I was Referred to Alex Lukens OD by my Nephew Big Mike !!!…read more Dr Lukens is very BUSY it took me 3 months to get in for an appointment!!! I was Glad !!! I found Dr Lukens to be a very Thorough and Professional !!!! He was also very Knowledgeable and Kind!!! He took the time to Explain the Eye Exam and the Processes!!! The Offices were Spotless and the Equipment State Of The Art!! For All These Reasons This Is A Baller On A Budget Approved Establishment and Optometrist!! I Keep My Pimp Hand Strong !!!!

My spouse and I had been with Eyewise for many years. Whether it was Dr Luken or DR Fong, it had…read morebeen fine with us. We haven't been there for at least a couple years because every time I called, there's no upcoming availability. When I finally got an appointment for both of us, I subsequently called to adjust the appointment times. Approaching appointment date, i received a voice recording for appointment reminder, the appointment was not adjusted. Called the office to have it fixed. Subsequently I received another voice recording with the correct appointment time. On the day of appointment, I drove to the old location without knowing they moved. Then I called the office to tell them I may run a few minutes late because I didn't know they moved. The office looked up my name and told me I have no appointment. I guess this has to be my last interaction with this office. Not pointing at any particular reason other than this office not having a way for customer to see appointment visually via text or email, along with the office address. Had I received a confirmation in text, there would have been no issue.

I would highly recommend this office. It has been another…read moreyear and I got the friendly text reminder text to come in. I appreciate reminders. I was seen on time in the office. Always a very pleasant staff. I got my eyes prescreened with various machines. Then was led into the exam room. I enjoyed my very thorough eye exam with Dr. Hasson and felt very comfortable with the care and quality of my eye exam. Anne was very lovely and efficient at my check out and explaining all the charges.

Dr. Hannson is so professional. He takes his time with you, explained everything . I can't say…read moreenough. Im so greatful to be his patient. The staff was so polite . They also assisted me with selecting my glass. A great overall experience. I would recommend anyone to go there. They also have a great selection of eye glasses.

Dr's. Wong and Sheppard are extremely knowledgeable, friendly, and thorough. We have had a couple…read moreweekend emergencies and they went out of their way to be available and helpful.

I've been a customer of Alameda Optometric Group for several years now and have only had positive…read morethings to say about Dr. Sheppard and her staff. I still feel the same about my eye exam but the help I received selecting a frame left a lot to be desired. I repeatedly mentioned the material and manufacturer I preferred and did get to try on a couple of frames from this manufacturer. However, though I thought I was clear about my taste, I was presented with several other frames that were way out in left field. Previously, this has not been my experience with this office. Also when I got home I realized I hadn't received an itemized receipt nor a copy of my prescription. I called and had them mailed to me but it is a FTC rule that optometrists provide you with your prescription. I hope that this was just a bad day for the person who helped me but in the future I may look elsewhere for frames.

At Marina Village Optometry, my husband & I had a great experience with our appointment. We had…read morebeen looking for an Optometrist in Alameda and found this location at Marina Village while ordering food nearby. It was very convenient, and having a very professional staff, made the appointment very easy for us from start to finish. Dr. Young explained what changes have occurred and corrections that need to be done. He made it easy to understand and answered questions & concerns. Their guidance in helping to select the right glasses went seemingly easy. We have VSP insurance which they are able to work with and explained thoroughly the breakdown of exam and costs of glasses. Looking forward to getting the glasses and seeing much better.

Went in for a basic eye exam. The staff was very friendly and welcoming. The eye tests were done…read morein a very competent manner. Dr Makedonsky was engaged and took the time to explain the results of the exam. It was as good of an experience as you can have getting an eye exam. Recommend!

Dr. Chin is an amazing doctor. He cares about his clients…read more He is professional, gentle mannered and his practice is clean and comfortable. i recommended to my grandmother and best friend and i would recommend him to anyone looking for quality care.

Dr. Chin has been my OD for at least 15 years and he's always done a great job. My complaint is…read morewith his staff. After 5 weeks I called about if I could pick up my glasses. The staff member at that time said the frames are on back order. To me this was unacceptable. I feel I should have been notified by them ahead of me having to call, and after she told me she said not to call that she would call me. On 12-9-2025 my glasses were ordered and got them today 1-22-2026. I think I will go elsewhere for my glasses in the future. Not happy with the service...

Dr. Lowry and his staff especially Carolina are exceptional in every way…read more Dr Lowry is knowledgeable, kind and thorough. He is calm, makes his patient feel that he will spare no effort to do everything that he can possibly do to make the correct diagnosis and therefore be able to provide the correct treatment. I have seen Dr Taylor once and I would characterize her the same way. The front desk staff is also very kind and helpful. I feel privileged to be a patient in this clinic. Sincerely, Elizabeth Koshi

Today I had several tests done at Alameda Eye Physicians…read more Doctor Dorothy P. Khong evaluated me. Her calm demeanor and kind approach made the process smooth. She demonstrated a high standard of care and excellence.

Went the last hour before closing, door was locked. Associate (Mark) was assisting another…read morecustomer, but kindly stepped away to open the door for us. Customer service, even while he was the only one staffed at the time and close to closing time, was exceptional. We went in to just check costs of glasses with benefits, unsure of what we wanted to do, but Mark had all the answers and we ended up ordering me a pair of glasses, all in about 30 min (with another customer after us). 5 stars because not every establishment provides great service when they're about to close. I've experienced many places in a hurry to just get everyone out, but not Mark. He delivered, and then some. I've been wearing glasses forever, and why have I never considered coming here?? Go get you some glasses from LensCrafters at Southshore.

Extremely Disappointing Experience…read more I had a very frustrating visit at the LensCrafters in South Shore Center. We didn't have an appointment and walked in, and the staff guided us to their waiting area, assuring us that someone would be with us shortly. It was a Saturday and understandably busy, so we expected a bit of a wait but after 30 minutes, there was still no acknowledgement whatsoever that we were even there. What made the situation worse was that other walk-ins who arrived after us were helped first, with no explanation. When we finally went up to the front desk to ask about the wait, we were completely ignored. There was no sign-in sheet, no system for checking in, and no effort from the staff to communicate or provide any updates. The whole experience felt disorganized and dismissive. After waiting so long without anyone even recognizing us, we left feeling frustrated and unvalued as customers. I honestly can't recommend this location based on this visit.

Dr. Jennifer Juang is amazing! I've been getting eye exams for 50 years and this was the single…read morebest experience ever! She's thorough, caring and efficient. Do not delay. Schedule with her today ! You'll be happy you did.

I booked my appointment on line. I was seen almost on time…read more My ophthalmologist was very clear and helpful and so were the staff who greeted me and then helped me to choose the best options for me. The process is transparent. My glasses are ordered and should be there in 10 days, my lenses will be delivered to my home address at no extra cost. Plenty choices for frames. Reasonable pricing. Fair advice.

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

This review is long overdue. I've been going to BBO for number of years now and wanted to give a…read moreshout out for Treat. In a time when customer service is taken over by bots, it is so refreshing to receive top-notch, in-person service. Treat has gone above and beyond in addressing my needs and concerns. He even took the time to call my optometrist in SF due to unclear prescription details. And when he says he'll call you back, he'll call you back. They accept VSP and have a great line of frames to accommodate the Asian nose Bridge :) You can park at the back of the building for free (secure lot) and get a sammy at Ike's next door after your visit. Please support this local business!

Dr. Pham is one of the best optometrists I have ever met. She is knowledgeable, thorough, and a…read morepleasure to be around. She takes the time with me, performing a comprehensive exam and going through all of my options. I ask a lot of questions! And she is always very patient and thorough with her responses. I trust her 100% wholeheartedly with my eyes care and will be going to her indefinitely! Plus, the office is super cute and her staff members (AJ and Amy) are some of the most professional people I have ever met. What a great crew! I am so happy that I have found them.

I came in as a new patient in the summer of 2024 and am looking forward to returning summer 2025…read more Excellent service all around. Highly recommend.