Great customer service from Jolene! They are reliable & trustworthy. You don't have to worry about…read moreprice gouging or being taken advantage of. I highly recommend using them!

Had exhausted work done today, the service manager Adam listened to exactly what I wanted and made…read moreit happen: it's didn't go exactly as planned (it was my mistake) but Adam was quick to call me and explain the situation and made it all come together! I'm more then happy with the work I got done today!

The team at Monroe Auto Service Center, including the manager and staff, exemplifies…read moreprofessionalism and meticulous attention to detail. Their commitment to excellence is evident in every aspect of their service, which consistently goes above and beyond what I expect. Rodney's leadership in overseeing and managing the services ensures that everything runs smoothly and efficiently. I have complete confidence that my vehicles are receiving the highest standard of care whenever I bring them in. This center has earned my trust and loyalty, and I truly believe they should serve as the benchmark for all other auto service centers. Their dedication to quality and customer satisfaction truly sets them apart. Ms. D M Westbrook

They were so helpful! We came in near closing with a popped tire. They didn't have a tire in stock…read morebut they called other stores in the area and tracked a tire down for us!

Had trouble with my wife's SUV not running right and I had other mechanics look at it but they…read morecould not find the issue, left it with Powell's Performance in the morning and they had it running great that day.

From the owner: your one stop shop for everything performance. From your everyday service work to paint and body…read more custom builds, chassis/suspension work, to complete engine and transmission build's. we also handle lift kits wheels tires window tinting full interior details

BJ wasn't able to help me but he referred me to some one who could help. I recommend BJs mobile…read moremaintenance to anyone needing help

He got back with me quickly to let me know that he does not service this area. I appreciated that…read moreas I've left several other mechanics messages and many don't even bother to reply. Thank you.

Awesome service (we went in to have our SUV get a summer checkup. Everything was good, except the…read morerim for one of our front tires was dented, resulting in a slow leak of air from the tire. They told us that instead of getting a new rim from Audi, they had a guy that could fix it for only $100! Boom! ... we hooked up with him and we got it back to the shop that afternoon. We were able to get on the road with our newly repaired SUV!!

New in town, and changing over to WV registration and plate for my car. Appointment for inspection…read morewas quick and easy to book. Great staff. Easy peasy!

I have been going to John Payton's for about 27 years now…read more He has taken care of 5 of my cars over the years, and has kept each one well maintained. Mr. Payton is not a regular mechanic (I am 74 years old, so you can imagine that I have been to several mechanics, all before I moved in 1998 to Mr. Payton's area.) He is hands down the best mechanic I have ever had service my cars. He truly cares about his patrons, whether new or long-time customers. I have seen this in the past nearly 3 decades of being there having one of my cars serviced. He is not just extremely skilled and hardworking, he also checks everything that is even remotely connected to the problem you are having. He is totally thorough, and takes extreme pride in his work - and you get complete value from his service at a fair price. One day he will retire, and I will be at a loss to find another mechanic with his professionalism, dedication, and skill. I will not find one like him. I'll just have to take my chances on someone else.

Good service, reasonable prices with a knowledgeable staff…read more I needed to get my inspection done and in spite of some things going on, they got me in and taken care of. I asked them about some other work and they gave me some good information. Looking forward to doing business with them again.

I called this tire shop had set up to get a oil change 4 tires ordered for my Honda CRV made…read moreappointment for Sat March 28th @ 10:00am. I arrived at 9:45 am I took the guy at counter who waited on me I need to show you what I need done so I took him out to my CRV showed him A tire in the back that i had to take off because it had a nail in it and was flat I told him that I had been running on the spare tire a week. That I needed the spare took off of the rear passenger side and mounted back on my tail gate. And the tire laying in the back that was flat with a nail was to get a new tire and be put back on the rear drivers side. we then walked back inside he said it will be a a hour and half to 2 hours. A friend rode along with me she said you had a appointment why would it take that long? So we waited in their waiting room. I had been sitting there about 45 minutes and went outside to make a phone call and seen then just driving my CRV in the garage. After phone call I walked back in to the guy at counter just to check how much longer he said maybe 45 minutes so I thought I'll just pay then I can leave after it is done. My friend who rode with me has Diabetes so she was needing something to eat. So my trusting them to do a good job as I clearly told the guy what I needed him to do. I got in my CRV and drove away thinking what I had told him was done. We went to eat and when I walked out I noticed that the flat tire was laying still in the back of the CRV! IDIOTS! did not do as I told them to do They took off the rim my spare tire that I had put on the rear when I got the flat from a nail put the new tire on the Crv and left the flat tire that was supposed to get the new tire lay in the back of CRV so by this time they was closed! So I had to drive home with no spare tire and I leaving here soon to have to drive back up there again as high as gas is I'm a hour away from this IDIOT TIRE SHOP! To get my spare tire they better hope they still have it because I'm not buying a new spare tire This time I will see that they do things as should of been done. Very poor business I will never go to this place or any of their tire shops ever again!

The staff are very helpful and knowledgeable. I highly recommend them for all your car needs!!!read more