VP was fantastic to work with after I was rear ended. The friendly and knowledgeable staff, especially Mary Jane, made it easy to navigate the issues with the damage and insurance company. Thank you for all the help. read more

Mitch, the owner & his staff are wonderful and very professional. They are honest and so very helpful in all aspects of your car repair. My car was still drivable, so we decided to order all of the parts my car needed ahead of time. Once the parts came in, they painted them. With all this prep work done, they took only one day to do the work instead of the original two days. If I need any other body work to be done, it is the first place I will go to. I highly recommend them. They made this whole process a very painless one. read more

My experience with VP Auto Collision was excellent, Mitch, Shannon and Tony were very professional, helpful and friendly. The workmanship was top notch and the careful consideration to detail was awesome. When an accident happens it is a huge inconvenience, however VP made the process as easy as possible, the repairs were done correctly and in a fair and reasonable amount of time. I recommend VP Auto Collision because they will repair your car as if it were their own. Andrea read more

I was rear ended in my 2011 Jetta TDI by a Chevrolet Silverado. I was standing still, and he was doing about 25mph. The only thing I can really say is "ouch." I decided to run the claim through my insurance company and let them subrogate it to the insurance company who was at fault. It was recommended by my insurance company to take it to a Chevrolet dealer, where they quoted the work at $2,000.00. My VW was towed to VP Auto Collision after a recommendation by the local VW dealer and I am extremely happy with the work. They turned around the work in about two weeks and it was delayed that long due to parts availability. Mitch was great to work with and they handled the payment process directly with my insurance company. At the end of the transaction, it cost over $5,000.00 to fix my VW. You can't get away fixing ANYTHING on a VW for $2,000.00. I would use VP Auto Collision again if necessary, but I sure as hell hope I don't have to..... read more

This is the best body shop I've ever encountered. Professional, friendly, informative, and willing to answer claim questions that aren't even related to the vehicle damage. Plus the car looks great! The insurance I had to deal with during this accident was a nightmare, but these guys made life easy. They aren't happy unless you are. I will be bringing my business back here and referring my family and friends to them as well. Thank you for going above and beyond! read more

I am new to the area so I used Yelp for reviews and found this Collision repair shop right near my house. Very nice experience. The shop location is perfect, shop is clean and inviting. Debra, Tony and Mitch were all awesome. Car repairs came out excellent!! Would refer and go back again and again. Hopefully I won't have to read more

I can not believe I am leaving a good review for a body shop, but these folks sure deserve it. First let me say, whatever you do don't use a collision repair place recommended by the issuance company, especially if you are not at fault! Pick up the phone and call Deb and let them work for you. That is the real difference, these folks work for you, a shop associated to the insurance company works for them! We had a horrible experience just 8 months ago with Geico and Signature Collision, so we came in ready to be disappointed, even though a friend referred us to VP. I was so impressed with how friendly, helpful, and honest, yes honest, this team was. They did an amazing job, but really that is only a fraction of the reason for taking your vehicle here. Amazing work, an owner, Mitch, who will explain everything, and a team that makes the process painless. While I hope not to need them again anytime soon, I will sing their praises to anyone who will listen. Stop reading this and call now! ;) read more

From start to finish this was the easiest process. Donna handled everything with ease. My truck was done in a timely fashion and looks better than new. The staff answered all my questions and kept me informed of the process. I couldn't be happier and wish that I could give them more than 5 stars. This definitely is a too knotch company. read more

VP Auto is a top knotch shop and they do excellent work. After researching local body shops in Harford County, I chose VP Auto and I am so pelased with their work and customer service.  I am careful with where I take my car because there are TOO many shops and dealerships that do bad business.  The insurance adjuster tried to sway me to choose someone within their "network" and recommended a shop that has a terrible reputation with locals.  VP Auto was not part of All State's shop program and I actually preferred that.  Basically the only difference with these preffered shops is that All State gives them referals and in return All State recieves special rates. Additional work gets approved right away whereas other shops would have to wait a day or two or three for approvals which is NO big deal.  Do you want a body shop that works for you and your best interests or the insurance company's best interest? VP was thorough with my car and took no short cuts. They found additional damage and had no trouble with getting it approved by All State. Mitch kept me in the loop the whole time so I was never in the dark.  They made this process painless and it was nice to do business with a company I could trust. Also, I called 5 body shops before discoving VP Auto. I asked each of them a couple of simple questions about the process and specifically, what they look for in typical rear end collissions. Everyone I spoke to was rude and none of them made me feel good about doing business with them.  It was beyond dissapointing.  Luckily I found VP and when I called I spoke with Debra.  I was immediately impressed with her customer service.  She was friendly, up front and knowledgeable.  She walked me through the process and had a good understanding of what goes into a rear end repair. Both her and Mitch exceeded my expectations.  Thanks VP! Amber Pirog 2012 Subaru Wrx read more

I am very particular about my cars. Ever body shop I have ever used I usually have a complaint or ten! Not with VB. I am 100% happy with their work. My car looks better now then when I bought it. VB went above and beyond to make my bad situation a good one. They had my best interest in mind when dealing with insurance companies and the owner called me personally to give me regular updates on my car. I will never go anywhere else. Fabulous work, wonderful staff. read more

GREAT WORK AND SERVICE! I needed to have my bumper replaced and painted on my 2011 Honda Accord. I was in a time crunch of a few days as I was moving out of state. VP Auto was able to work with me and accommodate as needed. At first, the color chosen did not match. Mitch came out to speak with me and immediately offered to redo the work no questions asked within 24 hours. The final work looks great! I wouldn't go anywhere else for body work and would recommend VP Auto to everyone. read more