The only convenient store near me that's right down the street, and they usually have everything I need from household products to everyday essentials. I always come here because of how convenient it is, but unfortunately, it's almost always a bad experience when dealing with the employees. The staff are consistently unfriendly and unhelpful, and they sometimes speak to customers in a condescending way, as if you're dumb. It's really upsetting and frustrating. At this point, I usually just use the self-checkout to avoid having to interact with the employees. I really wish the customer service would improve because the location and selection are great, but the attitude of the staff makes visits unpleasant. read more

Great CVS, nice and convenient kiosk check out and full supply of ice cold beverages! read more

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Went in Saturday 8/8/26, sometime between 2:10-2:30, with two young kids in tow. The moment he spotted me, a tall, middle-aged man with glasses and dark hair started tailing me through the store. He'd post up at the end of whatever aisle I was in, stare for a few seconds, walk off, then reappear seconds later to do it again. It was unsettling and made me feel like a suspect in my own errand. I gave him zero reason to treat me that way. I was just shopping with my kids. The two other clerks on the floor were warm and professional, which only made this employee's behavior stand out more. This review is specifically about him. His conduct was intrusive, paranoid, and honestly a little creepy. If this is how your staff are trained to "watch for shoplifters," someone needs to revisit that training, because following a mother and her young children around a store with no cause isn't loss prevention, it's harassment. read more

I recently visited the CVS on Town Center Parkway in La Jolla to get a vaccination, and my experience was excellent. The pharmacist, Emily, who was floating at this location, was extremely nice and helpful. Even though she was new to the system and needed a bit of assistance, her pleasant demeanor made the visit very welcoming. At the front, Allison, the cashier, was also wonderful. One of the reasons I enjoy shopping at CVS is because of the great coupons and savings, and Allison went out of her way to help me maximize them. She took the time to ensure I got the best deal possible--and did it all with a smile. read more

They rarely have enough staff, and there are continual problems with sale pricing coming up when checking out at register or self-check so watch carefully. I live across the street and I don't go here unless I absolutely have to. read more

For over the counter medicines, their store prices are much higher than their online prices (e.g. I paid 17% more even when I'm a CVS member). The pharmacy doesn't open till 10 am which is too late in my opinion. The store opens at 7 am so the pharmacy should open at 8 or 9 am at the latest to meet customer needs. Sometimes the pharmacy didn't print the dosage on the bottle label for prescribed medicines when there's plenty of room. Instead, they print in on a blank page of the medicine info pages which could get lost or tossed by mistake. I cut out the dosage text and taped it on the bottle for easy reference. read more

This CVS location is so frustrating! They apparently close for lunch but don't have a sign anywhere. As a result several of us are forced to wait because coming back is not an option! If you have a choice go to the CVS on Villa La Jolla - you may have to wait a few minutes more but at least they have more than one pharmacist so you can get your prescription without much delay (or hassle). read more

Thank you Charlie ! I recently had the pleasure of experiencing exceptional customer service at my local CVS, courtesy of a dedicated and helpful employee named Charlie. His attention to detail, positive attitude, and willingness to go above and beyond left a lasting impression on me. From the moment I walked through the doors of CVS, Charlie's warm greeting and genuine smile made me feel welcome. It was clear he took pride in his role as a customer service representative. His enthusiasm was contagious, setting a positive tone for my entire shopping experience. Not only did Charlie possess extensive knowledge about the products CVS offers, but he also took the time to patiently answer my questions and provide valuable insights. Whether I needed assistance in finding a specific item or wanted advice on which over-the-counter product would be best for my needs, Charlie's expertise was invaluable. One particular instance that showcased Charlie's exceptional customer service occurred when I encountered an issue with a coupon. Instead of brushing off the problem, Charlie took the initiative to resolve it promptly. He not only honored the coupon but also offered to apply additional discounts, ensuring my total purchase cost remained reasonable and within my budget. This level of commitment to resolving customer issues was truly commendable. Throughout my visit to CVS, Charlie demonstrated remarkable attention to detail. He went above and beyond in ensuring that I found everything on my shopping list, even helping me locate some items that had been misplaced. This dedication to going the extra mile left a lasting impression and made me feel valued as a customer. In addition to his professional competence, Charlie's friendly and personable demeanor made the entire interaction pleasurable. He took the time to engage in friendly conversation, showing genuine interest in making a connection. This personal touch stood out amongst the usual rush and impersonal service experienced in many stores today. Conclusion: Charlie's impeccable customer service skills, extensive knowledge, attention to detail, and friendly demeanor significantly enhanced my experience at CVS. Not only did he ensure that I found everything I needed, but he also went the extra mile by resolving issues promptly and making me feel genuinely valued as a customer. Charlie is a true asset to CVS. Because of him, my visit was enjoyable, and I would highly recommend others to seek out Charlie's assistance when visiting our local CVS - he is a shining example of the great service that CVS strives to provide. Thank you again and happy Friday and have a wonderful weekend Charlie. read more

CVS Pharmacy - CVs qr code - Drugstores Near Me - San Diego, California

The pharmacy here is the absolute worst. They do not honor their posted hours, the staff is rude beyond words. I went on to file a complaint with CVS corporate. Horrible experience. read more

This review is just on the new Spindrift lemonade/sparkling water. There were 3 flavors. All were made with just carbonated water and fruit juices. Pink lemonade is pink and unsweetened. I love sweetened pink lemonade and this drink taste just like it minus the sugar. I prefer the flavor with sugar but if you are on a low carb diet this is the drink for you. Strawberry lemonade had a sour strawberry and lemon flavor. It's unusual as I associate strawberries with sweetness. My favorite lemonades have a balance of sweet and sour. This drink was all sour. Lemon limeade is full of lime flavor. There was a bit of sour flavor but not as much as the other 2. My favorite of the 3 drinks. It's great Spindrift only uses fruit juice and carbonated water but I prefer less sour lemonades. Polar Sparkling water has lemonade with less sour flavor. Also I prefer milder flavored sparkling water like Perrier Lime. I would be interested in Spindrift lemonade if they reformulated it with a less sour flavor. read more

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Extremely poorly run. I write this as I'm person #9 in line, waiting to pick up a prescription from the Dentist. Two people before me have already given up and left. One person operating a register, very slowly. I can also blame some of the people in line - one man forgot his license and is arguing, and another before him chose to purchase a bunch of items at the same time. read more

Great experience visiting CVS Pharmacy in this location. Quick prescription pick ups and convenient vaccine area with plenty of seats for resting. Very friendly pharmacy stuff and Naz is a great pharmacy manager. Best CVS location. read more

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Ayra was so kind, polite and knowledgeable. She moved quickly and efficiently. Good service like this should never go unnoticed unnoticed it was deeply appreciated. read more

I have 2 experiences here that were unacceptable! The most recent one, I accidentally left a work accordion folder there at my visit. I live in the neighborhood and am at this location at least 5x a week. My folder was thrown out in 2 days, without them looking for identifying info to contact me! I had my email contact in there. I lost hours of work and the value of the folder and contents which easily is worth hundred of dollars! It is unacceptable that they didn't bother to try to contact me and I was told that Lupe threw my folder out after only 2 days. When I called the store manager Kim, her response was that they throw things out after 2 days! Horrible customer service and no common care as a fellow human. She seemed to care less. I requested they create a humane lost and found policy...who knows if they will, she didn't seem to care. The other horrible experience I had here was with the pharmacy during covid March 2020. I had Covid and the pharmacy tech told me that I did not have Covid. Horrible customer care and completely irresponsible and negligent for a pharmacy tech to lie and say I don't have Covid when I did. It was not up to the tech to determine whether or not I had Covid, yet they did! Beware...there is a complete lack of proper customer care training and negligence! read more

I like this CVS, I got my preservative free eyedrops and they filled my prescription EFFICIENTLY so it's all good and they have wine and valentines cards so 4 stars!!! Sorry, I posted the wrong picture and I'm trying to remove it. read more

The Pharmacy Manager is a gentleman. I'm currently sick and been running around to find a medication and he was able to run a discount card to save me a ton of money while filling my medication right away so I could start the course. It's pharmacists like this that deserve patients gratitude and respect . Thank you Naz for saving the day! Thanks, Jay read more

Outdated CVS with unfriendly staff. It's always a ghost town when I've been here. On my last visit the only person in the front end (older lady) said she would be there if I needed assistance but then was rude when I actually did need it. Overall avoid this awful location. read more

That mid aged Asian stuff in the shop is rude asf, the pharmacy gave me the wrong amount of prescription and I was being told that the prescription needs to be finished first in order to get the next one. It's freaking ridiculous, didn't give me a specific reason for why and I was asking for a specific date to pick up next prescription, that guy just told me to wait about a month and did not even check the computer. read more

This was a great CVS which I not normally frequent but I found all I needed and found it visually attractive. I found many deals, so ended up with more things that I was looking for. Parking was not an issue and I was helped when requested some assistance, mostly related to the cosmetic/hair products. read more

Lines are ridiculous. Employees are rude. NO ONE around to help. Only one person in the entire store working and she's at the checkout line. I had to wait ten minutes for her to help me at photo center only for her to tell me that the passport photo card machine is broken read more

Super easy experience today getting the updated Omicron booster here at CVS Towne Center. A young woman in the pharmacy answered this morning & confirmed what the online scheduler seemed to suggest: they are one of the few CVS is in San Diego that already have the new Moderna bivalent booster. Made an appointment for 7 PM, very easy online. Checking in the store was super easy. And only a few minutes til Nazmi was ready to help. Meanwhile I got to enjoy seeing the exceptionally kind and personal service he gave to a senior citizen in the neighborhood, who he knew by name. What a wonderful group of employees here at this pharmacy. I've been all over this year and this was an A+ pharmacy. Come on down if you need the new booster or want to get an prescription filled! read more

This is a review for Addison for great customer service. I came into the store and was immediately greeted and asked how could I be helped today. I had an issue about an Amazon gift card bought at another CVS. (When the card was taken out of the cardboard sleeve the claim code was ruined.) So basically Addison inherited a problem from another store. Addison was willing to try and help me contact Amazon customer service to try and remedy the problem. While in the end Addison was unable to help me fix the issue, I was given the steps needed to try and solve it on my own at home. I appreciated the help and time given to me with an issue that wasn't even connected to this store, I call that exceptional service. read more

I plan to call corporate on John. I am now moving my prescriptions over to a new pharmacy. I got into an argument over my medicine with John when he refused to give me my medicine. My dr had to send a new prescription but I needed to call them to send it in. He refused to give me my medicine and said "in my personal opinion you'll be fine since you have some of your medicine". I called and begged an hour later again for the loaner, he does not have a right to hold my medicine I need over my head. He then said fine I'll give you one but I'll put in your file to never do this again because you haven't learned your lesson yet. I had thought both my prescriptions were ready, I didn't know only one was. John is the most useless pharmacist I've ever had in 25+ years. I'm not sure how he has the job he has. He couldn't help me out with my medicine or how to properly take it. The most unknowledgable pharmacist. I now know to either go elsewhere for my medicine. Pretty sure I could ask someone homeless on the street for better information on how to take my medicine. Everyone else there is amazing and the two stars are for them read more

I've been coming to this location for the last 2 years and so far I have remained pleased. The Pharmacy department are very communicative and try helping anyway that they can. I was out of town and needed medicine delivered to the out of state Pharmacy. They lady went above and beyond to ensure I received the medicine because I ran into issues that the out of state CVS refused to look into. She called and provided them the correct information and ensured the situation was handled. The staff are usually friendly and I noticed they recently had self-checkout machines installed. That should help in regards to the lines and social distancing standards so that's a plus. They also always manage to keep the store clean at all times so you're not stepping over anything when they are unpacking shipments and restocking the shelves. They take pride in their job. read more

Oh heck to the No! The manager (seems like one, no uniform young lady) told me to go wait in that corner and points to the far corner where there is nothing as if I'm in her way with an extremely irritated tone and face... After I waited for 10 minutes in front of Photo section, I saw the lady with name tag no uniform / vest , nose piercing/ asked if there is a photo guy. She was annoyed and bothered. What do you mean a photo?! She yells. It's gonna be a minute! Go wait in that corner! Imma call someone! Heck No CVS! Go there, if you want to be treated like a dog! read more

Terrible customer service. When my subscriptions weren't filled correctly the clerk wished me luck at new pharmacy. It's seems that this branch doesn't care about clients at all. read more

While traveling extended visit to San Diego. On Memorial Day weekend the pharmacist worked us in to his hectic schedule and helped my family obtain Rx. Many thanks! read more

Small CVS in a desolate and hidden shopping center. I felt a bit claustrophobic as I entered the store since it appears that the aisles seemed pushed up close to the registers. What I noticed was that this CVS was carpeted. Perhaps that what made this CVS smaller? I needed a cough suppressant BADLY, and I bought it here. 3 checkout lines were open, so there was barely a wait time. I made my purchase -suited the needs. read more

CVS Pharmacy - Drugstores Near Me - San Diego, California

This place is great. All the pharmacy techs and pharmacists are helpful and kind. I'd recommend this pharmacy to everyone.

The pharmacy needs an update. It is sSOOOOOOO DIRTY, it's like going into a third world country store and the people that work there have a terrible appearance. No one to ask for help, only the woman with hairs she never combed. CVS shows horrible appearance as a well known pharmacy. All CVS stores around the area were updated except this one. The pharmacist knows nothing about medications!!!! read more

Horrible horrible horrible experience. I live right across from this store and my son had a health emergency at 10:45 so I ran over to get fever medication for him. the signs and website says they close at 11. I got there at 10:52 and they just closed the store right in front of me and would let me in. I told them it was urgent but they just refused. I'm not sure how they get away with just arbitrarily closing the store 8 or 10 minutes early. Not is it just bad customer service but incredibly cruel to turn a person away when they have a health emergency and it's not even official closing time. read more

The woman cashier was very friendly and extremely helpful when I went in to get my ears pierced! Meredith did my piercings and she was awesome! Very kind and patient. She went the extra mile to make sure I was happy with placement and that I was well informed on care and etc..... I went back twice for more piercings and requested her!!! I tell all my friends! read more

To whom it may concern, I am a customer of yours for many years and this afternoon I went shop at my local CVS and wanted to wash my hands because I pick up a piece of trash from your floor. I asked your customer your customer service representative at the registers if he could direct me to the restrooms so I can washed my hands and he said the restrooms were closed, I asked if he had some hand sanitizer I could use ( a pump ) with smirk on his face he said he didn't have sanitizer either. What kind of establishment more so pharmacy store doesn't have the bathroom open for customers to wash their hands in a middle of a pandemic where people need just the basic like water and soap. I was expecting better service and little more empathy from your staff and closing the bathroom just because you don't want to pay someone to keep the clean. Horrible service and I will never be back to your store. read more

We love this CVS. We have been coming here since moving to the area 4 years ago and the staff are always friendly and the store is clean. The pharmacy here is also very efficient. I love how quick and easy they make picking up my prescription. CVS is very a great store to pick up any essentials you may need without going too far. I'm glad it's so close by! read more

Alot of kind and hard-working folks work here. As with all pharmacies post-covid, they are doing the best they can with what they have. Cashier Andrew has brightened our days for years. Pharmacists are knowledgeable and compassionate and were wonderful with our seriously ill senior family members. If people have a problem with the store management, blame CVS corporate, not the employees who show up for long days and short pay. read more

This cvs used to be a quick and convenient stop but lately it's been easier to just go up to Rite Aid on Governor. The parking here is a nightmare and if you can't do self-checkout, the line consistently takes 5-10 minutes. I'm not sure if they're understaffed or what. Definitely wouldn't recommend but I hope it improves in the future. read more

I needed a money order to renew my passport. I was recommended to go to a CVS or a Ralph's to obtain one. I had no idea you could get a money order here. I walked in and asked the first cashier I saw if they sold them. He was very quick to provide me with the money order and he was super friendly... fun personality! He was already in the Easter spirit wearing an Easter inspired hat. Thank you Andrew. You were a pleasure! read more

CVS Pharmacy - Drugstores Near Me - San Diego, California

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The older lady with the white long hair has been incredibly rude. She asked me to show my FACE (meaning pull down my mask) TO CHECK MY ID. I used to work at CVS so I know that's not protocol and most importantly against STATE COVID rules ! I don't want to make this a race thing but the non-black couple before me buying alcohol was not asked to show their faces. This cvs also lost my package a few months back and the same lady was asking me inappropriate questions like I was trying to steal a package. She asked " what did you buy" and "who is the package from" I will not be returning because I don't feel welcomed as a customer in fact I feel targeted! I want her to be educated and treat people with respect. read more

If you don't want to read the whole review I will sum it up for you: Dear CVS: YOU SUCK! ***************************************************************************** And now the review I USED to love this place because it was close and they always have good prices. But I feel that the prices are reflective of CVS as a company so this review is for this location. I needed 2 pictures printed from a memory card and I walked over to get them printed. They have 3 prices listed. Minutes - $0.29 1 Hour processing - $0.19 Online - $0.19 Seeing how it was so close, I chose the 1-hour processing (and because uploading would have made me wait 5-7 days.). I go through all the kiosk tutorials and get the receipt. The receipt says it will cost roughly $0.50. Which is fine. 6 cent discrepency I can overlook. Mind you, it's about 9:30 and they close at 10. So as I go to check out, they ring me up and it comes to $0.63. WTF. It's supposed to be $0.19 x 2 = $0.38 + tax MAX I'd say $0.41. But wtf is this $0.63. I ask the cashier, "What's up with that I thought it was $0.19" and she replies, "Oh that's only if you order like 50+ pictures. Not wanting to make a fuss for $0.22 I just said to myself f- it and moved on. So... CVS, you get 1 star for having incompetent employees and for being jackasses. M.P. Glad you had a great experience, but mine totally sucked. read more

Alright - I have been dealing with the pharmacy for the last 3 weeks on a single item. I guess this is why you don't transfer your prescriptions for a measly $25 gift card. With all the frustrations I have gotten from working with this particular place, I am only giving them 2 stars. And that is for the convenience, coupons and sales I get when I visit this store during my lunch hour. First be forewarned that this CVS is located in a high density (during lunch hour) and small parking spaces strip mall. Since I drive a mid-size SUV, parking needs to be either exact or before the crowd comes for their lunch hour choices of Rubios, Edo (sushi), JK (ht dgs) or Italian and Thai. At first, I was going to CVS to get small essentials or snacks that were reasonably priced, candy on sale, chips or drinks that are a deal with your CVS freq buyer card with earning $2 or more dollars off. Then seeing that if I transfer my prescription order (diabetes meter/strips), I would get the aforementioned gift card. Let's just say I have already used up the gift card and I still have not gotten my prescription filled. They are slow to respond in the pharmacy and it seems that every time I ask for my prescription, there is a problem to fill it. My current frustration led up to this review. I was supposed to have been called last week about the prescription, no one ever called me. I would like to tell a funny joke but this place is not funny at all. But here goes, A customer goes to the pharmacy and requests his prescription filled. The clerk says, oh we need to call your doctor to authorize this. We will contact them. 3 weeks later, oh is my prescription filled, no. they didn't give us the info we asked for. Let us call the dr. Oh..this is not funny, well so is CVS. I think CVS stands for Come Vack Sucker! read more