Took my car for the first time this past week to Bel Air Auto. Chris and Rob were both very…read morefriendly and accommodating. They did an excellent job on my brakes of my Subaru. They were transparent all the way through the repair about costs and time. I was made to feel like they have known me forever. I will be taking all my vehicles to them for all my repairs.

The service has gone way, way down. We have used them for years, but will no longer go there. The…read morerep at check in was rude and seemed annoyed we were there. Dropped the car off for an 8am appointment, at 2:30 they said they might be able to get to the car today. No explanation as to why, just a very insincere sorry. Don't waste your time, go somewhere else!

I would usually never consider just dropping into a body shop, but I needed a side mirror…read morereplacement and happened to be driving by. I've been here before when a car that rear-ended me had Geico, and they were just fantastic. So I just popped right in on a weekday afternoon figuring it was a long shot they could help on short notice. Justin was so incredibly helpful and went above and beyond to give me a competitive quote. With some digging for aftermarket parts he was able to knock off nearly $300! All the reviews are correct-- they are so friendly and helpful, fair, and the work is perfect. EDIT: To add to this, just the next day my car part was delivered as promised and I was able to swing by when I was available to get my repair in under 30 minutes while I sipped coffee at the bagel bistro just a little walk over. The price was exactly as quoted and the work is perfect. Amazing!

This shop is amazing! The staff are courteous, informative and just down right professional. It was…read moreexplained to me what needed to be done and I was given price options. I did not feel pressured AT ALL! My car was repaired in a timely fashion...it was done a day early! It looks brand new! I was pleasantly surprised as it had obviously been washed. When I got inside, I discovered the interior had been cleaned and vacuumed as well! Special shout out to JJ... provided great customer service.

Wilhelm has been taking care of me and my family like we are part of theirs. They are indeed a…read morefamily owned company who are honest and go out of their way make sure we are safe. I would highly recommend them from oil changes and inspections to full transmission replacement s. We've had it all done there.

Took my vehicle in for service for an AC repair. We where quoted a price to make the repair which…read morewas agreed upon. The owner called me and told me the vehicle was ready. When I picked it up the very next day, it was NOT blowing cold air. I went back in the store (even before leaving the lot) and the presumed Owner/Manager said one of the hoses was leaking. He said it would be another $380.00 to fix the AC (a new hose) in addtion to the money that I had already paid for the initial AC repair!! We spoke with the Owner/Manager who admitted that the lines were working yesterday but, for some reason where leaking today. To reitterate, I hadn't even drove it off the premises when I realized the AC was blowing HOT AIR. We felt very mislead by the whole situation. The owner neglated to take any responsibilty for what happened. It is the responsiblity of the Owner/Mechanic to make an accurate diagnosis and if they make a mistake in that diagnosis, simply take responsibility and make right on the situation. A sincere mechanic would not have treated a consumer this way by taking them down a rabbit hole for a service that failed. This garage took our money without providing the service that we requested. They promised to repair the AC which we paid for then, asked for another $380.00 to actually make the repair. VERY UNTRUSTWORTHY!!

I have taken (2) vehicles to Next Generation, my work van and my Tahoe. Both times I took them from…read morea local Chevy dealership because the dealership was trying to rip me off. The first time I had my brakes checked in my work van because the brakes made a grinding noise and the van didn't slow down like it usually did. The dealership told me that the all the brake pads were completely worn away, the rotors needed to be replaced, and I had frozen calipers. All in all they were going to charge me over $900 for the repairs. I took the van to Next Generation to get a second opinion and they told me the only thing needed to be replaced was one set of rotors and all the brake pads for all 4 tires. I asked about the frozen caliper and they said that all 4 were fine. Saved me hundreds of dollars. Several months later I noticed that I had a screw in my Tahoe's tire. I headed to that dealership again for them to repair the tire and then also give me an oil change. An hour after I dropped it off I got a call saying that they couldn't repair the tire because of the location of the screw. Then he added that it wouldn't matter anyway, because my tire tread was "dangerously" low and I needed to replace all 4 tires. I couldn't afford to replace the tires but I also wanted a second opinion on the tire repair. I picked up my Tahoe and checked the tread myself at the dealership. Wasn't even close to 2/32". One of the shop guys came out that I had talked to when I dropped it off. I asked him about it and he stuck his fingers in the tread and said "feels like it's less than 2/32" to me." I did the penny test, it passed. I used a quarter, it passed. My tires had more than 4/32" of tread remaining. WELL OVER THAT. The dealership was trying to rip me off for another $900. Needless to say, I took it to Next Generation and they plugged my tire for a whole $16. No issues with the location. Didn't try to swindle me out of $900 on new tires that I didn't need. Bottom line is this, everyone is out to make a buck, most are doing it dishonestly by taking advantage of customers. I couldn't imagine how many folks that dealership has ripped off by lying to them about services and repairs that they don't need just to make a buck. Next Generation is the ONLY placed I have taken a vehicle for repairs and had an honest person look me in the eye and know that they were taking care of me. Beth and her husband have integrity and honesty and put the needs of the customer ahead of a few bucks. The guy at a dealership with slicked back hairs has values that aren't even in the same galaxy. I will never take one of my vehicles to anywhere other than Next Generation again.

Went in for MD state inspection with 2023 Subaru since i was moved back from another state. They…read morefailed me the first time for a few minor things as well as for being lowered since im on coilovers. I corrected all items and raised the car back up to factory height (which anybody that has performed this knows how time consuming this can be). When I returned for the re-inspection they failed it again this time stating I cannot have any aftermarket suspension components on the car per COMAR which is completely incorrect. Article 11.14.2. Look it up. I took time off work for both appointments only to waste my time here. Should have been a red flag when they charged me $40 to put blocks of wood on their ramp lift because it was "too low" even though it was only 1" lower than stock. Mechanic just jumped in with no protective cover for the seat too. Complete waste dont bother with these guys, especially if your car is modified in any way. They couldnt even be up front about why it "failed" the first time with a vague answer and barely any detail. AVOID these guys, just go anywhere else

I have been to Buddy's 3 times. The first was my work truck getting an oil change. The second time…read morewas my personal car got an oil change. The third was new tires. Outstanding service, prompt, bang for your buck, and great work each time.

Horrible communication. do not bring your car here they will sit around on it all day and not…read morereally give u a clear time on when you will be getting your vehicle back. blamed their 4 day bull shitting on parts being late overall horrible experience and i will not be back

I recently took my two sons' cars to Mid Atlantic Muffler and had a great experience. Chris and his…read moreteam was professional, honest, and very knowledgeable. They explained everything clearly and got the work done quickly at a fair price. Both cars sound and run great now. It's hard to find a shop you can trust, and these guys definitely earned our business. Highly recommend Mid Atlantic Muffler for any exhaust or muffler work!

They have changed dramatically on there prices.I went in for a muffler pipe an paid 350 dollars in…read morelabor alone an 50 dollars in parts,an it only took an half hour. This is outrageous an unfair to the customer to jack up the price like that

A very lovely business. I've been twice. Once for an oil change and the second time for an actual…read moreservice. They are very communicative throughout the process and send you excellent documentation with photos! I love that they do a complete inspection and are honest with their recommendations--so many other shops will make everything seem urgent just to get you to spend money. A note to the owner: please continue to mail coupons! That's how I found you guys and it's helped me afford my last couple of visits. Thank you!!!!!!!!!

I was excited to go to Apple as they are a community business. I took a vehicle to get an…read moreinspection. They looked at the vehicle and provided an appointment and price. During the the day of visit, the receptionist called me 1 hour after dropping it off and stated the lift couldn't lift it. After asking several questions as we took it in to be evaluated to see if they could do the job before hand. She then stated something was wrong with their lift and tried to charge me a whole lot more. I asked to speak to a manager and she said no. It is very disheartening that they wanted to charge me addition fees due to their malfunctioning lift.

The a/c on our car quit, idk why eveey year we get a big car repair bill, it's like a pattern…read more J &H has helped us many times before and bthis time was no different. We made an apt and they picked us up from the shop and took us home, and when done, they would do the shuttle in reverse. They no longér do loaners & no discounts. When we got the car back, the a/c did work, but had some residual gaps, and it cut out. They said bring it back for another go over, it finally began to work correctly. I chalked it up to new parts. They are honest and in my book have a good reputation. Don is the offiçe manager and he is very good at his job.

J&H replaced my tire and supplied a loaner Car so that I…read morecould get to work on time. The drop box they supplied for after hours Drop off/pick up was very convenient also. Their service was exceptional.