My Tacoma was rear ended and I tried Ricks Collision and so glad I did!! My insurance company gave me a quick estimate, but Ricks prepared a detailed supplemental estimate to ensure my truck was repaired right! Amazing customer service!!! I felt highly appreciated and valued. When I called, I received detailed updates. With supply chain issues, Rick was able to get my truck back on the road while we wait for a tailgate. When I picked up my truck it was wonderfully detailed and smelled like it came out of the showroom! What a great perk!!! I highly recommend you use Ricks for any collision needs. read more

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They did a great job on my car! They even cleaned it up. Also, everyone I interacted with were very nice. I would definitely bring my car here again. Thank you!!! read more

Friendly enough service. Beyond that, can't say much good about my repair experience. About $4,000 worth of work. I didn't expect perfection, it was in a collision and I didn't think it would be "just like new". But, I didn't expect it to be this bad. Obvious gaps where nothing lines up correctly, pieces of foam sealant left inside the gas tank cover from the paint work, access covers inside the car weren't put back, had to bring it back again for the door leaking. Even though it took several days longer than originally estimated, seemed like it was rushed out without anyone checking it over. Overall, very sloppy work. Disappointed to say the least. Would not recommend bringing your vehicle to this place. read more

After a little run in with a garage doorway we left my father-in-laws car at Rick's for repair. I had one estimate done in Grafton, WV for $2084 and wanted another. Read some reviews on-line and thought Rick's might be a good place for the second estimate. It was. I took the car to Rick's to get the work done for $921. Picked up the car yesterday and couldn't be more pleased with the quality of the work. Good people to work with, and seriously have to doubt anyone has ever felt ripped off by the work done by this outstanding company. read more