Helpful, nice and fast. Plenty of people behind the desk…read more There can be a long line sometimes, but that's not cvs's fault. Especially if a person wants there meds described to them.

Tweedle Dee & Tweedle Dum working the cash register. I write checks at CVS all the time. These 2…read moreguys couldn't work an automatic door!! Poor service and rude to boot!!

Went in to buy a gift card for a party I was on my way to when the clerk accidentally charged me…read morefor an Apple gift card not an Amazon. She made an mistake, totally understand that, but then her shift lead said it was too bad, they couldn't do a thing about it, I'd have to call the 877# for reimbursement AND... if I wanted the Amazon card I'd have to pay for that one too. (which I did). I called the 877# and they told me only the store could remedy the mistake (of course) maybe call customer service. I did just that opened a case (#26553056) with Walgreens customer service and this is their reply back; Thank you for taking your time to contact Walgreens Corporate Offices. We appreciate hearing from our customers and value all comments received. Please be advised, Walgreens corporate policy is no refunds or exchanges on gift cards. Again, thank you for contacting our corporate office. We truly appreciate you taking the time to share your comments. I understand people make mistakes, but what happened to owning your mistake and make it right??? I am so frustrated!!

I've been using the Walgreens in Placentia as my primary pharmacy for the past eight years…read more The most convenient thing about this location is that they have a drive-through window for picking up prescriptions. There is rarely more than a car or two in line, if any. The pharmacy staff has always been friendly and efficient both at the drive-through window and inside. On a few occasions when I needed a prescription urgently, they were always happy to expedite it and have it ready within an hour or two. A few times when my doctor's office was slow to send more refills, they gave me a five day emergency supply so I wouldn't be without a medication. I switched health insurance plans this year and Walgreens is no longer in-network, but I wouldn't hesitate to come back in the future.

I am beyond dissatisfied with my experience with someone on the phone. When I called on the status…read moreof my prescription not being filled was told, "we do not have enough to refill it, you will need to call around to another CVS to find and refill it. Then when you find one, have them call us to transfer it." How is that even professional or my job for the pharmacy to ask me that? Customer service has just been a spiral in many places. The actual pharmacist is very nice and knowledgeable, but the female person working on 5/12 that answered the phone was not helpful or kind at all.

Do you prefer your CVS Pharmacy inside a CVS....or inside a TARGET? The correct answer is Target,…read moreof course! And this one is there. So instead of perusing dusty boxes of humidifiers and questionable quality seasonal items while I wait for my prescription, I can look at fun Target things! Win. And these folks tend to be more personable than at your typical pharmacy. It's just all around lighter and more upbeat here, so this is where I choose to come for my pharmaceutical needs.

I get most of my prescriptions from another pharmacy chain, but my girlfriend gets all of her…read moreprescriptions filled at this CVS and I will often go pick them up for her. This is a pretty busy pharmacy and there is usually a line to pick up prescriptions. Luckily, if you use their app to manage your prescriptions, there is an express line for app users. Show the staff member your bar code in the app, and they quickly grab your prescription and you can skip the line. She has a lot of prescriptions so I am here frequently, and it is always nice to see the same friendly faces. They are also fast to fill prescriptions that you call in and say you need urgently. This CVS also has the biggest greeting card section in the area. They have three full aisles of greeting cards for every occasion. If I am at the grocery store and can't find a good card, I know I can always drive a few blocks to this CVS and find one. They also have two self-checkout stations which is convenient where there is a line for regular check-out.

Brandon, the clerk, that was supposed to provide assistance was extremely rude, and condescending…read more Even as I walked out of the store he yelled 'if you don't know how to use a machine don't use it'. I have a capable person and the machine was the one that was stuck. In any case, he was sent by the other cashier to assist. I will never return to this store. I'm sure CVS realizes there's plenty of options for customers.

Marcia and the team were super helpful to help me get my medicine. Everyone was helpful and kind!…read moreWill definitely come back in the future

The staff were very helpful and went above and beyond to cater to my needs even calling my Dr.'s…read moreoffice to make sure I received my medication as soon as possible. I also love that a unique pharmacy like this is located in Orange County.

I stopped in to get some valentines gifts for my Auntie. The store was clean and there was a great…read moreselection. I even got to use coupons. Parking was easy. No complaints here.

This location is convenient to my home and has a 24hr pharmacy, these are the only positives of…read morethis location. For me, they are often out of stock of my monthly script, so I rarely have access to meds on time. Additionally, they lock up A LOT of products and it's hard to get help with them from an associate. They also change the flow of the front of the store at night, blocking off one entire side, I assume for theft prevention. Also, despite having coupons loaded on my digital card, they never apply them at checkout, saying they aren't there. There's no self checkout and the line always stacks up at the front. There are better quality CVS locations nearby; I recommend going to a different one.

My pharmacy is closing across the street in 3 days. I'd been trying to transfer and fill the…read moreprescription with that same chain down the street for 3 to 4 weeks to no avail, and with horrible customer service. This Walgreens filled my prescription in 24 hrs for far less money, a 1/4 of the cost with good rx, for 30 days, and with 5 refills. Only waited in the drive thru about 5 mins to pick it up. A+ in my book! You've got me!!!

The service for me has been great but I have heard a number of people complain after the turnover…read morein staff. Selection is limited to otc items and medicines. They are too small to takeover for the CVS that closed across the street Prices are normal for all of the items. There is normally few sales.

I visited this place today shortly before 2pm to pickup a few medical items for my mom. After I…read morewas done at the self checkout, I realized I had another coupon I wanted to use so I went back for the item. I self checked out again and unfortunately, I read the coupon incorrect so I was stuck in the tender screen. I left the self checkout counter to go to the associate behind the counter. To my knowledge, I was incorrect with my coupon. BUT, what I didn't appreciate was the SHITTY ATTITUDE I received for an honest mistake I overlooked. I don't appreciate the *sigh* then asking me "did I buy this much?", then I see her tossing some other small item in front of me. Then as she walked to the self checkout out counter to void my transaction, I apologized again and I still get an attitude. LADY, I have been to this location MANY TIMES and I know you have been working here for a while already. So I ask, what is with this associates attitude towards customers? Is this just today? Cause if you hate your job, then customer service is no longer for you... Sadly, is I conversed with this associate before, she is really sweet and we are "island" people so I'm surprised the "nice" of her is no longer in her presense. Thank you for earning your store location this 1 star rating.

The pharmacist here is always so kind and helpful, and I'm truly grateful for that…read more I see a two person they are all kind and great.