Stopped at the Vons in Chula Vista, CA to grab my favorite Tillamook ice cream! Honestly, this is the best ice cream you can buy at a grocery store. I love trying their different flavors, but I can't even pick a favorite because they are all so unique and delicious. If you love ice cream as much as I do, you need to try this brand. Let me know what your favorite flavor is! Happy Yelping :) read more

Vons - Vons Chula Vista, CA - Grocery Near Me - San Diego, California

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The management at this store is it's downfall. Yes, the location is tough with a lot of crime and theft. However, a solid store manager can tackle that while keeping the shopping experience pleasant for all patrons. For example, all personal care products are locked up. I understand this is from the massive theft problem. However when you ring the bell to get help, you're waiting 15+ minutes for an employee with a negative attitude to help you. The store manager can work to make sure someone is readily stationed to help with a positive attitude. Seems like a simple solution that this store manager unfortunately refuses to make happen. I agree with the multiple reviews mentioning a lack of carts. Again, this is a store management issue. No one is assigning their team to collect carts from the parking lot. Employees at this store sadly just aren't trained and don't know where things are or how to offer good customer service. I'd imagine that's because the expectations aren't getting laid out by management. The Walmart in the same shopping center actually offers a far superior shopping experience. The threat prevention at Walmart does not feel as invasive, and carts are always available there. Vons is obviously capable of running successful stores given its nationwide footprint. This location specifically seems to not care about our community in San Diego and has checked out of even trying to offer a positive grocery shopping experience. I encourage all of you to try Sun Coast Market in Imperial Beach. It's a family owned business who actually values their customers read more

1030pm and only one checkstand open with a wait time of 25 minutes because management is too incompetent to help

Great store great selections and friendly staff - I come most weekdays! I truly enjoy this Market

The people working at this bakery doesn't know about their own job. I wanted to buy cupcakes for my daughter's volleyball team and asked the lady for them. She redirected me to the ones in the FREEZER saying "it's the same and to just let them sit out for AN HOUR and they'll be fine" almost two hours passed by and I handed out cupcakes with frozen frosting. I didn't notice until I got one for myself. So embarrassing! read more

All your basic personal care products are now locked behind security lockers that half the time can't even be opened because of the locks being broken. This store has gone completely down hill and if I could rate it 0 stars I would. Any other store would be better than this one because your time and money will actually be respected. read more

I come to Vons relatively often, and I always have such a smooth experience with the groceries I'm buying. 've never had an issue with the produce or items I buy, but you can always reach out to customer service if there are any concerns. The staff is relatively nice and really clean! I always love to go and see the variety of flowers they have to offer as well. I am also glad they have been positioning guards around considering the area. Easy and quick trip whether you go to a cashier or do self checkout. Highly recommend getting the app for some discounts! read more

I usually don't do my grocery shopping at Vons but when comes to liquor and ice cream buying needs, you definitely can count on Vons, Saturn Blvd. With a large selection and various price ranges, you may end up buying more than what you came in for. My favorite wine: Stella Rosa. Try the the blueberry and pine apple My favorite ice cream: Rocky road Dislike: Security guard (long hair dread locks worked 11/21/24) should be paying attention to the safety and security of the store, not standing with his back towards the entrance. If anything, he should have been posted closer to the entrance door so that he can get a much wider angle from the registers and across the opposite side of store. He also missed a customer that was blocking the entrance with his push cart. Other customers were having to pass around him as he stood around for minutes on end. There was no reason for this person to have blocked the majority of the area. The numb nut eventually moved over to the side. My overall shopping experience at Vons was a good one. It usually is. read more

Vons - Stella Rosa variety - Grocery Near Me - San Diego, California

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Came here to grab the essentials to cook dinner. Jacob, David and Pedro were super helpful. Jacob assisted the previous customer and made recommendations to download the Vons app and get amazing savings. David greeted me during checkout and Pedro assisted Jacob with the previous customer. This has now become my favorite Vons. Their customer service is incredible! I was able to find everything I was looking for and it was clean and organized. Look forward to coming here for my next visit. read more

First of all, I would like to give a big shout out to the manager, JAMES.. He has gone above and beyond customer service. I ordered a cake and I went to pick it up 30 minutes before my birthday party (pick up time on my order) and the cake was made wrong.. I did not have time to come back and pick up another cake. James made sure my cake was made RIGHT according to my order and he delivered it to my house which I really appreciate it since I did not have any time to go back to pick up my cake. My cake was delicious and everybody loved it. James is the nicest manager I have ever spoken to in all of customer service. He let me speak without interrupting me. He understood the problem and he had a solution ..I appreciate him and his customer service! read more

Vons - My cake was perfect thank you! - Grocery Near Me - San Diego, California

Line is super slow. I spend more time in line than I do shopping. At least 15-20 minutes in line. 3 people in front of me when I got in line. Only two registers open that we're not self check out. If I didn't have alcohol I'd be there. This is normal here. I forgot why I stopped shopping here. Ambiance is ok. Just slow read more

I hate this Vons but unfortunately it's the only one close enough to home. Every single time I come here I have to wait over 15-20 minutes to purchase anything whether it's the self check out or regular check out. It's absolutely ridiculous. Something needs to change. read more

The fruits and vegetables are pretty bad. They're usually already gone bad. The checkout line is a joke. The express checkout is usually the only one open late at night and has a line constantly. I am going to request they install a bench in the middle of the frozen food aisle to make it more accommodating for the wait. I personally enjoy seeing the manager walk by constantly when there is a long line instead of helping out. read more

I started shopping at Vons and I liked it but this time was different. Customer service attitude can change the shopping experience by a lot. This lady, Jody ( Jody Walker I think) white and kind of tall, was giving me attitude. I've worked in retail before and a smile goes a long way. I was about to pay when something went wrong with my card and the cashier had to leave so she told me to give the receipt to the next cashier to come. When Jody came she said "I can help whoever is next" and I was very clearly standing at the register. I was about to explain what happened and she didn't even let me finish when she interrupted me and said "you're going to have to go to the front desk". Which was already a bad start when she interrupted me. Then I finished explaining and she said "you're going to have to wait in line" and I said "but I was about to pay?" And she said "well you can wait in the line". The line was LONG it's not fair that I have to wait all over again when I was already about to pay. A different cashier called me over so she could ring me up which was sweet of her. If her tone would've been different then I wouldn't be leaving this review. read more

Soliciting. There are people soliciting outside almost all hours of the day. Nobody wants to be bothered with that. Why is there security in the store if you allow people to solicit at the door all the time. Often times children and usually it's both entrances at once. Get your stuff together read more

Customer Service there is only one employee there and a long line. They should have at least 2 employees helping when there are long lines. read more

Vons - One employee working on a customer who has been there for 30min. Customer waiting to be helped and can see we've grown impatient. - Grocery Near Me - San Diego, California

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Came to this location as a pit stop before making a trip to visit a friend for barbecue. This location was very clean and plenty of parking but in a shopping complex with other businesses like Starbucks makes it a busier location.. The downfall I've come to realize with VON's locations (and this location is no exception) is that the liquor is locked up with no way to contact an associate to help you. Which in turn means that you need to go look for somebody who isn't busy that can help you and can get or already has the keys. So if you are looking for a quick "in and out" shopping experience, you could be easily disappointed... Not sure if this location is recently remodeled but I do like the fact that everything is enclosed when it comes to beer selection and they offer a few varieties. Staff was friendly, however again (as happened at other locations) is issues with the coupons coming off the account. After the cashier verified, she did refund the coupon amount.... I am not sure if this is an app issue or a register issue (as this has happened a different locations) because this is a reoccurring issue. Luckily this cashier had authority to issue a refund but that meant that the line had to wait until my issue was resolved... part of me is happy she was able to resolve it rather than sending me to customer service, but it also meant she had to take more time on my transaction. Would definitely check this VONs out again when in the area, very clean and great customer service. read more

Vons - the inside of a grocery store - Grocery Near Me - San Diego, California

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This Vons is a great grocery store. I swing by here from time to time to grab groceries on my way back to Mexico. They have pretty good deals on quality meat. I got stuck in the longest line ever here the night before Thanksgiving and didn't really mind. The people that work here are helpful and kind. read more

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Well, I attempted to shop here, but myself and several other folks were playing Marco Polo, in hopes a shopping cart may appear. Spoiler: None did. But you know who has plenty, Walmart, in the same parking lot. I loathe WallyWorld, but I guess their ability to maintain a herd of shipping carts makes the difference. I'm assuming all of the Vons shopping carts are being used as grills and huts for the transient population. Too bad. read more

Cancel Add Caption Post I was so happy to get a last minute order since every vons are fully booked where I live. I have to much stuff in my head and I totally forgot this one important thing for my sons prom. I was thankful for that lady who took my order even it sounded like she doesn't want to take another order maybe because of hectic schedule which is I totally understand, and I'm grateful for that. Pick up after two days and took it home that day. Later that same day when I was about to drop off my son to friends house I notice the rose was kidda crooked so I opened it and the flower separated from the base. I was so sad since this is once in a lifetime experience for a teenagers life and important. When a mom did everything by herself and did everything for this young man to have the most memorable night and this happened it's really so disappointing because I felt I failed this day. I hope no matter how much the price how busy how simple this corsage is please give it ur best to have it useful. $21 plus tax I now is not much but I work hard for it. Be a blessing to someone that is trying. read more

This store is a joke. Way to high priced. To tip it off no bags in the store. When asked for them the self check out person was rude . wish I had not paid up for my stuff. I will not ever shop here again. read more

I mostly go to Vons to buy sandwiches in their Deli area. There is a deli right across the Vons I go to but after the guy smooshed my sandwich with his ungloved hand during the height of the pandemic I can't bring myself to go there again. I like the workers at Vons because they are all about cleanliness. When I go they usually slice me new meat, and cheese. If their veggies look old they will toss it and give me new ones. They are not fast but I'd rather wait a couple more minutes for quality. read more

Vons - Roast beef sandwich w/ cheddar bread. - Grocery Near Me - San Diego, California

I am from Northern CA and there used to be Albertson's there. I liked that store and Von's is just like Albertson's. I just moved to San Diego and shopped there for the first time today. They had good prices and had everything I needed. read more

The salt & vinegar wings are great! Also the salad, especially the cage free eggs potato salad, is fantastic!

Totally and completely inappropriate and uncalled for behavior coming from what's suppose to be a professional security guard. Ridiculous we didn't steal anything, no threatening words or motions were made just this joke of a security guard coming and harassing us. It's absolutely absurd how out of pocket these rent a cops are behaving these days read more

Vons - Vons security guard approaching with a knife as he accused us of stealing - Grocery Near Me - San Diego, California

My wife came in get tulips on Mother's Day and asked a worker for help. He was raising his voice and stating they only have what's in stock, 'If you don't see them, we don't have them', then seemed to be staring at my wife when she walked away. Your website says ready for pickup. We went over to Homedepot and found them right away. read more

I live in the area so I go to this grocery store all the time. Several reviews mention the lack of shopping carts and that's exactly why I'm here too. I struggle every time I come to this store to find a cart. This past Friday was the worst. There was maybe 6 carts in the entire store. I understand that the homeless take the carts but the other business in the same shopping center don't seem to have the same issue. Are you guys not locking them up at night? I feel like paying someone to watch carts all day long would be cheaper than replacing them. While I was there on Friday I was rudely told by a bagger that I could use a basket instead...to shop for a family of 5...I don't think so. This isn't a little corner market, this is a full size grocery store and if they want to stay in business they need full size shopping carts for all their customers. read more

If you're looking for a deli section with great customer service in a timely fashion by a professional crew, LOOK ELSEWHERE.

This grocery store has the highest prices, yet half the time I come here there is no shopping carts to use. Now they want you to do their job and check out yourself. This is not a consumer friendly store, nor a community friendly store. There are always aisles blocked with unattended carts and the place is so cold, you could hang meat in the store. But since they are the only option unless going to Chula Vista for the Ralph's, which I am going to start doing, they can do whatever they want. But I am fed up with their service. read more

Usually a great place to buy my groceries, milk , and bread . Very clean location and they have friendly employees. This store is a little pricier than other groceries stores but they have great sales every week . I only gave them a one star review because I went last night to do my grocery shopping and came home to bad organic eggplants . They were brown from inside when I chopped them up and I had to throw them away . read more

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The delicious fried chicken everyone waits for just about to be prepped! Yummy isn't it? read more

Vons - Fried chicken being prepped! - Grocery Near Me - San Diego, California

Von's tend to be one of our regular stores we go to get groceries. This Von's seemed to be a pretty nice store. It has the basic groceries we always get. We didn't get much in the way of produce but what they had looked fresh. We did get some cut up watermelon that was quite tasty & not soft at all. The meat looked pretty nice but we also couldn't get meat since we were on the road. What we did get was: -tons of basic canned goods and they had a good selection -bakery-Vons has the absolute best bagels, good baguettes and pies too. -wine. Vons has a decent selection of wine at a decent price -household (non-groceries) lots to choose from All in all, I would go back to this Von's if in the area again. read more

i just ate amazing poke bowl from Vons!! i'm still in disbelief how perfect every bite was. I will def be getting another SOON!!

There was dog poop scattered inside the store, near the entrance. No one seemed to notice or care and when someone finally pointed it out to the staff, they made jokes and argued about who was going to clean it while the actual dog sh!t was laying right there, inside the grocery store. read more

This place has really gone downhill. The bakery girls are absolutely clueless. It almost seems like they are hiring just about anyone to work in those departments regardless of experience. Last Friday, I special ordered a birthday cake for my husband. It was supposed to be a German chocolate buttercream cake. The message on it was simple: Happy Birthday Anthony With the #23 underneath his name. (A joke between he and I. He's really 32) I noticed the girl didn't write any of my special requests on the paper/order form. When I asked her to, she said "I will remember, don't worry!" And then mentioned that she was late for her break and tried to take off. Hell no! I stopped her! I told her I need it written down. So she came back and wrote it on the endpaper of a notepad, (like the back page) urged me not to worry and took off. Come Sunday, the day to pick up the cake (3 days later). When I asked the lady in the bakery to show me the cake before handing it to me, she pretended to not hear me. She promptly closed it up in a pink box, taped it shut and put it in my cart. I could NOT believe it, I received a horrible cake!!!! There was no buttercream in sight. Just whipped frosting, which my husband HATES. Oh, and the message: "Happy Birthday Anthoy" If she hadn't misspelled it, I'd still be upset. The letters weren't even centered. The writing was sloppy. The #23 was nowhere to be found. Luckily they have candles with numbers. But still. Extra money spent on a special order cake that was dry and tasted AWFUL. :-( read more

Vons - This was supposed to be a Special Order German Chocolate buttercream Cake with the message: Happy Birthday Anthony. FAIL!!!! - Grocery Near Me - San Diego, California

First and last time I go VONS. The lack of customer service is staggering. I asked an employee about a product and his answer was "I am new." At the register, the cashier Javier was having a conversation with another employee during my entire transaction. When I asked him how much money I could ask for cash back, he replied "I only have 60 dollars" so I asked for 60 dollars and he rolled his eyes and said "Didn't I tell you I only had 60 dollars" Also, the store is not enforcing face covering, I could see at least 4 customers without a face mask and one employee. read more

Love the muffins, pastries, cakes , my faves are pineapple upside down & tres leches. My kids are addicted to their baked croissant!!! Our 2nd fave grocery store & close to our home. read more

Vons - Chicken dinner tonight !!! Cheap dinner delish !!! - Grocery Near Me - San Diego, California

Apparently all bakery people were not on shift at the same time, waited long time asking 3 diff people for help. Finally someone came and wasn't even in the bakery department, they bent the cake platter we bought and we were like okay that's not right and she said yeah we can't do anything about it the cake people are still on break for another half hour. The two people that helped smelled like weed by the way. Bad service, then the interaction in front us at the cashier- wow she was aggressive and rude to the old man in front of us. We all looked at each other to make sure we were all seeing this. Worst location ghetto read more

Amazing bakery and customer service. Love there cakes and they always accomidate. Custom made a superhero cake for my son and didn't hurt my wallet either read more

Vons - Superhero cake! - Grocery Near Me - San Diego, California

I ordered a cake Thursday evening. I requested it to be ready Friday evening for pick up. I go Friday and they said there was no cake ready, that the order was placed for Saturday. Then, they said call Saturday at 7am should be ready by then. I call no decorator is available so obviously cake isn't ready. This is upsetting. I always choose VONS too order my celebrations cakes but not after this situation. They have me wasting my time driving up there , calling in the morning, all so no one knows anything Get organized !!! read more