Service requested : PRV replacement…read more I needed a pressure reduction valve replaced after my old one failed. I called GPS on Saturday evening, they were here as promised at 11:15 on Monday. The price quote ended up being a great value. The two guys that arrived were friendly and professional. Just nice guys. They got to work right away, and were done in about an hour. Included in the valve replacement cost, they excavated and replaced the old and inadequate builder-installed utility box with a much better one. They substantially elevated the water pipe junction to ensure it remains easy to access in the future, installed an additional water shut-off valve, and added pea gravel for drainage. I couldn't be happier, and I recommend them enthusiastically.

I highly recommend based on our circuitous experience...it ended very satisfied! My water heaters…read moreboth stopped working & the plumber who had installed them wasn't responding to me right this very second. At the many recommendations of neighbors we called GPS Plumbing, who answered right away. While we didn't end up using their services, that was only bc they were so kind & helped over the phone, gently prompting our non-mechanically inclined brains to help ourselves. Couple of things to note: 1) rather than being a disinterested automaton, adding us to a queue & charging us a service fee to come fix something that took 20 seconds, she talked to us & now we have a learned skill. 2) the person answering the phone is knowledgeable enough to problem solve & walk you through a basic problem they've received more than their share of panicked calls from clueless home owners about & then she guides you to try to fix it...that indicates to me a company that employs & promotes people with ethics, knowledge & goodness. They will certainly come out to help you, whichever you prefer.

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

We've used Legacy Plumbing before, and this job is a good example of why we keep going back…read more As part of a larger renovation we needed to relocate an existing natural gas valve at our fireplace and rebuild the under-sink piping to accommodate a new sink and a moved garbage disposal. Craig was our contact, with Nick assisting. During the quote, Craig laid out the options and told me honestly where each one would and wouldn't get me. He never talked down to me, and he also didn't just nod along to whatever I proposed in order to write a bigger invoice. He was clear that a gas line relocation is partly unknown until you open the wall, and rather than hiding that, he pointed to the exact line on the quote where a change would appear. While he was there for the estimate he also fixed a toilet issue in our master bath that had nothing to do with the job and had been annoying us for months. He arrived right in the middle of the scheduled window on work day. Once he could see inside how the wall was actually framed, he helped us change the target slightly so we got the outcome we wanted with less demolition and less money. When he realized he was missing a less common part for the sink rebuild, he found the part nearby, left, and came back quickly. The work is high quality. No leaks anywhere. Everything was left clean. He took the time to show us how to operate and adjust what he installed, especially the new gas valve. The final invoice had zero surprises and was adjusted fairly as the project changed, exactly as he'd described up front.

We had a great experience with Philip today. He called while en route, arrived on time,…read moredisconnected our gas dryer, and capped the line so our new electric dryer can be installed tomorrow. He even checked out our older tankless water heater and recommended water alarms since both systems are on the second floor. Very professional and helpful. Decent price given the required timeframe. Based on this experience, we'd use Legacy again.

Arrived on time as requested. Price was a little high, however job was completed. Thanksread more

Where to start...Working with Mr R of Frisco was an awesome experience from start to finish…read more Within minutes of submitting a request for service and pricing, I was contacted. We setup a time and they arrived on time and presented a very professional approach. They listened to what I was trying to accomplish and instead of trying to steer me in different directions, they just answered my questions which I really appreciated. I evaluate proposals for a living, so i have an odd way of gathering data to make a decision....and honest, simple answers are the key. Their pricing was very competitive, but most important for me, they are locally owned Frisco business and they live in Frisco. This is always my first choice. I joke that working with people I am likely to run into at the grocery store, gives me a better feeling. We worked through terms and pricing...it was very simple and straight forward . Nothing confusing. No shell game. We scheduled the service. Again, on time and ready to work. The work (new hot water heater) was done very quickly and professionally. They were working just outside my home office and hardly noticed them. Because this is a family business I got to talk to a couple of different people and everyone was awesome to work with, and the very reason I try and work with local companies. We all make our decisions based on our own criteria, but I can't think of a single reason to select another company. I couldn't have asked for more. Thanks Mr Rooter!!!

Hi showed up within an hour (on a weekend at 6:30am) and was professional and kind…read more Solved the problem and fixed the leaky hose bib that had been leaking for 12 hours. Thank you so much!!

Water was leaking from my first floor ceiling and it was 7pm…read more FPP sent someone to my house in 20 minutes. He quickly found the toilet that was leaking (from the bad end) and fixed it quickly. I had to pay extra for after hours service and it was worth it! Stopping the leak now instead of waiting a day kept this problem from getting even worse.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

Called for service for my aging MIL, and couldn't be happier with the service provided and the…read morecost. Well done!

Shows up on time, he does our annual cleaning of tankless water heater. He is polite, professional…read moreand explains what he is doing. I highly recommend.

I'm a repeat customer of Advanced Plumbing Services and always appreciate the prompt service. The…read moreprices are reasonable and the staff are friendly and knowledgeable.

Arrived early, was very informative over the annual tankless maintenance and helped pick out a…read morefiltration system that will work for my area. Thanks for the help John!

I what to give a great recommendation for Hymns Plumbing. Isiah arrived as expected and replaced…read moremy upstairs hot water heater. He did a fantastic job, honest with no up sale, great customer interface, experienced, very professional and always putting protective coverings on his feet and cart. I would hire Isiah again if need. Thanks Hymns Plumbing

I'm a hands-on homeowner. Before calling anyone I tried a 6-foot auger, a 25-foot hand snake, a…read more50-foot rental machine, and the exterior cleanout. Nothing worked. My master bathroom was out of commission for five days -- toilet backing up, upstairs bath draining into the master, the works. I also had a neighborhood plumber show up, work without my authorization, vacuum my p-trap (which flooded my master with sewer gas), make a complete mess, and then demand $575. I sent him home. Then I called Hymns Plumbing. One visit. They accessed the correct cleanout, ran their cable, cleared the line, and then ran a camera to find out what caused it. A set of keys. Lodged deep in the branch drain line -- something no snake was ever going to break through. $225. Done. But here's what really got me: when I came back they had cleaned up things I never even asked them to touch. No upsell. No drama. Just honest work at a fair price. Hymns has a customer for life. If you're in the DFW area and you want a plumber who actually knows what they're doing and treats your home with respect -- this is your call.

Dean was great! came out and changed over our 2 tank water heaters for tankless when they were…read morequite old and one had stopped working. Very reasonable pricing and job looks great and works beautifully! Cleaned up everything after finishing the job and we couldn't be happier! This was our second time calling on him as the first time he helped us out from an emergency situation in our home when a pipe burst and flooded the bathroom. We had such a positive experience then we called him for this job and he exceeded our expectations! Highly recommend!

Friendly, knowledgeable, prompt. Couldn't be happier with the service we received. Well done!…read moreGreat a job! Thank you so much. CK Denton