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    Vons Pharmacy

    2.2 (20 reviews)

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    6 months ago

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    3 years ago

    Terrible attention. Terrible manners. They don't care how long their inefficiencies make them wait. AND they are extremely rude.

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    5 years ago

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    8 years ago

    The ladies here have it together. They are very helpful and nice. Never have a problem here.

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    6 years ago

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    8 years ago

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    7 years ago

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    Walmart - 4/15/23 Entrance, exterior

    Walmart

    2.4(567 reviews)
    6.3 mi
    $

    This is my favorite Walmart to go to. It's always well stocked and everything is easy to locate…read more It's very clean and organized. You can always fine help when needed. The staff is nice and often the ones I ask a question from are very helpful. The parking lot is very kept up as well. Always easy parking available.

    Absolutely unacceptable customer service and completely broken self-checkout equipment at the…read moreShawline St. Walmart. I went to self-checkout and the payment reader was physically loose and falling out, making it impossible to insert my card. When I asked the associate, BOB, for help, he walked over and insisted on swiping the card instead--ignoring the fact that I had already told him the insert slot was broken and that swiping wouldn't even bring up the PIN prompt. Things went downhill from there. BOB repeatedly implied I didn't have enough funds and openly asked if I was paying with EBT while I was visibly holding a Chase debit card. When the transaction failed (because of their broken machine), I asked him to print the barcode for my scanned items so I could pay at a different register. Instead, he printed the barcode, rescanned it back into the exact same broken machine we had just tried six times, and told me to do it again. When I asked him to print the barcode a second time so I could actually move to a working register, he refused, walked off with the barcode in his hand, and left me stranded while I was already running late for an appointment. When I finally tracked down the manager, she offered zero help and plenty of attitude, insisting once again on asking if I was using an EBT card and then gaslighting me by claiming my card was "dusty" and the cause of their loose, malfunctioning card reader. She was able to complete the transaction with the same card I'd been using all along. Self-checkout is supposed to be quick and efficient, but BOB and the management team turned a simple equipment malfunction into a humiliating, frustrating ordeal. If staff cannot handle basic technical issues or treat customers with basic respect, they need better training or reassignment. Avoid this location if you are in a rush.

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    Ralphs Pharmacy

    Ralphs Pharmacy

    3.4(5 reviews)
    2.9 mi

    Here's where I get quick and efficient service at Ralphs' Pharmacy on Villa La Jolla Drive. I…read morereally appreciate how quickly I am able to get my prescriptions filled and their reminders are timely. I really appreciate their staff's knowledge and patience for all us patients and how helpful they are in coaching and answering my questions about my medications. I see how they go above and beyond to help me navigate my recurring insurance coverage change issues. They are dedicated to patient care by their attention to detail and helpfulness which as made a real difference in my health journey. Any halting wait to get counter service is very rare in contrast to a large pharmacy in The Shops just north. Get all your groceries while they get your meds packaged and ready for you.

    I have been a customer at Ralphs Pharmacy since 2005 and have consistently received great service…read more Unfortunately, I sent my assistant to pick up my pre-paid medication, which included 7 medications. For some reason, the pharmacist in charge decided to dispense an additional prescription, which was not part of the list of the approved 7 prescriptions that I pre authorized and purchased with my credit card for several reasons 1) I authorized or 2) it was not with my 7 authorized pre pay meds , 3) that particular medication was not covered by my insurance 4) and cost $221 5) I can get it across the street from CVS for $45). As soon as my assistant came back and I realized that Dr Steven the pharmacist, had dispensed the $221 medication I did not authorize to be billed on my credit card, I immediately asked her to take it back to the pharmacy for a refund as this was never authorized nor was it ever placed in my basket or prepaid. She came back to tell me that Dr. Stephen refused to take back the medication and would not refund the $221 that he dispensed without my authorization, and that I had to keep it because it had left the store. Now I have to stop what I am doing and call Dr Steven at the pharmacy, who proceeds to blame my college-age assistant as the reason why he dispensed the medication, stating that it was her fault that he dispensed the medication because she accepted the medication. Since when does a college-age student intern who is just picking up my 7 pre-paid medications at Ralphs get to be blamed for the pharmacist Dr Stephen's mistake who dispensed a medication that I did not authorize to be dispensed, was not covered by my insurance, and cost $221, and was not a part of the pre-paid 7 medications I authorized to be dispensed and I can get from CVS for $45. Who is the responsible party here, the college student picking up the 7 prepaid authorized medications or the licensed pharmacist who makes a mistake and refuses to acknowledge his mistake and blames my intern for his mistake? After almost 3 hours of this, I ended up calling the manager at Ralphs, and he directed me to the Ralphs customer service number and was extremely apologetic about the entire incident. Ralph's general customer service also thought that this was not ok, and I was told to hold, and they contacted Dr Steven personally to rectify the situation, and he proceeded to tell them that I needed to call the pharmacy. At this juncture, I have wasted over 3 1/2 hours of my time trying to reason with a Pharmacist who apparently does not understand that he is obligated to get authorization from the consumer to agree to purchase the medication he is dispensing. What Dr Steven did to me is equivalent to me treating a patient who has not authorized me to treat them, and after treatment, charging them a full non-insurance price for their treatment because I do not take their insurance.

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    Vons Pharmacy - drugstores - Updated August 2026

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