We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

I'm sorry for responding so late. Here's a good spot for lunch and great wine tasting with mom…read more The Oak Farm Vineyard.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

I have used Tommy's now 3 times. He did an amazing job on our patio door (he fabricated a part in…read morehis van!) and he made me a new Camry key. Then he helped me out at my ex's house by installing an additional deadbolt and reinforcing the plate for the existing deadbolt. This man is amazing. First of all, he has stayed in business now for years and you don't do that unless you are darned good at what you do. He is very reliable and communicative. I will never use anyone else so I really hope he doesn't win the lottery anytime soon. He itemizes and estimates well and clearly. It only cost me 230 for the deadbolt and callout and 3 additional keys. Perfection. Also he tests many times including having ME test. Talk about thorough!! Trust me, you want Tommy!

Tommy made time to come to my home late in the evening to make new key fobs for my car. He was very…read morepolite, told me what to expect, and answered my questions patiently. Prices were very reasonable, and I had my new keys in about 30min. I would definitely call him if I needed locksmith services again.

I had no idea that I could get blazing fast internet by putting in wired in wall ethernet ports. I…read morehad an old mesh system that was doing a horrible job extending my signal throughout the house. My sister told me she had her house "wired for ethernet," and they were very happy. I called Enterprise Communications and they were wonderful, patient (especially Ricardo--you may be able to tell I am not a techie). I needed fast internet for a therapy practice) that was affordable. They had ample availability and installed my new "drops" and a switch in about 4 hours.... I highly recommend=== wish I had called them years ago....My ISP is Sonic and now my wifi is everywhere and fast fast fast... :) YIPPEE~

I had problems with connectivity in my backyard office and Enterprise Communications were able to…read moreresolve them easily. I explained the problem to them, and with a phone call and a few videos, they understood the problem immediately. Their solution was well considered and decently priced. I'd use them again for sure!

I would highly recommend Johal for the work. He helped me to install a Cat-6A cable run from my…read morebackdoor to garage. He is friendly and easy to deal with.

I had Johal Solutions out a couple times to do various work…read more First time, they installed some cameras I had. I had an idea of what I wanted to do and they helped me realize that my idea would be a fire hazard and a code violation. They suggested a safe way to do what I wanted and I am appreciative of their knowledge. The tech got everything installed and working without issue. The second time, the same tech came out to do some electrical work. He installed some exterior outlets and added some conduit to an area that was out of code. Everything works as expected and looks clean. He was knowledgeable, professional, and got the job done. I'll be going with Johal Solutions for any future security camera and electrical work I may have.

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

Kurtis helped us design a great network and entertainment setup and personally ensured everything…read morewent smoothly. he was flexible with his approach and the work is very high quality

I've worked with Kurtis for years now on a couple of different fronts. On home internet, he's been…read morecritical in designing a system with multiple access points on different floors so we've got consistent strong internet throughout the house, which is old and therefore has lots of rooms and lots of plaster walls. He's also sourced and installed several TVs for us over the years, including most recently recommending and installing two frame TVs and updating the surround sound so everything sounds theater quality. He's trustworthy, responsive, respectful of the home and does great work. You can't go wrong with Kurtis.

Just had our security system installed by Fernando and Marco from Bay Alarm, and I have to say,…read morewhat GREAT service and communication! The motion sensors and contacts are beautifully installed in our home - both Fernando and Marco went out of their way to make sure the installations were secure and aesthetically pleasing. They also took the time to educate me on security around the house, which just made a normally tedious day a lot more enjoyable. (Yes, it takes a business day to install, but it's worth it). This is my day 1 with Bay Alarm so I will be coming back to review it once we have it for a few months, but so far I am happy with the service and want to thank Christiana (our sales rep), Marco, and Fernando for making it a great experience.

I would highly recommend Bay Alarm. I recently switched from Brinks, where I had terrible service,…read moreto Bay Alarm. They have been fantastic. They helped to resolve all my issues, and their technical staff was excellent. I'm glad I switched!

Orkhan is absolutely amazing . He's incredibly prompt, reliable, knowledgeable, ethical, and…read moretrustworthy. I will use him again for all security needs I recommend him without reservation Thank you

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

Shawn did a fantastic job installing the wood paneling for our family room. Love it!!!read more

Hi Shawn, Thank you…read morefor installing the security cameras neatly and quickly. I bought the cameras but couldn't install them, so I feel relieved after installing them. I will use you again in the future and recommend!