Took my VW in for oil change! Was in and out less than a hour…read more. Had a door ding on drivers side rear door, Called Jaun my sales professional with his advice while purchasing my vehicle to get this warranty.... It just paid for its self.. Juan not only contacted the Dent Wizard, but had him on site to repair it. Thanks to Dent Wizard and Jaun saved me a trip to a body shop. Thansk for great service Freedom Ford folks!!!

the worst service center I've ever had the displeasure of dealing with. They are not only…read moreincompetent but also dishonest. calling in to find out the true status of a vehicle is next to impossible. every time we call in the vehicles "just got pulled in" or "are being worked on now" when they're sitting in the back lot in the same place they've been since delivery. not to mention they'll bill you for anything, they put in for a fuel filter replacement on a gas F-250 and tried billing us for over $200 on it. Id trust a junkie off the side of the street with a Pittsburgh ratchet set before I trust these idiots to work on one of our vehicles again.

I wanted to write and give Randi. P in service a shoutout. She is always professional and listens…read moreto what I have to say. She is looking out for the customer and goes above and beyond to make sure the customer is happy. I keep coming back to Premier because of Her!!!

Apparently you must have zero morals to work here. Sold my daughter a used car with 32k miles for…read moreonly 84 months, even threw in the gap insurance, and extended warranty and apparently didn't care that she didn't even have the title for her trade when they made the deal. I'm sure they were laughing behind her back after also giving her nothing in a trade. They weren't laughing when I chewed their asses out at the dealership in person though. Run far and fast from this place unless you enjoy getting prison raped.

Great experience. I didn't feel hassled or bothered while I was test-driving the car. We haggled a…read morebit on the price, but ended up getting the best deal out of all the places I had been to (which was at least 4 other dealerships). The sales team stayed late on Good Friday so we could make the pruchase. This was my first experience buying a new car, and it was definitely a pleasant one. The sales associate working with us was Mr. Mark Hardesty. He was very kind and not pushy at all. Mr. Hardesty has sent me a few follow up emails making sure I don't have any questions about my new car, which I thought was very nice of him- he didn't just make the sale and then forget about me! I definitely recommend checking out this dealership if you're in the market for a new car.

From the owner: A Toyota Presidents Award winner for 17 straight years and running, Buckhannon Toyota is your…read moretrusted, family-owned local dealership. With transparent pricing on new Toyota cars, trucks and SUVs, competitive used car prices and a fully-trained Toyota service department, we're equipped with the expertise, inventory and experience to treat you right regardless of your automotive needs. Also, we're Closer Than You Think, as our Toyota dealership in Buckhannon, WV, is conveniently located for drivers all across North Central West Virginia. Come visit our community-driven and award-winning Toyota dealership nearby today!

Great customer service from the whole team at Hyundai. Just purchased my 5th vehicle from the team…read morethere. Never have had bad service with salesmen, Finance or the service department. They all know my husband and I and are quick to say hello and chat. The service department is great. They take care of us in a timely manner and will drive us to different places if there are errands to run or just down to the mall while we wait. My husband and I will continue to purchase vehicles from Freedom!

You will not find anywhere to give you a deal like the one that you can get here. Also you don't…read morehave to talk to the salesman and wait for him to go find out if it's a deal. No hassle no headache place. Quality vehicles!! If you don't check them out before you buy you are making a mistake.

Had a great experience. Aaron was my salesman, who handled a great deal with the upmost level of…read moreintegrity. If you see something you like on their lot, I would not hesitate to call. Can't really say enough about my positive experience.

Modern new facility. Free coffee! Haha. Always a good experience when I need to bring my Renegade…read morein for an oil change. They now have an express lane where you don't need to have an appointment.

I've bought several cars here over the years, including my 2024 jeep grand Cherokee that we bought…read morenew last year. We stopped in to look at a car we had our eye on. I made them an offer and they wouldn't even move $1 on the price of the car. It didnt matter that I was a repeat customer. They flatly refused my offer, and made zero counter offers. I did not feel like they even wanted to deal with me. This seems like a small little thing, but word of mouth, especially mine, is going to carry this to all ears that would hear. Loyalty matters, and I have a big mouth.

Professionalism and customer service. We walked in with the purpose of buying a new car and these…read morepeople shied indifference and hostility. Horrible service.

Embarrassing. Test drove a 2011 CR-Z 6 speed and was told by salesman "Doug" that test driving the…read morecar on the interstate wasn't necessary? (lol) He has me take a specific route to which I politely oblige but eventually has me turn around. He then asks about the sale and I told him I still needed to take the car onto the interstate before I would even consider an offer. He reluctantly allows me to take the interstate but asks me to take the very first exit. I honestly wait too long to merge in traffic and miss his exit request. He then asks if I was wasting his time and started screaming at me with colorful language. I apologized and immediately pulled the car over so he can take over. Keep in mind we're on the road for maybe 15 minutes. I was so dumbfounded I couldn't even be upset with the guy. I just apologized and wanted to leave. Doug proceeds to rev the car 6000 rpms in first gear in an attempt to gain traction while berating me about my "mistreatment" of the car. (lol) So while driving back to the dealership he apologizes for his behavior and offers to sell me the car despite my mishandling of the car. (lmao this one was wild) I humor this idea just for the sake of avoiding awkwardness and Doug just pawns me over to the sales manager. After disagreeing about price, I apologize to Doug for wasting his time to which he responded sarcastically. Doug's behavior was so bad that I honestly can't even hold a grudge over the guy. Dude was certainly having a worse day then me.

I have bought my last three vehicles along with my wife's 4Runner at University Toyota. On the…read moresales side, we have always been treated fairly and never had one problem with overbearing or inattentive sales staff. On the service side, we have been getting our oil changed and other repairs for over 15 years. I can't remember encountering ANY problems with the condition of our cars after a service or with the service staff. They make sure service performs what you want done, explain any problems they've encountered and if it's going to be a long wait, the service staff periodically comes to the waiting room and will explain what's going. That said, expect a moderate wait. U. Toyota has a lot of vehicles going through service. However, the mechanics make sure everything is taken care of, so that's a trade off I'm willing to take. Most times, it's good to bring a book or a computer tablet. Also, there can be sticker shock if major problems arise. University's prices are probably around the same as other new car dealerships, but I know the work is being done correctly and guaranteed They have good coupon deals...USE THEM & save $$$. One last thing...I have never been cheated by the staff saying, "This or that is bad. It needs replaced." when I knew it didn't. In the last 15 years, they have always been straight up with me. That's why I'll never go anywhere else.

Had a pretty negative experience with sales. Gave them all info beforehand, made an appointment to…read morecome in, when I arrived they didn't have someone assigned to meet with me and did nothing upfront to prepare for our appointment. They had me working with the newest employee (less than 2 weeks), which I'm fine with, besides it was clear he had 0 training, and no one experienced was helping him. Every single question I had needed to be brought back to someone else which made what should have been a 30 minute appointment a 1.5 hour appointment. Sometimes leaving me alone at the desk for 15-20 minutes. The second the clock hit 5:30 the managers walked out of their office and shut off all of the lights in the building, including where I was still trying to work on figuring out their calculations on the vehicle. Repeatedly I was told "this is just the number in the system, me and my manager don't know why it's that price or how it got to that price" at one point all of the numbers changed and there was also no explanation. All in all, it was not welcoming, felt like they did not value my business, did not take my business seriously, and just didn't care if they made the sale or not. I walked in ready to sign a deal, and they completely lost my business. I was easily reminded why people hate going into dealerships.

Broke down in Morgantown on mother's day. Called for a tow back to Mount Morris, and it didnt take…read more40 minutes to go from 'hi I need a tow' to completed transaction and 'enjoy your afternoon'. Fastest and most polite service I've ever gotten.

From the owner: When you are looking for auto repair and auto sales in Mt. Morris, PA, call Mt. Morris Auto &…read moreTowing. Depend on us for all of your vehicle needs. Our team specializes in auto repair services including work on motors, tires, tune-ups, and mechanical issues. We are happy to work on any type of vehicle in the Waynesburg and Dilliner areas. Drive off our Buchanan Street lot with peace of mind knowing the vehicle is safe to operate. Stop by our shop in Mt. Morris, PA, for an estimate on our auto repair services.

I had a great experience buying our new Grand Highlander Hybrid MAX Platinum from Mike Kelly…read moreToyota. The one I wanted was very specific as far as color and options and they were able to locate one and get it very quickly. I was treated very fairly with my trade in and couldn't be happier with our new car. The whole process was very smooth with no pressure. Shout out to our salesman Connor, Russell in finance, and Will Mansberry the General Sales Manager. Top notch experience and I will be referring any friends and family to come here because I know they'll be treated right. Thanks for the sweet ride!!!

Buyer beware: this dealership is shady, dishonest, and their shop is not thorough…read more Trip & condition at pickup -My wife and I drove 3.5 hours to purchase the vehicle. -At pickup it was not detailed well (visible dirt stains), and the engine bay was extremely dirty/dusty. -The shop did a subpar engine bay "cleaning" and only addressed the interior spots we pointed out (I found more when I got home, along with a sticky substance on the dash behind the screen) Drive home & problems discovered -We rented a one-way car to pick it up, so my wife drove the first leg home and I drove once it got dark. -On a straight highway I noticed a clear pull to the left. -Tire pressure was not at Toyota's recommended PSI. I corrected it, but the pull continued. Dealership response -I contacted the dealership and spoke with Sales Manager Will. He initially didn't want to help. -I explained this should have been caught during the 160-point inspection for Toyota Gold Certification. -Will eventually said they would reimburse an alignment up to $200 if done at a local dealer. Local dealer visit & tire damage -The local dealer confirmed the alignment was significantly off (they didn't print the measurements for me). -After that visit, my wife immediately noticed a loud noise. -I later found feathering on the outer edge of a tire that still has 9/32 of its original 10.1/32 tread depth (fairly new). -The feathering was likely caused by bad alignment and/or driving with low tire pressure--something I would have noticed during the test drive if the alignment and pressure had been correct from the start. Escalation -When I contacted Will again, he said my only option was to bring the vehicle back and trade it in. -I told him I planned to post an honest review of my experience. He said that if I posted a review, he wouldn't send the reimbursement he had already promised for the alignment. -I told him I would only be stating the truth about my experience. I lied and said I wouldn't post so I could receive the promised reimbursement. Now that I have it, I want others to know what to expect. Warranty misrepresented -My sales rep Jeff told me the vehicle had: ~Toyota Gold Certified 7-year/100,000-mile drivetrain warranty, and ~1-year/12,000-mile bumper-to-bumper warranty, starting on my purchase date. -After receiving the Toyota warranty card, I learned the coverage is only up to 100,000 total vehicle miles--something I missed in the contract--so I have nothing to fall back on for this issue. Bottom line -I will never do business with this dealership again. -If you buy a car here, be thorough and take your time making sure that it is in the condition that is expected.