewelry . I'm sure the whole staff is great, but I can't help but give a shout out to Susie who was especially helpful! Thanks again Susie :) read more

My husband proposed to me thirteen years ago with a diamond solitaire. I loved it but have always wanted to put it in a nicer setting. Fast forward to current day. I had diamond earrings left to me by my grandparents, along with a few other diamond studs and brought them into CA Jewelers hoping that they could incorporate them into a ring design (for both an engagement ring and an eternity band). My mother in law has been seeing Susie for years for all of her jewelry, and has referred several friends and family members. All of them have been happy with their purchases, so I thought that was a good place to start. Susie was amazing right from the beginning. I had emailed her pictures in advance of our appointment. When I arrived she had printed them out, and had already selected rings in the store that were similar to show me. She patiently walked me through many design ideas and had wonderful suggestions. Once we settled on a design, she e-mailed me a picture of the wax mold for me to preview. I loved it, but when I walked in the next week to see the final product, I was blown away. The rings were stunning! CA Jewelers is a family business and Susie's father, who set the diamond rings, came out to tell me how much he had enjoyed making them. And this was no easy feat- the diamonds were not all the same size and some were tapered, which made them challenging to incorporate into the ring design. The price for the work was more than reasonable, and I felt that the customer service was great, especially considering that I bought my rings during the busiest time of the year (the week before Xmas!). I will be going back for all my jewelry needs and highly recommend that you do the same. read more

I didn't know where to start when I wanted to modify my engagement ring. Jewelers row seemed intimidating, as I was not sure who to trust. CA Jewelers was excellent! They ultimately took all the steps in helping me take a simple stone and transpose it into my perfect ring. I panicked about the "blank slate", but Susie was able to view the full collection of bits and pieces I liked about some rings, add 14 tiny diamonds from my grandmother's necklace, and place it in a design that lets me use my hands for my profession in the medical field. She researched pictures that she thought I may like, then fused my 2 favorite designs. The mold her father made (as he is the jeweler in the family business) was slightly different than i envisioned, so he modified it to my liking. The final product delivered a design i loved and added sentiment with my grandmother's stones. I probably was not the easiest client, and every single person in this shop was extremely helpful. The price was fair and quality/value was excellent. What a relief to meet that group! read more

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My fiance got my engagement ring here, and it is AMAZING! I recently went back to get it sized and cleaned and everyone is so welcoming! I highly suggest going here for your engagement/wedding rings. My fiance loved working with Suzy and her team. read more