My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

They are very responsive and can come out quickly if needed. I paid a very hefty price for a new…read morehot water in the attic 3 years ago. This unit has an automatic shutoff if water is detected in drain pan. When we have very strong thunderstorms, the paper cover on the sensor will become wet and shut off the water. I called to ask about this problem and they sent 2 plumbers who spent 15 minutes in the attic, told me there was no roof leak and charged me $86. This is after spending a lot of money with them over the years. These folks have gotten too expensive and so I will looking for a new plumber.

Great job! They serviced my tankless water heater this morning and raised the water temperature…read morefor me. Steven showed up on time and completed the job in 30-45 mins. No mess left behind. I would definitely use Absolute Plumbing again.

The problem of a pressure restrictor was fixed and no cost. They had put it in a month back then…read moreproblems with in the house were fixed as well as sprinkler freeze break. Toby is the Best. His crew works so well and friendly.

We needed a water heater replaced. They answered the phone and walked me through the replacement…read moreprocess and even quoted me over the phone. The owner was going to be in my area that afternoon, so he stopped by to confirm everything and scheduled me for the following morning. His crew was on time, they finished quickly, and did everything they said they would do. I had a new water heater by lunch. The final price was exactly as quoted. I could not be any happier with their prompt service and quality of work. Thank you, Imperial Plumbing!

Had an issue with my AC unit leaking water from the furnace side of the unit. Submitted a request…read moreon Yelp and immediately got a response from Rite Now Home Services. I always look at the company reviews and read them carefully before selecting a business. RNHS had all 5 star reviews, plus had a tech nearby that could be at the house in 30 min. I scheduled the appointment and immediately received a text with Jace's bio and information. 5 minutes later, I received a phone call from Jace with his ETA. Jace arrived at the home, introduced himself and we discussed the issue I was having. He immediately diagnosed the problem, solved the issue and was very thorough in explaining what happened, and how to potentially prevent this from happening again. As most companies do, they have service plans. They didn't push this on me, I asked about one. I happily signed up for the plan and happy I did so with them. Great to have such great customer service. Thanks for a wonderful experience Jace and the team at Rite Now Home Services.

JJ the plumber came to my home immediately and provided excellent service. Very nice fella too!read more

Our garbage disposal was on the fritz and we requested service through our home warranty…read more Initially, we were connected with a different service provider, but after 10 days and we still had not heard from them (after calls and calls) our home warranty switched us to Scout. Scout was AMAZING! They got us on the schedule in less than an hour and their technician (Seth) came out on time and went above and beyond to diagnose and fix the problem! Highly recommend this company and Seth!

Horrible company to go with. Our home warranty kept sending us back to them. We had a leak from…read moremaster bathroom to garage ceiling. Two guys came...one stayed up where master bathroom and another downstairs where garage ceiling is. They said they filled up tub and noticed no plumbing issues. They said it is jets because when water reached jets...the guy downstairs at garage heard leaking. Jets in a tub is under the manufacturer and not plumbing. So we called specific manufacturer and got a specific person out. They tore tub apart to see and nothing was wrong. We went back to home warranty and they sent us to Scout once more. Scout told us they are not coming back and have notified warranty. I blame both warranty and this company. This company clearly does not know what they are doing and are very rude.

We contacted All Metroplex Plumbing for a toilet leaking and a showerhead and handle replacement…read more CARLOS was quick to respond to schedule an appointment. He showed up on time. The new toilet was installed. We had to remove tile in the shower before replacing the shower hardware, he connected us with a tile guy Alfonso Valdez. They teamed together to get the job done to our satifaction and the price was reasonable price. Cleaned up and helped us with various things we needed done in addition to the toilet and shower hardware. Overall we a VERY please. We will use both again. Great team.

I have relied on this company for plumbing services for 5 years. They installed a gas line for our…read morekitchen stove, Installed faucets in bathrooms related to counter top replacement and have replaced outside water faucets/silcocks. Great service. Professional and courteous.

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

I called as I had a couple of random spots in my yard that started bubbling water. I wasn't sure if…read moreit was sprinkler or sewer, but they came out and diagnosed the problem. They also pointed out a couple more issues I needed to address, but ultimately diagnosed the issue and stopped the water leak. When they did the digging, they were very localized and didn't dig up more than needed. I would happily welcome them back out for any other plumbing needs!

My parents had a leak that was causing visible damage to the wood flooring. We were concerned that…read moreit was a slab leak. After doing some research on Yelp (and praying ) we decided to contact Live Oak plumbing. Nate and Harrison took a look at the issue and determined it was a problem with the refrigerator. The cost of the inspection and repair combined with Live Oak was half the price that a different company had quoted me for the inspection alone. Nate and Harrison were very personable and communicative. Ken in the scheduling dept was also pleasant and very personable to work with. Overall, I would recommend Live Oak for your plumbing needs.

We had a plumbing leak under our house. We hired logan to find it and fix. He did not hesitate to…read moreget under our musty house. He inspected every inch of those pipes til he found the leak. It was done in less than an hr. We paid him more than he asked for because we were so grateful that it was quick and painless. Thanks again Logan!

Logan is on call 24 hours which is extra helpful! We had a busted pipe & he was able to come in…read moremiddle of the night to help turn off the main valve that we didn't have the tool for. He came back next day to fix the pipe & his pricing was very reasonable~ much better than than calling a plumber which would have cost so much for emergency service at night. We're having him help us install a new bathroom vanity next with a new sink~ he's going to be our Go-To for household project assistance now..... Thanks Logan!