We purchased a floral arrangement from Vons for over $100 for Mother's Day. By the very next day, several flowers were already wilting, so my husband returned it and had 2 roses and some carnations replaced. Unfortunately, within a few more days, the arrangement continued to deteriorate, including even some of the replacement flowers. When we returned a second time to request a refund or replacement, the interaction was very disappointing. The manager never spoke directly with my husband; instead, she remained in the back with an employee while visibly shaking her head during their conversation. He was ultimately told nothing could be done and that this was simply "natural" for flowers. For a premium-priced arrangement, we expected fresher quality and more respectful customer service. Sadly, this experience did not reflect either. read more

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This review is for the floral department. The flowers are always fresh and Fridays they have five dollar Fridays. You can also have them custom make you a bouquet and wrap it up. If you want to impress, or just show your appreciation to your mom, family, or girl... go get some Vons flowers. read more

Vons - Grocery Near Me - Bakersfield, California

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Went to Vons today. I don't know what I did to be treated like I was there to shop lift. I felt so disrespected I could feel the man watching me as I purchased lottery tickets. I turned around and said I'm just purchasing lottery tickets and why are you staring at me so much. He came up with a ridiculous excuse. I'm tired of being Racially profiled. It's just a warning to people of color to don't be surprised if you are watched and stared at Vons on coffee rd. read more

I've shopped this location for 25 years. It attempts to update and offer current selections. I do miss the double coupon days, but I appreciate the ease of a rewards card. The service is almost always friendly and courteous. read more

Store #2033, always a pleasure to shop at this Vons. A knowledgeable and pleasant associate named Miral (sp??) offered to help me find the items I was searching for. I really appreciated his assistance. I would also like to give the Deli a big shout out!! Terrific selection, always fresh with top notch presentation. The associates that man this area are the best, very friendly and accommodating. Thank You Vons! read more

Came in to grab a meal after work and was followed by two large male employees. It was an hour before close and I don't understand why they felt the need to stalk me through the store. I only just moved nearby, I never had this problem at other locations. Really upsetting. Won't be coming back to this location. read more

The good, convenient grocery shopping. The bad, the app fails to allow the consumer to approve substitutions and you must take what you get.

Came here to get a couple cards and a plant/flower. First of all, they have ZERO get well cards! How do you have ZERO Get Well Cards????!!! For girls bday cards, I hope the only birthdays you are celebrating are for your Mom, Wife, Sister or Niece. No Friends, Grandma or Aunt. A bunch of empty racks and even if they were full, it was only 2/3 of the aisle on one side. Pretty sad! Flowers. They have lots of flowers. But very limited on plants or flowering plants. Their succulents looked like they need a little extra attention. Not willing to spend $40-$60 on something that already looks like it's struggling. Vons, you can do better! read more

Found beautiful flowers to brighten the day! Fresh, beautiful and great quality. If you need a quick gift I'd recommend stopping by and checking out the floral department. It never disappoints. read more

Vons - Sunflower Bouquet - Grocery Near Me - Bakersfield, California

While returning home from vacation, we needed a few supplies to have in our car. We stopped by Vons Supermarket. The store was relatively clean, well-stocked and running smoothly. When we got in line, those were a bit long but then two additional check stands were opened and the lines moved quickly. Our cashier was quick and efficient. We completed our mission and went outside to load up. Our travels had begun on March 31st with the drive down to Long Beach. After two weeks of eating and vegetating, I was pretty much in lala land. My mind just wandered from place to place. As I was pushing the shopping cart from our car to the cart corral, I heard, 'I'll take that sir.' Space cadet that I was, it wasn't until the second 'sir?' That I realized that the voice was directed at me. When I turned around, I saw a young lady who was rounding up shopping carts. In my spastic mindset, thinking that she was an angel, I asked her if she knew the winning lotto numbers. She laughed at me and took the cart. Her name was Alena. More stores need to find employees like her. Someone who is willing to speak to strangers while looking them in the eyes. So many people just mumble and grunt now. I know her name because I told her that I write reviews on Yelp and wanted to know her name. She told me and then showed me her name tag when I gave her an incorrect spelling. With grace and a smile, she said thank you. Sometimes, the little things in life can make your day. read more

This store is always clean and rarely overcrowded, which I enjoy. For the most part, it is well-stocked, but if they run out of a particular product, they are good at issuing rain checks or helping you find it elsewhere (if you really need it). They're deli section is great, especially if you've gotten off work and have no ideas on what to eat for dinner. Their rotisserie chicken is delicious with their fresh French bread roll! I've ordered sheet cakes here, as well, and they truly try to work with you on any designs you have in mind. They have a great selection of beer and liquor, too. And for someone like me, I'd like to get everything I need in one store. Dinner, dessert, and alcohol! Check! Every so often, they have good deals--you just have to look for them! Make sure you download their app. Sometimes you can save $5 off your shopping trip or get 3-5x in gas rewards at Chevron (I once saved $10+ off my fuel fill-up). Or you can shop the $5 Friday deals! Several times a year, they'll have a $5 Starbucks special (yes, they have a Starbucks inside!) for any Grande drink and a bakery item...for only $5! They also just finished the Monopoly "Shop Play Win" game and got about $40 worth of free items! You cannot beat that. The employees are also friendly! My son was craving an apple, and one of them actually gave one to him to eat while we were shopping. Great customer service! I could always go to another store like the Neighborhood Walmart, where things seem cheaper, but seriously, if you know how to shop, you could score really great deals! read more

Very Clean! The parking lot is constantly swept and carts are removed promptly and sanitized. The store is spotless too. Covid 19 Protocols are strictly followed. The store is well stocked...even on sale items! The employees are extremely helpful and courteous. One employee in particular offered to store my shopping cart, so that I was able to use the electric cart to compete my shopping. read more

Vons - A great way to start the day! Open daily at 6 A.M. - Grocery Near Me - Bakersfield, California

When I lived in Bakersfield this was my go to grocery store! When I come back to visit family and friends I still shop here! The store is always clean, well stocked and you can't beat the service! When shopping for meat at the meat counter the staff is very knowledgeable and friendly! There is always a large selection of fruits and vegetables and they are always fresh and yummy! The only thing I have a difficult time finding is ready made sugar free whipped cream, so I make my own. The cashiers are always friendly and always ask if I found everything and if not they send someone to retrieve the item for me! I was also so glad to find out my King Sooper card from Colorado works at Vons since both are Kroger affiliates! A big win for me! read more

I thought I would run in and out, but once again bad service. Now I was mentally prepared for the lack of check out clerks & long lines. I was hoping for the best but unfortunately Dawn at the hot deck/ deli section ruined it. She was so engaged in conversation w/her coworkers when I asked for help she told me to go back & wait on the other lady that sent me to her on the first place because she was helping someone else. Thank goodness Ana came she was very nice, polite, and more than happy to do her job. I waited to speak w/a manager but after 2 calls the clerk told me he was chatting w/family members that came to the store so I left. It seems the manager set the tone for misplaced priorities. Disregard the customers that result in your paycheck! If you want to feel valued don't come here. Got home and noticed I was overcharged. Wow read more

Came here tonight and tried to purchase two packs of Nitrl off the clearance rack. The orange 50% sticker said the regular price was $3.99. The old over weight Hispanics cashier refused to honor the sticker price. She took it up with manager/supervisor Tracy who was overheard telling her to honor the price. She refused and said she wasn't selling them to us for $1.99. She came back and lied and said since it was alcohol, she could not honor their price tag! She then rudely told another employee to pull any others off the clearance racks. She was rude and unprofessional and shouldn't be in customer service. read more

Vons - A clearance sticker the cashier refused to honor - Grocery Near Me - Bakersfield, California

Don't get the coleslaw from their prepared foods department, it's spoiled. The staff here aren't very pleasant either. They're always inconvenienced by performing the bare minimum. I don't know why, it's never busy in there. read more

Tony at the Deli was very helpful when I was being picky and taking my time with selections. Very helpful and patient. Appreciate the customer service at this Vons and am always impressed with how efficient this store is. Also noticed that when the lines get packed, management/and or cashiers call others in to help to open up other lines to pay for the groceries. Judging from a distance it appears that this store has a good team culture going on. read more

I come to this location because it's the closest to my home however, most of the time I choose to drive a bit further for better service. The store itself is clean and well stocked most of the time but the cashiers are always so unpleasant. It's rare you'll even get a hello. This evening, I got a dry, "you want a bag?" in between the conversation the cashier was rudely carrying on with another employee as he rang up my items. Other times, I'm lucky to get that. I wish this location had self checkout so I didn't have to deal with the miserable cashiers who act like you're inconveniencing them by shopping there. read more

Yelp tells me I've been here 22 times and have yet to write a review. That's pretty sad. With all your shopping options around the area it's a wonder Vons does so well. I mean, their prices aren't comparable with WinCo. Heck, sometimes Albertson's is cheaper. But what does Vons do best? Everything! I abhor grocery shopping. I'm usually in there without any list so rarely do things enter my basket that I need. And the things I came for? Usually forgotten. But Vons makes grocery shopping kind of enjoyable. Produce is expertly displayed (no rotten fruit here!) and the deli and meat counter employees are as friendly as they come. I've never run into an issue with items being out of stock. And expiration dates are plenty far out into the future that I never have to worry about checking. Mimi mentioned the lighting and she's so right! There's no harsh fluorescent lights in this store. I mean, who looks good in that lighting anyways? And with grocery stores topping the list for meeting future partners you NEED to look your best. Even in those wine-drinking-only-yoga pants. Recently, I've been obsessed with their fresh baked bread and cheese section. Grab a bagged salad, some delicious gourmet cheese, and a fresh baked loaf of your choosing. You can't go wrong with that kind of dinner! I also use their pharmacy counter. And while they recently killed the awesome rewards program (boo!) I still find the helpful service more than makes up for me finding another pharmacy. Plus I can kill two birds with one stone if I'm grocery shopping. Oh, let's not forget there's a Starbucks inside too.... make that three birds. read more

Vons - Cheese selection! (Just one side!) - Grocery Near Me - Bakersfield, California

Why have a membership for better deals if the deals are lower priced elsewhere? Like, "not a hundred feet" elsewhere. Wink-wink. Literally bought things here, went to another store just a moment away and it's regular was better than some of this place's values. At least half the time. So odd to me. Maybe it's the location for this Von's that ups the prices? This isn't an angry review. Just honesty. Completely light tone. I only bought some produce that needn't a membership, luckily, but was kind of scratching my head as to the prices. I can see why a certain grocery a 100-ish feet away is always booming. Staff is very friendly and helpful, and it's a clean grocery, but... Those are the default stars any place should have. The "values" are enough of an insult for those being the only stars from me. :/ read more

Vons is clearly far more expensive than Winco and even Albertsons sells things cheaper, so why the four stars? Vons has a much wider selection of items than its competitors, especially organic and gourmet items. If I can't find a brand or product anywhere else, I'm sure to be able to find it at Vons. Shopping at Vons is a very pleasant experience. Everything here is so beautifully displayed. The lighting is subdued, the bakery and produce departments make me feel like I am in a farmers' market instead of a grocery store. Well, a dimly lit farmers' market at least. I'm sure they probably do this as a cost saving measure, but it does lend a little air of romance to the whole grocery shopping experience. And which of us DOESN'T have some sort of love affair with food. If you're a Yelper, you're accustomed to going the extra mile to finding the best food with the best customer service experience possible. There is a Starbucks inside the store that has a counter with 5 high-backed stools to enjoy your beverages and bakery treats. The florist area is set up beautifully, too, with a wooden gazebo and nicely displayed wares. The bouquets of roses smelled incredible as I walked by. Their deli department has an amazing variety of dessert-ish treats that you can buy by the slice or in larger containers such as cheesecake (multiple varieties), carrot cake, german chocolate cake, and white cake. They are beautiful and I can vouch for several varieties of cheesecake being exceptional. Yes, they're a little more expensive than their competitors, but it's worth a visit to at least pick up those fancy little extras for special occasions. And you may discover that when they put things on sale that they are actually quite competitively priced. insider tip: for those that shop at Vons you can earn points towards getting a price break on gas (I think it is $.20/gal) at Chevron. I don't shop here often enough to amass the points I'd need for that, but it is an option. read more

Vons - Starbucks with counter seating for 5 - Grocery Near Me - Bakersfield, California

There's usually only three reasons I go to Vons: flowers, alcohol or bakery area, including soups. Everyone knows that their groceries are more expensive than the other competitors, but you get the convenience of shopping in a smaller, less over-whelming store and you don't have to bag your own groceries. This particular Vons is clean and customer service is usually ok. This time we went in for flowers. They were busy filling bouquet requests for high school formal. The associate behind the counter wasn't nice & barely helpful, but I just shrugged it off to her being very busy!?? Grab yourself a Starbucks coffee while you roam the store, rent a Netflix movie or visit Wells Fargo. Check out their soups, flowers, gift cards & their vast variety of liquor & wine, but don't forget your membership card/phone # to save a few dollars! read more

Vons - Pretty! - Grocery Near Me - Bakersfield, California

I found exceptional values in canned goods and placed a "pick up" order. Some confusion arose when I could not pick up on the date I scheduled. When I got an e-mail that said: "Your order has been picked up", I panicked. But Vaugh S. quickly called me and explained their inventory/tracking system. I arrived the next day and DAKOTA ("like the state") carefully examined my picture ID and delivered my order. It is true that Vons is not my "go-to" grocery store--I have a fixed income. BUT, I do visit Vons most every week to enjoy: Vons4U deals, Friday sushi and specials, and great bargains on excellent cuts of meat. This is a store where I look at their mailers and decide in advance the best values. The Deli is always immaculate; the baked goods are sinfully delicious; and the staff is universally helpful and knowledgeable. read more

I love coming to this Vons.! All of the employees are super helpful and the store is so organized and clean. I couldn't imagine having any other store here in Bakersfield as my go to store. read more

So people that reviews grocery stores, really need to get a life. You are way to judgemental, and how would you like people judging every little thing you do. Really not fair. This Von's Store is always clean, the staff is always welcoming, prices are very reasonable for the quality you get.... Winnco is Winnco, you get what you get and don't throw a fit. Dirty, poor help, poor quality foods, and waste of time. Remember when you come in with a chip on your shoulder you will not like anything. read more

I just wanted to write this review for this lovely lady that works in the deli department. I can't exactly remember her name. It starts with a J, but she was absolutely the best and saved me lol really tho! I needed some shredded chicken that they always usually have out. Still, it was all because, of course, it was the end of the day. It was around 9 o'clock, I think and they were putting everything away. I want to say she was so sweet because this is all my dog will eat. He will only eat this chicken. He has a significant amount of allergies, and he can't and won't eat anything else. I didn't tell her that I just asked her if it was placed somewhere else because I'm not used to going to that Vons, and she said no it's out. She started to walk back, and then she got out a tray when it was time for her to be off and so kindly made me two oversized packages, and it's just kindness like that goes a far away. She's so sweet, and I just really appreciated her for doing that for my baby and me, not knowing why I needed it, so keep up the excellent work J, and thank you for being so sweet and the guy that checked me out was very nice as well everyone was amicable. Still, I didn't get his name (it was last night, so it was July 26 ). The deli ladies were angels and went above and beyond for me again, thank you for the kind service Vons. read more

how much thinner can they spread the frosting on there cakes today I could see the cake bread even with the frosting on it price goes up and they get greeter. no more shopping there I left Albertsons 10 years ago now its Vons Im no longer shopping there read more

Went here to this vons location for the first time today since the one closer to my home closed down. This vons seemed very clean and more selection then the one I was used to. And bonus... there is a Starbucks inside. I don't know if it was because 5 o clock on a Saturday night or what but there seemed to be hardly anyone around for me to ask where certain things were that I couldn't find. So that was a little annoying. All in all good clean store. read more

Staff is always so sweet and very helpful. Always has good deals on the app making what I feel like is cheaper than winco or Walmart grocery store. read more

Love this Vons and the staff that work there. The store is always stocked and super clean unlike Albertsons on Mt Vernon. This diffidently worth the extra 15 minute drive!!!! read more

My only complaint about this Vons is that most of their items are overpriced. You can purchase most of the same items down the street at Winco at a much lower price. Sure, their Vons Club card helps provide a better value....but they are still too high for my liking. This branch is clean and organized. Overall, this Vons is fine to patronize if you do not mind paying a bit more for your groceries. read more

I went here for the convenience of it being located right next to my office. I had to get some pies for a birthday party we were having at the office. So being prepared for the event I went and placed an order with the bakery to make sure there would be 2 chocolate pies ready for pick up the following afternoon. No problem ordering and leaving. The next day I go on my lunch to pick up the pies. Went up and spoke with the same person from the day prior. She went and looked in the back, after 5 minutes she told me she had to package them... Not thinking too much into it agreed and waited. paid for them at the bakery and was on my way in no time. Getting to the office and setting up for the birthday celebration we set out both pies and sang Happy birthday. I let the birthday girl cut into her requested dessert and the pie was still FROZEN. I cannot believe I was given pies, that I ordered the day before for a birthday celebration, and they were completely frozen. I was so embarrassed. I called to get my money returned and they needed to have me back in store to do so. Went back to the store for the refund and they were trying to request the pies back!!! Are you kidding me? I threw them away, they were useless to me!!! Got told by a snotty girl that it was ok this time, but next time... girl please, be lucky I even trust you guys after you screwed this up. read more

Bought some chicken from there and it was still pink and red in the inside really nasty read more

Vons - Still pink and nasty chicken - Grocery Near Me - Bakersfield, California

Maybe I was a little too harsh with my initial review. During my first visit, the only item I had to buy was red food dye because WinCo was out of stock. I paid twice the price at Vons, the checkout time was long, and I couldn't figure out where the lines were because there were so many displays in the aisle. Six months later, I give them a second shot. This time, I'm just browsing and I come out with some good finds. I remember that Vons is overpriced compared to other grocery stores if you're buying a specific item. However, they have some competitively priced sale items. Their sale produce rotates on a weekly basis - one week it's apples while another week it's pears. I always buy the sale produce so I get a weekly variety. They also have their canned soups, chips, yogurts, and ice cream (my staples!) brands on a weekly sale rotation so again - I'm getting variety. I'll admit - buying the same foods at the same stores for the same prices put me in a rut. I'm going to start implementing some Vons products (on sale, of course) into my grocery routine for variety. read more

I can't take it anymore.  I have been a customer for years and this is the last straw.  All I want is the products at the price that is advertised.  When they change their rewards app every few months that requires a new download it's impossible to get the "digital coupon" unless you jump though the hoops. I am just not going to get screwed out of these "sale" prices anymore.  It's a classic bait and switch to get you in the door and then overcharge at the register thinking you got a good price but got screwed.  I reject this fascist mind control technic to "understand their customers", it's a manipulation to control you and keep you coming back.  Furthermore, requiring you to go to an app is ruining America just like Facebook is ruining America.  Wake up people, Safeway/Vons/Albertsons are EVIL and we must stop helping them destroy us. read more

This store is close by where I work. I go to the deli section at least once a week. After about ten very slow DGAF transactions from the deli, I am ready to stop going. This whole review is focused on the deli. I have taken 15 to 20 minutes trying to buy deli meats, cheeses, salads, and chicken products on several occasions. The workers ignore the customers, and when they finally do start to help you they are impossibly slow. They have no sense of urgency after making you wait while they are cleaning or placing food into containers or whatever routine task that they are doing to be sure you get crappy service. Management needs to train this group so that the customer can get into the store, buy some lunch and go. Maybe a "ring bell for service" would work, they find it much too easy to make us wait. I despise this deli, it would probably be faster to drive somewhere else and get served. One star is too generous, but that is as low as Yelp goes.... read more

If you want any type of floral arrangement this is the place to go. Beautiful work and very affordable!great costumer service I love this place read more

This is near my office and my banks. So, I frequent this establishment often. I actually enjoy roaming the aisles and looking for deals to be had. Also, their sales prices are hard to beat. Their everyday prices are competitive, but most definitely not the cheapest. If you are looking for quality and selection, then this place might be for you. If you're all about low prices, then there is a Winco in the adjacent shopping center. The employees are friendly and willing to help you find what you need. On a side note, there is a pharmacy, deli, butcher, Starbucks, and a Wells Fargo inside of this store. Plenty of things to keep you busy while visiting here. read more

I am surprised that this place got sub par reviews. The service was excellent and the food was outstanding for a dive on Treasure Island. If we ever come back to the Winery SF I will surely return to this place read more

Its the better of the 4 or 5 major supermarkets this side of NW. They have good, fresh produce, nice and friendly customer service. I've never had a problem here, however there is the typical problem of rush-hour/after work crowds. The waits are hardly anything huge though. Also, their chicken strips from the deli are amazing =) read more