Bought the wife a Jeep from Harry Green and our Salesman, Lee, was top notch !! Will definitely be…read moreback! Thanks Lee!

I phoned on a Wednesday and told them what was going on with my car and told them that there was a…read moreservice bulletin out and I thought the problems may have to do with it. They told me to bring it in the next day, but didn't tell me that there would be a charge to look at it. I took it in and my husband and I being on a fixed income didn't have the money to cover any charges. If I'd have known they were going to charge me, I'd have told them I had to wait until my disability came in. I was charged $175.00! I'll never go there again.I guess no groceries for us the rest of the month, no doctors appointments, no gasoline, etc.

These employees are so friendly and professional. Whether I need full service or just air in my…read moretires, they make me feel comfortable. And they answer my questions in a way I can understand. Def would recommend this business.

Stick through this review - you will be glad you did…read more I made an appt. for Sept 11 at 8a on August 30th due to a check engine light being on. Over the labor day weekend, I found out I needed Tires which I got - but they wouldn't align my vehicle (where I bought the tires) due to a bad drivers side front wheel bearing. I did not drive my vehicle home to Pgh - I left it in WV for the weekend since it was so unsafe to drive. I called Jenkins Tues. Sept. 5th to add the wheel bearing to my appt since it would be covered under warranty. Unfortunately they could not get my appt to open so I couldn't add the wheel bearing. I called again and spoke with the same service tech Tuesday, Thursday and Friday to try to get the wheel bearing into the appt. Which - they couldn't but continually was promised I would have my car back Monday. They told me to write it on my drop off card on Sunday when I dropped the vehicle off. Monday morning (sept. 11) I get a phone call (10:30a) from the same service tech telling me my wheel bearing is fine - but I need new back brakes. I tell them to go ahead and fix the back brakes - but I wanted them to check the wheel bearing again up on a rack. I called back at 12:30, and they still hadn't checked the wheel bearing but was told they were working on my brakes. Everyone was at lunch - so they would call me back. By 2p, I had not heard anything - so my uncle (who is vehicle savvy) and I went to the dealership. Keep in mind - if I would have taken them for their word and left with the bad wheel bearing I could have been in an accident - with who knows the results. I was told for almost 7 hours that my wheel bearing was not bad - till I physically set foot into the shop to insist they put it up on a rack and check. When we arrived at 2p - I spoke with the same service tech I had spoken to every single time. He went back to speak with the mechanic. Came back - walked right past me - the owner, the one who pays the bill - to my uncle. He would not speak to me, would not look at me, only to my uncle and told him that in fact my wheel bearing WAS bad. But they didn't have the part in stock and were having it overnighted. But the back brakes would be fixed. Tuesday morning - from pgh - I called to ensure the part had arrived and to get a confirmation it would be done. I was given the run around again by the same tech. I was told it SHOULD be ready between 12:30-1:30p. In the meantime I filed a complaint with Hyundai corporate. Hyundai corporate and I completed our conversation at 1:20p. 2p I called Jenkins to check on my car and finally spoke to someone different - the service manager. He told me they were putting my right front tire back together and then my car would be ready. I questioned why they would be doing anything with my front RIGHT tire when it was my back brakes and Left front wheel bearing that needed replaced. He took my phone number and said he'd check into it and call me back - which he did within 5 minutes. The original tech that I had spoken with numerous times was wrong. My FRONT brakes needed fixed and they didn't do them Monday because the wheel bearing was so bad and didn't want to do it till the new wheel bearing was put in. Wait - what?! So my back brakes were FINE?! So you lied to cover your mistake? You essentially wasted a WHOLE day telling me my back brakes needed replaced and my wheel bearing was NOT bad. THANK YOU SO MUCH. If they had been honest with me this whole time - NONE of this would have happened. I don't know if it was my complaint with corporate that trickled down or the service manager finally seeing that they ROYALLY screwed up. But I had a voicemail when I got out of a meeting at 2:45p that ALL repairs were free of charge (Keep in mind it was only the brakes as everything else was covered under warranty but hey - free!) I changed my review from 1 to 2 stars thanks to that gesture. I am grateful the service manager finally was involved. Will I go back? Doubtful. They lost my trust. Did they think they could pull one over on me because I am a woman? Sure made me feel that way! Do I suggest you go? If you want to take a chance go for it, but tread VERY carefully. I was planning on buying a new car in the spring. I was planning on buying from them - as this is who I had bought my current vehicle from. I understand that service and sales are 2 different departments. But they won't get my money or "commission" on a new vehicle.

Thanks to Jacob and the crew for making our new vehicle purchase hassle free. Y'all are awesome!…read more We highly recommend!!

WARNING- I may be biased. I have owned several Hondas in…read morethe past and loved them all, but with this review, I am reviewing not the product- but the service and salesmanship. We had been looking at another make and model at a different local dealership and I just happened to see (online) that Honda was re-introducing the Passport. My husband and I stopped by and a salesman, Wayne showed us the different trim levels and set up test drive for us. It was good bit more $$$$ than the other vehicle we were considering, but It had all of the creature comforts that our previous SUV had along with being a bit larger. Both Wayne and the owner established such a positive line of communication and were very transparent with negotiations. Atmosphere: B (maybe more private areas for discussions?) Attention: A Communication: A Negotiation: A Availability of item: A "what a deal" feeling: A At the end of the day- a successful business transaction should be measured by how much the customer feels as if they were treated well. What a great car buying experience!

I have to say that Urse Honda is great. I just purchased a new car there. The dealer and salesman…read morewere very gracious . I originally went there to get my Ridgeline serviced. The service was timely and better than we expected. So I took a chance and talked with the sales staff. I have a new Accord to add to my Ridgeline. I expect both to last a long time and I am planning on using the service department regularly. 8/27/13- I guess they will say anything to get a sale, but they are not very responsive after the sale. I am glad I bought the product because it was good and I may start to rethink the service thing...hummm

Saturday was my 1st visit to Jenkins Subaru and came away very impressed with the facility and the…read morepeople. The express service lane is a nice touch, this won't be my last visit. -Rich

My mom came in for state inspection and was told the car would be rejected for a tear in the rear…read morewindshield wiper. She was surprised because it was just recently replaced. When she asked to see the damaged wiper, she was told it was actually a missing clip that was the issue. I feel she was taken advantage of and there was never any issue at all with the wiper. Jenkins has broken trust and we will not be back for future service or purchases.

Very few employees. Manager unresponsive to a call. For 2 weeks I have tried to test drive a…read morecertain vehicle without success. Starting to think this dealership may be a bad choice.

*BUYER BEWARE! FALSE ADVERTISING AND MISREPRESENTATION*…read morePurchased a vehicle from this dealership, which was advertised through Auto Check via Experian with no damage and sales manager confirmed such. I personally did a Car Fax report and it showed minor damage. Contacted sales manager and sales rep via text as to my findings and to this date, no contact return. Goes to show, I had them backed in a corner with nowhere to go on my findings seeing they would not return any of my texts to them. Do your homework if you do decide to do business with flat out liars. DON'T TRUST THIS DEALERSHIP!

Been receiving unsolicited spam emails from them for months now, despite "unsubscribing", emailing…read morethem directly, and them responding claiming they removed me... Yet the emails continue... FTC complaint has been filed. Don't give these people your hard earned money... they can't even complete basic tasks with the help of a computer and the internet.

Took a my 6.7 there 3 times cause it was shutting down under acceleration. Each time they told me…read morethey couldn't replicate it but as soon as I'd leave it would happen. I recorded a video and took it a 4th time and they told me my turbo was going out. 15,000 dollars and 4 days later I get my truck and on the way home guess what happened..... so I go back this time they tell me I need to spend $10,000 In getting my fuel system replaced so I ask what about the $15,000 I just wasted for nothing which I was told management would have to talk to me and they were unavailable but would contact me. After weeks of calling and never being spoken with I gave up and took it as a lesson to never deal with this company again.